Periodically your printer requires you to complete certain tasks to maintain optimum print quality. If several people are using the printer, you may want to designate a key operator to maintain your printer. Refer printing problems and maintenance tasks to this key operator.
Determining the Status of Supplies
Conserving Supplies
Ordering Supplies
Storing Print Media
Storing the Drum and Toner Cartridges
Replacing the Drum Cartridges
Replacing the Toner Cartridge
Cleaning Inside the Printer
If your printer is connected to the network, the Dell Printer Configuration Web Tool can provide instant feedback on remaining toner levels. Type the printer IP address in your Web browser to view this information. To use the E-Mail Alert Setup feature that notifies you when the printer requires new supplies, type your name or the name of the key operator in the e-mail list box.
On the operator panel, you can also confirm the following:
- Any supply or maintenance items that require attention replacing (However, the printer can only display information about one item at a time.)
- Remains of each toner cartridges
You can change several settings in your software program or on the operator panel to conserve toner and paper.
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Draft Mode in the Advanced
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This check box allows the users to select a print mode that uses less toner. When this feature is used, the image quality will be lower than when it is not used.
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The printer prints two or more pages on one side of a sheet. Values for Multiple Up are 2 Up, 4 Up, 8 Up, 16 Up, or 32 Up. Combined with the duplex setting, Multiple Up allows you to print up to 64 pages on one sheet of paper. (32 images on the front and 32 on the back)
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Double-sided printing is available when you attach the optional duplex module. This allows you to print on both sides of a sheet of paper.
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You can order toner from Dell on the Internet when using a networked printer. Type the IP address of your printer in your Web browser, launch the Dell Printer Configuration Web Tool, and click the Order Supplies at: to order toner for your printer.
You can also order toner by the following method.
- Click Start ® All Programs ® Dell Printers ® Dell Laser Printer 3100cn ® Dell Supplies Management System.
The Dell Supplies Management System window appears.
- If ordering from the Web:
- When you cannot get information from the printer automatically by two-way
communication, a window that prompts you to type the Service Tag number appears. Type
your Dell printer Service Tag number in the field provided.
Your Service Tag number is located inside the front door of your printer.
- Click Visit Dell printer supplies ordering web site.
- If ordering by phone, call the number that appears under the By Telephone heading.
To avoid potential paper feeding problems and uneven print quality, there are several things you can do.
- To achieve the best possible print quality, store print media in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is 40%.
- Store cartons of print media on a pallet or shelf, rather than directly on the floor.
- If you store individual packages of print media out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl.
- Do not place anything on top of the print media packages.
Store the drum and toner cartridges in their original packaging until you need to use them. Do not store the cartridges in:
- Temperatures greater than 40°C (104°F).
- An environment with extreme changes in humidity or temperature.
- Direct sunlight.
- Dusty places.
- A car for a long period of time.
- An environment where corrosive gases are present.
- An environment with salty air.
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CAUTION: Before performing any of the following procedures, read and follow the safety
instructions in your Owner's Manual.
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Dell cartridges are available only through Dell. You can order more online at http://www.dell.com/supplies or by phone. To order by phone, see your Owner's Manual.
Dell recommends Dell drum cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
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NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the top cover or front door. |
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NOTE: First pull the optional duplex module back if it is installed. |
- To open both covers on the printer, grab the notch in the front door and pull forward. Lift the top cover and push back.
- To remove the used drum cartridge, push up the lever on the right side of the printer.
- Grab the drum cartridge by the handle, and pull it up and out.
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CAUTION: Do not touch inside the printer with your hands. Some parts may be hot. Allow time for
the printer to cool before attempting to remove parts in this area.
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- Remove the protective sheet from the drum cartridge.
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CAUTION: Do not touch the drum at the bottom of the drum cartridge.
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- To insert the drum cartridge, push up the lever on the right side of the printer. With the lever in the upright position, hold the drum cartridge by the handle, align the arrows on the drum cartridge with the corresponding arrows on the printer and guide the cartridge in until it snaps into place.
- Pull down the lever on the right to lock the drum cartridge in place.
- Close the top cover.
- Pull out the slide bar that is inside the printer on the right side until it stops.
The access window cover slides open.
- Pull the cleaning rod until the cleaning pad comes out of the printer.
- Push the two tabs on the cleaning pad inward to remove the pad.
- Hold the new cleaning pad under the cleaning rod and push it in until it clicks.
- Push the cleaning rod back to its original position until it stops.
- Push the slide bar back to its original position.
- Close the front door.
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NOTE: When the optional duplex module has been opened, close it. Gently pull open the multipurpose feeder cover if necessary. |
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CAUTION: Before performing any of the following procedures, read and follow the safety
instructions in your Owner's Manual.
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In addition to the toner level indicator that appears each time you send a job to print, a message appears on the operator panel to alert you when it's time to order a new toner cartridge.
Dell toner cartridges are available only through Dell. You can order more toner online at http://www.dell.com/supplies or by phone. To order by phone, see "Ordering Toner Cartridges" in your Owner's Manual.
Dell recommends Dell toner cartridges for your printer. Dell does not provide warranty coverage for problems caused by using accessories, parts, or components not supplied by Dell.
- Press Menu.
- Press
until Replace Toner appears, and then press 
or 
.
- Press
until the desired toner to replace appears, and press
.
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NOTE: Remove any print jobs from the center output tray and close the multipurpose feeder cover before opening the front door. |
- Grab the notch in the front door and pull forward.
The toner cartridge that must be replaced has moved to the front of the printer.
- Push up the handhold on the right to unlock the cartridge.
- Hold the toner cartridge and pull out the cartridge.
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CAUTION: Do not touch inside the printer with your hands. Some parts may be hot.
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- Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. Gently shake the cartridge to distribute the toner evenly.
- Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.
- To insert the toner cartridge, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place, and then push down the handhold to lock the cartridge in place.
- If replacing just one toner cartridge, close the front door and you are finished.
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NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly. |
- Repeat steps 1 through 4 when inserting the remaining cartridges.
A cleaning rod for cleaning inside the printer is installed on your printer.
- Open the front door.
- Pull out the slide bar that is inside the printer on the right side until it stops.
The access window cover slides open.
- Hold the cleaning rod and push the rod in and pull out once to clean inside the printer.
- Push the slide bar back to its original position.
- Close the front door.
