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Installing Server Administrator: Dell OpenManage Server Administrator User's Guide

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Installing Server Administrator

Dell OpenManage� Server Administrator User's Guide

  Overview

  Before You Begin

  Installation Requirements

  Installation Procedures

  Installing/Upgrading/Uninstalling on Systems Running Supported Microsoft Windows Operating Systems

  Installing/Upgrading/Uninstalling on Systems Running Supported Red Hat Linux Operating Systems

  Installing/Upgrading/Uninstalling on Systems Running Supported Novell NetWare Operating Systems

 


Overview

The Dell OpenManage Systems Management CD provides a setup program to install, upgrade, and uninstall Server Administrator and other managed node and management station software components on your managed node system. Additionally, you can install Server Administrator on multiple systems through an unattended installation across a network.

Using the setup program on the Systems Management CD, you can install and upgrade Server Administrator on systems running all supported operating systems. On systems running supported Microsoft� Windows� operating systems, you can uninstall Server Administrator with the Systems Management CD or through the operating system. On systems running supported Red Hat Linux or Novell� NetWare� operating systems, you can only uninstall Server Administrator through the operating system.

You can use the Systems Management CD to perform an unattended installation and uninstallation of Server Administrator on systems running supported Microsoft Windows and Red Hat Linux operating systems. Additionally, you can install and uninstall Server Administrator from the command line on systems running supported Red Hat Linux operating systems.


Before You Begin

  • Read and follow the applicable instructions in "Setup and Administration."

  • Read the installation requirements to ensure that your system meets or exceeds the minimum requirements.

  • Read the Server Administrator readme file on the Systems Management CD. The file contains the latest information about software, firmware, and driver versions, in addition to information about known issues.

  • Read the installation instructions for your operating system.


Installation Requirements

The following sections describe the Server Administrator general requirements. Operating system�specific installation prerequisites are listed as part of the installation procedures.

Supported Operating Systems

System Requirements


Supported Operating Systems

Server Administrator supports each of the following operating systems:
  • Microsoft Windows NT� Server 4.0 (Service Pack 5 or later)

  • Microsoft Windows 2000 Server Family (includes Windows 2000 Server, Windows 2000 Advanced Server, and Windows Small Business Server [SBS] 2000)

  • Red Hat Linux, version 7.1 or later

note.gif NOTE: Support for some updated kernels and for later versions of Red Hat Linux may require the use of Dynamic Kernel Support (see "Dynamic Kernel Support" for an explanation of this feature).
  • Novell NetWare, version 5.1 (Service Pack 3 or higher), 6.0, or later

note.gif NOTE: See the Server Administrator readme file on the Systems Management CD for the latest detailed list of the Server Administrator Services that are supported on each supported operating system.

System Requirements

Server Administrator must be installed on each system to be managed. You can then manage each system running Server Administrator locally or remotely through a supported Web browser.

Managed Node System Requirements

  • A supported operating system.

  • A minimum of 64 MB of RAM.

  • A minimum of 256 MB of free hard drive space.

  • Administrator rights.

  •  A TCP/IP connection on the monitored system and the remote system to facilitate remote node management.

  • An installed supported systems management protocol standard.

  • Microsoft Internet Explorer 5.x or later or Netscape Navigator 6.01 or later to manage a system locally from the Server Administrator home page.

  • A mouse, keyboard, and monitor to manage a system locally. The monitor requires a minimum screen resolution of 800 x 600. The recommended screen resolution setting is 1024 x 768.

  • The Server Administrator Remote Connection Service requires that a Dell Remote Access Card (DRAC) III is installed on the system to be managed. See the Dell Remote Access Card III User's Guide for complete software and hardware requirements.

  • note.gif NOTE: The DRAC III software is installed as part of the Express Setup and Custom Setup installation options when installing managed node software from the Systems Management CD, provided that the managed node system meets all of the DRAC III installation prerequisites. See the Dell Remote Access Card III User's Guide for complete software and hardware requirements.

  • The Server Administrator Storage Management Service requires that Dell OpenManage Array Manager version 3.1.1 or later is installed on the system to be managed. See the Array Manager User's Guide for complete software and hardware requirements.

    note.gif NOTE: Array Manager is installed as part of the Express Setup and Custom Setup installation options when installing managed node software from the Systems Management CD, provided that the managed node system meets all of the Array Manager installation prerequisites. See the Array Manager User's Guide for complete software and hardware requirements.

Remote Management System Requirements

  • Microsoft Internet Explorer 5.x or later or Netscape Navigator 6.01 or later to manage a system remotely from the Server Administrator home page.

  • TCP/IP connection on the monitored system and the remote system to facilitate remote node management.

  • Minimum screen resolution of 800 x 600. The recommended screen resolution setting is 1024 x 768.

Supported Systems Management Protocol Standards

A supported systems management protocol standard must be installed on the managed node system before installing Server Administrator. On supported Microsoft Windows operating systems, Server Administrator supports these two systems management standards: Common Information Model (CIM) and Simple Network Management Protocol (SNMP). On supported Red Hat Linux and Novell NetWare operating systems, Server Administrator supports the SNMP systems management standard.

note.gif NOTE: For information about installing a supported system management protocol standard on your managed node system, see your operating system documentation.

