Manuals

Manuals
Dell OpenManage™ Software Quick Installation Guide

Dell OpenManage™ Software Quick Installation Guide


bullet Maximizing the Value of Your Dell PowerEdge System bullet Installing Systems Management Software on a Management Station
bullet Verifying the Dell OpenManage Server Support Kit Contents bullet Updating Drivers and Utilities
bullet Systems Management Software Overview bullet Security Patches and Hotfixes
bullet Installing Your Operating System bullet Obtaining Technical Assistance
bullet Installing Systems Management Software on a Managed System

Maximizing the Value of Your Dell™ PowerEdge™ System

Use the supplied CDs to quickly get your system up and running. You will get consistent, reliable results and ensure trouble-free operation. The CDs provide:

  • Streamlined operating system installation — Reduces the time required for the installation of Microsoft® Windows®, Novell® NetWare®, and Red Hat® Enterprise Linux operating systems by guiding you through an easy-to-follow step-by-step process.
  • Setup and configuration — Provide the necessary tools for setting up and configuring PowerEdge systems and software. The tools permit automatic discovery and configuration of Dell-provided RAID controllers and network adapters.
  • Utilities, drivers, and diagnostics — Allow you to view and create Dell software driver and diagnostic diskettes.
  • Systems Management — Installs Dell OpenManage™ software applications to help ensure the maximum reliability and availability of your systems. These applications provide the tools needed to remotely monitor, diagnose, and update your systems.
  • Documentation — Allows quick access to available system, systems management software, RAID controller, and peripheral documents in supported languages.
    NOTE: To view documentation on systems that are running Red Hat Enterprise Linux, you must launch index.htm from within the appropriate language directory.

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Verifying the Dell OpenManage Server Support Kit Contents

The server support kit includes, but is not limited to, the following components:

  • The Dell PowerEdge Installation and Server Management CD is a bootable CD that provides the tools you need to configure your system and install your operating system. This CD contains the latest systems management software products, including Dell OpenManage Server Administrator diagnostics, storage management, and remote access services.
  • The Dell Systems Management Consoles CD contains all the latest Dell systems management console products, including Dell OpenManage IT Assistant, Dell OpenManage Array Manager, and other management utilities.
  • The Dell PowerEdge Service and Diagnostic Utilities CD provides the tools you need to configure your system and delivers the latest BIOS, firmware, diagnostics, and Dell-optimized drivers for your system.
  • The Dell PowerEdge Documentation CD helps you stay current with documentation for systems, systems management software products, peripherals, and RAID controllers.

Most of these CDs also contain readme files, which provide the latest product information.

Compare the contents of your system accessories box with the packing slip or invoice enclosed with your system. If any components are missing or damaged, call Dell within 30 days of the invoice date for a free replacement. For more information, see "Obtaining Technical Assistance."

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Systems Management Software Overview

Dell OpenManage systems management software is a suite of application programs for PowerEdge systems. This software allows you to manage your system with proactive monitoring, diagnosis, notification, and remote access.

Each system that you plan to manage with Dell OpenManage software products is called a managed system. Managed system applications include Server Administrator, Array Manager, and remote access controller (RAC) software. A management station can be used to remotely manage one or more managed systems from a central location. By installing IT Assistant on a management station, you can effectively manage from one to thousands of remote managed systems.

Figure 1 illustrates the relationship between a management station and its managed systems. Figure 1 also shows the operating systems and the Dell OpenManage software products that may be installed on the managed systems.

Figure 1. Example of a Management Station and Managed Systems

Table 1 describes the Dell OpenManage products.

Table 1. Dell OpenManage Systems Management Software Applications

Function Software Product CD Description

Local system management,

including RAID configuration

and management

Server Administrator Installation and Server Management A management solution for PowerEdge systems that provides a consolidated and consistent way to monitor, configure, update, and manage individual Dell systems.

Server Administrator provides the following features:

  • Security management
  • A command-line interface (CLI)
  • Extensive logging
  • Ability to review and report the configuration and status of a host-based RAID subsystem
  • Diagnostic tools to isolate hardware problems while the system is still operational
  • Rapid access to detailed fault and performance information that is reported in the user interface
  • Remote administration of monitored systems, including BIOS setup, shutdown, start up, and RAC security
  • Enhanced features for configuring a system's locally attached RAID and non-RAID disk storage
  • Storage management information in an integrated graphical view
  • Status of local and remote storage attached to a monitored system
  • Support for SCSI, SATA, and ATA, but not for Fibre Channel
  • Ability to perform controller and enclosure functions for all supported RAID and non-RAID controllers and enclosures from a single graphical interface or CLI, without the use of the controller BIOS utilities
  • Ability to protect your data by configuring data redundancy, assigning hot spares, or rebuilding failed drives
Configure and manage RAID Array Manager Systems Management Consoles and Installation and Server Management A comprehensive storage management solution in an integrated graphical view. Array Manager enables you to configure and manage local and remote storage attached to a server while the server is online and continuing to process requests.

