Use the supplied CDs to quickly get your system up and running. You will get
consistent, reliable results and ensure trouble-free operation. The CDs provide:
Streamlined operating system installation Reduces the time required for
the installation of Microsoft® Windows®, Novell® NetWare®, and Red Hat® Enterprise
Linux operating systems by guiding you through an easy-to-follow step-by-step process.
Setup and configuration Provide the necessary tools for setting up and
configuring PowerEdge systems and software. The tools permit automatic discovery and
configuration of Dell-provided RAID controllers and network adapters.
Utilities, drivers, and diagnostics Allow you to view and create Dell
software driver and diagnostic diskettes.
Systems Management Installs Dell OpenManage software applications to
help ensure the maximum reliability and availability of your systems. These applications
provide the tools needed to remotely monitor, diagnose, and update your systems.
Documentation Allows quick access to available system, systems management
software, RAID controller, and peripheral documents in supported languages.
NOTE: To view documentation on systems that
are running Red Hat Enterprise Linux, you must launch index.htm from within the
appropriate language directory.
The server support kit includes, but is not limited to, the following components:
The Dell PowerEdge Installation and Server Management CD is a bootable CD that
provides the tools you need to configure your system and install your operating system.
This CD contains the latest systems management software products, including Dell
OpenManage Server Administrator diagnostics, storage management, and remote access
services.
The Dell Systems Management Consoles CD contains all the latest Dell systems
management console products, including Dell OpenManage IT Assistant, Dell OpenManage Array
Manager, and other management utilities.
The Dell PowerEdge Service and Diagnostic Utilities CD provides the tools you
need to configure your system and delivers the latest BIOS, firmware, diagnostics, and
Dell-optimized drivers for your system.
The Dell PowerEdge Documentation CD helps you stay current with documentation for
systems, systems management software products, peripherals, and RAID controllers.
Most of these CDs also contain readme files, which provide the latest product
information.
Compare the contents of your system accessories box with the packing slip or invoice
enclosed with your system. If any components are missing or damaged, call Dell within 30
days of the invoice date for a free replacement. For more information, see "Obtaining Technical Assistance."
Dell OpenManage systems management software is a suite of application programs for
PowerEdge systems. This software allows you to manage your system with proactive
monitoring, diagnosis, notification, and remote access.
Each system that you plan to manage with Dell OpenManage software products is called a managed
system. Managed system applications include Server Administrator, Array
Manager, and remote access controller (RAC) software. A management station can be
used to remotely manage one or more managed systems from a central location. By
installing IT Assistant on a management station, you can effectively manage from
one to thousands of remote managed systems.
Figure 1 illustrates the relationship between a management
station and its managed systems. Figure 1 also shows the operating systems and the Dell
OpenManage software products that may be installed on the managed systems.
Table 1. Dell OpenManage Systems
Management Software Applications
Function
Software Product
CD
Description
Local system management,
including RAID configuration
and management
Server Administrator
Installation and Server Management
A management solution for PowerEdge systems that provides a consolidated
and consistent way to monitor, configure, update, and manage individual Dell systems.
Server
Administrator provides the following features:
Security management
A command-line interface (CLI)
Extensive logging
Ability to review and report the configuration and status of a host-based RAID subsystem
Diagnostic tools to isolate hardware problems while the system is still operational
Rapid access to detailed fault and performance information that is reported in the user
interface
Remote administration of monitored systems, including BIOS setup, shutdown, start up,
and RAC security
Enhanced features for configuring a system's locally attached RAID and non-RAID disk
storage
Storage management information in an integrated graphical view
Status of local and remote storage attached to a monitored system
Support for SCSI, SATA, and ATA, but not for Fibre Channel
Ability to perform controller and enclosure functions for all supported RAID and
non-RAID controllers and enclosures from a single graphical interface or CLI, without the
use of the controller BIOS utilities
Ability to protect your data by configuring data redundancy, assigning hot spares, or
rebuilding failed drives
Configure and manage RAID
Array Manager
Systems Management Consoles and Installation and Server
Management
A comprehensive storage management solution in an integrated graphical
view. Array Manager enables you to configure and manage local and remote storage attached
to a server while the server is online and continuing to process requests.