Table 1 shows the availability of the systems management standards for each supported operating system:

Table 1. Availability of Systems Management Protocol by Operating Systems

Operating System

SNMP

CIM

Microsoft Windows NT Server and Microsoft Windows 2000 Server Family Available from the operating system installation media. Available from the operating system installation media.
Red Hat Linux 7.1 or later You must install the SNMP agent provided with the operating system. Unavailable.
Novell NetWare Always installed. Unavailable.

 


Installation Procedures

The following installation procedures provide step-by-step instructions for installing, upgrading, and uninstalling Server Administrator for each supported operating system.

Installing/Upgrading/Uninstalling on Systems Running Supported Microsoft Windows Operating Systems

Installing/Upgrading/Uninstalling on Systems Running Supported Red Hat Linux Operating Systems

Installing/Upgrading/Uninstalling on Systems Running Supported Novell NetWare Operating Systems


Installing/Upgrading/Uninstalling on Systems Running Supported Microsoft Windows Operating Systems

This section explains how to install, upgrade, and uninstall Server Administrator on a system that is running a supported Windows operating system. This section includes the following topics:

Installing and Upgrading Server Administrator

Uninstalling Server Administrator

Installing and Upgrading Server Administrator

This section explains how to install and upgrade the Server Administrator. There are two installation options:

  • Use the setup program on the Systems Management CD to install or upgrade Server Administrator and other managed node software.

  • Use the unattended installation program to install Server Administrator and other managed node software on multiple systems.

Prerequisites for Installing or Upgrading Server Administrator

  • You must have administrator privileges.

  • If you want to use supporting agents for the SNMP or for the CIM, you must install the operating system support for the SNMP or CIM standard before you install Server Administrator. For more information about installing SNMP or CIM, see the installation instructions for the operating system you are running on your system.

Express and Custom Installation

The Systems Management CD features an Express Setup option and a Custom Setup option for installing Server Administrator and other managed node software.

When you insert the Systems Management CD in your system�s CD drive, the setup program uses your system�s PCI bus to search for installed hardware such as controller cards.

When a user selects the Express Setup option, the setup program installs or upgrades all of the managed node components that are appropriate for your particular system's hardware configuration. For more information on how to perform an express setup, see the Server Assistant Systems Management Software Quick Installation Guide (QIG). You can access the QIG from the task bar within the setup program.

When a user selects the Custom Setup option, the user can deselect one or more components that the setup program has identified as appropriate for the installed options on the system. During an express setup, you cannot add to the list of components to install because all the components that are appropriate for the hardware configuration are preselected.

The sections that follow show how to install and upgrade Server Administrator and other managed node software using the Custom Setup option.

Custom Installation
  1. Insert the Systems Management CD into your system�s CD drive.
  2. If the CD does not automatically start the setup program, go to your system�s desktop, double-click My Computer, double-click the CD drive icon, and double-click the setup.exe file.

    The Welcome to Dell OpenManage Systems Management Installation screen appears.

  3. Click Install/Update/Uninstall Systems Management Software.
  4. A software license agreement appears.

  5. Click Accept if you agree.
  6. A message displays stating that a setup wizard is being prepared to lead you through the setup process.

    The Select System Type screen appears. 

  7. Click Managed Node.
  8. The Managed Node Software screen appears.

  9. Select Custom Setup.
  10. The Select Destination screen appears.

  11. To accept the default directory path to install managed node software, click Next. Otherwise, click Browse and navigate to the directory where you want to install your managed node software, and then click Next.
  12. The Managed Node Installation screen appears. Each managed node software application listed has a check box to the left of its name. A check in the check box indicates that the software is selected for installation. As a default, all available components are selected.

    A button appears to the right of each component name.

    The Settings button indicates that you can install the component and that you can get more information about it.

    The More Info buttons are color coded:

    • Black indicates that the software is available for your system.

    • Yellow indicates that the software is available for your system, but you must perform an additional action before you can install it; for example, starting the driver for the component.

    • Red indicates that the software is unavailable for your system. You do not have required hardware or software components installed.

    Buttons that appear in gray do not provide either information or configuration options. 

  13. Click Next to install the selected components.

  14. The Installation Summary screen appears, listing all the managed node services you selected for installation.

  15. Click Next to continue.
  16. A Confirm Install dialog box appears.

  17. Click Yes to confirm your selections.
  18. The Dell OpenManage Components screen appears. Messages display, stating which components are being installed. When the selected components are installed, the Setup Complete screen appears.

    The setup program asks if you want to reboot your system.

    You must reboot your system to make the installed managed node services available for use.

  19. Select your reboot option:

    • Yes, reboot my system now.

    • No, I will reboot my system later.

     

  20. Click Finish.

If prompted, click OK to confirm the reboot or Cancel to reboot later.

Express and Custom Upgrade

The Systems Management CD features an Express Upgrade option and a Custom Upgrade option for upgrading Server Administrator and other managed node software.