Array Manager performs the following functions:

  • Obtains information about storage devices attached to the server, including controllers and array disks, enclosures, channels, and other physical components
  • Obtains information on the storage system's logical components, such as virtual disks and volumes, and displays the connections among the logical and physical storage components
  • Creates and deletes virtual disks on the storage system
  • Rebuilds and reconstructs data on a system's locally attached RAID storage

NOTE: Both Array Manager and the Server Administrator Storage Management Service can be used to manage SCSI RAID subsystems. Dell recommends that you use the Server Administrator Storage Management Service for systems running Windows and Red Hat Enterprise Linux operating systems. See the Server Administrator User's Guide for a detailed description of the differences between Array Manager and Server Administrator Storage Management Service.

Status and reporting IT Assistant Systems Management Consoles A systems management console program, usually installed on one management station to collect information and provide a view of all managed systems. IT Assistant performs the following functions:
  • Fault monitoring with notification through e-mail or console alerting to keep administrators informed of events reported from disk, memory, voltage, fan, and thermal conditions
  • Inventory and asset reporting including service tag number, cost of ownership information, and specifics of the BIOS, microprocessors, and memory
  • In-context launch of device-specific tools such as Server Administrator, Array Manager, Remote Access console, Dell PowerConnect™ switch console, and Digital KVM console.
Remote management Remote access controller (DRAC III, DRAC III/XT, DRAC 4, ERA, ERA/O, and ERA/MC) Systems Management Consoles These hardware and software solutions perform the following functions:
  • Provide alert messages for system problems, enable remote system management, and reduce the need for the system administrator to go to a system
  • Help improve the overall availability of Dell systems
  • Provide remote access to an inoperable system, allowing you to obtain complete control of the local console
BMC Management Utility Systems Management Consoles A utility that provides remote management and configuration of systems equipped with a baseboard management controller (BMC) using the IPMI protocol.

This utility is available only for Windows and Red Hat Enterprise Linux operating systems.

Management of Dell-Specific Active Directory objects Active Directory Snap-in Utility Systems Management Consoles Provides an extension snap-in to the Microsoft Active Directory Users Active Directory and Computers snap-in, which allows you to manage Dell-specific Active Directory objects. The Dell-specific schema class definitions and their installation are also included on the CD.

You can use this option when the Dell-specific schema classes have been added to the Active Directory schema.

Server setup and operating system installation Server Assistant Installation and Server Management A utility that provides:
  • Step-by-step system configuration including RAID controllers and network interfaces
  • Installation support for Windows, Red Hat Enterprise Linux, and NetWare operating systems
  • Dell-optimized device drivers for PowerEdge systems

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Installing Your Operating System

Perform the following steps to determine if an operating system has been installed on your system:

  1. Ensure that the keyboard, mouse, and monitor are connected to your system and turn on your system.

  2. Read and accept the software license agreement to continue.

    Your system reboots. If a message appears and states that bootable drives do not exist or that an operating system was not found, then an operating system has not been installed on your system. Have your operating system CD available and continue with the next steps.

    If an operating system has been preinstalled on your system, it is not necessary to continue with this process. Locate the operating system’s Installation Instructions document that was provided with your system and follow those instructions to complete the installation process.

Perform the following steps to install an operating system on your system:

  1. Insert the Installation and Server Management CD and restart your system.

  2. Select Server Setup on the Server Assistant main page.

  3. Follow the step-by-step instructions to configure your hardware and to install your operating system.

For additional information about installing RAID, see Getting Started With RAID on the documentation CD.

NOTE: When you use Server Assistant to install Windows or Red Hat Enterprise Linux operating systems, Server Assistant automatically copies the relevant Server Administrator installation files onto the hard drive and places Install Server Administrator and Delete Server Administrator Installation Files icons on the desktop.

You can use the Install Server Administrator icon to install Server Administrator without the installation CD. On systems running Windows, clicking this icon brings up the standard installation interface. On systems running Red Hat Enterprise Linux, clicking this icon runs the Red Hat Enterprise Linux custom installation. If you do not want to install Server Administrator, you can remove the installation files by clicking the Delete Server Administrator Installation Files icon. After you confirm that you want to continue, all Server Administrator files, including the icons, are removed.

