This section provides information about systems management for your NAS system, including an overview of Dell OpenManage™ Server Administrator, using an optional DRAC III/XT, and configuring SNMP properties.
Dell OpenManage Server Administrator
Dell OpenManage Server Administrator provides a comprehensive, one-to-one system management solution in two ways: from an integrated, Web browser-based GUI (the Server Administrator home page) and from a command line interface (CLI) through the operating system. Server Administrator allows you to manage NAS systems on a network locally and remotely and to focus on managing the entire network with comprehensive, one-to-one system management.
Server Administrator provides information about:
Systems that are operating properly and systems that have problems
Systems that require updates
Systems that require remote recovery operations
Integrated Features
Server Administrator provides easy-to-use management and administration of local and remote systems through a comprehensive set of integrated management services. Server Administrator resides solely on the managed system and is accessible both locally and remotely from the Server Administrator home page. Server Administrator ensures the security of its management connections through role-based access control (RBAC), authentication, and industry-standard secure socket layer (SSL) encryption.
Server Administrator Home Page
The Server Administrator home page provides easy-to-set-up and easy-to-use Web browser-based system management from the managed node system or from a remote host through a LAN, dial-up service, or wireless network. When the NAS system is installed and configured on the managed node system, you can perform remote management functions from any system that has a supported Web browser and connection. Additionally, the Server Administrator home page provides extensive, context-sensitive online help.
Instrumentation Service
The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents and allows remote administration of monitored systems, including shut down, start up, and security.
Remote Access Service
The Remote Access Service provides a complete remote system management solution for systems equipped with remote access controllers. For more information on the Remote Access Service, see "Using Remote Access Controllers."
Storage Management Service
The Storage Management Service provides storage management information in an integrated graphical view. The Storage Management Service enables you to view the status of local and remote storage attached to a monitored system. The Storage Management Service obtains logical and physical information about attached storage devices from the Dell OpenManage Array Manager managed node.
Diagnostic Service
The Diagnostic Service provides a suite of diagnostic programs that run locally on your system or remotely on a system connected to the network. The Diagnostic Service is engineered to diagnose problems on individual systems and to run concurrently with all other applications running on the system under test.
Update Service
The Update Service provides up-to-date version control and valuable change management tools for performing BIOS and firmware version updates on your local system.
Logs
Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.
Accessing Server Administrator
Server Administrator can be accessed through a Web browser directly or by using the NAS Manager.
To access the Server Administrator using the NAS Manager, perform the following steps:
Log in to the NAS Manager.
Click Maintenance.
Click Server Administrator.
To access Server Administrator directly from a client system on the same network, open Microsoft® Internet Explorer 6.0 or later. Connect to the secure port, 1311, of your NAS System. For example, type https://DELL1234567:1311; where DELL1234567 is the name of your NAS system.
Additional Information About Server Administrator
See the Dell OpenManage documentation on the Dell Support website at support.dell.com for more information on the Dell OpenManage Server Administrator.
Using Remote Access Controllers
The Server Administrator Remote Access Service provides a complete remote system management solution for SNMP- and CIM-instrumented systems equipped with a DRAC III /XT card. These hardware and software solutions are collectively known as remote access controllers (RACs).
The Remote Access Service provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows you to remotely restart a system. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen.
You can log in to the Remote Access Service through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser.
See the Dell OpenManage Remote RACADM User's Guide for information about running the Remote Access Service from the command line.
When using the Remote Access Service, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing. Remote Access Service help is available for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed node system.
Accessing a RAC From the NAS Manager
You can display or change the IP address or create or change the user name and password of the RAC administrator.
To access a RAC from the NAS Manager, perform the following steps:
Log in to the NAS Manager.
Click Maintenance.
Click Server Administrator, and then log in to the NAS system as an administrator.
NOTE: The default administrative user name is administrator and the default password is
powervault.
In Server Administrator, click System, click Main System Chassis, and then click Remote
Access Controller.
Click Remote Connect.
Click Configuration to configure the IP address.
Click Log in to Remote Connect Interface.
