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Manuals
Instrumentation Service: Dell OpenManage Server Administrator Version 2.2 User's Guide

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Instrumentation Service

Dell OpenManage™ Server Administrator Version 2.2 User's Guide

  Overview

  Managing Your System

  Managing System Tree Objects

  Server Administrator Home Page System Tree Objects

  Managing Preferences: Home Page Configuration Options



Overview

The Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each of the chassis that comprise your system. At the subsystem level, you can view information about the voltages, temperatures, current, fan rpm, and memory function at key points in the system. A detailed account of every relevant cost of ownership (COO) detail about your system can be seen in summary view. Version information for BIOS, firmware, operating system, and all installed systems management software is easy to retrieve.

Additionally, systems administrators can use the Instrumentation Service to perform the following essential tasks:

  • Specify minimum and maximum values for certain critical components. The values, called thresholds, determine the range in which a warning event for that component occurs (minimum and maximum failure values are specified by the system manufacturer).

  • Specify how the system responds when a warning or failure event occurs. Users can configure the actions that a system takes in response to notifications of warning and failure events. Alternatively, users who have around-the-clock monitoring can specify that no action is to be taken and rely on human judgment to select the best action in response to an event.

  • Populate all of the user-specifiable values for the system, such as the name of the system, the phone number of the system's primary user, the depreciation method, whether the system is leased or owned, and so on.

NOTE: For both managed systems and network management stations running Microsoft®
Windows Server™ 2003, you must configure the SNMP service to accept SNMP packets. See "Configuring the SNMP Agent for Systems Running Supported Windows Operating Systems" for details.

Managing Your System

The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab.

Figure 6-1. Sample Server Administrator Home Page

NOTE: Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help on the global navigation bar opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to guide you through the specific actions required to perform all aspects of the Server Administrator services. Online help is available for all windows you can view, based on the software and hardware groups that Server Administrator discovers on your system and your user privilege level.
NOTE: Many of the system tree objects, system components, action tabs, action tab subcategories, or data area features are not available to a user logged in with only User privileges. Admin or Power User privileges are required to view many of the system tree objects, system components, action tabs, and data area features that are configurable. Additionally, only users logged in with Admin privileges have access to critical system features such as the shutdown functionality included under the Shutdown tab.

The Preferences home page defaults to the Access Configuration window under the Preferences tab.

From the Preferences home page you can restrict access to users with User and Power User privileges, set the SNMP password, and configure user settings and secure port server settings.


Managing System Tree Objects

The Server Administrator system tree displays all visible system objects based on the software and hardware groups that Server Administrator discovers on the managed system and on the user's access privileges. The system components are categorized by component type. When you expand the main object known as System, the major categories of system components that may appear are Main System Chassis, Software, and Storage.

To expand a branch of the tree, click the plus sign ( ) to the left of an object, or double-click the object. A minus sign ( ) indicates an expanded entry that cannot be expanded further.

See Figure 6-2 available Server Administrator home page system tree objects.

Figure 6-2. Server Administrator Home Page System Tree Objects

NOTE: In the previous figure, the Storage tree object expands to display the Array Systems and OS Disks objects only when Array Manager (basic Storage Management Service) is installed. If enhanced Storage Management Service is installed, depending on the controller and storage attached to the system, the Storage tree object will expand to display the following objects:

1. Controller
2. Battery
3. Channel
4. Enclosure or Backplane
5. Array Disks
6. EMMs
7. Fans
8. Power Supplies
9. Temperatures
10. Virtual Disks

Server Administrator Home Page System Tree Objects

NOTE: Many of the system tree objects, system components, action tabs, action tab subcategories, or data area features are not available to a user logged in with only User privileges. Admin or Power User privileges are required to view many of the system tree objects, system components, action tabs, and data area features that are configurable. Additionally, only users logged in with Admin privileges have access to critical system features such as the shutdown functionality included under the Shutdown tab

System

The System object contains three main system component groups: Main System Chassis, Software, and Storage. The Server Administrator home page defaults to the System object of the system tree view. Most administrative functions can be managed from the System object action window. The System object action window can have the following tabs, depending on the user's group privileges: Properties, Shutdown, Logs, Alert Management, Update, and Diagnostics.