Array
Manager performs the following functions:
Obtains information about storage devices attached to the server, including controllers
and array disks, enclosures, channels, and other physical components
Obtains information on the storage system's logical components, such as virtual disks
and volumes, and displays the connections among the logical and physical storage
components
Creates and deletes virtual disks on the storage system
Rebuilds and reconstructs data on a system's locally attached RAID storage
NOTE: Both Array Manager and the Server Administrator
Storage Management Service can be used to manage SCSI RAID subsystems. Dell recommends
that you use the Server Administrator Storage Management Service for systems running
Windows and Red Hat Enterprise Linux operating systems. See the Server Administrator
User's Guide for a detailed description of the differences between Array Manager and
Server Administrator Storage Management Service.
Status and reporting
IT Assistant
Systems Management Consoles
A systems management console program, usually installed on one management
station to collect information and provide a view of all managed systems. IT Assistant
performs the following functions:
Fault monitoring with notification through e-mail or console alerting to keep
administrators informed of events reported from disk, memory, voltage, fan, and thermal
conditions
Inventory and asset reporting including service tag number, cost of ownership
information, and specifics of the BIOS, microprocessors, and memory
In-context launch of device-specific tools such as Server Administrator, Array Manager,
Remote Access console, Dell PowerConnect switch console, and Digital KVM console.
Remote management
Remote access controller (DRAC III, DRAC III/XT, DRAC 4, ERA, ERA/O, and
ERA/MC)
Systems Management Consoles
These hardware and software solutions perform the following functions:
Provide alert messages for system problems, enable remote system management, and reduce
the need for the system administrator to go to a system
Help improve the overall availability of Dell systems
Provide remote access to an inoperable system, allowing you to obtain complete control
of the local console
BMC Management Utility
Systems Management Consoles
A utility that provides remote management and configuration of systems
equipped with a baseboard management controller (BMC) using the IPMI protocol.
This
utility is available only for Windows and Red Hat Enterprise Linux operating systems.
Management of Dell-Specific Active Directory objects
Active Directory Snap-in Utility
Systems Management Consoles
Provides an extension snap-in to the Microsoft Active Directory Users
Active Directory and Computers snap-in, which allows you to manage Dell-specific Active
Directory objects. The Dell-specific schema class definitions and their installation are
also included on the CD.
You can use this option when the Dell-specific schema classes
have been added to the Active Directory schema.
Server setup and operating system installation
Server Assistant
Installation and Server Management
A utility that provides:
Step-by-step system configuration including RAID controllers and network interfaces
Installation support for Windows, Red Hat Enterprise Linux, and NetWare operating
systems
Dell-optimized device drivers for PowerEdge systems
Perform the following steps to determine if an operating system has been installed on
your system:
Ensure that the keyboard, mouse, and monitor are connected to your system and turn on
your system.
Read and accept the software license agreement to continue.
Your system reboots. If a message appears and states that bootable drives do not exist or
that an operating system was not found, then an operating system has not been installed on
your system. Have your operating system CD available and continue with the next steps.
If
an operating system has been preinstalled on your system, it is not necessary to continue
with this process. Locate the operating systems Installation Instructions
document that was provided with your system and follow those instructions to complete the
installation process.
Perform the following steps to install an operating system on your system:
Insert the Installation and Server Management CD and restart your system.
Select Server Setup on the Server Assistant main page.
Follow the step-by-step instructions to configure your hardware and to install your
operating system.
For additional information about installing RAID, see Getting Started With RAID
on the documentation CD.
NOTE:
When you use Server Assistant to install Windows or Red Hat Enterprise Linux operating
systems, Server Assistant automatically copies the relevant Server Administrator
installation files onto the hard drive and places Install Server Administrator and Delete
Server Administrator Installation Files icons on the desktop.
You can use the Install
Server Administrator icon to install Server Administrator without the installation CD.
