######################################################################
DELL OPENMANAGE(TM) INSTALLATION AND SERVER MANAGEMENT README
######################################################################

Version 4.4.1
Release Date: July 2005

The Dell OpenManage Server Support Kit consists of a suite of four
CDs to assist you in installing, configuring, and updating the 
necessary programs and operating systems you need to get your 
Dell(TM) PowerEdge(TM) server up and running. 

######################################################################
CONTENTS
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* Criticality
* Compatibility/Minimum Requirements
* Release Highlights - Features
* Release Highlights - Fixes
* Installation
* User Notes
* Known Issues
* History

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CRITICALITY
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2 = Recommended

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COMPATIBILITY/MINIMUM REQUIREMENTS
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The following PowerEdge systems are supported for 
"Dell PowerEdge Installation and Server Management" CD version 4.4.1: 
830 and 850.


######################################################################
Release Highlights - Features
######################################################################

* Added installation support for the following new platforms:
  - PE830
  - PE850

Note: This release supports only these 2 new platforms.
 
######################################################################
Release Highlights - Fixes
######################################################################

N/A

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INSTALLATION
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* On Microsoft(R) Windows(R) operating systems, run "setup.exe" from
  the "srvadmin\windows" directory of the CD (not necessary if your
  CD runs automatically) or the software package.

* On Red Hat Enterprise Linux operating systems, to perform an 
  Express Install with RAC, navigate to the 
  "/srvadmin/linux/express-install-with-RAC3"
  or "/srvadmin/linux/express-install-with-RAC4" subdirectory and
  execute the following Red Hat Package Manager (RPM) command (from 
  the CD or software package):

  rpm -ihv *.rpm

  If you are not certain which RAC is installed in you system, then
  execute the "srvadmin-install.sh" script from the 
  "/srvadmin/linux/supportscripts" directory as follows:

  sh srvadmin-install.sh -x


* On Novell(R) NetWare(R) operating systems, run "nwconfig" and set 
  the installation path to the "netware" directory of the CD or the 
  software package.

* Detailed installation instructions, including silent install 
  options, can be found in the "Dell OpenManage Installation and 
  Security User's Guide" on the "Dell PowerEdge Documentation" CD.

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USER NOTES
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======================================================================
USER NOTES FOR ALL SUPPORTED OPERATING SYSTEMS
======================================================================

* If a reboot is required after installation of Server Administrator, 
  the CD must be removed from the CD drive.

* Adaptec utilities are no longer available on the "Installation 
  and Server Management" CD. They continue to be available for 
  customer downloads from the Dell Support website at 
  "support.dell.com."

* The "Dell OpenManage Software Quick Installation Guide" provides
  instructions on how to install the applications on the "Installation
  and Server Management" CD for all supported operating systems. See 
  the "QUICK_INSTALL_GUIDE.htm" file in the 
  "srvadmin\docs\en\OpenManage_QIG" directory on the "Installation
  and Server Management" CD. 

* If you are running any application on the "Installation and Server
  Management" CD, close the application before installing Server
  Administrator applications.

* This version of Dell OpenManage Install only supports upgrade from
  Dell OpenManage version 4.3. If you are using a version prior to
  4.3, you must uninstall the previously installed version before
  installing this new version. You can also upgrade the
  previously installed version to version 4.3 first (if your 
  version is 3.0 or higher), and then upgrade to this version.

======================================================================
USER NOTES FOR SUPPORTED WINDOWS OPERATING SYSTEMS
======================================================================

* To upgrade from Dell OpenManage Array Manager to the enhanced
  Storage Management Service, do the following:

  1. Perform an upgrade of your Dell OpenManage software suite.

  2. Go to "Add/Remove" programs, select the "Dell OpenManage Server
     Administrator" entry and click "Change."  

  3. Follow the wizard and choose the "Modify" option under "Program
     Maintenance."

  4. In the "Custom Setup" screen, choose to install "Storage
     Management" under Server Administrator and to uninstall "Array
     Manager." This will remove Array Manager from your system and
     install the enhanced Storage Management Service.