NOTE: When installing the Windows operating system, some hardware configurations with more than 4 GB of physical memory installed require additional steps after the operating system installation to fully utilize all installed memory.

For more information on Physical Address Extension (PAE), see:

www.microsoft.com/windows2000/en/advanced/help/PAE_checklist.htm

www.microsoft.com/resources/documentation/windowsserv/2003/enterprise/proddocs/en-us/paex86_2.asp

support.microsoft.com/default.aspx?scid=kb;en-us;283037

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Installing Systems Management Software on a Managed System

NOTE: Server Administrator installation is not supported on the following systems:
  • PowerEdge 300, 2300, 4300, 4350, 6300, or 6350 systems
  • PowerEdge SC systems including SC1420, SC1425, SC420, or 400SC
  • Systems containing a version of Systems Management software prior to version 4.3
NOTE: If a 4.2 or earlier version of Systems Management software is installed on your system, you cannot directly upgrade to version 4.4. To preserve your settings, you must upgrade to version 4.3, and then you can upgrade to version 4.4 for the latest software and firmware updates.


NOTE: Install the SNMP agent on your managed system using your operating system medium before installing the managed system software.


NOTE: The setup program provides both an Express Setup option and a Custom Setup option. The Express Setup option (recommended) automatically installs all of the detected software components that are necessary to manage your system. The Custom Setup option enables you to select which software components you want to install. The procedure in this document is based on the Express Setup option. See the Dell OpenManage Installation and Security User's Guide for information about Custom Setup.


NOTE: Support is now added for Windows Server™ 2003 Standard and Enterprise x64 Editions, Windows Server 2003 Web Edition (32-bit) with Service Pack 1 (SP1) or later, Windows Small Business Server 2003 (32-bit) with SP1 or later, Red Hat Enterprise Linux (version 3) for Intel® Extended Memory 64 Technology (Intel EM64T), and Red Hat Enterprise Linux (version 4) for Intel x86 and Intel EM64T. For Windows Server 2003 Standard and Enterprise x64 Editions, IT Assistant, RAC Management Station, and Array Manager Console are not supported features.

 

NOTE: To avoid booting to Server Assistant, remove the Installation and Server Management CD if you restart your system.

Installing Managed System Software for Supported Microsoft Windows Operating Systems

Installing Managed System Software for Supported Red Hat Enterprise Linux Operating Systems

Installing Managed System Software for Supported Novell NetWare Operating Systems

Installing Managed System Software for Supported Microsoft Windows Operating Systems

  1. Log on with administrator privileges to the system running the Windows 2000 Server or Windows Server 2003 (collectively referred to as Windows hereafter) operating system where you want to install the managed system components.

  2. Verify that your system has Internet Explorer 6.0 installed (available for download at www.microsoft.com/). You can also use Mozilla versions 1.7.1 and 1.7.3 on systems running a supported Windows operating system.

  3. If you have a RAID controller installed on your system and you plan to install the storage management function, ensure that the device drivers for each RAID controller are also installed.

    You can find device drivers on the Service and Diagnostic Utilities CD. You can verify the device driver under Windows by right-clicking My Computer, selecting Manage, and then clicking Device Manager.

  4. Insert the Installation and Server Management CD into the CD drive.

    The setup program should start automatically. If it does not, click the Start button, click Run, and then type x:\srvadmin\windows\setup.exe (where x is the drive letter of your CD drive). The setup program starts the prerequisite checker utility.

  5. Review the results of the prerequisite checks performed and resolve any conditions that are listed.

  6. Click the Install, Modify, Repair, or Remove Server Administrator button.

  7. Click Next on the Welcome screen.

  8. Accept the License Agreement and click Next.

  9. Select Express setup and click Next.

  10. Click Install to proceed through the installation process.

    The setup program automatically installs all of the managed system software for your hardware configuration.

  11. When the installation is complete, click Finish and restart your system if prompted before using the software.

Installing Managed System Software for Supported Red Hat Enterprise Linux Operating Systems

  1. Log on as root to the system running the supported Red Hat Enterprise Linux operating system where you want to install the managed system components.

  2. Insert the Installation and Server Management CD into the CD drive.

  3. If necessary, mount the CD using the mount /mnt/cdrom or a similar command.

  4. If you plan to install DRAC III, DRAC III/XT, ERA, or ERA/O software, then navigate to the /srvadmin/linux/express-install-with-RAC3 directory. If you plan to install DRAC 4 software, navigate to the /srvadmin/linux/express-install-with-RAC4 directory. Then, from either directory, execute the following RPM command:

    rpm –ihv *.rpm

  5. If you are not certain which RAC is installed in your system, then execute the srvadmin-install.sh script from the /srvadmin/linux/supportscripts directory as follows:

    sh srvadmin-install.sh --express

    or

    sh srvadmin-install.sh -x

    The script will install the RAC software. If no RAC device is present, the script will not install any RAC software.

