This section describes the procedures for installing the RAID controller. You must have the following items to install the controller:
A PERC 4/SC, 4/DC, or 4e/DC controller
A host system with an available 32- or 64-bit, PCI extension slot for PERC 4/SC or 4/DC, and a PCI-Express slot for PERC 4e/DC
The Dell OpenManage Systems Management CD or driver diskette
The necessary internal and/or external SCSI cables
Ultra, Ultra2, Ultra3, Ultra160, or Ultra320 SCSI hard drives (SCSI is backward compatible, but it slows to the speed of the slowest device).
Quick Installation Procedure
Perform the following steps for quick installation of the controller if you are an experienced system user/installer. All others should follow the steps in the next section, Installation Steps.
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Turn off all power to the server and all hard drives, enclosures, and system components, then
disconnect power cords from the system.
Open host system by following the instructions in the host system technical documentation.
Determine the SCSI ID and SCSI termination requirements.
NOTE: The default for SCSI termination is onboard SCSI termination enabled. See the section Step 7 Set
SCSI Termination for a description of SCSI termination.
Install the PERC 4/SC or 4/DC RAID controller in a PCI slot or the PERC 4e/DC in the PCI-
Express slot in the server and attach the SCSI cables and terminators.
See the section Cable Suggestions for cable information and suggestions.
Make sure pin 1 on the cable matches pin 1 on the connector.
Make sure that the SCSI cables conform to all SCSI specifications.
Perform a safety check.
Make sure all cables are properly attached.
Make sure the RAID controller is properly installed.
Close the cabinet of the host system.
Turn power on after completing the safety check.
Format the hard drives as needed.
Configure logical drives using the BIOS Configuration Utility or Dell Manager.
Initialize the logical drives.
Install the network operating system drivers as needed.
Installation Steps
This section provides instructions for installing the RAID controllers.
Step 1 Unpack the Controller
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Unpack and remove the controller and inspect it for damage. If the controller appears damaged, or if any items listed below are missing, contact your Dell support representative. The RAID controller is shipped with:
The PERC 4 RAID Controller User's Guide (on CD)
The CERC and PERC RAID Controllers Operating System Driver Installation Guide (on CD)
NOTE: You can order a hard copy of the documentation for the controller.
A license agreement
Step 2 Power Down the System
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Perform the following steps to power down the system:
Turn off the system.
Remove the AC power cord.
Disconnect the system from any networks before installing the controller.
Remove the system's cover.
Please consult the system documentation for instructions.
Step 3 Set Jumpers
Make sure the jumper settings on the RAID controller are correct. The default jumper settings are recommended. Following are diagrams of the controllers showing their jumpers and connectors, and tables describing them. Select your controller from the ones shown on the following pages.
Figure 3-1. PERC 4/SC Controller Layout
Table 3-1. PERC 4/SC Jumper and Connector Descriptions
Connector
Description
Type
Setting
J1
Internal SCSI connector
68-pin connector
Internal high-density SCSI bus connector. Connection is optional.
J2
NVRAM Clear
2-pin header
To CLEAR configuration data, install a jumper.
J3
Serial EPROM
2-pin header
To CLEAR configuration data, install a jumper.
J4
Onboard BIOS Enable
2-pin header
No jumper = Enabled (Default is Enabled) With jumper in = Disabled
J5
SCSI Activity
2-pin header
Connector for enclosure LED to indicate data transfers. Connection is optional.
J6
Serial Port
3-pin header
Connector is for diagnostic purposes. Pin-1 RXD (Receive Data) Pin-2 TXD (Transmit Data) Pin-3 GND (Ground)
J7
External SCSI connector
68-pin connector
External very-high density SCSI bus connector. Connection is optional.
J9
SCSI bus TERMPWR Enable
2-pin header
Install jumper to enable onboard termination power. Default is installed.
J10
SCSI bus Termination Enable
3-pin header
Jumper pins 1-2 to enable software control of SCSI termination through drive detection.
