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Server Administrator Services: Dell™ OpenManage™ Server Administrator Version 6.0.3 User’s Guide

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Server Administrator Services

Dell™ OpenManage™ Server Administrator Version 6.0.3 User’s Guide

  Managing Your System

  Managing System/Server Module Tree Objects

  Server Administrator Home Page System Tree Objects



Overview

The Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each chassis that comprises your system. At the subsystem level, you can view information about the voltages, temperatures, fan rpm, and memory function at key points in the system. A detailed account of every relevant cost of ownership (COO) detail about your system can be seen in the summary view. Version information for BIOS, firmware, operating system, and all installed systems management software is easy to retrieve.

Additionally, system administrators can use the Instrumentation Service to perform the following essential tasks:

  • Specify minimum and maximum values for certain critical components. The values, called thresholds, determine the range in which a warning event for that component occurs (minimum and maximum failure values are specified by the system manufacturer).

  • Specify how the system responds when a warning or failure event occurs. Users can configure the actions that a system takes in response to notifications of warning and failure events. Alternatively, users who have around-the-clock monitoring can specify that no action is to be taken and rely on human judgment to select the best action in response to an event.

  • Populate all of the user-specifiable values for the system, such as the name of the system, the phone number of the system's primary user, the depreciation method, whether the system is leased or owned, and so on.


Managing Your System

The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab.

NOTE: For detailed information on every window of Server Administrator, see the context-sensitive online help.
NOTE: Administrator or Power User privileges are required to view many of the system tree objects, system components, action tabs, and data area features that are configurable. Additionally, only users logged in with Administrator privileges can access critical system features such as the shutdown functionality included under the Shutdown tab.

Managing System/Server Module Tree Objects

The Server Administrator system/server module tree displays all visible system objects based on the software and hardware groups that Server Administrator discovers on the managed system and on the user's access privileges. The system components are categorized by component type. When you expand the main object—"Modular Enclosure"—"System/Server Module"—the major categories of system components that may appear are, "Main System Chassis/Main System," "Software," and "Storage."

If Storage Management Service is installed, depending on the controller and storage attached to the system, the Storage tree object will expand to display various objects.

For detailed information on the Storage Management Service component, see the Dell OpenManage Server Administrator Storage Management User's Guide.


Server Administrator Home Page System Tree Objects

Unsupported Features in OpenManage Server Administrator

Due to the limitations of the VMware ESXi version 3.5 operating system, some features available with earlier versions of OpenManage Server Administrator are not available in this release. These are:

  • Alert Management - Alert Actions

  • Alert Management - SNMP Traps

  • BIOS Setup - Boot Sequence (Only on xx1x systems for this release)

  • BIOS Setup - Trusted Platform Module (TPM) Security

  • Network Interface - MAC Address

  • Network Interface - Internet Protocol (IP) Address

  • Network Interface - Operational status

  • Network Interface - Maximum Transfer Unit size

  • Network Interface - DMA

  • Network Interface - Administrative status

  • Preferences - SNMP Configuration

  • Remote Shutdown - Power Cycle System with Shutdown OS First

  • Power Management - Profiles

  • Processors - Capabilities - Demand Based Switching(DBS) (Only on xx1x systems for this release)

Modular Enclosure

NOTE: For the purposes of Server Administrator, "modular enclosure" refers to a system that may contain one or more modular systems that appear as a separate Server Module in the system tree. Like a stand-alone Server Module, a Modular Enclosure contains all of the essential components of a system. The only difference is that there are slots for at least two Server Modules within a larger container, and each of them is as complete a system as a Server Module.

To view the modular system’s Chassis information and Chassis Management Controller (CMC) information, click the Modular Enclosure object.

Properties

Subtabs: Information

Under the Properties tab, you can:

  • View the chassis information for the modular system being monitored.

  • View detailed Chassis Management Controller (CMC) information for the modular system being monitored.

Accessing and Using Chassis Management Controller

To link to the Chassis Management Controller Log in window from the Server Administrator home page, click the Modular Enclosure object, click the CMC Information tab, and then click Launch the CMC Web Interface. The CMC Log in window appears. After connecting to the CMC you can monitor and manage your modular enclosure.