When you insert the Systems Management CD in your system�s CD drive, the setup program uses your system�s PCI bus to search for installed hardware such as controller cards.

When a user selects the Express Upgrade option, the setup program installs or upgrades all of the managed node components that are appropriate for your particular system's hardware configuration. For more information on how to perform an express upgrade, see the Server Assistant QIG. You can access the QIG from the task bar within the setup program.

When a user selects the Custom Upgrade option, the user can deselect one or more components that the setup program has identified as appropriate for upgrade on your system. During an express upgrade, you cannot add to the list of managed node software components to install because all components appropriate for your system are preselected.

The following procedures show how to upgrade Server Administrator and other managed node software using the Custom Upgrade option.

Custom Upgrade
  1. Insert the Systems Management CD into your system�s CD drive.
  2. If the CD does not automatically start the setup program, go to your system�s desktop, double-click My Computer, double-click the CD drive icon, and double-click the setup.exe file.

    The Welcome to Dell OpenManage Systems Management Installation screen appears.

  3. Click Install/Update/Uninstall Systems Management Software.
  4. A software license agreement appears.

  5. Click Accept if you agree.
  6. A message displays stating that a setup wizard is being prepared to lead you through the setup process.

    The Select System Type screen appears. 

  7. Select Managed Node.
  8. The Managed Node Software screen appears.

  9. Select Custom Upgrade.
  10. The Managed Node Upgrade Selection screen appears. Each managed node component listed has a check box to the left of its name. A check in the check box indicates that the component is selected for upgrade. As a default, all installed components are selected.

    A button to the right of each component name provides information about the component.

    The Upgrade Info button indicates that you can upgrade the component and that you can get more information about it.

    The More Info buttons are color coded:

    • Yellow indicates that the software is available for your system, but either the current version is already installed or you must perform an additional action before you can install it; for example, starting the driver for the component.

    • Red indicates that the component is not installed on your system.

    Buttons that appear in gray do not provide either information or configuration options. 

  11. Click Next to install the selected components.

  12. The Installation Summary screen appears, listing all of the managed node services you selected for upgrade.

  13. Click Next to continue.
  14. A Confirm Install dialog box appears.

  15. Click Yes to confirm your selections.
  16. The Dell OpenManage Components screen appears. Messages display, stating which components are being installed. 

    When the selected components are installed, the setup program asks if you want to reboot your system.

    You must reboot your system to make the installed managed node services available for use.

  17. Select your reboot option:

    • Yes, reboot my system now.

    • No, I will reboot my system later.

     

  18. Click Finish.

If prompted, click OK to confirm the reboot or Cancel to reboot later.

Performing an Unattended Installation of Managed Node Software

The Systems Management CD features an Express Setup option and a Custom Setup option for the unattended installation procedure.

Unattended installation allows you to install Server Administrator on multiple systems simultaneously. You can perform an unattended installation by creating an unattended installation package that contains all of the necessary managed node software files and a script that includes responses to expected installation questions. The unattended installation package is distributed to the remote systems using a software distribution tool from an independent software vendor (ISV). When the package is distributed, the installation script executes to install the software.

Creating and Distributing the Express Unattended Installation Package

The Express Setup unattended installation option uses the Systems Management CD as the unattended installation package. The setup.exe /i program accesses the Systems Management CD to install all required Server Administrator components on selected remote systems. The setup.exe /i program installs Server Administrator components on each remote system based on the system's hardware configuration. 

You can make the Systems Management CD image available to the remote system by either distributing the entire contents of the CD or by mapping a drive from the target system to the location of the CD image. 

Mapping a Drive to Act as the Express Unattended Installation Package
  1. Share an image of the Systems Management CD with each remote system on which you want to install Server Administrator. 


    You can accomplish this task by directly sharing the CD or by copying the entire CD to a drive and sharing the copy. 

  2. Create a script that maps a drive from the remote system(s) to the shared drive described in step 1. This script should execute setup.exe /i after the drive has been mapped. 

  3. Configure your ISV distribution software to distribute and execute the script created in step 2. 

  4. Distribute this script to the target systems by using your ISV software distribution tools. 

  5. The setup.exe /i program executes to install Server Administrator on each remote system.

  6. Reboot each remote system to enable Server Administrator. 

Distributing the Entire CD as the Express Unattended Installation Package
  1. Distribute the entire image of the Systems Management CD to your target systems. 

  2. Configure your ISV distribution software to execute the setup.exe /i program from the Systems Management CD image. 

  3. The setup.exe /i program executes to install Server Administrator on each remote system.

  4. Reboot each remote system to enable Server Administrator.

Creating and Distributing Custom Unattended Installation Packages

The Custom Setup unattended installation option creates an unattended installation package in a directory on your system's hard drive. To create a custom unattended installation package, perform the following steps:

  1. Run the setup.exe /p program from the Systems Management CD.

  2. The Welcome to Dell OpenManage Systems Management Installation screen appears.

  3. Click Install/Update/Uninstall Systems Management Software.

  4. A software license agreement appears.

  5. Click Accept if you agree.

  6. A window appears that allows you to assign destination preferences.

  7. To accept the default directory path for the creation of the unattended installation package, click Next. Otherwise, click Browse, navigate to the directory where you want to create the unattended installation package, close the navigation window, and then click Next.

