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Instrumentation Service: Dell OpenManage Server Administrator User's Guide

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Instrumentation Service

Dell OpenManage� Server Administrator User's Guide

  Overview

  Managing Your System

  Managing System Tree Objects


Overview

The Server Administrator Instrumentation Service monitors the health of a system and provides rapid access to detailed fault and performance information gathered by industry standard systems management agents. The reporting and viewing features allow retrieval of overall health status for each of the chassis that comprise your system. At the subsystem level, you can view information about the voltages, temperatures, current, fan rpm, and memory function at key points in the system. A detailed account of every relevant cost of ownership (COO) detail about your system can be seen in summary view. Version information for BIOS, firmware, operating system, and all installed software is easy to retrieve.

Additionally, systems administrators can use the Instrumentation Service to perform the following essential tasks:

  • Specify minimum and maximum values for certain critical component. The values, called thresholds, determine the range in which a warning event for that component occurs (minimum and maximum failure values are specified by the system manufacturer).

  • Specify how the system responds when a warning or failure event occurs. Users can configure the actions that a system takes in response to notifications of warning and failure events. Alternatively, users who have around-the-clock monitoring can specify that no action is to be taken and rely on human judgment to select the best action in response to an event.

  • Populate all of the user-specifiable values for the system, such as the name of the system, the phone number of the system's primary user, the depreciation method, whether the system is leased or owned, and so on.


Managing Your System

The Server Administrator home page defaults to the System object of the system tree view. The default for the System object opens the Health components under the Properties tab. 

note.gif NOTE: Context-sensitive online help is available for every window of the Server Administrator home page. Clicking Help on the global navigation bar opens an independent help window that contains detailed information about the specific window you are viewing. The online help is designed to guide you through the specific actions required to perform all aspects of the Server Administrator services. Online help is available for all windows you can view, based on the software and hardware groups that Server Administrator discovers on your system and your user privilege level. 
note.gif NOTE: Many of the system tree objects, system components, action tabs, or data area features are not available to a user logged in with only User privileges. Admin or Power User privileges are required to view many of the system tree objects, system components, action tabs, and data area features that are configurable. Additionally, only users logged in with Admin privileges have access to the shutdown functionality included under the Shutdown tab.

Managing System Tree Objects

The system tree displays all visible system objects based on the software and hardware groups that Server Administrator discovers on the managed system and on the user's access privileges. The system components are categorized by component type. When you expand the main object known as System, the major categories of system components that may appear are Main System Chassis, Software, and Storage.

To expand a branch of the tree, click the plus sign ( ) to the left of an object, or double-click the object. A minus sign ( )indicates an expanded entry that cannot be expanded further .

Available system tree objects include:

 

System
Main System Chassis
AC Switch
BIOS
Fans
Firmware
Intrusion
Memory
Network
Ports
Power Supplies
Processors
Slots
Temperatures
Voltages
Remote Access Controller
Software
Server Administrator
Operating System
Storage
Array Subsystems
OS Disks
Volumes

 


System 

The System object contains three main system component groups: Main System Chassis, Software, and Storage. The Server Administrator home page defaults to the System object of the system tree view. Most administrative functions can be managed from the System object action window. The System object action window can have the following tabs, depending on the user's group privileges: Properties, Shutdown, Logs, Update, and Diagnostics.

Properties

Health | Summary | Alert Actions | Asset Info | Auto Recovery

Under the Properties tab, you can:

  • View the current health alert status for hardware and software components in the Main System Chassis object, the attached storage components, and the Diagnostic Service for the system being monitored.

  • View detailed summary information for all components in the system being monitored.

  • View current alert actions settings and set the alert actions that you want to be performed in the event that a system component sensor returns a warning or failure value.

  • View and configure asset information for the system being monitored.

  • View and set the automatic recovery (watchdog timer) actions for the system being monitored.

Shutdown

Remote Shutdown | Thermal Shutdown

Under the Shutdown tab, you can:

  • Configure the operating system (OS) shutdown and remote shutdown options.

  • Set the thermal shutdown severity level to shut down your system in the event that a temperature sensor returns a warning or failure value.