System/Server Module

The System/Server Module object contains three main system component groups: "Main System Chassis/Main System," "Software," and "Storage." The Server Administrator home page defaults to the System object of the system tree view. Most administrative functions can be managed from the System/Server Module object action window. The System/Server Module object action window has the following tabs, depending on the user's group privileges: Properties, Shutdown, Logs, Alert Management, and Session Management.

The Session Management tab can be viewed once you log in to manage the Server Administrator Web server. See "Managing Server Administrator Web Server" for details on logging in.

Properties

Subtabs: Health | Summary | Asset Information | Auto Recovery

Under the Properties tab, you can:

  • View the current health alert status for hardware and software components in the Main System Chassis/Main System object andthe Storage object.

  • View detailed summary information for all components in the system being monitored.

  • View and configure asset information for the system being monitored.

  • View and set the Automatic System Recovery (OS watchdog timer) actions for the system being monitored.

NOTE: Automatic System Recovery options may not be available because the operating system watchdog timer is enabled in BIOS. To configure the auto recovery options, the operating system watchdog timer must be disabled.
NOTE: Automatic System Recovery actions may not execute exactly per the time-out period (n seconds) when the watchdog identifies a system that has stopped responding. The action execution time ranges from n-h+1 to n+1 seconds, where n is the time-out period and h is the heart beat interval. The value of the heart beat interval is 7 seconds when n <= 30 and 15 seconds when n > 30.
NOTE: The functionality of the watchdog timer feature cannot be guaranteed when an uncorrectable memory event occurs in the system DRAM Bank_1. If an uncorrectable memory event occurs in this location, the BIOS code resident in this space may become corrupted. Because the watchdog feature uses a call to BIOS to effect the shutdown or reboot behavior, the feature may not work properly. If this occurs, you must manually reboot the system.

Shutdown

Subtabs: Remote Shutdown | Thermal Shutdown | Web Server Shutdown

The Web Server Shutdown tab can be accessed only when you are logged in to the Server Administrator Web Server. See "Managing Server Administrator Web Server" for details.

Under the Shutdown tab, you can:

  • Configure the operating system shutdown and remote shutdown options.

  • Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value.

NOTE: A thermal shutdown occurs only when the temperature reported by the sensor goes above the temperature threshold. A thermal shutdown does not occur when the temperature reported by the sensor goes below the temperature threshold.
  • Shut down the DSM SA Connection Service (Web server).

NOTE: The DSM SA Connection Service starts automatically after a reboot, so you must shut down the DSM SA Connection Service every time a system starts up.

Logs

Subtabs: Hardware | Alert | Command

Under the Logs tab, you can:

  • View the Embedded System Management (ESM) log or the System Event Log (SEL) for a list of all events related to your system's hardware components. The status indicator icon next to the log name will change from normal status ( ) to noncritical status( ) when the log file reaches 80 percent capacity. On Dell™ PowerEdge™ x8xx, x9xx and xx1x systems, the status indicator icon next to the log name will change to critical status ( ) when the log file reaches 100 percent capacity.

NOTE: Dell recommends that you clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
  • View the Alert log for a list of all events generated by the Server Administrator Instrumentation Service and Storage Management Service in response to changes in the status of sensors and other monitored parameters.

NOTE: See the Server Administrator Messages Reference Guide for a complete explanation of each alert event ID's corresponding description, severity level, and cause.
  • View the Command log for a list of each command executed from the Server Administrator home page.

NOTE: See "Server Administrator Logs" for complete instructions on viewing, printing, saving, and e-mailing logs.

Alert Management

Subtabs: Platform Events

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a system component sensor returns a warning or failure value.

Session Management

The Session Management tab can be accessed only when you are logged in to the Server Administrator Web Server. See 'Managing Server Administrator Web Server' for details.

Subtabs: Session

Under the Session Management tab, you can:

  • View session information for current users that have logged in to Server Administrator.

  • Terminate user sessions.

NOTE: Only users with administrative privileges can view the Session Management page and terminate session(s) of logged-in users.

Main System Chassis/Main System

Click the Main System Chassis/Main System object to manage your system's essential hardware and software components.

The available components are:

 
NOTE: AC Switch is supported on limited systems, Batteries is supported only on Dell PowerEdge x9xx and Dell xx0x systems, Hardware Performance is supported only on Dell xx0x systems, Power Management is supported on limited Dell xx0x systems, while Power Supplies is not available on Dell PowerEdge 1900 systems.