Properties

Subtabs: Health | Summary | Asset Information | Auto Recovery

Under the Properties tab, you can:

  • View the current health alert status for hardware and software components in the Main System Chassis object, the attached storage components, and the Diagnostic Service for the system being monitored.

NOTE: Diagnostic Service is not listed on the Health page for the System object at startup. The Diagnostic Service waits for the Server Administrator service to start completely before enumerating (scanning the system for available devices to diagnose). If you press <F5> to refresh, Diagnostic Service shows up when enumeration is complete. This process can take several minutes on some systems.
  • View detailed summary information for all components in the system being monitored.

  • View and configure asset information for the system being monitored.

  • View and set the Automatic System Recovery (watchdog timer) actions for the system being monitored.

NOTE: Automatic System Recovery actions may not execute exactly per the time-out period
(n seconds) when the watchdog identifies a system that has stopped responding. The action execution time ranges from n-h+1 to n+1 seconds, where n is the time-out period and h is the heart beat interval. The value of the heart beat interval is 7 seconds when n <= 30 and 15 seconds when n > 30.
NOTE: On managed systems running Novell® NetWare®, you must manually disable the watchdog timer feature prior to issuing a restart server or down command. Otherwise, the watchdog will time out, resulting in a reboot or power down, depending on the watchdog's selected behavior.
NOTE: The functionality of the watchdog timer feature cannot be guaranteed when an uncorrectable memory event occurs in the system DRAM Bank_1. If an uncorrectable memory event occurs in this location, the BIOS code resident in this space may become corrupted. Because the watchdog feature uses a call to BIOS to effect the shutdown or reboot behavior, the feature may not work properly. If this occurs, you must manually reboot the system.

Shutdown

Subtabs: Remote Shutdown | Thermal Shutdown | Web Server Shutdown

Under the Shutdown tab, you can:

  • Configure the operating system shutdown and remote shutdown options.

  • Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value.

NOTE: A thermal shutdown occurs only when the temperature reported by the sensor goes above the temperature threshold. A thermal shutdown does not occur when the temperature reported by the sensor goes below the temperature threshold.
  • Shut down the Server Administrator secure port server (Web server).

NOTE: Server Administrator is still available using the CLI when the secure port server is shut down. The CLI functions do not require that the secure port server is running.
NOTE: The secure port server starts automatically after a reboot, so you must shut down the secure port server every time a system starts up.

Logs

Subtabs: Hardware | Alert | POST | Command

  • Under the Logs tab, you can:

  • View the Embedded System Management (ESM) log or the System Event Log (SEL) for a list of all events related to your system's hardware components. The status indicator icon next to the log name will change from a green check mark ( ) to a yellow triangle containing an exclamation point ( ) when the log file reaches 80 percent capacity.

NOTE: It is recommended that you clear the hardware log when it reaches 80 percent capacity. If the log is allowed to reach 100 percent capacity, the latest events are discarded from the log.
  • View the Alert log for a list of all events generated by the Server Administrator Instrumentation Service in response to changes in the status of sensors and other monitored parameters.

NOTE: See the Server Administrator Messages Reference Guide for a complete explanation of each alert event ID's corresponding description, severity level, and cause.
  • View the POST log for a list of the POST codes and their corresponding descriptions recorded during system start-up.

  • View the Command log for a list of each command executed from either the Server Administrator home page or from its command line interface.

NOTE: See "Server Administrator Logs" for complete instructions on viewing, printing, saving, and e-mailing logs.

Alert Management

Subtabs: Alert Actions | Platform Events | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a system component sensor returns a warning or failure value.

  • View current Platform Event Filter settings and set the Platform Event Filtering actions to be performed in the event that a system component sensor returns a warning or failure value. You can also use the Configure Destination option to select a destination where an alert for a platform event is to be sent.

  • View current SNMP trap alert thresholds and set the alert threshold levels for instrumented system components. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

NOTE: Alert actions for all potential system component sensors are listed on the Alert Actions window, even if they are not present on your system. Setting alert actions for system component sensors that are not present on your system has no effect.

