Dell OpenManage™ Server Administrator has a modular architecture that allows you to select and install the functions that are most needed in your particular IT environment. The available services vary from one operating system to another. The following sections describe the contribution of each service to your systems management capabilities.
NOTE: Starting with Dell OpenManage version 4.3, the Systems Management CD has been replaced by
the Dell™ PowerEdge™ Installation and Server Management CD. References in this guide to the
Systems Management CD are for Dell OpenManage versions 3.0 through 4.2.
Descriptions of Server Administrator Services
Each service provides a functionally related set of systems management tasks that you can use to manage your system.
Instrumentation Service
The Instrumentation Service provides rapid access to detailed fault and performance information gathered by industry-standard systems management agents. The instrumentation service allows remote administration of monitored systems, including shutdown, start-up, and security.
Remote Access Service
The Remote Access Service provides a complete remote system management solution for systems equipped with a remote access controller (RAC) solution. The Remote Access Service provides remote access to an inoperable system, allowing the system administrator to get the system up and running as quickly as possible. The Remote Access Service also provides alert notification when a system is down and allows the system administrator to restart a system remotely. Additionally, the Remote Access Service logs the probable cause of system crashes and saves the most recent crash screen.
Storage Management Service
Express Setup installs the enhanced Storage Management Service by default on Microsoft® Windows® systems that do not have an existing Array Manager installation. If Array Manager (also known as the basic Storage Management Service) is already installed on a Windows system, then Express Setup upgrades Array Manager to the latest version and the enhanced Storage Management Service is not installed. On Windows systems, either the enhanced Storage Management Service or Array Manager can be installed using Custom Setup.
Express Setup installs the enhanced Storage Management Service by default on Red Hat® Enterprise Linux systems. Array Manager is not supported on Red Hat Enterprise Linux systems.
On a Novell® NetWare® system, Express Setup installs Array Manager by default. The enhanced Storage Management Service is not supported on Novell NetWare.
NOTE: The basic Storage Management Service is not available on systems running Red Hat Enterprise
Linux operating systems.
NOTE: The Red Hat Enterprise Linux operating system provides drivers for some of the RAID controllers
listed in this section. However, when the Array Manager (also called basic Storage Management
Service) is installed on a Red Hat Enterprise Linux operating system, the Linux drivers do not report data
to the Storage Management Service.
NOTE: The enhanced Storage Management Service is not available on systems running Novell NetWare
operating systems.
See the Dell OpenManage Server Administrator User's Guide for more information on basic and enhanced Storage Management Service.
Diagnostic Service
The Diagnostic Service provides a suite of diagnostic programs that run locally on your system or remotely on a system connected to the network. The Diagnostic Service is engineered to diagnose problems on individual systems and to run concurrently with all other applications running on the system under test.
Logs
Server Administrator displays logs of commands issued to or by the system, monitored hardware events, POST events, and system alerts. You can view logs on the home page, print or save them as reports, and send them by e-mail to a designated service contact.
Available Services on Supported Operating Systems
Table 2-1 summarizes the services that are available for each supported operating system.
Table 2-1. Server Administrator Services Available With Supported Operating Systems
Operating System
Services Available
Microsoft Windows Server™ 2003 family (includes Web, Standard, Enterprise, and x64 Editions) (SP1) and Microsoft Windows Small Business Server 2003 (SP1)
Instrumentation
Storage Management
NOTE: Basic Storage Management Service (also
called Array Manager) is not supported on the x64
Edition.
Diagnostic
Remote Access
Windows 2000 Server family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Microsoft Windows Small Business Server 2000)
Instrumentation
Storage Management
Diagnostic
Remote Access
Red Hat Enterprise Linux AS, ES, and WS (version 3) for Intel® Extended Memory 64 Technology (Intel EM64T) and Intel x86
Instrumentation
Diagnostic
Remote Access
Enhanced Storage Management Service (Dell PowerEdge Installation and Server Management CD for Dell OpenManage version 4.3 and later, or Systems Management CD for Dell OpenManage version 4.1 or later)
Red Hat Enterprise Linux (version 4) for Intel EM64T and Intel x86
Instrumentation
Diagnostic
Remote Access
Enhanced Storage Management Service (Dell PowerEdge Installation and Server Management CD for Dell OpenManage version 4.3 and later, or Systems Management CD for Dell OpenManage version 4.1 or later)
Novell NetWare 6.5 (Support Pack 1 or later, plus hot fixes)
Instrumentation
Remote Access
Basic Storage Management (Systems Management CD version 3.6 or later)
