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Troubleshooting: SMART SM9FLAMK 256/128/64 MB Dell™ Memory Key User's Guide

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Troubleshooting: SMART SM9FLAMK 256/128/64 MB Dell™ Memory Key User's Guide

Common Problems and Solutions 

Getting Help


Common Problems and Solutions

Problem Cause Solution
Drive letter is not assigned. Memory Key not seated in USB port. Remove and reinsert USB Memory Key.
Drive letter is not assigned. Windows requires reboot. Reboot PC.
Drive letter is not assigned. (Windows XP only) Conflict with network drive letter.

A. Click Start on the taskbar, then right-click My Computer on the desktop or from the Start menu, and then click Manage. Under Computer Management, click Disk Management.

B. In the list of drives in the right pane, right-click the Removable Device and then click Change Drive Letter and Paths.

C. Click Change, and in the drop-down box, specify a drive letter for the Removable Device, choosing one that is not assigned to the mapped network drives.

D. Click OK, and then click OK again.

Drive letter is assigned, but drive is not accessible. Drive needs reformatting. Right-click the drive in Explorer and choose Format from the resulting menu.
Files become corrupted. Drive removed before file operations are completed. Wait for all file operations to complete before removing drive.


Getting Help

If the troubleshooting procedures in this document do not resolve the problem, please contact Dell Inc. for technical assistance (refer to the “Getting Help” section in your Dell™ system documentation). For information about your Dell warranty, see your system documentation.


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