Update

Subtab: Software

The Update tab in Server Administrator allows you to view the system component version report. Use the Dell Server Update Utility application CD to view the complete version report and to update an entire system. To update individual components, use component specific Dell Update Packages.

NOTE: Update functionality is not supported in this release. The Dell Server Update Utility and Dell Update Packages can be downloaded from support.dell.com. These are supported on Microsoft Windows and Red Hat® Enterprise Linux. Novell NetWare is not supported.
NOTE: The Dell Server Update Utility or Dell Update Packages must be launched from the system you want to update.

Diagnostics

Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system.

  • Review the selected tests.

  • View the status of the tests being executed.

  • View the results for the diagnostics test that have been run.

  • View any current hardware configuration changes (hardware configuration differences).

  • Configure settings for diagnostics tests and log files.

  • View a list of scheduled tests and make changes to them.

NOTE: The Diagnostics tab is not available in Server Administrator at startup. The Diagnostic Service waits for the Server Administrator service to start completely before enumerating (scanning the system for available devices to diagnose). If you press <F5> to refresh, the Diagnostics tab shows up when enumeration is complete. This process can take several minutes on some systems.
NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Main System Chassis

Clicking the Main System Chassis object allows you to manage your system's essential hardware and software components. The system may contain one main system chassis or several chassis. The main system chassis contains the essential components of a system. The Main System Chassis object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Subtabs: Health | Information | Front Panel

Under the Properties tab, you can:

NOTE: Diagnostic Service is not listed on the Health page for the Main System Chassis object at startup. The Diagnostic Service waits for the Server Administrator service to start completely before enumerating (scanning the system for available devices to diagnose). If you press <F5> to refresh, Diagnostic Service shows up when enumeration is complete. This process can take several minutes on some systems.

Diagnostics

Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system.

  • Review the selected tests.

  • View the status of the tests being executed.

  • View the results for the diagnostics test that have been run.

  • View any current hardware configuration changes (hardware configuration differences).

  • Configure settings for diagnostics tests and log files.

  • View a list of scheduled tests and make changes to them.

NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.
AC Switch

Clicking the AC Switch object allows you to display key features of your system's AC failover switch. The AC Switch object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view AC switch redundancy information and view information about the AC power lines.

BIOS

Clicking the BIOS object allows you to manage key features of your system's BIOS. Your system's BIOS contains programs stored on a flash memory chip set that control communications between the microprocessor and peripheral devices, such as the keyboard and the video adapter, and other miscellaneous functions, such as system messages. The BIOS object action window can have the following tabs, depending on the user's group privileges: Properties and Setup.

Properties

Subtab: Information

Under the Properties tab, you can view BIOS information.

Setup

Subtab: BIOS

Under the Setup tab, you can set the state for each BIOS setup object.

NOTE: Setting the boot sequence to Device List on the Setup tab results in the following boot sequence: diskette, IDE CD drive, hard drive, option ROMs (if the devices are available).
BMC

Clicking the BMC object allows you to manage the Baseboard Management Controller (BMC) features such as, general information on the BMC. You can also manage the configuration of the BMC on a LAN, serial port for the BMC, terminal mode settings for the serial port, BMC on a serial over LAN connection, BMC users, and BIOS setup.

NOTE: If an application other than Server Administrator is used to configure the BMC while Server Administrator is running, the BMC configuration data displayed by Server Administrator may become asynchronous with the BMC. It is recommended that Server Administrator be used to configure the BMC while Server Administrator is running.

The BMC object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, Users, and BIOS Setup.

Properties

Subtab: Information

Under the Properties tab, you can view general BMC information. Click Reset to Defaults to reset all the attributes to their system default values.

Configuration

Subtabs: LAN | Serial Port | Serial Over LAN

Under the Configuration tab, you can configure the BMC on a LAN, the serial port for the BMC, and the BMC on a serial over LAN connection.

Users

Subtab: BMC Users

Under the Users tab, you can modify the BMC user configuration.

BIOS Setup

Subtabs: Serial Configuration | Console Redirection | Console Redirection Failsafe Baud Rate

Under the BIOS Setup tab, you can modify the state of the Serial Port, Console Redirection, and Console Redirection Failsafe Baud Rate.