  8. The Managed Node Software screen appears.

    A button to the right of each component name provides information or configuration options for the component.

    The Settings button indicates that you can configure the component, and the More Info button indicates that you can get more information about it. 

    Buttons that appear in gray do not provide either information or configuration options. 


  9. When you have selected each managed node software component that you want to include in the unattended installation package, click Next.

  10. The Dell OpenManage Components window appears.

    While the package is being created, the following message is displayed:

    Setup is creating unattended installation package for Managed Node services, please wait.

    When the script is complete, the Setup Complete window appears. The following message is displayed:

    Unattended installation setup completed.

  11. Click Finish.

  12. The directory created in step 4 now contains the custom unattended installation package.

Distributing Custom Unattended Installation Packages

The custom unattended installation package is located in the directory you created in step 4 of the preceding procedure (for example, c:\temp\dell\openmanage). This directory contains all of the managed node software components you selected to distribute, along with all the necessary unattended installation program files.

  1. Configure your ISV software distribution software to execute the setup.exe /i program after the custom unattended installation package has been distributed.

  2. Use your ISV software distribution software to distribute the custom unattended installation package to the remote systems.

  3. The setup.exe /i program executes to install Server Administrator on each remote system.

  4. Reboot each remote system to enable Server Administrator.


Uninstalling Server Administrator

You can uninstall Server Administrator managed node components by using the Systems Management CD or your operating system. Additionally, you can perform an unattended uninstallation on multiple systems simultaneously.

Uninstalling Server Administrator Managed Node Software Using the Systems Management CD

  1. Insert the Systems Management CD into your system�s CD drive.
  2. If the CD does not automatically start the setup program, go to your system�s desktop, double-click My Computer, double-click the CD drive icon, and double-click the setup.exe file.

    The Welcome to Dell OpenManage Systems Management Installation screen appears.

  3. Click Install/Update/Uninstall Systems Management Software.
  4. A software license agreement appears.

  5. Click Accept if you agree.
  6. A message displays stating that a setup wizard is being prepared to lead you through the setup process.

    The Select Setup Type screen appears. 

  7. Select Managed Node.
  8. The Managed Node Software screen appears.

  9. Select Uninstall.
  10. The Uninstall Selection screen appears.

    Each managed node component listed has a check box to the left of its name. A check in the check box indicates that the component is selected to be uninstalled. As a default, all installed components are selected.

  11. Click Next to uninstall the selected components.

  12. The Uninstallation Summary screen appears, listing all of the managed node components that you selected to uninstall.

  13. Click Next to continue.
  14. A Confirm Uninstall dialog box appears.

  15. Click Yes to confirm your selections.
  16. A screen appears on which messages display, stating which components are being uninstalled. When the selected components are uninstalled, the setup program asks if you want to reboot your system.

    You must reboot your system to complete the uninstallation process.

  17. Select your reboot option:

    • Yes, reboot my system now.

    • No, I will reboot my system later.

     

  18. Click Finish.

Uninstalling Server Administrator Managed Node Components Using the Operating System

  1. Click the Start button, point to Settings�> Control Panel.

  2. Select Add/Remove Programs.

  3. Select Server Administrator and click Add/Remove.

  4. The Uninstall Selection screen appears.

    Each managed node component listed has a check box to the left of its name. A check in the check box indicates that the component is selected to be uninstalled. As a default, all installed components are selected.

  5. Click Next to uninstall the selected components.

  6. The Installation Summary screen appears, listing all the managed node components you selected to uninstall.

  7. Click Next to continue.

  8. A Confirm Uninstall dialog box appears.

  9. Click Yes to confirm your selections.

  10. A screen appears on which messages are displayed, stating which components are being uninstalled. When the selected components are uninstalled, a dialog box asks if you want to reboot your system.

    You must reboot your system to complete the uninstallation process.

  11. Select your reboot option:

    • Yes, reboot my system now.

    • No, I will reboot my system later.

     

  12. Click Finish.

Performing an Unattended Uninstallation of Managed Node Software

The Systems Management CD features an unattended uninstallation procedure.

Unattended uninstallation allows you to uninstall Server Administrator from multiple systems simultaneously. The unattended uninstallation package is distributed to the remote systems using a software distribution tool from an ISV. When the package is distributed, the uninstallation script executes to uninstall the software.

Distributing the Unattended Installation Package

The Systems Management CD is preconfigured to act as the unattended uninstallation package. To distribute the package to one or more systems, perform the following steps:

  1. Configure your ISV software distribution software to execute the setup.exe /u program after the unattended uninstallation package has been distributed.

  2. Use your ISV software distribution software to distribute the express unattended uninstallation package to the remote systems.

