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Array and Hard Disks

Dell OpenManage™ Storage Management User's Guide

  Add a New Disk to Your System

  How to Avoid Removing the Wrong Disk

  Replacing an Array Disk Receiving SMART Alerts

  Other Disk Procedures

  Array and Hard Disk Properties and Tasks

An array disk is attached to a RAID controller and can be used in a virtual disk. A hard disk is attached to a non-RAID controller and cannot be used in a virtual disk. The term "physical disk" is sometimes used when referring to a hard disk or when discussing procedures for physically adding or removing a disk from the system.

Add a New Disk to Your System

  1. Install or attach the new physical disk (or disks). Refer to the documentation that came with the disk for more information.

  2. Select the controller to which the disk is attached and click the Information/Configuration tab.

  3. Execute the Rescan task.

The new disk should be displayed in the tree view after the rescan. If the new disk is not displayed, restart the computer.

Related Information

How to Avoid Removing the Wrong Disk

You can avoid removing the wrong disk by blinking the LED display on the disk that you intend to remove. See the following sections for information on blinking the LED display:

If you have already removed the wrong disk, see Recovering from Removing the Wrong Drive.

Replacing an Array Disk Receiving SMART Alerts

SMART alerts are messages predicting that a disk may fail in the near future. If an array disk is receiving SMART alerts, you should replace the disk. Use the following procedures to replace a disk receiving SMART alerts.

If the disk is part of a redundant virtual disk:

  1. Select the disk that is receiving SMART alerts and execute the Offline task.

  2. Manually remove the disk.

  3. Insert a new disk. Make sure that the new disk is the same size or larger as the disk you are replacing. (On some controllers, you may not be able to use the additional disk space if you insert a larger disk. See "Virtual Disk Considerations for PERC 2/SC, 2/DC, 3/SC, 3/DCL, 3/DC, 3/QC, 4/SC, 4/DC, 4e/DC, 4/Di, 4e/Si, 4e/Di, and CERC ATA100/4ch Controllers" for more information.) After you complete this procedure, a rebuild is automatically initiated because the virtual disk is redundant.

If the disk is not part of a redundant virtual disk:

  1. Back up data from the virtual disk.

  2. Delete the virtual disk.

  3. Replace the disk that is receiving SMART alerts.

  4. Create a new virtual disk. Make sure that the new virtual disk is the same size or larger than the original virtual disk. For controller-specific information on creating virtual disks, see "Virtual Disk Considerations for PERC 2/SC, 2/DC, 3/SC, 3/DCL, 3/DC, 3/QC, 4/SC, 4/DC, 4e/DC, 4/Di, 4e/Si, 4e/Di, and CERC ATA100/4ch Controllers" and "Virtual Disk Considerations for PERC 2, 2/Si, 3/Si, 3/Di, CERC SATA1.5/6ch, and CERC SATA1.5/2s controllers."

  5. Restore the backed up data from the original virtual disk onto the newly created virtual disk.

Related information:

Other Disk Procedures

See the following sections:

Array and Hard Disk Properties and Tasks

Use this window to view information about array disks and execute array disk tasks.

Array and Hard Disk Properties

Array disks are attached to RAID controllers and hard disks are attached to non-RAID SCSI controllers. The following table describes properties that may be displayed depending on the controller.

Property

Definition

Status

These icons represent the severity or health of the storage component. See Storage Component Severity for more information.

Name

This property displays the name of the array disk. The name is comprised of the channel number followed by the disk number.

State

This property displays the current status of the array or hard disk.

  • Ready — The array or hard disk is functioning normally. If the disk is attached to a RAID controller, Ready state indicates that the disk is available to be used by a virtual disk. Once the array disk is used in a virtual disk, the state changes to Online.

  • Online — The array disk is part of a virtual disk and is functioning normally. See Online and Offline Disk for more information.

  • Offline — The array disk is part of a redundant virtual disk but has been taken offline or deactivated. See Online and Offline Disk for more information.

  • Degraded — The array disk has suffered a failure and is operating in a degraded state.

  • Failed — The array disk has suffered a failure and is no longer functioning.

  • Rebuilding — Data from a redundant virtual disk is currently being rebuilt onto the array disk.

Device Name

This property displays the operating system device name for this object.

Capacity

This property displays the full capacity of the disk.

Used RAID Disk Space

This property displays how much of the array disk space is being used by the virtual disks on the controller. This property is Not Applicable for hard disks attached to non-RAID SCSI controllers.

Note: In certain circumstances, the Used RAID Disk Space displays a value of zero (0) even though a portion of the array disk is being used. This occurs when the used space is 0.005 GB or less. The algorithm for calculating the used disk space rounds a figure of 0.005 GB or less to 0. Used disk space that is between 0.006 GB and 0.009 GB is rounded up to 0.01 GB.

Free RAID Disk Space

This property displays the amount of available space on the disk. This property is Not Applicable for hard disks attached to non-RAID SCSI controllers.

Hot Spare

This property indicates whether the disk has been assigned as a hot spare. This property is Not Applicable for hard disks attached to non-RAID SCSI controllers.