* You should not apply Windows Server(TM) 2003 Service Pack 1 (SP1) until
  you have upgraded your version of Dell OpenManage.  If you want
  to retain your Server Administrator settings from an older version
  of Dell OpenManage, you should first upgrade to Dell OpenManage
  version 4.3, and then upgrade to Dell OpenManage version 4.4.1 You
  must upgrade to Dell OpenManage version 4.4.1 prior to applying SP1.

* In the prerequisite checker screen, you may get the message "An 
  error occurred while attempting to execute a Visual Basic Script. 
  Please confirm that Visual Basic files are installed correctly."
  This error occurs when the prerequisite checker calls the OpenManage
  vbstest.vbs (a visual basic script) to verify the installation
  environment and fails for some reason.

  The possible causes are:

  1. Incorrect Internet Explorer Security Settings.
     Check that the following are set:
     A. "Tools"->"Internet Options"->"Security"->"Custom Level"
        ->"Scripting"->"Active Scripting"->"Enable"
     B. "Tools"->"Internet Options"->"Security"->"Custom Level"
        ->"Scripting"->"Scripting of Java Applets"->"Enable"

  2. Windows Scripting Host (WSH) has disabled the running of VBS
     scripts.
     WSH is installed during operating system installation, by 
     default.  WSH can be configured to prevent scripts with a .VBS 
     extension from being run.  On the Desktop, right click "My 
     Computer" then go to "Open"->"Tools"->"Folder Options"->"File 
     Types".  Look for the extension "VBS" and verify that "File 
     Types" is set to "VBScript Script File". If not, click "Change"
     and choose "Microsoft Windows Based Script Host" as the 
     application that gets invoked to run the script.

  3. WSH is the wrong version, corrupted, or not installed.
     WSH is installed during operating system installation, by
     default.  Go to the following location for the current WSH to
     download: http://msdn.microsoft.com/downloads/list/webdev.asp

* If you attempt to install version 2.2 of Server Administrator on a
  version of Microsoft Windows Server 2003 that ships after Microsoft
  Windows Server 2003 SP1, you may be informed that Server
  Administrator may conflict with an optional Windows component of
  such a version. In such a case, you should either install a newer
  version of Server Administrator that supports the given version of
  Windows, or remove the specified component before installing this
  version of Server Administrator. To remove an optional component of
  Windows, use the "Add/Remove Windows Components" wizard. This
  wizard is accessed by selecting "Add or Remove Programs" from the
  "Control Panel," and then selecting "Add/Remove Windows Components."

* On Windows operating systems, an upgrade only upgrades features 
  which are already installed.  If you want to add features, you can 
  do so from "Add or Remove Programs" after applying the upgrade.  

* To perform CLI upgrade on Windows operating systems, enter these
  properties on the command line: 
  REINSTALL=ALL and REINSTALLMODE=vomus. 
 
  For example, to upgrade your system management software:

  msiexec /i SysMgmt.msi REINSTALL=ALL REINSTALLMODE=vomus


* MSI requires all installers to specify the MEDIAPACKAGEPATH property
  if the MSI file does not reside on the root of the CD.  This 
  property is set to "\srvadmin\windows\SystemsManagement" for
  the Server Administrator MSI package. If you decide to make your
  own CD, make sure that the CD layout remains the same. The 
  SysMgmt.msi file must reside under the folder
  "\srvadmin\windows\SystemsManagement" on the CD.

  For detailed information, go to the Microsoft website:

  "http://msdn.microsoft.com/library/default.asp?url=/library/en-us/
  msi/setup/mediapackagepath.asp" 

* MSI reference counting takes effect if you install the Intel SNMP
  agent using the MSI provided by Intel, and then install the Intel
  SNMP agent again using Dell OpenManage Install.  The Intel SNMP
  agent is not removed during installation of either MSI; you must
  remove both installers from the system to remove the agent. 

