###################################################################### DELL(TM) POWEREDGE(TM) 7250 SERVER ADMINISTRATOR 1.8.3 README ###################################################################### NOTE: This readme provides information for Dell OpenManage Server Administrator version 1.8.3 This file contains updated information for your "Dell OpenManage Server Administrator User's Guide" and any other technical documentation included with Server Administrator. NOTE: See the Dell OpenManage Install 3.8.3 readme (readme_ins.txt) on the "Systems Management" CD for the latest installation information and issues specifically related to Server Administrator. The Server Administrator documentation includes the "User's Guide", "Messages Reference Guide", "CIM Reference Guide", "Command Line Interface (CLI) User's Guide", and "SNMP Reference Guide". You can access all the documentation from the product documentation CD or from the Dell Support website at "support.dell.com". This file contains the following sections: * Criticality * Minimum Requirements * Installation * User Notes * Known Issues ###################################################################### CRITICALITY ###################################################################### 3 - Optional ###################################################################### MINIMUM REQUIREMENTS ###################################################################### This section provides information about the minimum requirements for installing and using Server Administrator. ====================================================================== "DELL(TM) POWEREDGE(TM) 7250 SYSTEMS MANAGEMENT AND DOCUMENTATION" CD VERSION 1.0 SUPPORTED SYSTEMS ====================================================================== Server Administrator 1.8.3 is supported on the "Systems Management and Documentation” CD version 1.0 The Dell PowerEdge 7250 system is supported by the "Systems Management and Documentation" CD version 1.0. ====================================================================== SUPPORTED WEB BROWSERS ====================================================================== * Microsoft(R) Internet Explorer 5.5 (with Service Pack 2) and 6.0 on Microsoft Windows(R) Server 2003, Windows 2000, and Windows XP PRO * Netscape Navigator 7.02 and 7.1 on Windows 2000, Windows Server 2003, and Windows XP and on Red Hat(R) Enterprise Linux AS, version 2.1 and Red Hat Enterprise Linux (AS, ES, WS) version 3.0 * Mozilla 1.4.1, 1.5, and 1.6 on Red Hat Enterprise Linux AS, version 2.1 and Red Hat Enterprise Linux (AS, ES, WS) version 3.0 ###################################################################### INSTALLATION ###################################################################### For complete installation instructions, see the "Server Administrator User's Guide". ###################################################################### USER NOTES ###################################################################### This section provides information to help enhance your experience with Server Administrator in particular implementations and environments. * If you run a security scanner tool (such as Nessus) against the Server Administrator Web server, certain security warnings against port 1311 running the Server Administrator Web server might be displayed. The following warnings have been investigated by Dell engineering and determined to be "false positives" (invalid security warnings) that you can safely ignore: * "The web server on 1311 allows scripts to read sensitive configuration and / or XML files." Dell has determined that this warning is a false positive. * "The web server on 1311 "allows to delete " / " which implies that the web server will allow a remote user to delete the files in root on the server." Dell has determined that this warning is a false positive. * "The web server on 1311 might be susceptible to a 'WWW Infinite Request' attack." Dell has determined that this warning is a false positive. * "It is possible to make the remote thttpd server execute arbitrary code by sending a request like: GET If-Modified-Since: AAA[...]AAAA Solution: If you are using thttpd, upgrade to version 2.05. If you are not, then contact your vendor and ask for a patch, or change your web server. CVE on this one is CAN-2000-0359" Dell has determined that this warning is a false positive. ====================================================================== NOTES FOR THE INSTRUMENTATION SERVICE ====================================================================== * When modifying the warning threshold settings, the values are stored in the firmware as discrete integer values and scaled for display. Not all values exist, causing the values to change when saved. * Dell MIB files for PowerEdge systems allow customers to obtain and verify information provided by supported software agents. The current MIB files supported by PowerEdge software agents are located on the Dell Support website at "support.dell.com". NOTE: A MIB-II-compliant, SNMP-supported network management station is required to compile and browse the MIB files. * Precompiled Kernels Supported by Server Administrator With Prebuilt Device Drivers ----------------------------------------------------- | Operating System | Kernel | ----------------------------------------------------- | | Red Hat Enterprise | 2.4.21-9.0.2.EL | | Linux 3 | ----------------------------------------------------- ###################################################################### KNOWN ISSUES ###################################################################### This section provides information on open issues with this release of Server Administrator. ====================================================================== ISSUES FOR SERVER ADMINISTRATOR RUNNING ON ALL SUPPORTED OPERATING SYSTEMS ====================================================================== * In Server Administrator, you must not open any saved log file (with .zip extension) with the Windows Server 2003 or Windows XP embedded "Compressed (zipped) Folder" utility. Open