NOTE: The NIC configuration information within the Server Administrator BIOS Setup screen may be inaccurate for embedded NICs. Using the BIOS Setup screen to enable or disable NICs might produce unexpected results. It is recommended that you perform all configurations for embedded NICs through the actual System Setup screen that is available by pressing <F2> while a system is booting.
Currents

Clicking the Currents object allows you to manage current levels in your system. Server Administrator monitors currents across critical components in various chassis locations in the monitored system. The Current object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.

Properties

Subtab: Current Probes

Under the Properties tab, you can:

  • View the current readings and status for your system's current probes.

  • Configure current probe warning threshold values.

  • Set alert actions in the event that a current probe returns a warning or failure value.

NOTE: When assigning probe threshold values, Server Administrator sometimes rounds the minimum or maximum values you enter to the closest assignable value.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a current sensor returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for current sensors. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

Fans

Clicking the Fans object allows you to manage your system fans. Server Administrator monitors the status of each system fan by measuring fan rpms. Fan probes report rpms to the Server Administrator Instrumentation Service. When you select Fans from the device tree, details appear in the data area in the right-hand pane of the Server Administrator home page. The Fans object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.

Properties

Subtabs: Fan Probes | Fan Control

Under the Properties tab, you can:

  • View the current readings for your system's fan probes and configure minimum and maximum values for fan probe warning threshold.

NOTE: Some fan probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.
  • Select fan control options.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a fan returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for fans. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

Firmware

Clicking the Firmware object allows you to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality. The Firmware object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view your system's firmware information.

Intrusion

Clicking the Intrusion object allows you to manage your system's chassis intrusion status. Server Administrator monitors chassis intrusion status as a security measure to prevent unauthorized access to your system's critical components. Chassis intrusion indicates that someone is opening or has opened the cover to the system's chassis. The Intrusion object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.

Properties

Subtab: Intrusion

Under the Properties tab, you can view the chassis intrusion status.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that the intrusion sensor returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for the intrusion sensor. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

Memory

Clicking the Memory object allows you to manage your system's memory devices. Server Administrator monitors the memory device status for each memory module present in the monitored system. Memory device prefailure sensors monitor memory modules by counting the number of ECC memory corrections. Server Administrator also monitors memory redundancy information if your system supports this feature. The Memory object action window can have the following tabs, depending on the user's group privileges: Properties, Alert Management, and Diagnostics.

Properties

Subtab: Memory

Under the Properties tab, you can view memory attributes, memory device details, and memory device status.

NOTE: If a system with spare bank memory enabled enters a redundancy lost state, it may not be apparent which memory module is the cause. If you cannot determine which DIMM to replace, see the switch to spare memory bank detected log entry in the ESM system log to find which memory module failed.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a memory module returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for memory modules. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

Diagnostics

Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system.

  • Review the selected tests.

  • View the status of the tests being executed.

  • View the results for the diagnostics test that have been run.

  • View any current hardware configuration changes (hardware configuration differences).

  • Configure settings for diagnostics tests and log files.

  • View a list of scheduled tests and make changes to them.

NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.
Network

Clicking the Network object allows you to manage your system's NICs. Server Administrator monitors the status of each NIC present in your system to ensure continuous remote connection. The Network object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Subtab: Information

Under the Properties tab, you can view information about the NICs installed in your system.

Diagnostics

Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system.

  • Review the selected tests.

  • View the status of the tests being executed.

  • View the results for the diagnostics test that have been run.

  • View any current hardware configuration changes (hardware configuration differences).

  • Configure settings for diagnostics tests and log files.

  • View a list of scheduled tests and make changes to them.

NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.
Ports

Clicking the Ports object allows you to manage your system's external ports. Server Administrator monitors the status of each external port present in your system. The Ports object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Subtab: Information

Under the Properties tab, you can view information about your system's external ports.

Diagnostics

Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system.

  • Review the selected tests.

  • View the status of the tests being executed.

  • View the results for the diagnostics test that have been run.

  • View any current hardware configuration changes (hardware configuration differences).