* When launching the MSI installation packages from your Windows
  Explorer, all MSI output will be logged into this file:
  "SysMgmt.log." It is stored at %TEMP%.

* During Server Administrator installation, if the Array Manager 
  component is selected for installation and the Storage Management 
  component is not selected (or vice versa), the "space required" 
  display for the unselected component will still show the required
  space due to common files being shared between the two components.

* During installation/uninstallation, the Windows Installer Service 
  may display the time remaining for the current task to complete.
  This is only an approximation by the Windows Installer Engine based
  on varying factors.
  
* A new console window must be opened and CLI commands executed from
  that window after an "Unattended Installation" has completed. It is
  not possible to execute CLI commands from the same console window in
  which Server Administrator was installed.

* If Server Administrator is being installed or uninstalled on a 
  system where the Web download version of Dell PowerEdge 
  Diagnostics (version 2.2) is running, the Windows Installer 
  Service may display a message stating that specific files needed
  by Server Administrator are in use by Diagnostics. Select the
  "Ignore" option in the message box as the files being referred
  to are not being used by Server Administrator.

* When installing Server Administrator on Windows 2000, you must 
  select a disk drive that has disk space greater than the required
  space.  This will ensure availability of additional disk space for
  the temporary installation (not reflected in the "space required"
  field) required by Windows Installer Service.

* When installing Server Administrator on Windows 2000 systems, 
  additional "Custom Install" components selected during an "Express 
  Install" are retained upon returning to the "Express Install" 
  option. To remove these components, you must deselect them from
  the "Custom Install" dialog.  
 
* Before installing Server Administrator on Windows 2000 systems, 
  verify that the "Unsigned non-driver installation behavior"
  policy is set to "Silently succeed." Otherwise, the Dell OpenManage
  Installer cannot properly install Server Administrator applications.

  This policy can be found in "Start" -> "Programs" -> 
  "Administrative Tools" -> "Local Security Policy." Expand "Security
  Settings" -> "Local Policies" -> "Security Options." After changing
  the policy, execute "secedit /refreshpolicy MACHINE_POLICY" from the 
  command shell to immediately invoke the security policy change.
  After Server Administrator installation is completed, this policy 
  can be set to its original value.

* During installation of Server Administrator on Windows 2000,
  if an "Out of Memory" error message is displayed, you must exit 
  the installation and free up memory. Close other applications 
  or perform any other task that will free up memory, before 
  re-attempting Server Administrator installation.

* Server Administrator may conflict with the Intel IMB driver. 
  If you receive an informational message recommending that you
  uninstall the Intel IMB driver before installing Server 
  Administrator, you can do so through the Device Manager. Perform
  the following steps:

  1. Open the Device Manager.  
  2. Expand the "System devices" list.
  3. Right-click the device with a name of the form "IMB Driver *" 
     and select "Uninstall."
  4. Select "OK" to uninstall.

  If you choose to install Server Administrator while the Intel
  IMB driver is installed, you may have problems with running 
  Server Administrator. Server Administrator services may fail 
  to start, or Server Administrator may have problems accessing 
  sensor data.	

======================================================================
USER NOTES FOR SUPPORTED RED HAT ENTERPRISE LINUX OPERATING SYSTEMS
======================================================================

* If your system comes with a factory installed Red Hat Enterprise 
  Linux (version 3) operating system for Intel EM64T, then prior to 
  installing Server Administrator, you will need to install a set of 
  Server Administrator-dependent RPM files.  For convenience, these 
  RPM files are provided on the CD or package.  Navigate to the 
  subfolder "/srvadmin/linux/RPMS/RH3_x86_64" and run "rpm -Uvh *" 
  to install these RPM files before installing Server Administrator.