The system/server module may contain one main system chassis or several chassis. The main system chassis/main system contains the essential components of a system. The Main System Chassis/Main System object action window has the following tab: Properties.

Properties

Subtabs: Health | Information | System Components (FRU)| Front Panel

Under the Properties tab, you can:

  • View the health or status of hardware components and sensors. Each listed component has a "System/Server Module Component Status Indicators" icon next to its name. A green check mark ( ) indicates that a component is healthy (normal). A yellow triangle containing an exclamation point ( ) indicates that a component has a warning (noncritical) condition and requires prompt attention. A red X ( ) indicates a component has a failure (critical) condition and requires immediate attention. A blank space ( ) indicates that a component's health status is unknown. The available monitored components include:

     

     
  • View information about the main system chassis attributes.

  • View detailed information about the field-replaceable units (FRUs) installed in your system (under the System Components (FRU) subtab.)

  • Enable or disable the managed system's front panel buttons, namely Power button and Non-Masking Interrupt (NMI) button (if present on the system).

AC Switch

Click the AC Switch object to display key features of your system's AC failover switch. The AC Switch object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view AC switch redundancy information and view information about the AC power lines.

Batteries

Click the Batteries object to view information about your system’s installed batteries. Batteries maintain the time and date when your system is turned off. The battery saves the system’s BIOS setup configuration, which allows the system to reboot efficiently. The Batteries object action window can have the following tabs, depending on the user’s group privileges.

Properties

Subtab: Information

Under the Properties tab, you can view the current readings and status of your system’s batteries.

BIOS

Click the BIOS object to manage key features of your system's BIOS. Your system’s BIOS contains programs stored on a flash memory chip set that control communications between the microprocessor and peripheral devices, such as the keyboard and the video adapter, and other miscellaneous functions, such as system messages. The BIOS object action window can have the following tabs, depending on the user's group privileges: Properties and Setup.

Properties

Subtab: Information

Under the Properties tab, you can view BIOS information.

Setup

Subtab: BIOS

Under the Setup tab, you can set the state for each BIOS setup object.

NOTE: Setting the boot sequence to Device List on the Setup tab results in the following boot sequence: diskette, IDE CD drive, hard drive, option ROMs (if the devices are available).

You can modify the state of many BIOS setup features including but not limited to the Serial Port, Network Interface Controller cards, Boot Sequence, User Accessible USB Ports, CPU Virtualization Technology, CPU HyperThreading, AC Power Recovery Mode, Embedded SATA Controller, Console Redirection, and Console Redirection Failsafe Baud Rate. You can also configure internal USB device, Trusted Platform Module (TPM) settings, optical drive controller settings, automatic system recovery (ASR) Watchdog Timer, embedded hypervisor and additional LAN network ports on motherboard information.

Depending upon your specific system configuration, additional setup items may be displayed. However, some BIOS setup options may be shown on the F2 BIOS Setup screen that are not accessible in Server Administrator.

NOTE: The NIC configuration information within the Server Administrator BIOS setup may be inaccurate for embedded NICs. Using the BIOS setup screen to enable or disable NICs might produce unexpected results. It is recommended that you perform all configurations for embedded NICs through the actual System Setup screen that is available by pressing <F2> while a system is booting.
NOTE: The BIOS Setup tab for your system only displays the BIOS features that are supported on your system.
Fans

Click the Fans object to manage your system fans. Server Administrator monitors the status of each system fan by measuring fan rpms. Fan probes report rpms to the Server Administrator Instrumentation Service. When you select Fans from the device tree, details appear in the data area in the right-hand pane of the Server Administrator home page. The Fans object action window can have the following tabs, depending on the user's group privileges.

Properties

Subtabs: Fan Probes | Fan Control

Under the Properties tab, you can:

  • View the current readings for your system's fan probes and configure minimum and maximum values for fan probe warning threshold.

NOTE: Some fan probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.
  • Select fan control options.

Firmware

Click the Firmware object to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality. The Firmware object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view your system's firmware information.

Hardware Performance

Click the Hardware Performance object to view the status and cause for the system’s performance degradation. The Hardware Performance object action window can have the following tab, depending on the user's group privileges:

Properties.