Logs

Hardware | Alert | POST | Command

Under the Logs tab, you can:

  • View the Embedded System Management (ESM) log or the System Event Log (SEL) for a list of all events related to your system's hardware components.

  • View the Alert log for a list of all events generated by the Server Administrator Instrumentation Service in response to changes in the status of sensors and other monitored parameters.

  • note.gif NOTE: See the Server Administrator Messages Reference Guide for a complete explanation of each alert event ID�s corresponding description, severity level, and cause.
  • View the POST log for a list of the POST codes and their corresponding descriptions recorded during system start up.

  • View the Command log for a list of each command executed from either the Server Administrator home page or from its command line interface.

note.gif NOTE: See "Server Administrator Logs" for complete instructions on viewing, printing, saving, and e-mailing logs.

 

Update

Software

Under the Update tab, you can view your system component Version Report and select available BIOS or firmware update packages to be validated and installed.

note.gif NOTE: See the "Update Service" for complete instructions on performing BIOS and firmware updates.

 

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for components installed in your system. 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for diagnostics messages and log files. 

  • Schedule one or more diagnostics tests and set the date and time to run the selected test(s).

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Main System Chassis

Clicking the Main System Chassis object allows you to manage your system's essential hardware and software components. The system may contain one main system chassis or several chassis. The main system chassis contains the essential components of a system. The Main System Chassis object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Health | Information

Under the Properties tab, you can:

  • View the health or status of hardware components and sensors. Each listed component has a status indicator icon next to its name. A green check mark ( ) indicates that a component is healthy (normal). A yellow triangle containing an exclamation point ( ) indicates that a component has a warning (noncritical) condition and requires prompt attention.  A red X ( ) indicates a component has a critical (failure) condition and requires immediate attention. A blank space (     ) indicates that a component's health status is unknown. The available monitored components include:

  • View information about the main system chassis attributes.

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for system chassis components installed in your system. 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for diagnostics messages and log files recorded for system chassis components installed in your system.

  • Schedule one or more diagnostics tests and set the date and time to run the selected test(s) for system chassis components installed in your system.

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

AC Switch

Clicking the AC Switch object allows you to manage key features of your system's AC failover switch. The AC Switch object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Information

Under the Properties tab, you can view AC switch redundancy information, set the redundancy mode, and view information about the AC power lines.


BIOS

Clicking the BIOS object allows you to manage key features of your system's BIOS. Your system's BIOS contains programs stored on a flash memory chip set that control communications between the microprocessor and peripheral devices, such as the keyboard and the video adapter, and other miscellaneous functions, such as system messages. The BIOS object action window can have the following tabs, depending on the user's group privileges: Properties, Setup, and Update.

Properties

Information

Under the Properties tab, you can view BIOS information.

Setup

BIOS

Under the Setup tab, you can set the state for each BIOS setup object.

Update

BIOS Update

Under the Update tab, you can select the BIOS update package to be validated and installed.


Fans

Clicking the Fans object allows you to manage your system fans. Server Administrator monitors the status of each system fan by measuring fan revolutions per minute (rpms). Fan probes report rpms to the Server Administrator Instrumentation Service. When you select Fans from the device tree, details appear in the data area in the right-hand pane of the Server Administrator home page. The Fans object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Fan Probes | Alert Actions | Fan Control

Under the Properties tab, you can:

  • Observe the current readings for your system's fan probes and configure fan probe threshold minimum and maximum values.

  • Set alert actions in the event that a fan returns a warning or failure value.

  • Select fan control options.


Firmware

Clicking the Firmware object allows you to manage your system firmware. Firmware consists of programs or data that have been written to ROM. Firmware can boot and operate a device. Each controller contains firmware that helps provide the controller's functionality. The Firmware object action window can have the following tabs, depending on the user's group privileges: Properties, and Update.

Properties

Information

Under the Properties tab, you can view your system's firmware information.

Update

Firmware Update

Under the Update tab, you can select the firmware update package to be validated and installed.