  3. The  setup.exe /u program executes to uninstall Server Administrator on each remote system.

  4. Reboot each remote system to complete the uninstallation process.


Installing/Upgrading/Uninstalling on Systems Running Supported Red Hat Linux Operating Systems

This section explains how to install, upgrade, and uninstall Server Administrator on an ix86 system that is running a supported Red Hat Linux operating system. Server Administrator can be installed and upgraded from either the setup program on the Systems Management CD or from the Red Hat Linux command line. You can only uninstall Server Administrator from the Red Hat Linux command line.

Additionally, Server Administrator includes Dynamic Kernel Support, a feature that automatically builds a device driver for a running kernel if Server Administrator detects that none of its prebuilt device drivers support that kernel. This section includes the following topics: 

Dynamic Kernel Support

Installing and Upgrading Server Administrator

Uninstalling Server Administrator

Configuring the Server Administrator Instrumentation

Dynamic Kernel Support

Server Administrator provides prebuilt device drivers for the precompiled kernels listed in the Server Administrator readme file on the Systems Management CD. If the running kernel is not one of the precompiled kernels listed in the readme file, or if the running kernel is reconfigured and recompiled in such a way that none of the prebuilt Server Administrator device drivers support the recompiled kernel, Server Administrator must use its Dynamic Kernel Support feature to support the running kernel. 

For example, if you see either of the following messages during Server Administrator installation or startup, Server Administrator attempted to use its Dynamic Kernel Support feature, but was unable to use the feature because certain prerequisites were not met:

Server Administrator is unable to build a device driver for the running kernel because the needed kernel source files are not installed. 

or

Building device driver for running kernel... [FAILED] 
Needed kernel source files are not installed.


note.gif NOTE: Server Administrator logs messages to the Red Hat Linux system log file, /var/log/messages.

Determining the Running Kernel

  1. Log in as root.

  2. To determine the kernel that is running on your system, type the following string and press <Enter>:

  3.  uname -r 

    The system displays a message about the running kernel. 

    note.gif NOTE: If the running kernel is not one of those listed in the Server Administrator readme file, Server Administrator must use Dynamic Kernel Support to support the running kernel.

Dynamic Kernel Support Prerequisites

For Server Administrator to use its Dynamic Kernel Support feature, the following Dynamic Kernel Support prerequisites must be met before installing or restarting Server Administrator:

  • The running kernel must have loadable module support enabled.

  • The kernel-headers RPM for the running kernel must be installed.

  • The kernel-source RPM for the running kernel must be installed.

  • The GNU C compiler (gcc) must be installed. The gcc RPM provides this compiler.

  • The GNU linker (ld) must be installed. The binutils RPM provides this linker.

When these prerequisites have been met, Server Administrator's Dynamic Kernel Support automatically builds a device driver when needed during Server Administrator installation or startup. For example: 

  • If Server Administrator is not installed when an unsupported kernel is booted, Server Administrator builds a device driver for the kernel during installation.

  • If Server Administrator is installed when an unsupported kernel is booted, Server Administrator builds a device driver for the kernel the first time that it starts after the kernel is loaded.

note.gif NOTE: "Unsupported kernels" are kernels that are not supported by a prebuilt device driver. You may proceed to the installation instructions if you are running a supported kernel.

Using Dynamic Kernel Support During Server Administrator Installation

To install Server Administrator on a system running a kernel that is not supported by a prebuilt device driver, perform the following steps: 

  1. Ensure that the Dynamic Kernel Support prerequisites are met on the system to be managed.

  2. Install Server Administrator on the system.

During installation, Server Administrator builds a device driver for the kernel running on the system.

Using Dynamic Kernel Support After Server Administrator Installation

To enable Server Administrator to support a kernel that is not supported by a prebuilt device driver and is loaded after Server Administrator has been installed, perform the following steps: 

  1. Ensure that the Dynamic Kernel Support prerequisites are met on the system to be managed.

  2. Boot the new kernel on the system.

Server Administrator builds a device driver for the kernel running on the system the first time that Server Administrator starts after the kernel is loaded. By default, Server Administrator starts during system startup.

Copying a Dynamically Built Device Driver to Systems Running the Same Kernel

When Server Administrator dynamically builds a device driver for the running kernel, it installs the device driver into the directory /lib/modules/<kernel>/misc, where <kernel> is the kernel name returned by typing uname -r. If you have a system running the same kernel for which a device driver was built, you can copy the newly built device driver to the same directory on the other system. This action allows Server Administrator to use Dynamic Kernel Support on multiple systems without having to install the kernel source on every system. 

For example: System A is running a kernel that is not supported by one of the Server Administrator prebuilt device drivers. System B is running the same kernel. Perform the following steps to build a device driver on system A and copy the device driver to system B for use by Server Administrator:

  1. Ensure that the Dynamic Kernel Support prerequisites are met on system A.

  2. Install Server Administrator on system A.

  3. Server Administrator builds a device driver for the kernel running on system A during installation. 

  4. Type uname -r to determine the name of the running kernel.

  5. Copy the file /lib/modules/<kernel>/misc/esm.o from system A to the same directory on system B.

  6. note.gif NOTE: You might have to create the directory /lib/modules/<kernel>/misc on system B. 
     