Jumper pins 2-3 to disable onboard SCSI termination.
No jumper installed enables onboard SCSI termination. This is the default.
D12 - D19
LEDs
Indicate problems with the card.
Figure 3-2. PERC 4/DC Controller Layout
Table 3-2. PERC 4/DC Jumper and Connector Descriptions
Connector
Description
Type
Settings
J1
I2C Header
4-pin header
Reserved.
J2
SCSI Activity LED
4-pin header
Connector for LED on enclosure to indicate data transfers. Optional.
J3
Write Pending Indicator (Dirty Cache LED)
2-pin header
Connector for enclosure LED to indicate when data in the cache has yet to be written to the device. Optional.
J4
SCSI Termination Enable Channel 1
3-pin header
Jumper pins 1-2 to enable software control of SCSI termination via drive detection.
Jumper pins 2-3 to disable onboard SCSI termination.
No jumper installed enables onboard SCSI termination. (See J17 and J18). This is the default.
J5
SCSI Termination Enable Channel 0
3-pin header
J6
DIMM socket
DIMM socket
Socket that hold the memory module
J7
Internal SCSI Channel 0 connector
68-pin connector
Internal high-density SCSI bus connector. Connection is optional.
J8
Internal SCSI Channel 1 connector
68-pin connector
Internal high-density SCSI bus connector. Connection is optional.
J9
External SCSI Channel 0 connector
68-pin connector
External very-high density SCSI bus connector. Connection is optional.
J10
Battery connector
3-pin header
Connector for an optional battery pack. Pin-1 -BATT Terminal (black wire) Pin-2 Thermistor (white wire) Pin-3 +BATT Terminal (red wire)
J11
NVRAM clear
2-pin header
To CLEAR the configuration data, install a jumper.
J12
NMI jumper
2-pin header
Reserved for factory.
J13
32-bit SPCI Enable
3-pin header
Reserved for factory.
J14
Mode Select jumper
2-pin header
J15
Serial Port
3-pin header
Connector is for diagnostic purposes. Pin-1 RXD (Receive Data) Pin-2 TXD (Transmit Data) Pin-3 GND (Ground)
J16
Onboard BIOS Enable
2-pin header
No jumper = Enabled (Default setting) Jumpered = Disabled
J17
TERMPWR Enable Channel 0
2-pin header
Jumper installed enables TERMPWR from the PCI bus. Default setting.
No jumper installed enables TERMPWR from the SCSI bus. (See J4 and J5)
J18
TERMPWR Enable Channel 1
2-pin header
J19
External SCSI Channel 1 connector
68-pin connector
External very-high density SCSI bus connector. Connection is optional.
J23
Serial EEPROM
2-pin header
To CLEAR configuration data, install a jumper.
D17 - D24
LEDs (located on back of card)
Indicate problems with the card.
Figure 3-3. PERC 4e/DC Controller Layout
Table 3-3. PERC 4e/DC Jumper and Connector Descriptions
Connector
Description
Type
Settings
J1
Write Pending Indicator (Dirty Cache LED)
2-pin header
Connector for enclosure LED to indicate when data in the cache has yet to be written to the device. Optional.
J2
Onboard BIOS Enable
2-pin header
No jumper = Enabled (Default setting) Jumpered = Disabled
J4
I2C Header
3-pin header
Reserved
J5
SCSI Termination Enable Channel 0
3-pin header
Jumper pins 1-2 to enable software control of SCSI termination via drive detection.
Jumper pins 2-3 to disable onboard SCSI termination.
No jumper installed enables onboard SCSI termination. (See J17 and J18). This is the default.
J6
SCSI Termination Enable Channel 1
3-pin header
J7
Serial Port (RS232)
3-pin header
Connector is for diagnostic purposes. Pin-1 RXD (Receive Data) Pin-2 TXD (Transmit Data) Pin-3 GND (Ground)
J9
Internal SCSI Channel 0 connector
68-pin connector
Internal high-density SCSI bus connector. Connection is optional.