* To avoid warnings concerning the RPM package key during 
  installation, mount the CD or package, and import the key using the
  command: 

  rpm --import /mnt/cdrom/srvadmin/linux/RPM-GPG-KEY

* If you have performed a default manual install of your Linux 
  operating system without Dell Server Assistant, you will need a 
  set of Server Administrator dependent RPM files installed prior to 
  installing Server Administrator.  These RPM files can be found on 
  the Red Hat operating system media.  You can locate them under 
  the "/srvadmin/linux/RPMS" folder on the CD or software package.
  Under this folder, there are subfolders "RH3_i386," "RH3_x86_64,"
  "RH4_i386," and "RH4_x86_64." Navigate to the subfolder that 
  matches your Linux operating system and run "rpm –Uvh *" to 
  install these RPM files prior to launch the Server Administrator
  install.

* Source packages for Red Hat RPMs are available on the "Installation
  and Server Management" CD under the "/srvadmin/linux/SRPMS"
  directory.  The CD image is available from the Dell Support website
  at "support.dell.com".

* The IPMI device driver of Server Administrator may conflict with the
  OpenIPMI device driver. If you start Server Administrator services
  (by either entering the "srvadmin-services.sh start" command, or
  rebooting), while the OpenIPMI driver is running, Server 
  Administrator may fail to start, or Server Administrator may 
  have problems accessing sensor data. It is recommended that you 
  unload the OpenIPMI driver before starting Server Administrator
  services.

* The IPMI device driver of Server Administrator may conflict with the
  Intel IMB device driver. If you start Server Administrator
  services (by either entering the "srvadmin-services.sh start"
  command, or rebooting), while the IMB device driver is running,
  Server Administrator may fail to start, or Server Administrator
  may have problems accessing sensor data. It is recommended that 
  you unload the IMB driver before starting Server Administrator 
  services.

======================================================================
USER NOTES FOR SUPPORTED NOVELL NETWARE OPERATING SYSTEMS
======================================================================
	
* Installation from a USB drive (key) is not supported on Novell 
  NetWare for Dell OpenManage version 4.4.

* On Novell NetWare operating systems, there is no longer a need to
  reboot the system after an install or to upgrade to Dell OpenManage
  version 4.4.1.

* During the installation of managed system software for Novell 
  NetWare, the "System Management Security Utility" screen appears.
  When prompted to change the default password for Server 
  Administrator, select "N."  This retains the default user name as 
  "root" and the default password as "calvin."  In addition, when 
  prompted to allow SNMP set operations in the Instrumentation 
  Service, select "Y." 

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KNOWN ISSUES
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======================================================================
ISSUES FOR ALL SUPPORTED OPERATING SYSTEMS
======================================================================

* If you already have Adaptec Fast Console installed on your 
  system, you must uninstall this application before installing 
  the Server Administrator Storage Management Service.

======================================================================
ISSUES FOR SUPPORTED WINDOWS OPERATING SYSTEMS
======================================================================

* Dell OpenManage Install does not support Windows "Advertised" 
  installation - the process of automatically distributing a program
  to client computers for installation via Windows group policies. 
  (144364)

* If you choose to uninstall Dell OpenManage software using the 
  CD or Web package, it could take a few minutes before the system
  responds after you select "Remove" to continue. This may give you
  an impression that the system has stopped responding.  It is 
  recommended that uninstall be performed via "Add or Remove
  Programs."
  (144970)

* When launching the Dell OpenManage Installer, an error message may 
  be displayed stating a failure to load a specific library, a 
  denial of access, or an initialization error. An example of 
  installation failure during Dell OpenManage install is "failed to
  load OMIL32.DLL."  This is most likely due to insufficient 
  COM permissions on the system. See the following article to remedy
  this situation: 

  http://support.installshield.com/kb/view.asp?articleid=Q104986

  The Dell OpenManage Install may also fail if a previous installation
  of Dell OpenManage or other software product was unsuccessful. 
  A temporary Windows Installer registry can be deleted, which may 
  remedy the Dell OpenManage Install failure. Delete the following
  key, if present:

  HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress
  (144114, 124944)

* If both Server Administrator and Management Station are to be 
  installed on a system, and the RAC feature is needed, just install
  the Server Administrator Remote Access Service. The Server 
  Administrator Remote Access Service includes the functionality 
  supplied by the Management Station Remote Access Console.
  (139224)
   