  7. Install Server Administrator on system B.

  8. Server Administrator detects that the device driver you copied to the file /lib/modules/<kernel>/misc/esm.o supports the running kernel and uses that device driver. 

note.gif NOTE: When Server Administrator is uninstalled from system B, the process removes the /lib/modules/<kernel>/misc/esm.o file that you copied to system B.

Installing and Upgrading Server Administrator

This section explains how to install and upgrade the Server Administrator. There are three installation options:

  • Use the setup program on the Systems Management CD to install or upgrade Server Administrator and other managed node software.

  • Install or upgrade Server Administrator from the Red Hat Linux command line.

  • Use the unattended installation program to install Server Administrator and other managed node software on multiple systems.

Prerequisites for Installing Server Administrator

  • You must be logged in as root.

  • The running kernel must have loadable module support enabled.

  • The SNMP agent that is provided with the operating system must be installed.

Installing and Upgrading Server Administrator Using the Systems Management CD

The Systems Management CD features an Express Setup option and a Custom Setup option for installing Server Administrator and other managed node software, and an Express Upgrade option and a Custom Upgrade option for upgrading Server Administrator and other managed node software.

When you load the Systems Management CD in your system�s CD drive, the setup program uses your system�s peripheral controller interconnect (PCI) bus to search for installed hardware such as controller cards.

When a user selects the Express Setup or Express Upgrade option, the user lets the setup program install or upgrade all the managed node components that are appropriate for the hardware configuration of your particular system. For more information on how to perform an express setup or express upgrade, see the Server Assistant QIG. You can access the QIG from the task bar within the setup program.

When a user selects the Custom Setup or Custom Upgrade option, the user can deselect one or more components that the setup program has identified as appropriate for your system. During an express setup or express upgrade, you cannot add to the list of components to install because all the components that are appropriate for the hardware configuration are preselected.

The sections that follow show how to install and upgrade Server Administrator and other managed node software using the Custom Setup and Custom Upgrade options.

Custom Installation
  1. Start a system running X Windows.

  2. Insert the Systems Management CD into the CD drive on your system.

  3. If the CD does not mount automatically, type mount /mnt/cdrom. 

    After the CD mounts, the File Manager should automatically start and display the contents of the root directory of the CD. 

  4. Double-click the start.sh file in the File Manager window.

  5. The Welcome to Dell OpenManage Systems Management Installation screen appears.

  6. Click Install/Update/Uninstall Systems Management Software.

  7. A software license agreement appears.

  8. Click Accept if you agree.

  9. A message displays stating that a setup wizard is being prepared to lead you through the setup process.

    The Select Setup Type screen appears. 

  10. Select Custom Setup.

  11. The Managed Node Software screen appears. Each managed node software application listed has a check box to the left of its name. A check in the check box indicates that the software is selected for installation. As a default, all available components are selected.

    A button appears to the right of each component name.

    The Settings button indicates that you can install the component and that you can get more information about it.

    The More Info buttons are color coded:

    • Black indicates that the software is available for your system.

    • Yellow indicates that the software is available for your system, but you must perform an additional action before you can install it; for example, starting the driver for the component.

    • Red indicates that the software is unavailable for your system. You do not have required hardware or software components installed.

    Buttons that appear in gray do not provide either information or configuration options. 



  12. Click Next to install the selected components.

  13. The Installation Summary screen appears, listing all of the managed node services that you selected for installation.

  14. Click Next to continue.

  15. A Confirm Install dialog box appears.

  16. Click Yes to confirm your selections.

  17. The Dell OpenManage Components screen appears. Messages are displayed, stating which components are being installed. When the selected components are installed, the Installation Complete screen appears.

  18. Click Finish.
Custom Upgrade
  1. Start a system running X Windows.

  2. Insert the Systems Management CD into the CD drive on your system.

  3. If the CD does not automatically mount, type mount /mnt/cdrom. 

    After the CD mounts, the File Manager should automatically start and display the contents of the root directory of the CD. 

  4. Double-click the start.sh file in the File Manager window. 
  5. The Welcome to Dell OpenManage Systems Management Installation screen appears.

  6. Click Install/Update/Uninstall Systems Management Software.

  7. A software license agreement appears.

  8. Click Accept if you agree.

  9. A message displays stating that a setup wizard is being prepared to lead you through the setup process.

    The Managed Node Software screen appears.

  10. Select Custom Upgrade.

  11. The Managed Node Upgrade Selection screen appears. Each managed node component listed has a check box to the left of its name. A check in the check box indicates that the component is selected for upgrade. As a default, all installed components are selected.

    A button to the right of each component name provides information about the component.

    The Upgrade Info button indicates that you can upgrade the component and that you can get more information about it.

    The More Info buttons are color coded:

    • Yellow indicates that the software is available for your system, but either the current version is already installed or you must perform an additional action before you can install it; for example, starting the driver for the component.

    • Red indicates that the software is unavailable for your system. You do not have required hardware or software components installed.