J10
Internal SCSI Channel 1 connector
68-pin connector
Internal high-density SCSI bus connector. Connection is optional.
J11
Mode Select
2-pin header
Reserved for internal use.
J12
External SCSI Channel 0 connector
68-pin connector
External very-high density SCSI bus connector. Connection is optional.
J14
External SCSI Channel 1 connector
68-pin connector
External very-high density SCSI bus connector. Connection is optional.
J15
Termination Power
2-pin connector
J16
Termination Power
2-pin connector
Step 4 Install the RAID Controller
CAUTION: See your Product Information Guide for complete information about safety precautions, working inside the computer, and protecting against electrostatic discharge.
Perform the following steps to install the controller:
Select a PCI slot for PERC 4/SC or PERC 4/DC, or a PCI-Express slot for PERC 4e/DC and
align the controller PCI bus connector to the slot.
Press down gently but firmly to make sure that the controller is properly seated in the slot, as
shown in Figure 3-4 and Figure 3-5.
Screw the bracket to the system chassis.
CAUTION: You cannot install a PCI board in a PCI-Express slot or a PCI-Express board in a PCI slot.
Figure 3-4. Inserting a PERC 4 RAID Controller into a PCI Slot
Figure 3-5. Inserting a PERC 4e/DC RAID Controller in a PCI-Express Slot
Step 5 Connect SCSI Cables and SCSI Devices
Connect the SCSI cables to the SCSI connectors and SCSI devices.
Connect SCSI Devices
Perform the following steps to connect SCSI devices.
Disable termination on any SCSI device that does not sit at the end of the SCSI bus.
Configure all SCSI devices to supply TermPWR.
Set proper target IDs (TIDs) for all SCSI devices.
The host controller has a SCSI ID of 7.
Connect the cable to the devices.
NOTE: The maximum cable length for Fast SCSI (10 MB/sec) devices is 3 meters and for Ultra SCSI
devices is 1.5 meters. The cable length can be up to 12 meters for LVD devices. Use shorter cables if
possible.
Cable Suggestions
System throughput problems can occur if the SCSI cables are not the correct type. To avoid problems, you should follow the following cable suggestions:
Use cables no longer than 12 meters for Ultra3, Ultra160, and Ultra320 devices. (It's better to use shorter cables, if possible.)
Make sure the cables meet the specifications.
Use active termination.
Note that cable stub length should be no more than 0.1 meter (4 inches).
Route SCSI cables carefully and do not bend cables.
Use high impedance cables.
Do not mix cable types (choose either flat or rounded and shielded or non-shielded).
Note that ribbon cables have fairly good cross-talk rejection characteristics, meaning the signals on the different wires are less likely to interfere with each other.
Step 6 Set Target IDs
Set target identifiers (TIDs) on the SCSI devices. Each device in a channel must have a unique TID. Non-disk devices should have unique SCSI IDs regardless of the channel where they are connected. See the documentation for each SCSI device to set the TIDs. The RAID controller automatically occupies TID 7, which is the highest priority. The arbitration priority for a SCSI device depends on its TID. Table 3-4 lists the target IDs.
NOTE: The RAID controller can occupy TID 6 in cluster mode. When in cluster mode, one controller is
TID 6 and the other TID 7. IDs 0 - 7 are valid target IDs; 7 has the highest priority.
Table 3-4. Target IDs
Priority
Highest Lowest
TID
7
6
5
...
2
1
0
15
14
...
9
8
Step 7 Set SCSI Termination
The SCSI bus is an electrical transmission line and must be terminated properly to minimize reflections and losses. Termination should be set at each end of the SCSI cable(s).
For a disk array, set SCSI bus termination so that removing or adding a SCSI device does not disturb termination. An easy way to do this is to connect the RAID controller to one end of the SCSI cable and an external terminator module at the other end of the cable, as shown in Figure 3-6.
