The printer operator panel displays messages describing the current state of the printer and indicates possible printer problems you must resolve. This topic provides a list of all printer messages, explains what they mean, and tells you how to clear the messages.
(The first and second lines are displayed together. The third and forth lines blink every three second.)
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NNN-NNN
Restart Printer Contact Support IfMessageReturns
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Error NNN-NNN relates to printer problems.
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Turn off the printer, and then on.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
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006-370 Restart Printer Contact Support IfMessageReturns
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Condensation may have occurred inside the printer.
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Do not use the printer for more than one hour.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
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NNN-NNN
Restart Printer Reseat Memory Contact Support
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The additional memory module is not fully inserted into the slot.
Error NNN-NNN relates to printer problems.
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Remove the additional memory card from the slot, and then reattach it firmly.
If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
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NNN-NNN
Restart Printer Reseat XXX
Contact Support
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XXX is not fully inserted.
Error NNN-NNN relates to printer problems.
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Confirm that the unit is securely inserted. If this does not solve the problem, contact Dell.
See "Contacting Dell" in the Owner's Manual.
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NNN-NNN
Restart Printer Reseat X Toner Contact Support
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The specified toner cartridge is either missing or not fully inserted into the printer.
X is one of the following:
Error NNN-NNN relates to printer problems.
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Insert the specified toner cartridge.
See "Replacing the Toner Cartridge"
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Paper Jam 077-907 Push Side Button Remove Paper
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Paper Jam has occurred at the duplexer.
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Push the side button to open the outer front cover and remove any paper.
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Paper Jam 077-902 Open Front Latch Remove Paper
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Paper Jam has occurred at the fuser.
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Push the front latch up to open the front cover, or push the side button to open the outer front cover, and then remove any paper.
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Paper Jam 077-900 Open Front Latch Remove Paper
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Paper Jam has occurred at the registration unit.
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Push the front latch up to open the front cover and remove any paper.
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Paper Jam NNN-NNN
Open Tray Remove paper Open & Close Front Latch
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A paper jam occurred at the tray.
Error NNN-NNN relates to printer problems.
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Tape On XXX Toner NNN-NNN
Remove Tape From XXX
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The sealing tape is still on the specified toner cartridge.
XXX is one of the following:
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Pull out the specified toner cartridge and remove the sealing tape.
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Insert Fuser 010-317 Reseat Fuser (none)
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The fuser is either missing or not fully inserted into the printer.
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BTR Not Detected 094-910 Insert/Reseat Transfer Roller
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The transfer roller is either missing or not fully inserted into the printer.
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Insert the transfer roller.
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Insert Drum 091-972 Insert/Reseat Imaging Drum
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The imaging drum is either missing or not fully inserted into the printer.
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Insert TonerCart NNN-NNN
Insert XXX
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The specified toner cartridge is either missing or not fully inserted into the printer.
XXX is one of the following:
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Insert the specified toner cartridge.
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Replace Fuser 010-351 Replace Fuser
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The fuser needs to be replaced.
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Transfer Roller 094-911 Replace Transfer Roller
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The transfer roller needs to be replaced.
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Replace the transfer roller.
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Imaging Drum 091-935 Replace Imaging Drum
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The imaging drum needs to be replaced.
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Replace the imaging drum.
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Replace Toner NNN-NNN
Replace XXX
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The specified toner cartridge needs to be replaced.
XXX is one of the following:
Error NNN-NNN relates to printer problems.
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Remove the specified toner cartridge and install a new one.
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NOTE: If you do not replace the toner cartridge, print quality problems may occur. Order a new toner cartridge at the website (www.dell.com/supplies or www.euro.dell.com/supplies). |
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An unsupported Toner/imaging drum/fuser is installed.
XXX is one of the following:
Error NNN-NNN relates to printer problems.
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Replace the specified toner cartridge, imaging drum or fuser.
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Toner type NNN-NNN
Reseat XXX
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An unsupported toner is installed.
XXX is one of the following:
Error NNN-NNN relates to printer problems.
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Replace the specified toner cartridge.
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Fuser Type 010-358 Reseat Fuser
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An unsupported fuser is installed.
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Imaging Drum 091-912 Reseat Imaging Drum
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An unsupported imaging drum is installed.
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CTD Sensor Dirty 092-310 Clean CTD Sensor
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The printer's automatic density control (CTD) sensor is dirty.
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Clean the printer's CTD sensor.
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Close Front Door 077-300 Front Door Is Open
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The front cover or outer front cover is open.
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Close the front cover or outer front cover.
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Exit Tray Full 024-920 Empty Exit Tray
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Too much paper is loaded in the center output tray.
It is beyond the limits of its capacity.
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Remove paper from the center output tray.
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Load XXX
NNN-NNN
Load XXX
YYY
Load XXX
yyy
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Incorrect paper size is loaded in the specified tray.
XXX indicates the number of the tray or multipurpose feeder.
YYY indicates a paper size.
yyy indicates the type of paper.
Error NNN-NNN relates to printer problems.
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Load the specified paper in the specified trays.
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Out of Memory 016-700 Job too Large Press Set
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The printer memory is full and cannot continue processing the current print job.
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· Press 
to clear the message, cancel the current print job, and conduct the next print job, if any.
· Press Cancel to cancel the current print job.
· Press Menu to open the Stored Print and delete the holding job.
· To avoid this error in the future, do the following:
· Delete unnecessary fonts, macros, and other data in printer memory.
· Install additional printer memory.
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Disk Full 016-980 Job too Large Press Set
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RAM disk memory is full and cannot continue processing the current print job.
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· Press
to clear the message, cancel the current print job, and conduct the next print job, if any.
· Press Cancel to cancel the current print job.
· Press Menu to open the Stored Print and delete the current job.
· To avoid this error in the future, do the following:
· Reduce the number of print pages such as splitting the print data.
· Increase free memory space by deleting unnecessary data in the RAM disk.
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PCL Request 016-720 Data Violation Press Set
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Error relating to PCL emulation problems occurs.
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· Press
to clear the message, cancel the current print job, and conduct the next print job, if any.
· Press Cancel to cancel the print job.
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Invalid Job 016-799 Data Violation Press Set
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When the configuration of the printer on the printer driver does not conform to the printer you are using, this message appears.
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· Press Cancel to cancel the print job.
· Make sure that the configuration of the printer on the printer driver conforms to the printer you are using.
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Ready to Print 010-421 Replace Fuser Soon
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The fuser needs to be replaced.
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Ready to Print 094-422 Replace Transfer Roller Soon
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The transfer roller needs to be replaced.
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Replace the transfer roller.
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Replace Drum 094-402 Imaging Drum Replace soon
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The imaging drum needs to be replaced.
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Replace the imaging drum.
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CTD Sensor Dirty 092-310 Clean CTD Sensor
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The printer's automatic density control (CTD) sensor needs to be checked soon.
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Ready to Print 193-700 non-DELL Toner Installed
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The printer is in the custom toner mode.
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When some of the toner cartridges reach the end of their lives, you cannot continue printing.
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