Although all supported operating systems for Server Administrator support remote access, remote access availability is system-dependent. The Remote Access Service is supported on the following Dell PowerEdge systems only: 700, 750, 800, 830, 840, 850, 860, 1600SC, 1650, 1655MC, 1750, 1800, 1850, 1855, 1900, 1950, 1955, 2600, 2650, 2800, 2850, 2900, 2950, 2970, 4600, 6600, 6650, 6800, 6850, and 6950.
The Server Administrator GUI does not display any services on your system that are not available for that system or for that system configuration.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by the
Dell PowerEdge Installation and Server Management CD. References in this guide to the Systems
Management CD are for Dell OpenManage versions 3.0 through 4.2.
RAC Types
The remote access controller (RAC) cards that are available for specific Dell PowerEdge systems are: DRAC III, DRAC III/XT, ERA, ERA/O, ERA/MC (for Dell PowerEdge 1655MC) DRAC 4/I (for PowerEdge 1850, 2800, and 2850), DRAC 4/P (for PowerEdge 800, 830, 840, 850, 860, 1800, 6800, and 6850), DRAC/MC (for PowerEdge 1855 and 1955), and DRAC 5 (for PowerEdge 1900, 1950, 2900, 2950, 2970, and 6950).
NOTE: The DRAC III occupies a PCI slot, and has a modem, a battery, and an external AC power connection
unlike the other RACs.
Availability of RACs on Specific PowerEdge Systems
Table 10-1 shows the RACs that are available on specific PowerEdge systems.
NOTE: The ERA/MC is supported only on PowerEdge 1655MC systems.
Table 10-1. RACs Availability on Specific PowerEdge Systems
PowerEdge System
DRAC III
ERA
ERA/O
DRAC III/XT
DRAC 4
DRAC/MC
DRAC 5
700
X
750
X
800
X
830
X
840
X
850
X
860
X
1600SC
X
1650
X
X
1750
X
1800
X
1850
X
1855
X
1900
X
1950
X
1955
X
2600
X
2650
X
2800
X
2850
X
2900
X
2950
X
2970
X
4600
X
6600
X
6650
X
6800
X
6850
X
6950
X
RAC Firmware Versions
Table 10-2 shows the firmware version required for each RAC that is offered on the corresponding Systems Management CD.
Table 10-2. RAC Firmware Version by Systems Management CD Version
Systems Management CD Version
Firmware Version
DRAC III
ERA
ERA/O
DRAC III/XT
DRAC 4
3.0
1.10
NA
NA
NA
NA
3.0.1
1.10
NA
NA
NA
NA
3.0.2
1.10
1.05
NA
NA
NA
3.1
1.20
1.05
1.10
NA
NA
3.1.1
1.20
1.05
1.20
NA
NA
3.2
1.30
1.07
1.20
NA
NA
3.2.2
1.30
1.07
1.20
1.30
NA
NA
NA
1.21
NA
NA
NA
3.3
2.0
2.0
2.0
2.0
NA
3.4
2.2
2.2
2.2
2.2
NA
3.5
2.5
2.5
2.5
2.5
NA
3.6
3.0
3.0
3.0
3.0
NA
3.7
3.10
3.10
3.10
3.10
NA
3.8
3.12
3.12
3.12
3.12
NA
4.0.1
NA
NA
NA
NA
1.0
4.1
3.14
3.14
3.14
3.14
1.0
4.1.1
NA
NA
NA
NA
1.0
4.1.2
NA
NA
NA
NA
1.0
4.1.3
NA
NA
NA
NA
1.0
4.1.4
NA
NA
NA
NA
NA
4.2
3.20
3.20
3.20
3.20
1.1
Table 10-3 shows the firmware version required for each RAC that is offered on the corresponding Dell PowerEdgeServer Update Utility CD.
Table 10-3. RAC Firmware Version by Server Update Utility CD Version