On systems running Windows, clicking this icon brings up the standard installation
interface. On systems running Red Hat Enterprise Linux, clicking this icon runs the Red
Hat Enterprise Linux custom installation. If you do not want to install Server
Administrator, you can remove the installation files by clicking the Delete Server
Administrator Installation Files icon. After you confirm that you want to continue,
all Server Administrator files, including the icons, are removed.
NOTE: When installing the Windows operating
system, some hardware configurations with more than 4 GB of physical memory installed
require additional steps after the operating system installation to fully utilize all
installed memory.
For more information on Physical Address Extension (PAE), see:
NOTE: Server
Administrator installation is not supported on the following systems:
PowerEdge 300, 2300, 4300, 4350, 6300, or 6350 systems
PowerEdge SC systems including SC1420, SC1425, SC420, or 400SC
Systems containing a version of Systems Management software prior to version 4.3
NOTE: If a 4.2 or
earlier version of Systems Management software is installed on your system, you cannot
directly upgrade to version 4.4. To preserve your settings, you must upgrade to version
4.3, and then you can upgrade to version 4.4 for the latest software and firmware updates.
NOTE: Install the
SNMP agent on your managed system using your operating system medium before installing the
managed system software.
NOTE: The setup program provides both an Express
Setup option and a Custom Setup option. The Express Setup option
(recommended) automatically installs all of the detected software components that are
necessary to manage your system. The Custom Setup option enables you to select
which software components you want to install. The procedure in this document is based on
the Express Setup option. See the Dell OpenManage Installation and Security
User's Guide for information about Custom Setup.
NOTE: Support is now added for Windows
Server 2003 Standard and Enterprise x64 Editions, Windows Server 2003 Web Edition
(32-bit) with Service Pack 1 (SP1) or later, Windows Small Business Server 2003 (32-bit)
with SP1 or later, Red Hat Enterprise Linux (version 3) for Intel® Extended Memory 64
Technology (Intel EM64T), and Red Hat Enterprise Linux (version 4) for Intel x86 and Intel
EM64T. For Windows Server 2003 Standard and Enterprise x64 Editions, IT Assistant, RAC
Management Station, and Array Manager Console are not supported features.
NOTE: To avoid
booting to Server Assistant, remove the Installation and Server Management CD if
you restart your system.
Log on with administrator privileges to the system running the Windows 2000 Server or
Windows Server 2003 (collectively referred to as Windows hereafter) operating system where
you want to install the managed system components.
Verify that your system has Internet Explorer 6.0 installed (available for download at www.microsoft.com/).
You can also use Mozilla versions 1.7.1 and 1.7.3 on systems running
a supported Windows operating system.
If you have a RAID controller installed on your system and you plan to install the
storage management function, ensure that the device drivers for each RAID controller are
also installed.
You can find device drivers on the Service and Diagnostic Utilities
CD. You can verify the device driver under Windows by right-clicking My Computer,
selecting Manage, and then clicking Device Manager.
Insert the Installation and Server Management CD into the CD drive.
The setup program should start automatically. If it does not, click the Start
button, click Run, and then type x:\srvadmin\windows\setup.exe
(where x is the drive letter of your CD drive). The
setup program starts the prerequisite checker utility.
Review the results of the prerequisite checks performed and resolve any conditions that
are listed.
Click the Install, Modify, Repair, or Remove Server Administrator button.
Click Next on the Welcome screen.
Accept the License Agreement and click Next.
Select Express setup and click Next.
Click Install to proceed through the installation process.
The setup program automatically installs all of the managed system software for your
hardware configuration.
When the installation is complete, click Finish and restart your system if
prompted before using the software.
Log on as root to the system running the supported Red Hat Enterprise Linux operating
system where you want to install the managed system components.
Insert the Installation and Server Management CD into the CD drive.
If necessary, mount the CD using the mount /mnt/cdrom or a similar
command.
If you plan to install DRAC III, DRAC III/XT, ERA, or ERA/O software, then navigate to
the /srvadmin/linux/express-install-with-RAC3 directory. If you plan to install
DRAC 4 software, navigate to the /srvadmin/linux/express-install-with-RAC4
directory. Then, from either directory, execute the following RPM command:
rpm ihv *.rpm
If you are not certain which RAC is installed in your system, then execute the srvadmin-install.sh
script from the /srvadmin/linux/supportscripts directory as follows:
sh srvadmin-install.sh --express
or
sh srvadmin-install.sh -x
The script will install the RAC software. If no RAC device is present, the script will
not install any RAC software.