Intrusion

Clicking the Intrusion object allows you to manage your system's chassis intrusion status. Server Administrator monitors chassis intrusion status as a security measure to prevent unauthorized access to your system's critical components. Chassis intrusion indicates that someone is opening or has opened the cover to the system�s chassis. The Intrusion object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Intrusion | Alert Actions

Under the Properties tab, you can:

  • View the chassis intrusion status.

  • Set alert actions in the event that a chassis intrusion sensor returns a warning or failure value.


Memory

Clicking the Memory object allows you to manage your system's memory devices. Server Administrator monitors the memory device status for each memory module present in the monitored system. Memory device prefailure sensors monitor memory modules by counting the number of ECC memory corrections. Server Administrator also monitors memory redundancy information if your system supports this feature. The Memory object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Memory | Alert Actions

Under the Properties tab, you can: 

  • View memory attributes, memory device details, and memory device status.

  • Set alert actions in the event that a memory device returns a warning or failure value.

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available memory device diagnostics tests. 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for memory device diagnostics messages and log files. 

  • Schedule one or more memory device diagnostics tests and set the date and time to run the selected test(s).

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Network

Clicking the Network object allows you to manage your system's NICs. Server Administrator monitors the status of each NIC present in your system to ensure continuous remote connection. The Network object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Information

Under the Properties tab, you can view information about the NICs installed in your system.

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available NIC diagnostics tests. 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for NIC diagnostics messages and log files. 

  • Schedule one or more NIC diagnostics tests and set the date and time to run the selected test(s).

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Ports

Clicking the Ports object allows you to manage your system's external ports. Server Administrator monitors the status of each external port present in your system. The Ports object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Information

Under the Properties tab, you can view information about your system's external ports.

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for your system's external ports. 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for diagnostics messages and log files returned or recorded for your system's external ports. 

  • Schedule one or more diagnostics tests for your system's external ports and set the date and time to run the selected test(s).

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Power Supplies

Clicking the Power Supplies object allows you to manage your power supplies. Server Administrator monitors power supply status, including redundancy, to ensure that each power supply present in your system is functioning properly. The Power Supplies object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Redundancy | Elements | Alert Actions

Under the Properties tab, you can:

  • View information about your power supply redundancy attributes.

  • Check the status of individual power supply elements.

  • Set alert actions in the event that a power supply returns a warning or failure value.


Processors

Clicking the Processors object allows you to manage your system's microprocessor(s).  A processor is the primary computational chip inside a system that controls the interpretation and execution of arithmetic and logic functions. The Processors object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Information

Under the Properties tab, you can view information about your system's microprocessor(s) and access detailed cache information.

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for your system's processor(s). 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for diagnostics messages and log files returned or recorded for your system's processor(s). 

  • Schedule one or more diagnostics tests for your system's processor(s) and set the date and time to run the selected test(s).

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Slots

Clicking the Slots object allows you to manage the connectors or sockets on your system board that accept printed circuit boards, such as expansion cards. The Slots object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Information

Under the Properties tab, you can view information about each slot and installed adapter.

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for your system's slots. 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for diagnostics messages and log files returned or recorded for your system's slots. 

  • Schedule one or more diagnostics tests for your system's slots and set the date and time to run the selected test(s).

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Temperatures

Clicking the Temperatures object allows you to manage your system temperature in order to prevent thermal damage to your internal components. Server Administrator monitors the temperature in a variety of locations in your system's chassis to ensure that temperatures inside the chassis do not become too high. The Temperatures object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Temperature Probes | Alert Actions

Under the Properties tab, you can:

  • View the current readings and status for your system's temperature probes.

  • Configure temperature probe warning threshold values. 

  • Set alert actions in the event that a temperature probe returns a warning or failure value.


Voltages

Clicking the Voltages object allows you to manage voltage levels in your system. Server Administrator monitors voltages across critical components in various chassis locations in the monitored system. The Voltages object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Voltage Probes | Alert Actions

Under the Properties tab, you can:

  • View the current readings and status for your system's voltage probes.

  • Configure voltage probe warning threshold values. 

  • Set alert actions in the event that a voltage probe returns a warning or failure value.