* In the "Custom Setup" screen, you must click on an active feature 
  to view your disk space availability, or to change the installation
  directory. For example, if Feature A is selected for installation
  (active) and Feature B is not active, the "Change" and "Space" 
  buttons will be disabled if you click Feature B. You must click on
  Feature A to view your space availability, or to change the 
  installation directory.
  (139020) 

* When adding a feature, if you do not have sufficient disk space on 
  the drive where Server Administrator or Management Station is 
  installed, you will get an out-of-disk-space message suggesting that
  you select a different destination drive. This message is incorrect.
  To correct the problem, you must free up space on the drive where
  Server Administrator or Management Station is installed.
  (139143)

* Dell OpenManage software versions 1.x through 4.2 must be removed to 
  successfully install Dell OpenManage version 4.3 or later.  Use
  "srvadmin\support\OMClean\OMClean.exe" found on your "Installation
  and Server Management" CD to remove the old version of Dell 
  OpenManage.
  (138227)

* If you see the following error when trying to launch Dell OpenManage
  Install, it is recommended that you run the "OMClean.exe" program,
  under the "srvadmin\support\OMClean" directory, to remove an old
  version of Server Administrator on your system.

  "An older version of Server Administrator software is detected on
   this system.  You must uninstall all previous versions of Server
   Administrator applications before installing this version."
  (149522)

* When launching the "Quick Installation Guide" or "User's Guide" 
  from the prerequisite checker, a Windows message will appear 
  indicating that the page is blocked due to enhanced security 
  configuration. You must add this site to the "Trusted Sites" 
  list for the pages to be displayed, or lower your security 
  configuration.
  (134991)

* If you already have Server Administrator version 2.0 installed on a 
  system, you will not be able to install Array Manager 3.6 or earlier
  on that system.  You need to install Array Manager 3.7 using this
  version of the Dell OpenManage Installer.

* Uninstall any previous versions of Server Administrator before 
  installing Citrix Metaframe (all versions). As errors may exist
  in the registry after the Citrix Metaframe installation, you 
  will need to reinstall Server Administrator. 
  (67690)

* If you have low disk space in your Windows system drive, you may 
  encounter misleading warning or error messages when you run Dell
  OpenManage Install. Ensure you have sufficient disk space (10 MB or
  more) on your system drive prior to running Dell OpenManage Install.
  (145218)

* On Windows 2000 with MSI engine 2.0.2600.1183, installing Server
  Administrator using deployment tools that use user impersonation
  will not be able to install the Server Administrator device drivers.
  Upgrade the Windows installer engine to version 3.0 and then run
  the install using deployment tools.
  (134411)

* On Windows 2000 operating systems, a roll-back to the original 
  install configuration occurs if you cancel an uninstallation of
  Server Administrator.  The roll-back may not succeed for systems
  with Windows Installer Service 2.x failing to re-register 
  dependent services.  To resolve the issue, uninstall the failing
  component and reinstall it.  This issue has been fixed for 
  Windows Installer Service 3.x and higher.
  (138608) 

* When you run Dell OpenManage Install in English, German, French,
  or Spanish and get unreadable characters on the "Prerequisite 
  Check Information" screen, ensure that your browser encoding has 
  the default character set.  Resetting your browser encoding to
  use the default character set will resolve the problem.
  (145698)

======================================================================
ISSUES FOR SUPPORTED RED HAT(R) ENTERPRISE LINUX OPERATING SYSTEMS
======================================================================

* Attempts to upgrade a Linux Server Administrator 4.3.0 installation
  may fail to update the DRAC package srvadmin-racsvc-4.3.0-785 when
  attempted from the rpm command-line.  To overcome this issue, stop
  the service(s) first, then retry the upgrade:

  srvadmin-services.sh stop

  rpm -Uhv srvadmin-racsvc-*.rpm
  (144524)

* If the default install location of Server Administrator is changed 
  during installation, some of the Server Administrator directories 
  will not be deleted during uninstallation. This issue is related
  to the default behavior of the RPM engine. For example, if 
  installed with the prefix "--prefix/opt/dell2/srvadmin2/abc/", 
  RPM will only delete the last directory (abc) and the remaining
  directories (/opt/dell2/srvadmin2) are left undeleted.