  • Configure settings for diagnostics tests and log files.

  • View a list of scheduled tests and make changes to them.

NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.
Power Supplies

Clicking the Power Supplies object allows you to manage your power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.

Properties

Subtab: Elements

Under the Properties tab, you can:

  • View information about your power supply redundancy attributes.

  • Check the status of individual power supply elements.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a power supply returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for power supplies. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

Processors

Clicking the Processors object allows you to manage your system's microprocessor(s). A processor is the primary computational chip inside a system that controls the interpretation and execution of arithmetic and logic functions. The Processors object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.

Properties

Subtab: Information

Under the Properties tab, you can view information about your system's microprocessor(s) and access detailed cache information.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a processor returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for processors. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

Remote Access Controller

Clicking the Remote Access Controller object allows you to access your system's remote system management capabilities. The Server Administrator Remote Access Service provides remote access to inoperable systems, alert notification when a system is down, and the ability to restart a system. The Remote Access Controller object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, Users, Remote Connect, Security, Update, and Diagnostics.

Properties

Subtab: Information

Under the Properties tab, you can view information about each remote access controller (RAC) attribute.

Configuration

Subtabs: Network | SNMP | Demand Dial-Out | Dial-In Users | Remote Features | Modem

Under the Configuration tab, you can:

  • Configure network properties.

  • Configure SNMP traps.

  • Configure demand dial-out entries.

  • Configure dial-in users.

  • Configure remote properties such as remote boot parameters.

  • Configure modem properties.

Users

Subtab: Information

Under the Users tab, you can add, configure, and view information about Remote Access Service users.

Remote Connect

Under the Remote Connect tab, you can access the RAC.

Security

Subtabs: CSR Management | Authentication Options

Under the Security tab, you can:

  • Perform CSR certificate management by generating a new CSR certificate, uploading an existing CSR certificate, viewing an existing server certificate, or viewing an existing CA certificate.

  • Set login authentication options to only allow remote access controller login by users created thought the Remote Access Service (RAC users), or to allow remote access controller login by users created through the Remote Access Service and through the local operating system.

Update

Subtab: Firmware Update

Update is no longer supported. Use the Dell Server Update Utility or the Dell Update Packages to carry out your system software updates. The Dell Server Update Utility and Dell Update Packages can be downloaded from support.dell.com.

Diagnostics

Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system.

  • Review the selected tests.

  • View the status of the tests being executed.

  • View the results for the diagnostics test that have been run.

  • View any current hardware configuration changes (hardware configuration differences).

  • Configure settings for diagnostics tests and log files.

  • View a list of scheduled tests and make changes to them.

NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.
Slots

Clicking the Slots object allows you to manage the connectors or sockets on your system board that accept printed circuit boards, such as expansion cards. The Slots object action window has the Properties tab.

Properties

Subtab: Information

Under the Properties tab, you can view information about each slot and installed adapter.

Temperatures

Clicking the Temperatures object allows you to manage your system temperature in order to prevent thermal damage to your internal components. Server Administrator monitors the temperature in a variety of locations in your system's chassis to ensure that temperatures inside the chassis do not become too high. The Temperatures object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.

Properties

Subtab: Temperature Probes

Under the Properties tab, you can view the current readings and status for your system's temperature probes and configure minimum and maximum values for temperature probe warning threshold.

NOTE: Some temperature probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems. When assigning probe threshold values, Server Administrator sometimes rounds the minimum or maximum values you enter to the closest assignable value.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a temperature probe returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for temperature probes. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

NOTE: Users can set minimum and maximum temperature probe threshold values for an external chassis to whole numbers only. If users attempt to set either the minimum or maximum temperature probe threshold value to a number that contains a decimal, only the whole number before the decimal place is saved as the threshold setting.
Voltages

Clicking the Voltages object allows you to manage voltage levels in your system. Server Administrator monitors voltages across critical components in various chassis locations in the monitored system. The Voltages object action window can have the following tabs, depending on the user's group privileges: Properties and Alert Management.

Properties

Subtab: Voltage Probes

Under the Properties tab, you can view the current readings and status for your system's voltage probes and configure minimum and maximum values for voltage probe warning threshold.