  6. Start the services with the sh srvadmin-services.sh start command.
NOTE: You can log the output of the RPM installation by adding 2>&1 | tee –a /var/log/srvadmin.log to the above RPM command. The resulting command would be:

rpm –ihv *.rpm 2>&1|tee –a /var/log/srvadmin.log

Installing Managed System Software for Supported Novell NetWare Operating Systems

  1. Insert the Installation and Server Management CD into the CD drive of the system running NetWare 6.5.

The CD loads automatically.

  1. If the volume name does not display, type volumes at the console prompt and press <Enter>. 

    All available volumes are displayed.

  2. Record the volume name for the CD drive.

  3. Type load nwconfig and press <Enter>.

  4. In the NetWare Configuration screen under Configuration Options, select Product Options and press <Enter>.

  5. On the Other Installation Actions menu, select Install a product not listed and press <Enter>.
    note.gif NOTE: A dialog box listing previously selected paths might appear after you press <Enter>. Press <Esc> to close this dialog box.

    A default message appears, stating that the product is to be installed from drive A:.

  6. Press <F3> to specify a different installation path.

  7. Delete A: and type the volume name and path name:

    volume_name:srvadmin\netware

    where volume_name is the name of the volume assigned to the CD drive.

    note.gif NOTE: You cannot enter spaces in the path name.


  8. After you type the path name, press <Enter> to continue.

    The following message appears:

    Indicate which file groups you want installed.

    Server Administrator is not listed as a selection because it is installed by default.

  9. Select the components you want to install.
    note.gif NOTE: Items selected for installation have an X next to them. Pressing <Enter> next to an item selects that item. Pressing the spacebar next to an item switches the selection between selected and not selected.


  10. Press <F10> to accept the components you have selected.

  11. The summary screen appears and is the last point to halt the installation. Review the summary information and press <Enter> to continue or <Esc> to abort the installation.

    The installation of Server Administrator and the components you selected begins. Status messages appear.

    The Systems Management Security Utility appears and asks whether you to change the default security settings for SNMP Set operations.

    note.gif NOTE: The default root password is calvin.


  12. Select one of the following options:
    • Press <y> to change the default password for root.

      Type the new password, and then type the password again to confirm.

    • Press <n> or <q> to exit the security utility and reset the password for root to its default value.

      The installation of Server Administrator and the components you selected continues. Status messages appear. When the installation is complete, a dialog box appears stating that the installation is complete.

  13. Press <Enter>.

  14. Press <Esc> twice and <Enter> once to return to the console prompt and exit the NWConfig program.

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Installing Systems Management Software on a Management Station

The express installation (only for Windows) installs IT Assistant, the Array Manager console, the RAC console, and the BMC Management Utility. Express installation installs all of these components; if you would like to install only one or a few of them, then see the custom installation sections of the Dell OpenManage Installation and Security User's Guide.

NOTE: For Windows, management station applications run only on systems running Windows XP Professional, Windows 2000 Professional (SP4), the Windows Server 2003 family (including Small Business Server [SBS]), and the Windows 2000 Server family (including SBS), and can manage systems running supported Windows, NetWare, and Red Hat Enterprise Linux operating systems. IT Assistant is not supported on Windows Server 2003 SBS and Windows 2000 Server SBS operating systems.

 

NOTE: Only the RAC console and the BMC Management Utility are supported for Red Hat Enterprise Linux operating systems.

 

NOTE: Support is now added for Windows Server 2003 Standard and Enterprise x64 Editions. For Windows Server 2003 Standard and Enterprise x64 Editions, Array Manager and DRAC III are not supported features. IT Assistant is not supported on Windows x64 Editions.

Installing Management Station Software on Microsoft Windows Operating Systems

Installing Management Station Software on Red Hat Enterprise Linux Operating Systems

Installing Management Station Software on Microsoft Windows Operating Systems

NOTE: IT Assistant installation is not supported on systems with a version of IT Assistant prior to version 7.0 that was installed with Systems Management software prior to version 4.3. If a 4.2 or earlier version of Systems Management software is installed on your system, you cannot directly upgrade to version 4.4. To preserve your settings, you must upgrade to version 4.3, and then you can upgrade to version 4.4 for the latest software and firmware updates.
NOTE: To successfully install IT Assistant, install the MSDE agent (if it is not already installed) on your management station using your Systems Management Consoles CD before installing the management station software. Then reboot after the MSDE installation.

