You may not be able to login to the Managed System if:
you enter an
invalid/incorrect IP address.
you enter incorrect
credentials (user name and password).
the Managed System is not powered on.
the Managed System is not reachable due to an invalid IP address or a DNS
error.
the Managed System has an
untrusted certificate and you do not select the "Ignore Certificate Warning"
in the login page.
Server
Administrator services are not enabled on the VMware ESXi 3.5 system. See
the Dell OpenManage Server Administrator Installation Guide for VMware
ESXi 3.5 for information on how to enable Server Administrator Services
on the VMware ESXi 3.5 system.
the
small footprint CIM broker daemon (SFCBD) service on the VMware ESXi 3.5
system is not running.
the Web Server
Management Service on the managed system is not running.
Fixing a Faulty Server
Administrator Installation on Supported Windows Operating Systems
To fix a faulty installation of Dell™ OpenManage™ Server Administrator:
Go to Add/remove programs, click on Dell OpenManage
Server Administrator and select the Repair
option.
Or
Download the required version of Server Administrator from the
support site.
2. Run the installation package (double click the MSI). This installs the
package in a maintenance mode.
3. Choose the Repair option in the Program
Maintenance screen.
OpenManage Server Administrator
Services
This table lists the services used by OMSA to provide systems management
information and the impact of these services failing.
Tables A-1 and A-2 list the services used by Server Administrator to provide
systems management information and the impact of these services failing.
Table A-1. Server
Administrator Web Server Service
Service Name
Description
Impact of failure
Recovery Mechanism
Severity
Windows: DSM SA
Connection Service
(This service is
installed with the Server Administrator Web server.)
Provides remote/local access to OMSA from
any system with a supported Web browser and network connection.
Provides remote/local access to OMSA from any system with a supported Web
browser and network connection.
Restart Service
Critical
Table A-2. Managed
system services
Service Name
Description
Impact of failure
Recovery Mechanism
Severity
DSM SA Data Manager
(dsm_sa_datam
gr32d)
(This service runs
on the Managed system.)
Monitors the system, provides quicker
access to detailed fault and performance information and allows remote
administration of monitored systems, including shutdown, startup, and
security.
Users will not be able to configure/view the hardware level details on GUI
if these services are not running.
Restart Management Agents
Critical
DSM SA Event Manager
(dsm_sa_event
mgr32d)
(This service runs on the Managed system.)
Provides operating system and file event
logging service for systems management and is also used by event log
analyzers.
If this service is stopped, event logging
features will not function properly.