Start the services with the sh
srvadmin-services.sh start command.
NOTE: You can log the output of
the RPM installation by adding 2>&1
| tee a /var/log/srvadmin.log to the above RPM command. The resulting command
would be:
Insert the Installation and Server Management CD into the CD drive of the system
running NetWare 6.5.
The CD loads automatically.
If the volume name does not display, type volumes at the console prompt
and press <Enter>.
All available volumes are displayed.
Record the volume name for the CD drive.
Type load nwconfig and
press <Enter>.
In the NetWare Configuration screen under Configuration Options, select Product
Options and press <Enter>.
On the Other Installation Actions menu, select Install a product not listed
and press <Enter>.
NOTE: A dialog box listing previously selected paths might
appear after you press <Enter>. Press <Esc> to close this dialog box.
A default message appears, stating that the product is to be installed from drive A:.
Press <F3> to specify a different installation path.
Delete A: and type the
volume name and path name:
volume_name:srvadmin\netware
where volume_name is the name of the volume assigned to the CD drive.
NOTE: You cannot enter spaces in the path name.
After you type the path name, press <Enter> to continue.
The following message
appears:
Indicate which file groups you
want installed.
Server Administrator is not listed as a selection because it is installed by default.
Select the components you want to install.
NOTE: Items selected for installation have an X next
to them. Pressing <Enter> next to an item selects that item. Pressing the spacebar
next to an item switches the selection between selected and not selected.
Press <F10> to accept the components you have selected.
The summary screen appears and is the last point to halt the installation. Review the
summary information and press <Enter> to continue or <Esc> to abort the
installation.
The installation of Server Administrator and the components you selected
begins. Status messages appear.
The Systems Management Security Utility appears and asks whether you to change the
default security settings for SNMP Set operations.
NOTE: The default root password is calvin.
Select one of the following options:
Press <y> to change the default password for root.
Type the new password, and
then type the password again to confirm.
Press <n> or <q> to exit the security utility and reset the password for
root to its default value.
The installation of Server Administrator and the components
you selected continues. Status messages appear. When the installation is complete, a
dialog box appears stating that the installation is complete.
Press <Enter>.
Press <Esc> twice and <Enter> once to return to the console prompt and exit
the NWConfig program.
The express installation (only for Windows) installs IT Assistant, the Array Manager
console, the RAC console, and the BMC Management Utility. Express installation installs
all of these components; if you would like to install only one or a few of them, then see
the custom installation sections of the Dell OpenManage Installation and Security
User's Guide.
NOTE: For Windows,
management station applications run only on systems running Windows XP Professional,
Windows 2000 Professional (SP4), the Windows Server 2003 family (including Small Business
Server [SBS]), and the Windows 2000 Server family (including SBS), and can manage systems
running supported Windows, NetWare, and Red Hat Enterprise Linux operating systems. IT
Assistant is not supported on Windows Server 2003 SBS and Windows 2000 Server SBS
operating systems.
NOTE: Only the RAC
console and the BMC Management Utility are supported for Red Hat Enterprise Linux
operating systems.
NOTE: Support is now
added for Windows Server 2003 Standard and Enterprise x64 Editions. For Windows Server
2003 Standard and Enterprise x64 Editions, Array Manager and DRAC III are not supported
features. IT Assistant is not supported on Windows x64 Editions.
NOTE: IT Assistant installation is not
supported on systems with a version of IT Assistant prior to version 7.0 that was
installed with Systems Management software prior to version 4.3. If a 4.2 or earlier
version of Systems Management software is installed on your system, you cannot directly
upgrade to version 4.4. To preserve your settings, you must upgrade to version 4.3, and
then you can upgrade to version 4.4 for the latest software and firmware updates.
NOTE: To successfully install IT Assistant,
install the MSDE agent (if it is not already installed) on your management station using
your Systems Management Consoles CD before installing the management station
software. Then reboot after the MSDE installation.