This table lists the possible values for status and cause of a probe:

Status Values

Cause Values

Degraded

User Configuration

 

Insufficient Power Capacity

 

Unknown Reason

Normal

[N/A]

Properties

Subtab: Information

Under the Properties tab, you can view the details of system’s performance degradation.

Intrusion

Click the Intrusion object to manage your system's chassis intrusion status. Server Administrator monitors chassis intrusion status as a security measure to prevent unauthorized access to your system's critical components. Chassis intrusion indicates that someone is opening or has opened the cover to the system's chassis. The Intrusion object action window can have the Properties tab depending on the user's group privileges.

Properties

Subtab: Intrusion

Under the Properties tab, you can view the chassis intrusion status.

Memory

Click the Memory object to manage your system's memory devices. Server Administrator monitors the memory device status for each memory module present in the monitored system. Memory device prefailure sensors monitor memory modules by counting the number of ECC memory corrections. Server Administrator also monitors memory redundancy information if your system supports this feature. The Memory object action window can have the Properties tab depending on the user's group privileges.

Properties

Subtab: Memory

Under the Properties tab, you can view memory attributes, memory device details, and memory device status.

NOTE: If a system with spare bank memory enabled enters a redundancy lost state, it may not be apparent which memory module is the cause. If you cannot determine which DIMM to replace, see the switch to spare memory bank detected log entry in the ESM system log to find which memory module failed.
Network

Click the Network object to manage your system's NICs. Server Administrator monitors the status of each NIC present in your system to ensure continuous remote connection. The Network object action window can have the Properties tab, depending on the user's group privileges.

Properties

Subtab: Information

Under the Properties tab, you can view information about the NICs installed on your system.

NOTE: In the 'IPv6 Addresses' section, Server Administrator will display only two addresses, in addition to the link-local address.
Ports

Click the Ports object to manage your system's external ports. Server Administrator monitors the status of each external port present in your system. The Ports object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view information about your system's internal and external ports.

Power Management

Monitoring

Subtabs: Consumption | Statistics

Under the Consumption tab you can view and manage your system’s Power Consumption information in Watts and BTU/hr.

BTU/hr=Watt X 3.413 (Value rounded off to the nearest whole number)

Server Administrator monitors power consumption status, amperage, and tracks power statistic details.

You can also view the System Instantaneous Headroom and System Peak Headroom. The values are displayed in both Watts and BTU/hr (British Thermal Unit). Power thresholds can be set in Watts and BTU/hr.

The Statistics tab allows you to view and reset your system’s Power tracking statistics like energy consumption, system peak power, and system peak amperage.

Management

Subtab: Budget

The Budget tab allows you to view the Power Inventory attributes like System Idle Power and System Maximum Potential Power in Watts and BTU/hr. You can also use the Power Budget option to Enable Power Cap and set the Power Cap for your system.

Certain Power Management features may be available only on systems enabled with the Power Management Bus (PMBus).

Power Supplies

Click the Power Supplies object to manage your system’s power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges.

Properties

Subtab: Elements

Under the Properties tab, you can:

• View information about your power supply redundancy attributes.

• Check the status of individual power supply elements, including the Rated Input Wattage and Maximum Output Wattage. The Rated Input Wattage attribute will be displayed only on PMBus systems starting xx1x.

Processors

Click the Processors object to manage your system's microprocessor(s). A processor is the primary computational chip inside a system that controls the interpretation and execution of arithmetic and logic functions. The Processors object action window can have the Properties tabs depending on the user's group privileges.

Properties

Subtab: Information

Under the Properties tab, you can view information about your system's microprocessor(s) and access detailed capabilities and cache information.

Remote Access

Click the Remote Access object to manage the Baseboard Management Controller (BMC) or Integrated Dell Remote Access Controller (iDRAC) features and Remote Access Controller features.

Selecting Remote Access tab allows you to manage the BMC/iDRAC features such as, general information on the BMC/iDRAC. You can also manage the configuration of the BMC/iDRAC on a local area network (LAN), serial port for the BMC/iDRAC, terminal mode settings for the serial port, BMC/iDRAC on a serial over LAN connection, and BMC/iDRAC users.

