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Working With Remote Access Controller: Dell™ OpenManage™ Server Administrator Version 6.0.3 User’s Guide

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Working With Remote Access Controller

Dell™ OpenManage™ Server Administrator Version 6.0.3 User’s Guide

  Overview   Configuring the Remote Access Device to use a Serial Over LAN Connection
  Viewing Basic Information     Additional Configuration for iDRAC  
  Configuring the Remote Access Device to use a LAN Connection  

  Configuring Remote Access Device Users

  Configuring the Remote Access Device to use a Serial Port Connection   Setting Platform Event Filter Alerts

 


NOTE: Baseboard Management Controller (BMC) is supported on Dell™ PowerEdge™ x8xx and x9xx systems and the Integrated Dell Remote Access Controller (iDRAC) is supported on Dell xx0x and xx1x systems.

Overview

This chapter provides information on accessing and using the remote access features of BMC/iDRAC and DRAC.

The Dell systems baseboard management controller (BMC)/Integrated Dell Remote Access Controller (iDRAC) monitors the system for critical events by communicating with various sensors on the system board and sends alerts and log events when certain parameters exceed their preset thresholds. The BMC/iDRAC supports the industry-standard Intelligent Platform Management Interface (IPMI) specification, enabling you to configure, monitor, and recover systems remotely.

The DRAC is a systems management hardware and software solution designed to provide remote management capabilities, crashed system recovery, and power control functions for Dell systems.

By communicating with the system’s baseboard management controller (BMC)/ Integrated Dell Remote Access Card (iDRAC), the DRAC can be configured to send you e-mail alerts for warnings or errors related to voltages, temperatures, and fan speeds. The DRAC also logs event data and the most recent crash screen (available only on systems running Microsoft® Windows® operating system) to help you diagnose the probable cause of a system crash.

The Remote Access Controller provides remote access to an inoperable system, allowing you to get the system up and running as quickly as possible. The Remote Access Controller also provides alert notification when a system is down and allows you to remotely restart a system. Additionally, the Remote Access Controller logs the probable cause of system crashes and saves the most recent crash screen.

You can log in to the Remote Access Controller through the Server Administrator home page or by directly accessing the controller's IP address using a supported browser.

When using the Remote Access Controller, you can click Help on the global navigation bar for more detailed information about the specific window you are viewing. Remote Access Controller help is available for all windows accessible to the user based on user privilege level and the specific hardware and software groups that Server Administrator discovers on the managed system.

NOTE: See the Dell Remote Access Controller 4 User’s Guide for more information on using DRAC 4 or Dell Remote Access Controller 5 User’s Guide for more information on using DRAC 5.
NOTE: See the Dell OpenManage™ Baseboard Management Controller Utilities User's Guide for more information about the BMC.
NOTE: See the Integrated Dell Remote Access Controller User’s Guide for detailed information on configuring and using the iDRAC.

Table 6-1 lists the GUI field names and the applicable system, when Server Administrator is installed on the system.

Table 6-1.  System Availability for the Following GUI Field Names

GUI Field Name

Applicable System

Modular Enclosure

Modular System

Server module

Modular System

Main System

Modular System

System

Non-Modular System

Main system Chassis

Non-Modular System

See the Dell™ OpenManage™ Server Administrator Installation Guide for VMware® ESXi 3.5 for more information on the systems support for remote access devices.

Server Administrator allows remote, in-band access to event logs, power control, and sensor status information and provides the ability to configure the BMC/iDRAC. You can manage BMC/iDRAC and DRAC through the Server Administrator graphical user interface by clicking the Remote Access object, which is a subcomponent of the Main System Chassis/Main System group. You can perform the following tasks:

  • View basic information

  • Configure the remote access device on a LAN connection

  • Configure the remote access device on a serial over LAN connection

  • Configure the remote access device on a serial port connection

  • Configure Additional remote access device properties

  • Configure users on the remote access device

  • Set platform event filter alerts

You can view BMC/iDRAC or DRAC information based on which hardware is providing the remote access capabilities for the system.

In addition, the Server Administrator Instrumentation Service allows you to manage the Platform Event Filters (PEF) parameters and alert destinations.

NOTE: You can view BMC data on Dell PowerEdge x8xx and x9xx systems only.

Viewing Basic Information

You can view basic information about the BMC/iDRAC, IPv4 Address, and DRAC. You can also reset the BMC settings to their default values. To do this:

NOTE: You must be logged in with Administrator privileges to reset the BMC settings.

Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object.