NOTE: Some voltage probe fields differ according to the type of firmware your system has: BMC or ESM. Some threshold values are not editable on BMC-based systems.

Alert Management

Subtabs: Alert Actions | SNMP Traps

Under the Alert Management tab, you can:

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a system voltage sensor returns a warning or failure value.

  • View current SNMP trap alert thresholds and set the alert threshold levels for voltage sensors. The selected traps will be triggered if the system generates a corresponding event at the selected severity level.

Software

Clicking the Software object allows you to view detailed version information about the managed system's essential software components, such as the operating system and the systems management software. The Software object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Summary

Under the Properties tab, you can view a summary of the monitored system's operating system and system management software.

Operating System

Clicking the Operating System object allows you to view basic information about your operating system. The Operating System object action window has the following tabs, depending on the user's group privileges: Properties.

Properties

Subtab: Information

Under the Properties tab, you can view basic information about your operating system.

NOTE: On managed systems running a Novell NetWare operating system, the Instrumentation Service loads multiple Novell NetWare Loadable Modules (NLMs) at system startup. Some NLMs are automatically uninstalled because they are not required on a particular system. The process for uninstalling the NLMs occurs approximately 2 minutes after you boot the system. During this uninstallation process, a module unloading message appears on the Novell NetWare system console.

Storage

Server Administrator provides two staggered versions of the Storage Management Service:

  • Basic Storage Management Service

The Basic Storage Management Service is similar to the Storage Management Service provided in earlier releases of Server Administrator. The Basic Storage Management Service is available only on Microsoft Windows and Novell NetWare operating systems.

  • Enhanced Storage Management Service

The Enhanced Storage Management Service provides additional features for configuring storage. In most cases, the enhanced Storage Management Service is installed using Express Setup. The Enhanced Storage Management Service is available only on Microsoft Windows and Red Hat Enterprise Linux operating systems.

Depending on which version of the Storage Management Service is installed, clicking the Storage object allows you to view the status and settings for various attached array storage devices, volumes, system disks, and so on.

Basic Storage Management Service

In the case of Basic Storage Management Service, depending on the storage attached to the system, the expanded Storage object may display the following lower-level objects:

  • Array Subsystems

  • OS Disks

  • Volumes

In Basic Storage Management Service, the Storage object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Subtab: Health

Under the Properties tab, you can view the health or status of attached storage components and sensors such as array subsystems, operating system disks, and volumes.

NOTE: Diagnostic Service is not listed on the Health page for the Storage object at startup. The Diagnostic Service waits for the Server Administrator service to start completely before enumerating (scanning the system for available devices to diagnose). If you press <F5> to refresh, Diagnostic Service shows up when enumeration is complete. This process can take several minutes on some systems.

Diagnostics

Subtabs: Select | Review | Status | Results | Hardware Changes | Settings | Scheduled Tasks

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system.

  • Review the selected tests.

  • View the status of the tests being executed.

  • View the results for the diagnostics test that have been run.

  • View any current hardware configuration changes (hardware configuration differences).

  • Configure settings for diagnostics tests and log files.

  • View a list of scheduled tests and make changes to them.

NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service
Array Subsystems

Clicking the Array Subsystems object allows you to view information about your array subsystems. Array subsystems include physical and logical objects. The Array Subsystems object action window can have the following tab, depending on the user's group privileges: Properties

Properties

Subtab: Array Subsystems

Under the Properties tab, you can view the current status of and detailed information about your array subsystems, including installed RAID controllers, direct attached storage enclosures, and physical and virtual disks.

OS Disks

Clicking the OS Disks object allows you to view information about your operating system disks. The OS Disks object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: OS Disks

Under the Properties tab, you can view the current status of and detailed information about your operating system disks.

Volumes

Clicking the Volumes object allows you to view information about volumes on your system. A volume may be formatted and may have a file system and/or drive letter. The Volumes object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Subtab: Volumes

Under the Properties tab, you can view the current status of and detailed information about your volumes.