NOTE: BMC is supported in Dell PowerEdge x8xx and x9xx systems and iDRAC is supported in Dell xx0x and xx1x systems only.
NOTE: If an application other than Server Administrator is used to configure the BMC/iDRAC while Server Administrator is running, the BMC/iDRAC configuration data displayed by Server Administrator may become asynchronous with the BMC/iDRAC. It is recommended that Server Administrator be used to configure the BMC/iDRAC while Server Administrator is running.

DRAC allows you to access your system's remote system management capabilities. The Server Administrator DRAC provides remote access to inoperable systems, alert notification when a system is down, and the ability to restart a system.

The Remote Access object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, and Users.

Properties

Subtab: Information

Under the Properties tab, you can view general information on the remote access device. You can also view the attributes of the IPv4 and IPv6 addresses.

Click Reset to Defaults to reset all the attributes to their system default values.

Configuration

Subtabs: LAN | Serial Port | Serial Over LAN |Additional Configuration

Under the Configuration tab when BMC/iDRAC is configured, you can configure the BMC/iDRAC on a LAN, serial port for BMC/iDRAC, and BMC/iDRAC on a serial over LAN connection.

Under the Configuration tab, when DRAC is configured, you can:

  • Configure network properties

NOTE: The Enable NIC, NIC Selection, and Encryption Key fields display only on Dell PowerEdge x9xx systems.

Under the Additional Configuration tab you will be able to either enable or disable IPv4/IPv6 properties.

NOTE: Enabling/disabling IPv4/IPv6 is possible only in a dual stack environment (where both the IPv4 and IPv6 stacks are loaded).

Users

Subtab: Users

Under the Users tab, you can modify the remote access user configuration. You can add, configure, and view information about Remote Access Controller users.

NOTE: On the Dell PowerEdge x9xx systems:
    • Ten user IDs are displayed. If a DRAC card is installed, sixteen user IDs are displayed.

    • Serial Over LAN Payload column is displayed.

Slots

Click the Slots object to manage the connectors or sockets on your system board that accept printed circuit boards, such as expansion cards. The Slots object action window has the Properties tab.

Properties

Subtab: Information

Under the Properties tab, you can view information about each slot and installed adapter.

Temperatures

Click the Temperatures object to manage your system temperature in order to prevent thermal damage to your system’s internal components. Server Administrator monitors the temperature in a variety of locations in your system's chassis to ensure that temperatures inside the chassis do not become too high. The Temperatures object action window displays the Properties tab, depending on the user's group privileges.

Properties

Subtab: Temperature Probes

Under the Properties tab, you can view the current readings and status for your system's temperature probes and configure minimum and maximum values for temperature probe warning threshold.

NOTE: Some temperature probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems. When assigning probe threshold values, Server Administrator sometimes rounds the minimum or maximum values you enter to the closest assignable value.
NOTE: Users can set minimum and maximum temperature probe threshold values for an external chassis to whole numbers only. If users attempt to set either the minimum or maximum temperature probe threshold value to a number that contains a decimal, only the whole number before the decimal place is saved as the threshold setting.
Voltages

Click the Voltages object to manage voltage levels in your system. Server Administrator monitors voltages across critical components in various chassis locations in the monitored system. The Voltages object action window can have the Properties tabs depending on the user's group privileges.

Properties

Subtab: Voltage Probes

Under the Properties tab, you can view the current readings and status for your system's voltage probes and configure minimum and maximum values for voltage probe warning threshold.

NOTE: Some voltage probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.

Software

Click the Software object to view detailed version information about the managed system's essential software components, such as the operating system and the systems management software. The Software object action window has the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Summary

Under the Properties tab, you can view a summary of the monitored system's operating system and system management software.

Operating System

Click the Operating System object to view basic information about your operating system. The Operating System object action window has the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view basic information about your operating system.

Storage

Server Administrator provides the Storage Management Service:

The Storage Management Service provides features for configuring storage devices. In most cases, the Storage Management Service is installed using Typical Setup.

When the Storage Management Service is installed, click the Storage object to view the status and settings for various attached array storage devices, system disks, and so on.

In the case of Storage Management Service, the Storage object action window has the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Health

Under the Properties tab, you can view the health or status of attached storage components and sensors such as array subsystems and operating system disks.


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