You can install Server Administrator using several methods. The Dell Installation and Server ManagementCD provides a setup program to install, upgrade, and uninstall Server Administrator and other managed system software components on your managed system. The Dell Systems Management Consoles CD provides a setup program to install, upgrade, and uninstall management station software components on your management station. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network. The Dell OpenManage™ products are installed using the install process native to the operating system. If you have a Dell installed Microsoft® Windows® or Red Hat® Enterprise Linux operating system, Server Administrator is already installed on your system. Follow the configuration wizard to set up Server Administrator. For details, see the Dell OpenManage Installation and Security User's Guide.
Upgrade Using the Service Pack Capability
If you are running a Microsoft Windows operating system and Dell OpenManage™ Server Administrator version 2.0, you can download and install the service pack from support.dell.com. You do not need to uninstall Server Administrator before installing the service pack. If you have a version of Server Administrator earlier than 2.0, upgrade to version 2.0 and then download and install the service pack.
If you are running Server Administrator on a system with a supported Red Hat Enterprise Linux or Novell® NetWare® operating system, uninstall the previous version of Server Administrator and perform a fresh installation of the most recent version of Server Administrator.
NOTE: Upgrade of Dell OpenManage 3.x to Dell OpenManage 4.2 is no longer supported. You can upgrade only from Dell OpenManage version 4.3.
See the Dell OpenManage Installation and Security User's Guide for information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator on each supported operating system.
Dell Installation and Server Management CD
The Dell Installation and Server ManagementCD provides a setup program to install, upgrade, and uninstall Server Administrator and other managed system software components on your managed system. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network.
Using the setup program on the Dell Installation and Server Management CD, you can install and upgrade Server Administrator on systems running all supported operating systems. On systems running supported Microsoft Windows and Red Hat Enterprise Linux operating systems, you can uninstall Server Administrator with the Dell Installation and Server Management CD or through the operating system. On systems running supported Novell NetWare operating systems, you can uninstall Server Administrator using the NWConfig utility or using silent installation. See the Dell OpenManage Installation and Security User's Guide for more details.
NOTE: Server Administrator installation is not supported on Dell™ PowerEdge™ 300, 2300, 4300, 4350, 6300, or 6350 systems, or on systems containing a version of systems management software prior to version 3.0.
Unattended and Silent Installation
You can use the Dell Installation and Server Management CD to perform an unattended installation and uninstallation of Server Administrator on systems running supported Microsoft Windows, Red Hat Enterprise Linux, and Novell Netware operating systems. Additionally, you can install and uninstall Server Administrator from the command line on systems running supported Microsoft Windows, Red Hat Enterprise Linux, and Novell Netware operating systems.
Upgrading Server Administrator
To upgrade from Dell OpenManage 4.3, use setup.exe or type:
You can upgrade your systems management software using the Windows Installer Patch (MSP) file. The MSP file is available on the Dell PowerEdge Updates CD. To apply the MSP file either double-click on the msp file or enter:
Msiexec.exe /p filename.msp
NOTE: You can use msiexec parameters like /q for silent upgrades.
See the Dell OpenManage Installation and Security User's Guide for information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator in each supported operating system.
Read the installation requirements to ensure that your system meets or exceeds the minimum requirements.
Read the Dell OpenManage Installation and Security User's Guide for step-by-step instructions on installing, upgrading, and uninstalling Server Administrator for each supported operating system.
Read the Server Administrator Compatibility Guide. This document contains compatibility information about Server Administrator installation and operation on various hardware platforms (or systems) running supported Microsoft Windows, Novell NetWare, and Red Hat Enterprise Linux operating systems.
Read the Dell OpenManage Install readme file on the Dell Installation and Server Management CD. The file contains the latest information about new features, in addition to information about known issues.
Read the Server Administrator readme file on the Dell Installation and Server Management CD. The file contains the latest information about software, firmware, and driver versions, in addition to information about known issues.
Read the installation instructions for your operating system.
Installation Requirements
The following sections describe the Server Administrator general requirements. Operating system–specific installation prerequisites are listed as part of the installation procedures.
Supported Operating Systems
Server Administrator supports each of the following operating systems:
Microsoft Windows 2000 Server family (32–bit extension) (includes Windows 2000 Server SP3 and greater, Windows 2000 Advanced Server SP3 and greater, Windows 2000 Small Business Server [SBS], and Windows 2000 SBS SP1)
Microsoft Windows Server 2003 family (32–bit and 64–bit extensions) (includes SP1 with Web, Standard, and Enterprise editions) and Microsoft Windows Small Business Server [SBS] 2003
Red Hat Enterprise Linux AS, ES, and WS, (Version 3 and 4) (32–and 64–bit extensions)
NOTE: Support for updated kernels released by Red Hat and for later versions of Red Hat Enterprise Linux may require the use of Dynamic Kernel Support (see the Installation and Security User's Guide for an explanation of this feature).
Novell NetWare, version 6.5 SP2 or later
VMWare 2.5.1 ESX service console
NOTE: See the Server Administrator readme file on the Dell Installation and Server Management CD or the Compatibility Guide on the Product Documentation CD for the latest detailed list of the Server Administrator Services that are supported on each supported operating system.
