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Frequently Asked Questions: Dell™ OpenManage™ Server Administrator Version 6.0.3 User’s Guide

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Frequently Asked Questions

Dell™ OpenManage™ Server Administrator Version 6.0.3 User’s Guide


This section lists the frequently asked questions about OpenManage Server Administrator:

NOTE: These questions are not specific to this release of Server Administrator.
  1. What is the minimum permission level a user would need to install OMSA?

You need to have a minimum permission level of Administrator to install OMSA. Power Users and Users do not have permissions to install OMSA.

  1. Is there an upgrade path required to install OMSA?

For systems that have version 4.3, an upgrade path is not required. For systems that have a version older than 4.3, you need to first upgrade to version 4.3, and then again upgrade to a 5.x version (x indicates the version of OMSA you want to upgrade to).

  1. How do I determine what is the latest version of OMSA available for my system?

Log on to: support.dell.com Product Support Manuals Software Systems Management Dell OpenManage Server Administrator

The latest documentation version reflects the version of OpenManage Server Administrator available for you.

  1. How do I know what version of OMSA is running on my system?

After logging in to Server Administrator, navigate to Properties Summary. You can find the version of Server Administrator installed on your system in the Systems Management column.

  1. Are there other ports users can use apart from 1311?

Yes, you can set your preferred https port. Navigate to Preferences General Settings Web Server HTTPS Port

Instead of Use default, click on the Use radio button to set your preferred port.

Note that changing the port number to an invalid or in-use port number might prevent other applications or browsers from accessing Server Administrator on the managed system. See the Dell OpenManage Installation and Security User's Guide for the list of default ports.

  1. Can I install OMSA on Fedora, College Linux, Mint, Ubuntu, Sabayon or PClinux?

No, Server Administrator does not support any of these Operating Systems.

  1. Can OMSA send e-mails when there is a problem?

No, Server Administrator is not designed to send e-mails when there is a problem.

  1. Is SNMP Required for ITA Discovery, inventory and software updates on PowerEdge™ systems? Can CIM be used by itself for discovery, inventory, and updates or is SNMP required?

          ITA communicating with Linux systems:

SNMP is required on the Linux system for discovery, status polling and inventory. Dell software updates are done through an SSH session and secure FTP and root level permissions/credentials are required for this discrete action and asked for when the action is setup or requested. Credentials from the discovery range are not assumed.

          ITA communicating with Windows systems:

For servers (systems running Windows Server operating systems), the system may be configured with either or both of SNMP and CIM for discovery by ITA. Inventory requires CIM. Software updates, as in Linux, are not related to discovery and polling and the protocols used. Using administrator level credentials asked for at the time the update is scheduled or performed, an administrative (drive) share is established to a drive on the target system, and file(s) copying from somewhere (possibly another network share) is done to the target system. WMI functions are then invoked to execute the software update. For clients/workstations, OMSA is not installed, so CIM discovery is used when the target is running the OpenManage Client Instrumentation. For many other devices such as network printers, the standard is still SNMP to communicate with (primarily discover) the device. Devices such as EMC storage have proprietary protocols. Some information about this environment can be gathered from looking at the ports used tables in the OpenManage documentation.

  1. Are there any plans for SNMP v3 support?

No, there are no plans for SNMP v3 support in this release.

  1. Will an Underscore character in the domain name cause Server Admin login issues?

Yes, an underscore character in the domain name is invalid. All other special characters (except the hyphen) are invalid too. You should use only case-insensitive alphabets and numerals.


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