The Remote Access page displays the following base information of the system’s BMC:

Remote Access Device

    • Device type

    • IPMI Version

    • System GUID

    • Number of Possible Active Sessions

    • Number of Current Active Sessions

    • LAN Enabled

    • SOL Enabled

    • MAC Address

IPv4 Address

    • IP Address Source

    • IP Address

    • IP Subnet

    • IP Gateway

IPv6 Address

    • IP Address Source

    • IPv6 Address 1

    • Default Gateway

    • IPv6 Address 2

    • Link Local Address

    • DNS Address Source

    • Preferred DNS Server

    • Alternate DNS Server

NOTE: You will be able to view IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 address properties under Additional Configuration in the Remote Access tab.

Configuring the Remote Access Device to use a LAN Connection

NOTE: The LAN configuration fields are displayed as read-only if they are configured as disabled for inband users.

You can configure the remote access device for communication over a LAN connection. To do this:

  1. Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object.

  2. Click the Configuration tab.

  3. Click LAN.

The LAN Configuration window appears.

NOTE: BMC/iDRAC management traffic will not function properly if the LAN on motherboard (LOM) is teamed with any network adapter add-in-cards.
  1. Configure the following NIC configuration details:

    • Enable NIC (This option is available on Dell PowerEdge x9xx systems and when DRAC is installed. Select this option for NIC teaming. In Dell PowerEdge x9xx systems, you can team NICs for added redundancy.)

NOTE: Your DRAC contains an integrated 10BASE-T/100BASE-T Ethernet NIC and supports TCP/IP. The NIC has a default address of 192.168.20.1 and a default gateway of 192.168.20.1.
NOTE: If your DRAC is configured to the same IP address as another NIC on the same network, an IP address conflict occurs. The DRAC stops responding to network commands until the IP address is changed on the DRAC. The DRAC must be reset even if the IP address conflict is resolved by changing the IP address of the other NIC.
NOTE: Changing the IP address of the DRAC causes the DRAC to reset. If SNMP polls the DRAC before it initializes, a temperature warning is logged because the correct temperature is not transmitted until the DRAC is initialized.
    • NIC Selection

NOTE: NIC Selection cannot be configured on modular systems.
    • Enable IPMI Over LAN

    • IP Address Source

    • IP Address

    • Subnet Mask

    • Gateway Address

    • Channel Privilege Level Limit

    • New Encryption Key (This option is available on Dell PowerEdge x9xx systems.)

  1. Configure the following optional VLAN configuration details:

NOTE: VLAN configuration is not applicable for systems with iDRAC. 
    • Enable VLAN ID

    • VLAN ID

    • Priority

  1. Configure the following IPv4 Properties:

    • IP Address Source

    • IP Address

    • Subnet Mask

    • Gateway Address

  2. Configure the following IPv6 Properties:

    • IP Address Source

    • IP Address

    • Prefix Length

    • Default Gateway

    • DNS Address Source

    • Preferred DNS Server

    • Alternate DNS Server

NOTE: You will be able to configure the IPv4 and IPv6 address details only if you enable the IPv4 and IPv6 properties under Additional Configuration.
  1. Click Apply Changes.


Configuring the Remote Access Device to use a Serial Port Connection

You can configure the BMC for communication over a serial port connection. To do this:

  1. Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object.

  2. Click the Configuration tab.

  3. Click Serial Port.

The Serial Port Configuration window appears.

  1. Configure the following details:

    • Connection Mode Setting

    • Baud Rate

    • Flow Control

    • Channel Privilege Level Limit

  2. Click Apply Changes.

  3. Click Terminal Mode Settings.

In the Terminal Mode Settings window, you can configure terminal mode settings for the serial port.

Terminal mode is used for Intelligent Platform Interface Management (IPMI) messaging over the serial port using printable ASCII characters. Terminal mode also supports a limited number of text commands to support legacy, text-based environments. This environment is designed so that a simple terminal or terminal emulator can be used.

  1. Specify the following customizations to increase compatibility with existing terminals:

    • Line Editing

    • Delete Control

    • Echo Control

    • Handshaking Control

    • New Line Sequence

    • Input New Line Sequence

  2. Click Apply Changes.

  3. Click Back To Serial Port Configuration Window to go to back to the Serial Port Configuration window.


Configuring the Remote Access Device to use a Serial Over LAN Connection

You can configure the BMC/iDRAC for communication over a serial over LAN (SOL) connection. To do this:

  1. Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object.

  2. Click the Configuration tab.

  3. Click Serial Over LAN.

The Serial Over LAN Configuration window appears.

  1. Configure the following details:

    • Enable Serial Over LAN

    • Baud Rate

    • Minimum Privilege Required

  2. Click Apply Changes.

  3. Click Advanced Settings to further configure BMC.

  4. In the Serial Over LAN Configuration Advanced Settings window, you may configure the following information:

    • Character Accumulate Interval

    • Character Send Threshold

  5. Click Apply Changes.

  6. Click Go Back to Serial Over LAN Configuration to return to the Serial Over LAN Configuration window.


Additional Configuration for iDRAC

You can configure the IPv4 and IPv6 properties using the Additional Configuration tab. To do this:

  1. Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object.