Product ID

This property displays the disk's product ID.

Revision

This property displays the disk's revision number.

Vendor ID

This property displays the disk's hardware vendor.

Array Disk Tasks

Do the following to execute an array disk task:

  1. Expand the Storage tree object to display the controller objects.

  2. Expand a controller object.

  3. Expand a channel object.

  4. Expand the enclosure or backplane object.

  5. Select the Array Disks object.

  6. Select the Information/Configuration subtab.

  7. Select a task from the Available Tasks drop-down menu.

  8. Click Execute.

Note: Different controllers support different features. For this reason, the tasks displayed on the Tasks drop-down menu can vary depending on which controller is selected in the tree view.
Array Disk Drop-down Menu Tasks:

Blink and Unblink

The Blink task allows you to find a disk within an enclosure by blinking one of the light-emitting diodes (LEDs) on the disk. This task automatically cancels after a short duration such as 30 or 60 seconds. You may want to use this task to locate a failed disk.

The Unblink task allows you to cancel the Blink task before the 30 or 60-second threshold has been reached.

Note: The Blink and Unblink tasks are only supported for hotswap array disks (disks that reside in a carrier). When using an Ultra SCSI, Ultra2 SCSI, Ultra160 SCSI, or LSI 1020 or LSI 1030 controller, the Blink and Unblink tasks apply to hard disks contained in carriers that can be inserted into a server or an enclosure. If the hard disk is not contained in a carrier but is instead designed to be connected with a SCSI cable (typically a ribbon cable), then the Blink and Unblink tasks are disabled.
Note: The Blink and Unblink tasks are not supported on the PERC 4/IM or CERC ATA100/4ch controller.

Remove Dead Segments

The Remove Dead Segments task recovers disk space that is currently unusable. A "dead" or "orphaned" disk segment refers to an area of an array disk that is unusable for any of the following reasons:

Assign and Unassign Global Hot Spare

A global hot spare is an unused backup disk that is part of the array group. Hot spares remain in standby mode. When an array disk that is used in a virtual disk fails, the assigned hot spare is activated to replace the failed array disk without interrupting the system or requiring your intervention. When a hot spare is activated, it rebuilds the data for all redundant virtual disks that were using the failed array disk.

You can change the hot spare assignment by unassigning a disk and choosing another disk as needed. You can also assign more than one array disk as a global hot spare.

See Protecting Your Virtual Disk with a Hot Spare for more information.

Note: Global hot spares must be assigned and unassigned manually. They are not assigned to specific virtual disks. There are size requirements for the hot spare. See Considerations for Hot Spares on PERC 3/SC, 3/DCL, 3/DC, 3/QC, 4/SC, 4/DC, 4e/DC, 4/Di, 4e/Si, 4e/Di, and CERC ATA100/4ch Controllers for more information. If you want to assign a hot spare to a virtual disk (it will replace any array disk that fails in the virtual disk) then use the Assign and Unassign Dedicated Hot Spare.

Prepare to Remove

Use the Prepare to Remove task to spin down an array disk so that it can safely be removed from an enclosure. It is recommended that you perform this task before removing a disk to prevent data loss.

This task causes the lights on the disk to blink. You can safely remove the disk under the following conditions:

An array disk is no longer in Ready state after doing a Prepare to Remove. Removing the array disk from the enclosure and replacing it causes the array disk to spin up and return to Ready state.

Note: This procedure is not available for array disks that have been assigned as a hot spare. In addition, this procedure is only supported for hotswap array disks (disks that reside in a carrier).
Note: This procedure is not supported on the PERC 4/IM, CERC ATA100/4ch, CERC SATA1.5/6ch, and CERC SATA1.5/2s controllers.

Online and Offline Disk

The Online and Offline tasks only apply to array disks that are included in a redundant virtual disk and attached to a PERC 2/SC, 2/DC, 3/SC, 3/DCL, 3/DC, 3/QC,4/SC, 4/DC, 4e/DC, 4/Di, 4/IM, or CERC ATA100/4ch controller.

Use the Offline task to deactivate a disk before removing it. Use the Online task to reactivate an offline disk. In some cases, you may wish to use the Online task on a failed disk in an attempt to recover data from the disk. See Using the Array Disk Online Command on Select Controllers for more information.

Initialize

The Initialize task prepares an array disk for use as a member of a virtual disk.

Array disks attached to PERC 2, 2/Si, 3/Si, 3/Di, CERC SATA1.5/6ch, and CERC SATA1.5/2s controllers must be initialized before they can be used.

Caution: This is a data-destructive task. Any virtual disks residing on this array disk will be removed.

Rebuild

Use the Rebuild task to reconstruct data when an array disk in a redundant virtual disk fails. See Replacing a Failed Disk that is Part of a Redundant Virtual Disk for more information.

Rebuilding a disk may take several hours.

Cancel Rebuild

Use the Cancel Rebuild task to cancel a rebuild that is in progress. If you cancel a rebuild, the virtual disk remains in a degraded state. The failure of an additional array disk can cause the virtual disk to fail and may result in data loss. It is highly recommended that you rebuild the failed array disk as soon as possible.


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