The connectors between the two ends can connect SCSI drives which have their termination disabled, as shown in the drives (ID0, ID1, ID2) attached in the figure. See the documentation for each SCSI drive to disable termination.
NOTE: Dell does not recommend mixing U160 and U320 drives on the same bus or logical drive.
Set the termination so that SCSI termination and TermPWR are intact when any hard drive is removed from a SCSI channel.
Figure 3-6. Terminating Internal SCSI Disk Array
Step 8 Start the System
Replace the system cover and reconnect the AC power cords. Turn power on to the host system. Set up the power supplies so that the SCSI devices are powered up at the same time as or before the host system. If the system is powered up before a SCSI device, the device might not be recognized.
During bootup, the BIOS message appears:
PowerEdge Expandable RAID Controller BIOS Version x.xx date
The firmware takes several seconds to initialize. During this time, the adapter scans the SCSI channel. When ready, the following appears:
HA 0 (Bus 1 Dev 6) Type: PERC 4/xx Standard FW x.xx SDRAM=xxxMB
Battery Module is Present on Adapter
0 Logical Drives found on the Host Adapter
0 Logical Drive(s) handled by BIOS
Press <Ctrl><M> to run PERC 4 BIOS Configuration Utility
The BIOS Configuration Utility prompt times out after several seconds.
The host controller number, firmware version, and cache SDRAM size display in the second portion of the BIOS message. The numbering of the controllers follows the PCI slot scanning order used by the host motherboard.
Light-emitting Diode (LED) Description
When you start the system, the boot block and firmware perform a number of steps that load the operating system and allow the system to function properly. The boot block contains the operating system loader and other basic information needed during startup.
As the system boots, the LEDs indicate the status of the boot block and firmware initialization and whether the system performed the steps correctly. If there is an error during startup, you can use the LED display to identify it.
Table 3-5 displays the LEDs and execution states for the boot block. Table 3-6 displays the LEDs and execution states during firmware initialization. The LEDs display in hexadecimal format so that you can determine the number and the corresponding execution state from the LEDs that display.
Table 3-5. Boot Block States
LED
Execution State
0x01
Setup 8-bit Bus for access to Flash and 8-bit devices successful
0x03
Serial port initialization successful
0x04
Spd (cache memory) read successful
0x05
SDRAM refresh initialization sequence successful
0x07
Start ECC initialization and memory scrub
0x08
End ECC initialization and memory scrub
0x10
SDRAM is present and properly configured. About to program ATU.
0x11
CRC check on the firmware image successful. Continue to load firmware.
0x12
Initialization of SCSI chips successful.
0x13
BIOS protocols ports initialized. About to load firmware.
0x17
Firmware is either corrupt or BIOS disabled. Firmware was not loaded.
0x19
Error ATU ID programmed.
0x55
System Halt: Battery Backup Failure
Table 3-6. Firmware Initialization States
LED
Execution State
0x1
Begin Hardware Initialization
0x3
Begin Initialize ATU
0x7
Begin Initialize Debug Console
0xF
Set if Serial Loopback Test is successful
Step 9 Run the BIOS Configuration Utility or Dell Manager
Press <Ctrl><M> when prompted during the boot process to run the BIOS Configuration Utility. You can run Dell Manager in Red Hat Linux to perform the same functions, such as configuring arrays and logical drives.
Install one of the following operating systems: Microsoft® Windows® 2000, Windows 2003, Novell® NetWare®, and Red Hat Linux.
Step 11 Install the Operating System Driver
Operating system drivers are provided on the Dell OpenManage Server Assistant CD that accompanies your PERC controller. See the CERC and PERC RAID Controllers Operating System Driver Installation Guide for additional information about installing the drivers for the operating systems.
NOTE: To make sure you have the latest version of the drivers,
download the updated drivers from the
Dell Support website at support.dell.com.