Reinstalling the RAC Software
After a DRACIII/XT card is added to or removed from the system, you must reinstall the Dell OpenManage Server Administrator software. To reinstall the software, perform the following steps:
Log in to the NAS Manager.
Click Maintenance.
Click Remote Desktop.
Click Server Administrator, and then log in to the NAS system as an administrator.
NOTE: The default administrative user name is administrator and the default password is
powervault.
Browse to the C:\Dell\install\sysmgmt directory.
Double-click the file named update.bat.
The Dell OpenManage Server Administrator software reinstalls. The reinstallation might take several minutes.
When the reinstallation completes, reboot your NAS system.
Additional Information About RACs
See the Dell Remote Access Controller Installation and Setup Guide for complete information about installing and configuring RAC software.
NOTE: The default user name and password for a RAC on the NAS system are administrator and
powervault respectively, which differs from the user name and password in the RAC documentation.
Alert Log Messages From Server Administrator
Server Administrator generates alert messages that appear in the SNMP event log file. Alert log messages contain information, status, warning, and failure messages for drive, temperature, fan, and power conditions.
To see the trap logs, perform the following steps:
Log into the NAS Manager.
Click Maintenance.
Click Remote Desktop, and then log in to the NAS system as an administrator.
NOTE: The default administrative user name is administrator and the default password is
powervault.
Double-click NAS Utilities on the NAS system desktop.
In the NAS Utilities window, double-click System Tools, and then double-click Event Viewer.
Double-click the type of log you want to view.
Configuring SNMP Properties
Configuring SNMP Community Properties
Log into the NAS Manager.
Click Maintenance.
Click Remote Desktop, and then log in to the NAS system as an administrator.
NOTE: The default administrative user name is administrator and the default password is
powervault.
Right-click My Appliance, and click Manage.
In the Computer Management window, double-click Services and Applications, and then
double-click Services.
In the right pane, double-click SNMP Service to display the SNMP Service Properties
window.
Click the Security tab, and then click Send authentication trap.
Select this option if you want a trap message sent when authentication fails.
Select Accepted community names, and then click Add.
Select Community Rights, and then select a permission level for this host to process SNMP
requests from the selected community.
To view a description of a dialog box item, right-click the item, and then click What's This?
In Community Name, type a case-sensitive community name, and then click Add.
In SNMP Service Properties, specify whether or not to accept SNMP packets from a host:
To accept SNMP requests from any host on the network, regardless of identity, click Accept SNMP packets from any host.
To limit acceptance of SNMP packets, click Accept SNMP packets from these hosts, click Add, type the appropriate host name, Internet protocol (IP) or Internetwork Packet eXchange (IPX) address, and then click Add again.
You can make changes to an entry by clicking the entry, and then clicking Edit. You can delete a selected entry by clicking Remove.
NOTE: If you remove all the community names, including the default name Public, SNMP does not
respond to any community names presented. You can add additional community and host names as
necessary.
NOTE: If you change existing SNMP settings, your changes take effect immediately. You do not need to
restart the SNMP service for your settings to take effect. If you are configuring SNMP for the first time,
you must restart SNMP before these settings take effect.
Configuring SNMP Agent Properties
Click Maintenance.
Click Remote Desktop, and then log in to the NAS system as an administrator.
NOTE: The default administrative user name is administrator and the default password is
powervault.
Right-click My Appliance, and click Manage.
In the Computer Management window, double-click Services and Applications, and then
double-click Services.
In the right pane, double-click SNMP Service to display the SNMP Service Properties
window.
Click the Agent tab, select Contact, and then type the name of the user or system
administrator.
Select Location, and then type the physical location of the system or the contact.
In the Service panel, select the appropriate check boxes for this system, and then click OK.
To view a description of a dialog box item, right-click the item, and then click What's This?
NOTE: If you change existing SNMP settings, your changes take effect immediately. You do not need to
restart the SNMP service for your settings to take effect. If you are configuring SNMP for the first time,
you must restart SNMP before these settings take effect.
NOTE: The default password for the SNMP set command is powervault.