Remote Access Controller

Clicking the Remote Access Controller object allows you to access your system's remote system management capabilities.  The Server Administrator Remote Access Service provides remote access to inoperable systems, alert notification when a system is down, and the ability to restart a system. The Remote Access Controller object action window can have the following tabs, depending on the user's group privileges: Properties, Configuration, Users, Remote Connect, and Update.

Properties

Information

Under the Properties tab, you can view information about each remote access controller attribute.

Configuration

Network | SNMP | Demand Dial-Out | Dial-In Users | Remote Features | Modem

Under the Configuration tab, you can:

  • Configure network properties.

  • Configure SNMP traps.

  • Configure demand dial-out entries.

  • Configure dial-in users.

  • Configure remote properties such as remote boot parameters and firmware update parameters.

  • Configure modem properties.

Users

Information

Under the Users tab, you can add, configure, and view information about Remote Access Service users.

Remote Connect

Remote Connect

Under the Remote Connect tab, you can access the remote access controller.

Update

Remote Connect

Under the Update tab, you can access the remote access controller to perform firmware updates.

note.gif NOTE: See "Remote Access Service" for complete instructions on using the Server Administrator Remote Access Service.

Software

Clicking the Software object allows you to view detailed version information about the managed system's essential software components, such as the operating system and the systems management software. The Software object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Software

Under the Properties tab, you can view a summary of the monitored system's operating system and system management software.


Server Administrator

Clicking the Server Administrator object allows you to set user and system preferences for selected Server Administrator functions. The Server Administrator object action window can have the following tabs, depending on the user's group privileges: Preferences and Web Server.

Preferences

User | Server

Under the Preferences tab, you can:

  • Set user preferences, such as the home page appearance and the default e-mail address for the Email button.

  • Set Web server preferences. See "Web Server and Security Setup" for instructions on configuring your server preferences.

Web Server

X.509 Certificate

Under the Web Server tab, you can perform X.509 certificate management by generating a new X.509 certificate, reusing an existing X.509 certificate, or importing a root certificate or certificate chain from a Certification Authority (CA).  For more information about certificate management, see "X.509 Certificate Management."


Operating System

Clicking the Operating System object allows you to view basic information about your operating system. The Operating System object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Information

Under the Properties tab, you can view basic information about your operating system. 


Storage

Clicking the Storage object allows you to view the status and settings for attached storage devices, volumes, and system disks. The Storage object action window can have the following tabs, depending on the user's group privileges: Properties and Diagnostics.

Properties

Health

Under the Properties tab, you can view the health or status of attached storage components and sensors such as array subsystems, operating system disks, and volumes.

Diagnostics

Result  Configuration Configuration
View  | History  | History | Settings  | Schedule  | Changes

Under the Diagnostics tab, you can:

  • View and select to run all available diagnostics tests for storage components attached to your system. 

  • View the result history for each diagnostics test that has been run.

  • View the configuration history for any detected hardware configuration differences. 

  • Configure application settings for diagnostics messages and log files recorded for storage components attached to your system.

  • Schedule one or more diagnostics tests and set the date and time to run the selected test(s) for storage components attached to your system.

  • View any current hardware configuration changes (hardware configuration differences).

note.gif NOTE: See "Diagnostic Service" for complete instructions on using the Server Administrator Diagnostic Service.

Array Subsystems

Clicking the Array Subsystems object allows you to view information about your array subsystems. Array subsystems include physical and logical objects. The Array Subsystems object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Array Subsystems

Under the Properties tab, you can view the current status of and detailed information about your array subsystems, including installed RAID controllers, direct attached storage enclosures, and physical and virtual disks.


OS Disks

Clicking the OS Disks object allows you to view information about your operating system disks. The OS Disks object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

OS Disks

Under the Properties tab, you can view the current status of and detailed information about your operating system disks.


Volumes

Clicking the Volumes object allows you to view information about volumes on your system. A volume may be formatted and may have a file system and/or drive letter. The Volumes object action window can have the following tab, depending on the user's group privileges: Properties.

Properties

Volumes

Under the Properties tab, you can view the current status of and detailed information about your volumes.


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