Enhanced Storage Management Service

In the case of Enhanced Storage Management Service, clicking the Storage object allows you to view the status and settings for the supported controllers attached to the system. The controller object expands to display the storage attached to the controller.

Depending on the controller and storage attached to the system, the expanded Storage object may display the following lower-level objects:

  • Controller

  • Battery

  • Channel

  • Enclosure or Backplane

  • Array Disks

  • EMMs

  • Fans

  • Power Supplies

  • Temperatures

  • Virtual Disks

The Storage object action window can have the following tabs, depending on the user's group privileges: Properties.

Properties

Subtab: Health

In the Health window of the Properties tab, you can view the current health or status of the attached storage components. This window displays the status of all lower-level objects.

A quick way to review the status of all storage components is to select the Storage object and view the Health window under the Properties tab. You can click the required storage components in the Health window to view detailed information on the health or status of the component.

Subtab: Information/Configuration

In the Information/Configuration window of the Properties tab, you can view the properties for the controllers attached to the system. You can also execute global tasks that apply to all controllers.

Controller

Clicking the Controller object allows you to view information about your controllers and the various components attached to the controller. The components attached to the controller can include battery, virtual disks, and so on. The Controller object action window can have the following tabs, depending on the user's group privileges: Health and Information/Configuration.

Health

Under the Health tab, you can view the current status of the battery, virtual disks, and other storage components attached to the controller. The status is visually indicated with the icons described in "Storage Component Severity."

Information/Configuration

Under the Information/Configuration tab, you can view the property information of the controller and the components attached to the controller. You can also execute controller tasks in this tab.

Channel

Clicking the Channel object allows you to view information about the channel and the enclosure or backplane attached to the channel. The Channel object action window can have the following tabs, depending on the user's group privileges: Health and Configuration/Information.

Health

Under the Health tab, you can view the current status of the channel and the enclosure or backplane attached to the channel. The status is visually indicated with the icons described in "Storage Component Severity."

Configuration/Information

Under the Configuration/Information tab, you can view the property information of the channel and the enclosure or backplane attached to the channel. You can also execute channel tasks in this tab.

Enclosure or Backplane

Clicking the Enclosure or Backplane object allows you to view information about the array disks, temperature probes, and other components attached to the enclosure or backplane. The Enclosure or Backplane object action window can have the following tabs, depending on the user's group privileges: Health and Configuration/Information.

Health

Under the Health tab, you can view the current status of array disks and other components attached to the enclosure or backplane. For example, the status of an enclosure's fans, power supplies, temperature probes, and so on is displayed in this tab. The status of array disks attached to the backplane is also displayed here. The status is visually indicated with the icons described in "Storage Component Severity."

Configuration/Information

Under the Configuration/Information tab, you can view the property information of the array disks, temperature probes, EMMs (Enclosure Management Modules) and other components attached to the enclosure or backplane. For enclosures, you can also execute enclosure tasks in this tab.

Array Disks

Clicking the Array Disks object allows you to view information about the array disks attached to the enclosure or backplane. The Array Disks object action window can have the following tabs, depending on the user's group privileges: Configuration/Information.

Configuration/Information

Under the Configuration/Information tab, you can view the current status and property information of the array disks attached to the enclosure or backplane. The status is visually indicated with the icons described in "Storage Component Severity."

Property information includes name, state, capacity, used and available disk space, and other information. You can also execute array disk tasks in this tab.

EMMs

Clicking the EMMs object allows you to view information about the Enclosure Management Modules (EMMs). The EMMs object action window can have the following tabs, depending on the user's group privileges: Configuration/Information.

Configuration/Information

Under the Configuration/Information tab, you can view the current status and property information of the EMMs. The status is visually indicated with the icons described in "Storage Component Severity."

Property information includes name, state, part number, firmware version, and SCSI rate.

Fans

Clicking the Fans object allows you to view information about the enclosure fans. The Fans object action window can have the following tabs, depending on the user's group privileges: Configuration/Information.

Configuration/Information

Under the Configuration/Information tab, you can view the current status and property information of the fans. The status is visually indicated with the icons described in "Storage Component Severity."

Property information includes fan name, state, part number, and speed.