======================================================================
ISSUES FOR SUPPORTED NOVELL NETWARE SYSTEMS
======================================================================

* Installing Server Administrator on systems running supported 
  Novell NetWare operating systems may require that you run the 
  "restart server" command to complete the installation.

* For managed systems running Novell NetWare 6.x:
  
  Before running the Server Administrator installation in silent mode,
  ensure that the NWconfig utility is not running.  The Server
  Administrator installation depends on the NWconfig utility; if
  the utility is already running when you start a silent 
  installation, it will fail and display the message: "This module is 
  already loaded and cannot be loaded more than once."

* The Novell NetWare server may stop responding while stopping, 
  uninstalling, or upgrading the Array Manager service.  This problem
  may be experienced when using or upgrading from Array Manager 
  Version 3.4 or earlier.  To resolve the issue, stop the Array 
  Manager service by typing the following at the command prompt:
  
  VXSTOP - F
 
  If the Novell NetWare server stops responding while attempting to
  stop the service, edit the "autoexec.ncf" file and comment out the
  line containing ARRAYMGR.NCF. Commenting out this line prevents 
  Array Manager from loading on the next reboot. You can then restart
  the Novell NetWare server and proceed with the Array Manage
  uninstall or upgrade.

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HISTORY:
######################################################################

Version 4.4 A00 
Release Date: May 2005

======================================================================
Release Highlights - Features
======================================================================

* Added installation support for the following operating systems:
   - Windows Server(TM) 2003 x64 (Standard and Enterprise editions)
   - Windows Server 2003 SP1 
     NOTE: Dell OpenManage version 4.3 does not install on SP1
   - Red Hat Enterprise Linux (version 3) for Intel(R) Extended 
     Memory 64 Technology (EM64T)
   - Red Hat Enterprise Linux (version 4) for Intel x86
   - Red Hat Enterprise Linux (version 4) for Intel EM64T

* Added service pack file (MSP) support for Windows upgrade from 
  version 4.3.  MSP files are much smaller in size and are available
  from the Dell Support website at "support.dell.com."

======================================================================
Release Highlights - Fixes
======================================================================

N/A

----------------------------------------------------------------------
Version 4.3 A00 
Release Date: February 2005

======================================================================
Release Highlights - Features
======================================================================

* Added installation support for Dell OpenManage Server Administrator 
  Storage Management Service under Microsoft Windows and Red 
  Hat Enterprise Linux.

* Leveraged native install technologies for each operating system 
  for Server Administrator installs.

* Added Server Update Utility (SUU) 1.0 to the "Dell PowerEdge 
  Updates" CD. SUU is a CD-based application for identifying and 
  applying updates on your PowerEdge server(s).  

======================================================================
Release Highlights - Fixes
======================================================================

N/A

======================================================================

Information in this document is subject to change without notice.
(C) 2004-2005 Dell Inc. All rights reserved.

Reproduction in any manner whatsoever without the written
permission of Dell Inc. is strictly forbidden.

Trademarks used in this text: "Dell," "PowerEdge," and "Dell 
OpenManage" are trademarks of Dell Inc.; "Windows Server" is a 
trademark, and "Microsoft" and "Windows" are registered trademarks of 
Microsoft Corporation; "Novell" and "NetWare" are registered 
trademarks of Novell, Inc.; "Intel" is a registered trademark of 
Intel Corporation; "Red Hat" is a registered trademark of Red Hat, Inc. 

Other trademarks and trade names may be used in this document to refer 
to either the entities claiming the marks and names or their products.  
Dell Inc. disclaims any proprietary interest in 
trademarks and trade names other than its own.

Server Administrator uses the OverLIB JavaScript library. This 
library can be obtained from "www.bosrup.com".

July 2005