To install applications onto the management station, perform the following steps:

  1. Log on with administrator privileges to the system where you want to install the management station applications.

  2. Insert the Systems Management Consoles CD into the CD drive.

    The setup program should start automatically. If it does not, click the Start button, click Run, and then type x:\windows\setup.exe (where x is the drive letter of your CD drive). The setup program starts the prerequisite checker utility.

  3. Review the results of the prerequisite checks performed and resolve any conditions that are listed.

  4. Click the Install, Modify, Repair, or Remove Management Station button.

    The Welcome screen is displayed.

  5. Click Next.

    The License Agreement screen is displayed.

  6. Select I Accept and click Next.

    The Setup Type screen is displayed.

  7. Select Express and click Next.

    The Ready To Install Install Install Install screen is displayed.

  8. Click Install to accept the selected features and begin installation.

    The Installing Dell OpenManage Management Station screen appears. Messages appear stating the status and progress of the software components being installed.

    When the selected components are installed, the Install Wizard Completed dialog box appears.

  9. Click Finish to exit the Dell OpenManage Management Station installation.

Installing Management Station Software on Red Hat Enterprise Linux Operating Systems

The BMC Management Utility and the RAC components of the management station suite of software can be used on a management station running Red Hat Enterprise Linux.

To install the BMC Management Utility onto the management station, perform the following steps to launch the installation program:

  1. Log on as root to the system where you want to install the management station components.

  2. If necessary, mount the CD using the mount /mnt/cdrom or a similar command.

  3. Navigate to the /linux/bmc directory and execute the rpm -ivh *.rpm command.

To install the RAC Management Station component, perform the following steps to launch the installation program:

  1. Log on as root to the system where you want to install the management station components.

  2. If necessary, mount the CD using the mount /mnt/cdrom or a similar command.

  3. Navigate to the /linux/rac directory and execute the rpm -ivh *.rpm command.

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Updating Drivers and Utilities

The Service and Diagnostic Utilities CD contains device drivers and utilities that you can use to update your system. You must copy the drivers and utilities to either a diskette or to your hard drive to use them. 

For the latest product updates, such as BIOS, firmware, drivers, and Dell OpenManage applications, go to the Dell Support website at support.dell.com.

NOTE: You can run the Service and Diagnostic Utilities CD only on systems running Windows. To extract drivers for systems that are running Red Hat Enterprise Linux or NetWare, you must use the Service and Diagnostic Utilities CD on a system running Windows and then copy or share the selected files to the final destination system.
  1. Insert the Service and Diagnostic Utilities CD into the CD drive on a system running Windows.

    The setup program should start automatically. If it does not, click the Start button, click Run, and then type x:\setup.exe (where x is the drive letter of your CD drive).

  2. Select the system, and from the Select Drivers/Utilities Set, select the file set that you want to update, and then click Continue.

  3. From the Drivers and Utilities Page, select the utility or driver file that you want to update by clicking the link for the device name. 

    The system prompts you for a location in which to save the file.  Files are delivered in compressed format. BIOS and firmware files normally require diskettes for the extraction.

  4. Decompress the file.

    See the Dell OpenManage Server Administrator Compatibility Guide for additional information about BIOS, firmware, drivers, and Dell OpenManage application versions.

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Security Patches and Hotfixes

It is strongly recommended that you download and install the latest security patches, hotfixes, and service or support packs for your operating system immediately after installation. Downloads for your operating system are available at www.microsoft.com, www.redhat.com, or www.novell.com.

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Obtaining Technical Assistance

Before contacting Dell for technical assistance, see the Dell Support website at support.dell.com. If you need additional technical support, see "Getting Help" in your system's Installation and Troubleshooting Guide for country- or region-specific information about contacting Dell by using telephone, fax, and Internet services.

For Dell Enterprise Training and Certification programs, see www.dell.com/training. This service may not be offered in all locations.

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Information in this document is subject to change without notice.
© 2001–2005 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: Dell, the DELL logo, Dell OpenManage, PowerConnect, and PowerEdge are trademarks of Dell Inc.; Windows Server is a trademark, and Microsoft and Windows are registered trademarks of Microsoft Corporation; Novell and NetWare are registered trademarks of Novell, Inc.; Red Hat is a registered trademark of Red Hat, Inc.; Intel is a registered trademark of Intel Corporation.

Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.

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Last revised: Mar 2005

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