  2. Click the Configuration tab.

  3. Click Addtional Configuration.

  4. Configure the IPv4 and IPv6 properties as Enabled or Disabled.

  5. Click Apply Changes.


Configuring Remote Access Device Users

Remote access device users can be configured using the Remote Access page. To access this page:

  1. Click the Modular Enclosure System/Server Module Main System Chassis/Main System Remote Access object.

  2. Click the Users tab.

The Remote Access Users window displays information about users that can be configured as BMC/iDRAC users.

  1. Click User ID to configure a new or existing BMC/iDRAC user.

The Remote Access User Configuration window allows you to configure a specific BMC/iDRAC user.

  1. Specify the following general information:

    • Select Enable User to enable the user.

    • Enter the name for the user in the User Name field.

    • Select the Change Password check box.

    • Enter a new password in the New Password field.

    • Re-enter the new password in the Confirm New Password field.

  2. Specify the following user privileges:

    • Select the maximum LAN user privilege level limit.

    • Select the maximum serial port user privilege granted.

    • On Dell PowerEdge x9xx systems, select Enable Serial Over LAN to enable Serial Over LAN.

  3. Specify the following iDRAC user privileges.

  4. Click Apply Changes to save changes.

  5. Click Back to Remote Access User Window to go back to the Remote Access Users window.

NOTE: Six additional user entries are configurable when DRAC is installed. This results in a total of 16 users. The same username and password rules apply to BMC/iDRAC and RAC users. When DRAC/iDRAC6 is installed, all the 16 users entries are allocated to DRAC.

Setting Platform Event Filter Alerts

You can use the Server Administrator Instrumentation Service to configure the most relevant BMC features, such as Platform Event Filter (PEF) parameters and alert destinations. To do this:

  1. Click the System object.

  2. Click the Alert Management tab.

  3. Click Platform Events.

The Platform Events window allows you to take individual action on specific platform events. You can select those events for which you want to take shutdown actions and generate alerts for selected actions. You can also send alerts to specific IP address destinations of your choice.

NOTE: You must be logged in with Administrator privileges to configure the BMC Platform Event Filter Alerts.
NOTE: The Enable Platform Event Filters Alerts setting disables or enables platform event filter alert generation. It is independent of the individual platform event alert settings.
NOTE: System Power Probe Warning and System Power Probe Failure are not supported on Dell systems without PMBus support although Server Administrator allows you to configure them.
NOTE: On Dell PowerEdge 1900 systems, the PS/VRM/D2D Warning, PS/VRM/D2D Failure, and Power Supply Absent Platform Event Filters are not supported even though Server Administrator allows you to configure these Event Filters.
  1. Choose the platform event for which you want to take shutdown actions or generate alerts for selected actions and click Set Platform Events.

The Set Platform Events window allows you to specify the actions to be taken if the system is to be shut down in response to a platform event.

  1. Select one of the following actions:

    • None
      Takes no action when the operating system is hung or has crashed.

    • Reboot System
      Shuts down the operating system and initiates system startup, performing BIOS checks and reloading the operating system.

    • Power Cycle System
      Turns the electrical power to the system off, pauses, turns the power on, and reboots the system. Power cycling is useful when you want to reinitialize system components such as hard drives.

    • Power Off System
      Turns off the electrical power to the system.

    • Power Reduction
      Throttles the CPU.

CAUTION: If you select a Platform Event shutdown action other than None or Power Reduction, your system will shut down forcefully when the specified event occurs. This shutdown is initiated by firmware and is done without first shutting down the operating system or any running applications.
  1. Select the Generate Alert check box for the alerts to be sent.

NOTE: To generate an alert, you must select both Generate Alert and the Enable Platform Events Alerts settings.
  1. Click Apply Changes.

  2. Click Go Back to Platform Events Page to go back to the Platform Event Filters window.

Setting Platform Event Alert Destinations

You can also use the Platform Event Filters window to select a destination where an alert for a platform event is to be sent. Depending on the number of destinations that are displayed, you can configure a separate IP address for each destination address. A platform event alert will be sent to each destination IP address that you configure.

  1. Click Configure Destinations in the Platform Event Filters window.

The Configure Destinations window displays a number of destinations.

  1. Click the number of the destination you want to configure.

NOTE: The number of destinations that you can configure on a given system may vary.
  1. Select the Enable Destination check-box.

  2. Click Destination Number to enter an individual IP address for that destination. This IP address is the IP address to which the platform event alert will be sent.

  3. Enter a value in the Community String field to act as a password to authenticate messages sent between a management station and a managed system. The community string (also called the community name) is sent in every packet between the management station and a managed system.

  4. Click Apply Changes.

  5. Click Go Back to Platform Events Page to go back to the Platform Event Filters window.


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