To install applications onto the management station, perform the following steps:
Log on with administrator privileges to the system where you want to install the
management station applications.
Insert the Systems Management Consoles CD into the CD drive.
The setup program should start automatically. If it does not, click the Start
button, click Run, and then type x:\windows\setup.exe
(where x
is the drive letter of your CD drive). The setup program starts the prerequisite checker
utility.
Review the results of the prerequisite checks performed and resolve any conditions that
are listed.
Click the Install, Modify, Repair, or Remove Management Station button.
The Welcome
screen is displayed.
Click Next.
The License Agreement screen is displayed.
Select I Accept and click Next.
The Setup Type screen is
displayed.
Select Express and click Next.
The Ready To Install InstallInstallInstall screen is displayed.
Click Install to accept the selected features and begin installation.
The Installing
Dell OpenManage Management Station screen appears. Messages appear stating the status
and progress of the software components being installed.
When the selected components are installed, the Install Wizard Completed dialog
box appears.
Click Finish to exit the Dell OpenManage Management Station installation.
The BMC Management Utility and the RAC components of the management station suite of
software can be used on a management station running Red Hat Enterprise Linux.
To install the BMC Management Utility onto the management station, perform the
following steps to launch the installation program:
Log on as root to the system where you want to install the management station
components.
If necessary, mount the CD using the mount /mnt/cdrom or a similar
command.
Navigate to the /linux/bmc
directory and execute the rpm
-ivh *.rpm command.
To install the RAC Management Station component, perform the following steps to launch
the installation program:
Log on as root to the system where you want to install the management station
components.
If necessary, mount the CD using the mount /mnt/cdrom or a similar
command.
Navigate to the /linux/rac
directory and execute the rpm
-ivh *.rpm command.
The Service and Diagnostic Utilities CD contains device drivers and utilities
that you can use to update your system. You must copy the drivers and utilities to either
a diskette or to your hard drive to use them.
For the latest product updates, such as BIOS, firmware, drivers, and Dell OpenManage
applications, go to the Dell Support website at support.dell.com.
NOTE: You can run the Service and
Diagnostic Utilities CD only on systems running Windows. To extract drivers for
systems that are running Red Hat Enterprise Linux or NetWare, you must use the Service
and Diagnostic Utilities CD on a system running Windows and then copy or share the
selected files to the final destination system.
Insert the Service and Diagnostic Utilities CD into the CD drive on a system
running Windows.
The setup program should start automatically. If it does not, click the Start
button, click Run, and then type x:\setup.exe (where x
is the drive letter of your CD drive).
Select the system, and from the Select Drivers/Utilities Set, select the file set
that you want to update, and then click Continue.
From the Drivers and Utilities Page, select the utility or driver file that you
want to update by clicking the link for the device name.
The system prompts you for a location in which to save the file. Files are delivered
in compressed format. BIOS and firmware files normally require diskettes for the
extraction.
Decompress the file.
See the Dell OpenManage Server Administrator Compatibility
Guide for additional information about BIOS, firmware, drivers, and Dell OpenManage application versions.
It is strongly recommended that you download and install the latest security patches,
hotfixes, and service or support packs for your operating system immediately after
installation. Downloads for your operating system are available at www.microsoft.com,
www.redhat.com, or www.novell.com.
Before contacting Dell for technical assistance, see the Dell Support website at support.dell.com.
If you need additional technical support, see "Getting Help" in your system's Installation
and Troubleshooting Guide for country- or region-specific information about contacting
Dell by using telephone, fax, and Internet services.
For Dell Enterprise Training and Certification programs, see www.dell.com/training.
This service may not be offered in all locations.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is
strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Dell OpenManage,
PowerConnect, and PowerEdge are trademarks of Dell Inc.; Windows Server
is a trademark, and Microsoft and Windows are registered trademarks of
Microsoft Corporation; Novell and NetWare are registered trademarks of
Novell, Inc.; Red Hat is a registered trademark of Red Hat, Inc.; Intel is a
registered trademark of Intel Corporation.
Other trademarks and trade names may be used in this document to refer to either the
entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.