Power Supplies

Clicking the Power Supplies object allows you to view information about the enclosure power supplies. The Power Supplies object action window can have the following tabs, depending on the user's group privileges: Configuration/Information.

Configuration/Information

Under the Configuration/Information tab, you can view the current status and property information of the enclosure power supplies. The status is visually indicated with the icons described in "Storage Component Severity."

Property information includes name, state, and part number.

Temperatures

Clicking the Temperatures object allows you to view information about the enclosure temperature probes. The Temperatures object action window can have the following tabs, depending on the user's group privileges: Configuration/Information.

Configuration/Information

Under the Configuration/Information tab, you can view the current status and property information of the enclosure temperature probes. The status is visually indicated with the icons described in "Storage Component Severity."

Property information includes name, state, and reading (current temperature). The minimum and maximum values set for the temperature probes' Warning and Failure thresholds are also displayed under this tab.

Virtual Disks

Clicking the Virtual Disks object allows you to view information about the virtual disks configured on the controller. The Virtual Disks object action window can have the following tabs, depending on the user's group privileges: Configuration/Information.

Configuration/Information

Under the Configuration/Information tab, you can view the property information of the virtual disks configured on the controller. Property information includes name, state, and layout (RAID level). The read, write, and cache policy and stripe size are also displayed. You can also execute virtual disk tasks in this tab.

Storage Component Severity

The status of a component is graded for degrees of severity. Each level of severity requires you to take different actions in response. For example, you must take immediate reparative action in response to a Warning or Critical/Failure status to avoid any data loss.

It may be useful to review the Alert Log for events indicating why a component has a Warning or Critical status. For additional troubleshooting information, see the Storage Management online help.

NOTE: The status displayed reflects the status at the time the browser first displayed the page. If you believe the status has changed and wish to update the displayed information, click the Refresh button in the upper-right corner of the action window. Some storage configuration changes can only be detected if you perform a controller rescan; click the Information/Configuration tab in the required controller and click Rescan.

Table 6-1 explains the various severity levels and the corresponding component status.

Table 6-1. Severity Levels and Component Status

Severity Level

Component Status

Normal/OK. The component is working as expected.

Warning/Non-critical. A probe or other monitoring device has detected a reading for the component that is above or below the acceptable level. The component may still be functioning, but it could fail. The component may also be functioning in an impaired state. Data loss is possible.

Critical/Failure/Error. The component has either failed or failure is imminent. The component requires immediate attention and may need to be replaced. Data loss may have occurred.


Managing Preferences: Home Page Configuration Options

The left pane of the Preferences home page (where the system tree is displayed on the Server Administrator home page) displays all available configuration options in the system tree window. The options displayed are based on the systems management software installed on the managed system.

See Figure 6-3 for available Preferences home page configuration options.

Figure 6-3. Preferences Home Page Configuration Options

General Settings

Clicking the General Settings object allows you to set user and secure port server (Web server) preferences for selected Server Administrator functions. The General Settings object action window has the following tabs, depending on the user's group privileges: User and Web Server.

User

Subtab: Properties

Under the User tab, you can set user preferences, such as the home page appearance and the default e-mail address for the Email button.

Web Server

Subtabs: Properties | X.509 Certificate

Under the Web Server tab, you can:

  • Set secure port server preferences. See "Secure Port Server and Security Setup" for instructions on configuring your server preferences.

  • Perform X.509 certificate management by generating a new X.509 certificate, reusing an existing X.509 certificate, or importing a root certificate or certificate chain from a Certification Authority (CA). For more information about certificate management, see "X.509 Certificate Management."

Server Administrator

Clicking the Server Administrator object allows you to enable or disable access to users with User or Power User privileges and to configure the SNMP root password. The Server Administrator object action window can have the following tabs, depending on the user's group privileges: Preferences and Diagnostics.

Preferences

Subtabs: Access Configuration | SNMP Configuration

Under the Preferences tab, you can:

  • Enable or disable access to users with User or Power User privileges.

  • Configure the SNMP root password.

Diagnostics

Subtab: Settings

Under the Diagnostics tab, you can set preferential options for running diagnostics tests. You can set options for both Applications Settings and Test Execution Settings.


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