    Buttons that appear in gray do not provide either information or configuration options. 

  12. Click Next to upgrade the selected components.

  13. The Installation Summary screen appears, listing all the managed node services you selected for upgrade.

  14. Click Next to continue.

  15. A Confirm Install dialog box appears.

  16. Click Yes to confirm your selections.

  17. The Dell OpenManage Components screen appears. Messages display, stating which components are being installed. 

  18. Click Finish.

Installing and Upgrading Server Administrator From the Red Hat Linux Command Line

This section describes how to install or upgrade Server Administrator from the Red Hat Linux command line.

Prerequisites for Installing Server Administrator
  • You must be logged in as root.

  • The running kernel must have loadable module support enabled.

  • The SNMP agent that is provided with the operating system must be installed.

Installing and Upgrading

Use the following procedure to install Server Administrator for the first time or to upgrade to a more recent version of Server Administrator.

note.gif NOTE: Do not start X Windows on your system.
  1. Insert the Systems Management CD into the CD drive on your system


    If the CD does not mount automatically, type mount /mnt/cdrom.

  2. Change to the directory that contains the installation shell script by typing cd /mnt/cdrom.

  3. Run the installation script by typing sh start_text.sh.

  4. Follow the directions on the screen to install all necessary files to the managed node system. If you are upgrading to a more recent version of Server Administrator, the installation script will uninstall previously installed versions before installing the current version of Server Administrator.

Performing an Unattended Installation Using the System Management CD

The Systems Management CD features an unattended installation option.

Unattended installation allows you to install Server Administrator on multiple systems simultaneously. You can perform an unattended installation by creating an unattended installation package that contains all of the necessary managed node software files and a script that includes responses to expected installation questions. The unattended installation package is distributed to the remote systems using a software distribution tool from an ISV. When the package is distributed, the installation script executes to install the software.

Creating and Distributing Unattended Installation Package

The unattended installation option creates an unattended installation package in a directory on your system's hard drive. To create an unattended installation package, perform the following steps:

note.gif NOTE: Do not start an X Windows system.
  1. Insert the Systems Management CD into the CD drive on your system.


    If the CD does not mount automatically, type mount /mnt/cdrom. 

  2. Change to the directory that contains the installation shell script by typing cd /mnt/cdrom.

  3. Run the installation script by typing sh prepunat.sh.

  4. Follow the directions on the screen. When prompted by the setup program, type a destination (directory path) for the creation of the unattended installation package.

  5. Follow the directions on the screen to install all necessary files to the managed node system.

    The unattended installation package is now located in the specified destination directory.

Distributing Unattended Installation Packages

The custom unattended installation package is located in the directory you created in step 4 above. This directory contains all of the managed node software components to distribute, along with all the necessary unattended installation program files.

  1. Configure your ISV software distribution software to execute the start_text.sh program after the unattended installation package has been distributed.

  2. Use your ISV distribution software to distribute the unattended installation package to the remote systems.

  3. The start_text.sh program executes to install Server Administrator on each remote system.


Uninstalling Server Administrator

You can uninstall Server Administrator using the Red Hat Linux command line. Additionally, you can perform an unattended uninstallation on multiple systems simultaneously. 

Prerequisites for Uninstalling Server Administrator

You must be logged in as root.

Uninstalling Server Administrator From the Red Hat Linux Command Line

note.gif NOTE: Do not start X Windows on your system.
  1. Insert the Systems Management CD into the CD drive on your system.


    If the CD does not mount automatically, type mount /mnt/cdrom.

  2. Change to the directory that contains the uninstallation shell script by typing cd /mnt/cdrom.

  3. Run the uninstallation script by typing sh uninstall.sh.

  4. Follow the directions on the screen to uninstall all installed Server Administrator files from the managed node system.

Performing an Unattended Uninstallation of Managed Node Software

The Systems Management CD features an unattended uninstallation procedure.

Unattended uninstallation allows you to uninstall Server Administrator from multiple systems simultaneously. The unattended uninstallation package is distributed to the remote systems using a software distribution tool from an ISV. When the package is distributed, the uninstallation script executes to uninstall the software.

Distributing the Unattended Installation Package

The Systems Management CD has been preconfigured to act as the unattended uninstallation package. To distribute the package to one or more systems, perform the following steps:

  1. Configure your ISV software distribution software to execute the uninstall.sh program after the unattended uninstallation package has been distributed.

  2. Use your ISV software distribution software to distribute the unattended uninstallation package to the remote systems.

  3. The uninstall.sh program executes to uninstall Server Administrator on each remote system.


Configuring the Server Administrator Instrumentation

On systems running supported Red Hat Linux operating systems, you can configure Server Administrator to change the default password for SNMP Set operations.

Changing the Default Password for SNMP Set Operations 

note.gif NOTE: The default password for root is calvin.
  1. Type the following command: 
  2. dcinuser32 

    The Systems Management User Security utility displays the following instructions: 

    Dell Systems Management User Security Utility 

    Dell Computer Corporation. 