System Requirements
Server Administrator must be installed on each system to be managed. You can then manage each system running Server Administrator locally or remotely through a supported Web browser.
The Prerequisite Checker (setup.exe) on the Dell Installation and Server Management CD will automatically analyze your system to determine if the system requirements have been met. For more information, see "Prerequisite Checker for Windows."
A mouse, keyboard, and monitor to manage a system locally. The monitor requires a minimum screen resolution of 800 x 600. The recommended screen resolution setting is 1024 x 768.
The Server Administrator Remote Access Service requires that a Dell Remote Access Controller (DRAC) is installed on the system to be managed. See "Remote Access Service" and the Dell Remote Access Controller Installation and Setup Guide or the Dell Embedded Remote Access/MC Controller User's Guide for complete software and hardware requirements.
NOTE: The DRAC software is installed as part of the Express Setup and Custom Setup installation options when installing managed system software from the Dell Installation and Server Management CD, provided that the managed system meets all of the DRAC installation prerequisites. See "Remote Access Service" and the Dell Remote Access Controller Installation and Setup Guide or the Dell Embedded Remote Access/MC Controller User's Guide for complete software and hardware requirements.
The enhanced Storage Management Service is installed by default using Express Setup on systems that do not have an existing installation of Dell OpenManage Array Manager. If you wish to install Array Manager instead of the enhanced Storage Management Service, use Custom Setup. On the other hand, if the system has an existing installation of Array Manager, then Array Manager is installed by default using Express Setup. In this case, if you wish to install the enhanced Storage Management Service, use Custom Setup.
NOTE: See the Dell OpenManage Array Manager User's Guide for complete software and hardware requirements.
Remote Management System Requirements
One of the supported Web browsers to manage a system remotely from the Server Administrator home page.
A TCP/IP connection on the managed system and the remote system to facilitate remote system management.
A minimum screen resolution of 800 x 600. The recommended screen resolution setting is 1024 x 768.
Supported Web Browsers
A supported Web browser is required to manage a system locally from the Server Administrator home page. Supported browsers are:
Microsoft Internet Explorer 6.0
Mozilla 1.7.1 and 1.7.3
Firefox 1.0 and 1.0.1
NOTE: When you install Mozilla 1.7.3 (32–bit) on Red Hat Enterprise Linux (version 3) x86_64, the installation fails if libgtk-1.2.so.0 is not installed. You must install gtk+-1.2.10-31.i386.rpm (32–bit) that provides libgtk-1.2.so.0.
gtk+-1.2.10-31.i386.rpm is available on the Red Hat Enterprise Linux (version 3) Update 4 x86_64 CD. gtk+-1.2.10-31.i386.rpm is dependent on other .i386.rpm packages. The other .i386.rpm (s) are also available on the Red Hat Enterprise Linux (version 3) Update 4 x86_64 CD.
Supported Systems Management Protocol Standards
A supported systems management protocol standard must be installed on the managed system before installing Server Administrator. On supported Microsoft Windows operating systems, Server Administrator supports these two systems management standards: Common Information Model/Windows Management Instrumentation (CIM/WMI) and Simple Network Management Protocol (SNMP). On supported Red Hat Enterprise Linux and Novell NetWare operating systems, Server Administrator supports the SNMP systems management standard.
NOTE: For information about installing a supported system management protocol standard on your managed system, see your operating system documentation.
Table 4-1 shows the availability of the systems management standards for each supported operating system.
Table 4-1. Availability of Systems Management Protocol by Operating Systems
Operating System
SNMP
CIM/WMI
Supported Microsoft Windows operating systems.
Available from the operating system installation media.
Always installed.
Supported Red Hat Enterprise Linux operating systems.
You must install the SNMP package provided with the operating system.
Unavailable.
Supported Novell NetWare operating systems.
Always installed.
Unavailable.
Prerequisite Checker for Windows
The setup.exe prerequisite checker program, located in the Windows directory on the Dell Installation and Server Management CD, provides the capability of examining the pre-requisite status for software components without launching the actual installation. This program displays a status window that provides information about the system hardware that some software components may require for operation.
The Prerequisite Check can be executed silently using runprereqcheck.exe /s.
Installation Procedures
See the Dell OpenManage Installation and Security User's Guide for information on installation procedures and step-by-step instructions for installing, upgrading, and uninstalling Server Administrator on each supported operating system.
Installing Server Administrator with Citrix
If you want to install Server Administrator with Citrix, you must perform the installation in the following order:
Install the operating system using the Dell Installation and Server Management CD.
NOTE: Do not install Server Administrator or other system management software, until you have installed the Citrix software.
Install the Citrix software. See your Citrix documentation for complete information about
installing and configuring the Citrix software.
Install Server Administrator using the Dell Installation and Server Management CD.
All applications (including Server Administrator) work fine if installed after installing Citrix. Citrix remaps all your hard drive letters when installed.