the file using WinZip or a similar tool to view the complete content (text and images). * On Mozilla version 1.2.1, after you configure Server Administrator to send e-mail and when you click "Email" on any page, the "To”, "Subject”, and “Message” fields appear blank even though they are populated with the correct text. The Server Administrator e-mail function works correctly. This issue was not observed on Mozilla 1.0.x browsers. * On Mozilla or Netscape browsers, if you go to the "System-> Auto Recovery" page of Server Administrator, you must click anywhere on the page before setting the "System Reset Timer (in Seconds)" value. * The installation log for Server Administrator 1.8.3 might contain multiple lines of: "Error occurred while writing to DB. Will try again in 5 seconds." These errors do not affect the success of the installation. * If you import an invalid root certificate into Server Administrator using "Preferences--> General Settings--> Web Server--> X.509 Certificate" and try to log in to Server Administrator after restarting the Web server, you get a blank page. To correct this issue, you must restore your original "keystore.db" file before importing a valid root certificate. To restore the "keystore.db" file, you must use both the basic operating system commands and the Server Administrator Command Line Interface (CLI). Perform the following steps from your operating system command line: 1. Type: omconfig system webserver action=stop This command stops the Server Administrator Web Server. 2. Locate the "keystore.db.bak" file. The default path is "C:\program files\dell\openmanage\iws\config". 3. Rename "keystore.db.bak" to "keystore.db". 4. Type: omconfig system webserver action=start This command starts the Server Administrator Web Server. * A temperature that drops below a minimum failure threshold does not cause a shutdown even if the thermal shutdown failure severity is set. * Clicking the browser "Back" and "Refresh" buttons may not display the correct page with respect to the Server Administrator component tree, tabs, or tab menus. Example: 1. Click "Main System Chassis" under "System Component Tree". 2. Click "Fans" under "Main System Chassis". 3. Click "Alert Actions" on the tab menu bar. 4. Click the "Back" button on the browser. This action takes you to the "Fan Probes" page, leaving the tab menu bar unchanged. This action places the "Fan Probes" page under "Alert Actions" on the tab menu bar instead of under "Fan Probes". * The links on the Server Administrator home page might lock up after repeated random clicking. To resolve this situation, refresh the browser by pressing or by clicking the browser "Refresh" button. * All unsecure HTTP requests to Server Administrator receive an invalid response. Server Administrator runs only one instance of the Web server, which is secure. Make all connections through https://:. Any http://: request for connection with the server receives an invalid response. * If the browser used with Server Administrator indicates that it cannot display a page or perform an action, ensure that the browser is in online mode. To go online, perform one of the following steps: - If you are using Netscape Navigator, click "File" on the menu bar, point to "Offline", and select "Work Online". OR - If you are using Internet Explorer, click "File" on the menu bar and deselect the "Work Offline" option. When "Work Offline" is selected, a check displays to the left of the option on the "File" menu. * If you are using Netscape Navigator and you receive the error message "Netscape was unable to connect to the network because you are offline...", Server Administrator is in offline mode. Go online to avoid this message. * If Internet Explorer prompts you to "Work Offline", "Connect", or "Try Again", always select "Connect" or "Try Again". Do not select "Work Offline". * When setting dates in the "Asset Information" section of the Server Administrator home page, the current time is appended to the date. When setting dates with the Command Line Interface, the appended time is noon. * If Network Adapter Teaming is installed and enabled on your system, Server Administrator does not display the IP address or other connection-related data for the individual network adapters. The connection status and IP address belong to the virtual adapter created by the teaming software. The virtual adapter is not currently displayed in Server Administrator. * For systems running Red Hat Enterprise Linux 3 operating system, kernel driver messages such as "AAC_ChardevOpen" are sometimes displayed in the console at the login prompt. These messages are displayed in the console when the driver initialization is delayed by the installation of Server Administrator services and can be safely ignored. * Server Administrator uses port 1311 as default port. 1311 is a registered port number by Dell Inc. If another application is configured to run on port 1311 before Server Administrator is installed, the "secure port server" won't be able to start when the installation completes. Make sure that port 1311 is not being used before installing Server Administrator. * On some systems temperature probe values and settings are only supported for whole degrees, not tenths of a degree. On these systems, setting a fractional value for the minimum warning temperature threshold results in the set value being rounded down to the next whole number value. This behavior may cause the minimum warning threshold to have the same value as the minimum failure threshold. * You cannot use to cancel a CLI session from the console. * The BMC Channel Privilege Level specifies the maximum privilege level granted to any BMC user on the specified channel. A BMC user's privilege is always the lower of the BMC Channel Privilege Level and the User Channel Privilege. For example, if you set the "Channel Privilege Level Limit" to "User" when configuring the BMC on a local area network (LAN) from the "BMC Configuration" tab on the Server Administrator homepage, all BMC users with User, Operator, or Administrator privileges can access the