    Version x.y.y (BLD_zzzz

    The user name and password allow SET commands to be honored by
    Server Administrator; otherwise SET requests will be rejected. 

    Do you want to change the default security settings for 
    Server Administrator?

    (Y for Yes, N for No, or Q to Quit; then press the Enter key): 

  3. If you want to change the default password, press <y>, type the new password, and type the new password again to confirm it.
     

    If you do not want to change the default password, press <n> or <q> to exit. Exiting resets the root password for allowing SNMP Set operations to its default value.

Installing/Upgrading/Uninstalling on Systems Running Supported Novell NetWare Operating Systems

This section explains how to install, upgrade, and uninstall Server Administrator on a system that is running a supported Novell NetWare operating system. This section includes the following topics: 

Installing and Upgrading Server Administrator

Uninstalling Server Administrator

Installing and Upgrading Server Administrator

This section explains how to install and upgrade the Server Administrator. There are two installation options:

  • Use the setup program on the Systems Management CD to install or upgrade Server Administrator and other managed node software.

  • Use the silent installation procedure to install Server Administrator and other managed node software on multiple systems.

Prerequisites for Installing or Upgrading Server Administrator

The following are prerequisites for installing Server Administrator:

  • You must have administrator privileges.

  • The SNMP agent that is provided with the operating system must be installed on the managed node system.

Installing and Upgrading Server Administrator Using the Systems Management CD

  1. Insert the Systems Management CD into the system's CD drive. 

  2. Type load cdrom and press <Enter>. 

  3. If the volume name does not display, type volumes at the console prompt and press <Enter>. 

  4. All available volumes display. 

  5. Record the volume name for the CD drive.

  6. Type load nwconfig and press <Enter>. 

  7. In the NetWare Configuration screen under Configuration Options, select Product Options and press <Enter>. 

  8. On the Other Installation Actions menu, select Install a product not listed and press <Enter>. 

  9. note.gif NOTE: A dialog box listing previously selected paths might appear after pressing <Enter>. Press <Esc> to close this dialog box. 

    A default message appears, stating that the product is to be installed from drive A. 

  10. Press <F3> to specify a different installation path.

  11. Erase A: and type volume_name:netware, where volume_name is the name of the volume assigned to the CD drive.

    note.gif NOTE: You cannot enter spaces in the pathname.

     

  12. After you enter the path, press <Enter> to continue.

  13. A message appears, stating: 

    Indicate which file groups you want installed.

  14. Server Administrator installs automatically. You must select the other components you want to install.

  15. note.gif NOTE: Items selected for installation have an X next to them. Pressing <Enter> next to an item selects that item. Pressing the spacebar next to an item toggles the selection between selected and not selected.
     
  16. To accept the components you have selected and to continue with installation, press <F10>. 

  17. The installation of Server Administrator and the components you selected begins. Status messages appear. 

    The Systems Management Security Utility appears and asks whether you want to change the default security settings.

    note.gif NOTE: The default root password is calvin

  18. Select one of the following options: 

    • Press <y> to change the user password. 

    • Press <n> if you want to add or change a user other than "root." You can change defaults for "root." You are prompted for a user name and password. When you are finished adding users, press <q> to return to the installation program. 

    • Press <q> to quit the security utility and to accept default "root" security.

    The installation of Server Administrator and the components you selected continues. Status messages appear. 

  19. When the installation of Server Administrator is complete, press <Esc> twice and <Enter> once to return to the console prompt and exit the NWConfig program.

Performing a Silent Installation or Upgrade of Server Administrator

Use the following procedure to silently install Server Administrator for the first time or to upgrade to a more recent version of Server Administrator.

  1. Insert the Systems Management CD into the system's CD drive. 

  2. Type load cdrom and press <Enter>. 

  3. If the volume name does not display, type volumes at the console prompt and press <Enter>. 

  4. All available volumes display. 

  5. Record the volume name for the CD drive.

  6. Type load volume_name:\Netware\ominss32.nlm and press <Enter>.

  7. The installation script installs all necessary files to the managed node system. If you are upgrading to a more recent version of Server Administrator, the installation script will uninstall previously installed versions before installing the current version of Server Administrator.


Uninstalling Server Administrator

You can uninstall Server Administrator from your system using the Product Options menu in the NWConfig utility or using the silent uninstallation script provided on the Systems Management CD.

Uninstalling Using the NWConfig Utility

  1. At the NetWare command line console, type load nwconfig and press <Enter>.

  2. Select Product Options from the Configuration Options menu.

  3. Select View/Configure/Remove from the Other Installation Actions menu.

  4. Select SRVADMIN from the Currently Installed Products menu and press <Delete> to uninstall Server Administrator.

Performing a Silent Uninstallation

  1. Insert the Systems Management CD into the system's CD drive. 

  2. Type load cdrom and press <Enter>. 

  3. If the volume name does not display, type volumes at the console prompt and press <Enter>. 

  4. All available volumes display. 

  5. Record the volume name for the CD drive.

  6. Type volume_name:\Netware\omunins.ncf and press <Enter>.

  7. The installation script uninstalls all Server Administrator files from the managed node system.


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