For example, if you install Server Administrator on drive C: and then install Citrix, it will change your drive letter C: to M:. This results in Server Administrator not working properly if you install Citrix after installing Server Administrator. You can repair Server Administrator by typing msiexec.exe /fa SysMgmt.msi
Considerations Before Installing Storage Management Service
The enhanced Storage Management Service and Array Manager are two separate storage management product offerings. These products cannot be installed together; you can use one or the other to manage your storage controllers. After installation, Array Manager is launched separately from the Server Administrator. The enhanced Storage Management Service provides the same features as Array Manager and is integrated with Server Administrator. The enhanced Storage Management Service is a replacement for Array Manager.
The enhanced Storage Management Service is installed by default using Express Setup on systems that do not have an existing installation of Array Manager. If Array Manager is already installed, then Express Setup installs the latest version of Array Manager and the enhanced Storage Management Service is not installed. You can use Custom Setup to install either Array Manager or the enhanced Storage Management Service regardless of whether the system has an existing Array Manager installation or not. If you install the enhanced Storage Management Service, any previous installation of Array Manager will be uninstalled.
Choosing between the Enhanced Storage Management Service and Array Manager
Although the enhanced Storage Management Service is a replacement for Array Manager, there may be situations in which Array Manager is the preferred choice.
The following table summarizes significant differences in supported features between Array Manager and the enhanced Storage Management Service.
Table 4-2. Features Supported by Array Manager and the Enhanced Storage Management Service
Feature
Array Manager
Enhanced Storage Management Service
Linux support
No
Yes
NetWare support
Yes
No
Windows Server 2003 32-bit support
Yes
Yes
Windows Server 2003 64-bit support
No
Yes
Fiber Channel hardware management
Yes (Dell PowerVault™ 660F storage system)
No
Windows 2000 disk and volume management
Yes (See the Array Manager documentation for details.)
No
PERC Console and FAST Compatibility Issues When Installing the Enhanced Storage
Management Service
Installing the enhanced Storage Management Service on a system that has FAST or the PERC Console installed is an unsupported configuration. In particular, you may find that the enhanced Storage Management Service or the FAST features are disabled at run time when using the enhanced Storage Management Service on a system that also has FAST installed. Therefore, it is recommended that you uninstall FAST and the PERC Console before installing the enhanced Storage Management Service.
The enhanced Storage Management Service replaces all storage management features provided by FAST and the PERC Console. In addition, the enhanced Storage Management Service has features not provided by FAST and the PERC Console.
Compatibility With Linux Utilities When Installing the Enhanced Storage Management Service
It is recommended to not install the enhanced Storage Management Service on a Linux system that has RAID storage management utilities provided by Dell or other vendors. You should uninstall these utilities before installing the enhanced Storage Management Service. The enhanced Storage Management Service replaces the storage management features provided by these utilities. Examples of the Linux utilities provided by Dell or other vendors include:
LinFlash
DellMgr
DellMON
LINLib
MegaMgr
MegaMON
Prerequisite Drivers and Firmware on Linux and the Enhanced Storage Management Service
On Linux, the enhanced Storage Management Service installation is unable to detect whether the drivers and firmware on the system are at the required level for installing and using Storage Management. When installing on Linux, you will be able to complete the installation regardless of whether the driver and firmware versions meet the required level. If the driver and firmware versions do not meet the required level, however, you may not have access to all functions provided by the enhanced Storage Management Service. At the enhanced Storage Management Service runtime, check your application log files for notifications on outdated firmware versions. See the enhanced Storage Management Service readme (readme_sm.txt) for a complete listing of supported controller firmware and driver versions.
Install and Upgrade Scenarios for the Enhanced Storage Management Service and Array Manager
On Windows operating systems, the enhanced Storage Management Service is installed by default (using Express Setup) provided that the installation process does not detect the presence of Array Manager on the system. If Array Manager is detected, then the installation upgrades Array Manager to the latest version and the enhanced Storage Management Service is not installed. When using Custom Setup, either the enhanced Storage Management Service or Array Manager can be installed. The enhanced Storage Management Service cannot be installed on a system that has Array Manager (managed system component). However, the Array Manager management station component (console) can reside on the same system as the enhanced Storage Management Service.
If you wish to upgrade an Array Manager installation to the enhanced Storage Management Service, use Custom Setup and select Storage Management. The installation process will then uninstall Array Manager and install the enhanced Storage Management Service. It is important to upgrade using Custom Setup in order to preserve the names of the virtual disks created with Array Manager. If you uninstall Array Manager through any means other than upgrading to the enhanced Storage Management Service using Custom Setup, then the enhanced Storage Management Service will rename the virtual disks created with Array Manager.
NOTE: See the Dell OpenManage Installation and Security User's Guide for more information on the Express Setup and Custom Setup options.
On a system with the enhanced Storage Management Service, you cannot replace the enhanced Storage Management Service with Array Manager without first uninstalling the enhanced Storage Management Service manually.
Array Manager is the only installation choice on Novell NetWare. The enhanced Storage Management Service does not support NetWare in this release. On Red Hat Enterprise Linux, the enhanced Storage Management Service is the only installation choice. Array Manager does not support Linux.