LAN Channel but are only granted User level privileges for all sessions. * The Server Administrator BMC configuration page lists "Static" and "System Software" as the possible values for the BMC LAN interface IP address source. The help for this page incorrectly lists the options as "Static" and "DHCP". If you select "System Software", the dynamic host configuration protocol (DHCP) allows the system to automatically assign the Host IP address, Default Gateway address, and Subnet mask as a part of the system boot process. If an IP Address lease expires after the system boots, the BMC will continue to use the expired address. It is recommended that if "System Software" is selected as the IP Address source, IP addresses be assigned with permanent leases. ====================================================================== ISSUES FOR SERVER ADMINISTRATOR RUNNING ON MICROSOFT WINDOWS SERVER 2003 OPERATING SYSTEM ====================================================================== * If you change the browser's theme when using Netscape 7.1, some HTML elements, such as radio buttons, may not appear correctly. * Execute all Server Administrator CLI commands from a 64-bit Windows command prompt. Acceptable ways to access the 64-bit command prompt are by clicking "Start-> Programs-> Accessories-> Command Prompt" or by clicking "Start-> Run" and then typing "cmd.exe". Attempts to run the CLI commands from the DOS command "command.com" may produce unpredictable results. * After installing Server Administrator from the command prompt, issuing an "omreport" or "omconfig" command from the same prompt causes an error. You must open a new command prompt and issue commands from the new window. ====================================================================== ISSUES FOR SERVER ADMINISTRATOR RUNNING ON RED HAT ENTERPRISE LINUX 3.0 OPERATING SYSTEM ====================================================================== * When using the Mozilla browser on Red Hat Linux operating system, the font and type size on the Server Administrator global navigation bar appear different from the default font and type size that Server Administrator uses. ====================================================================== ISSUES FOR INSTRUMENTATION ====================================================================== The following are open issues and workarounds, where available, for Server Administrator on systems running Windows Server 2003, and Red Hat Enterprise Linux 3.0. ---------------------------------------------------------------------- INSTRUMENTATION ISSUES FOR ALL OPERATING SYSTEMS ---------------------------------------------------------------------- * The functionality of the watchdog timer feature cannot be guaranteed in a case where a multibit error occurs in system DRAM Bank_1. If a multibit error occurs in this location, it is possible for the BIOS code resident in this space to become corrupted. Because the watchdog feature utilizes a call to BIOS to effect the shutdown or reboot behavior, it is conceivable that the feature will not work properly in this instance. If this occurs, you must manually reboot the system. * If you change the warning threshold values and notice that they have been reset to default values after a reboot, then you must add the relevant "omconfig" commands to your system startup sequence. For example, if you want to set the warning thresholds for temperature probe zero to a minimum of 15 and a maximum of 45, add the following command to your startup sequence: omconfig chassis temps index=0 minwarnthresh=15.0 maxwarnthresh=45.0 Ensure that the "omconfig" command is invoked after system services have started. See the "Command Line Interface User's Guide" for more information. * When assigning probe threshold values, Server Administrator sometimes rounds the minimum or maximum values you enter to the closest assignable value. * The functionality of the watchdog timer feature cannot be guaranteed in a case where a multibit error occurs in system DRAM Bank_1. If a multibit error occurs in this location, it is possible for the BIOS code resident in this space to become corrupted. Because the watchdog feature utilizes a call to BIOS to effect the shutdown or reboot behavior, it is conceivable that the feature will not work properly in this instance. If this occurs, you must manually reboot the system. * On a Dell PowerEdge 7250, an "Embedded SlotID" is displayed on the "Slots" page in the Server Administrator GUI and in the output for the "omreport chassis slots" CLI command. The "Adapter" column displays "[Not Occupied]" and the "Data Bus Width" displays "[No Value]". This slot data can be considered extra information of no functional significance to the system and can be safely ignored. ---------------------------------------------------------------------- INSTRUMENTATION ISSUES FOR WINDOWS SERVER 2003 OPERATING SYSTEM ---------------------------------------------------------------------- * After uninstalling Server Administrator, registry entries for dcdbas and dcdipm may remain. ---------------------------------------------------------------------- INSTRUMENTATION ISSUES FOR RED HAT ENTERPRISE LINUX 3.0 OPERATING SYSTEM ---------------------------------------------------------------------- * "Current Speed" and "Minimum Failure" are the only valid fan threshold values for storage systems attached to managed systems running a Red Hat Linux operating system. All other values are displayed as "unknown". ###################################################################### Information in this document is subject to change without notice. (C) 2004 Dell Inc. All rights reserved. Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: "Dell", "PowerEdge", and "Dell OpenManage" are trademarks of Dell Inc.; "Microsoft" and "Windows" are registered trademarks of Microsoft Corporation; "Red Hat" is a registered trademark of Red Hat, Inc. Server Administrator uses the OverLIB JavaScript library. This library can be obtained from "www.bosrup.com". Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own. June 2004