If you need help with a technical problem, Dell is ready to assist you.
1 Call technical support from a telephone near or at the LCD TV so that technical
support can
assist you with any necessary procedures. When calling Dell, use your Express
Service Code to
help expedite the routing of your call to the proper support personnel.
The Express Service Code is located on the LCD TV as shown below.
2 In the U.S., Business customers should call 1-877-459-7298, and Consumer
(Home and
Home Office) customers should call 1-800-624-9896.
If you are calling from a different country or are in a different Service area,
see "Contacting
Dell" for your local telephone number.
For specific web address for your country, find the appropriate country section
in the table
below.
When you need to contact Dell, use the electronic addresses, telephone numbers,
and
codes provided in the following table. If you need assistance in determining
which codes
to use, contact a local or an international operator.
|
|
Country (City)
International Access Code
City Code
|
Department Name or Service Area, Website and E-mail Address |
Area Codes,
Local Numbers, and
Toll-Free Numbers |
|
Belgium (Brussels)
|
Website:
support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: tech_be@dell.com |
|
| Country Code: 32 |
E-mail for French Speaking Customers: |
|
| City Code:2 |
support.euro.dell.com/be/fr/emildell/ |
|
| |
Technical Support |
02 481 92 88 |
| |
Customer Care |
02 481 91 19 |
| |
Corporate Sales |
02 481 91 00 |
| |
Fax |
02 481 92 99 |
| |
Switchboard |
02 481 91 00 |
|
Canada (North York, Ontario)
|
Online Order
Status:www.dell.ca/ostatus |
|
| International Access Code: 011 |
Auto Tech (automated technical support) |
toll-free: 1-800-247-9362 |
| |
TechFax |
toll-free: 1-800-950-1329 |
| |
Customer Care (Home Sales/Small Business) |
toll-free: 1-800-847-4096 |
| |
Customer Care (med./large business, government) |
toll-free: 1-800-326-9463 |
| |
Technical Support (Home Sales/Small Business) |
toll-free: 1-800-847-4096 |
| |
Technical Support (med./large bus.,government) |
toll-free: 1-800-387-5757 |
| |
Sales (Home Sales/Small Business) |
toll-free: 1-800-387-5752 |
| |
Sales (med./large bus., government) |
toll-free: 1-800-387-5755 |
| |
Spare Parts Sales & Extended Service Sales |
1 866 440 3355 |
|
| Denmark (Copenhagen) |
Website:support.euro.dell.com |
|
| International Access Code: 00 |
E-mail Support (portable computers): |
|
| Country Code: 45 |
den_nbk_support@dell.com |
|
| |
E-mail Support (desktop computers): |
|
| |
den_support@dell.com |
|
| |
E-mail Support (servers): |
|
| |
Nordic_server_support@dell.com |
|
| |
Technical Support |
7023 0182 |
| |
Customer Care (Relational) |
7023 0184 |
| |
Home/Small Business Customer Care |
3287 5505 |
| |
Switchboard (Relational) |
3287 1200 |
| |
Fax Switchboard (Relational) |
3287 1201 |
| |
Switchboard (Home Small Business) |
3287 5000 |
| |
Fax Switchboard (Home/Small Business) |
3287 5001 |
|
| Finland (Helsinki) |
Website: support.euro.dell.com |
|
| International Access Code: 990 |
E-mail: fin_support@dell.com |
|
| Country Code: 358 |
E-mail Support (servers): |
|
| City Code: 9 |
Nordic_support@dell.com |
|
|
Technical Support |
09 253 313 60 |
|
Technical Support Fax |
09 253 313 81 |
|
Relational Customer Care |
09 253 313 38 |
|
Home/Small Business Customer Care |
09 693 791 94 |
|
Fax |
09 253 313 99 |
|
Switchboard |
09 253 313 00 |
|
| France (Paris) (Montpellier) |
Website:support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: support.euro.dell.com/fr/fr/emaildell/ |
|
| Country Code: 33 |
Home and Small Business |
|
| City Codes: (1) (4) |
Technical Support |
0825 387 270 |
| |
Customer Care |
0825 823 833 |
| |
Switchboard |
0825 004 700 |
| |
Switchboard (calls from outside of France) |
04 99 75 40 00 |
| |
Sales |
0825 004 700 |
| |
Fax |
0825 004 701 |
| |
Fax (calls from outside of France) |
04 99 75 40 01 |
| |
Corporate |
|
| |
Technical Support |
0825 004 719 |
| |
Customer Care |
0825 338 339 |
| |
Switchboard |
01 55 94 71 00 |
| |
Sales |
01 55 94 71 00 |
| |
Fax |
01 55 94 71 01 |
|
| Germany (Langen) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail:tech_support_central_europe@dell.com |
|
| Country Code: 49 |
Technical Support |
06103 766-7200 |
| City Code: 6103 |
Home/Small Business Customer Care |
0180-5-224400 |
| |
Global Segment Customer Care |
06103 766-9570 |
| |
Preferred Accounts Customer Care |
06103 766-9420 |
| |
Large Accounts Customer Care |
06103 766-9560 |
| |
Public Accounts Customer Care |
06103 766-9555 |
| |
Switchboard |
06103 766-7000 |
|
| Greece |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: support.euro.dell.com/gr/en/emaildell/ |
|
| Country Code: 30 |
Technical Support |
080044149518 |
|
Gold Technical Support |
08844140083 |
|
Switchboard |
2108129800 |
|
Sales |
2108129800 |
|
Fax |
2108129812 |
|
| India |
Technical Support |
1600 33 8045 |
|
Sales |
1600 33 8044 |
|
| Ireland (Cherrywood) |
Website: support.euro.dell.com |
|
| International Access Code: 16 |
E-mail: dell_direct_support@dell.com |
|
| Country Code: 353 |
Ireland Technical Support |
1850 543 543 |
| City Code:1 |
U.K. Technical Support (dial within U.K. only) |
0870 908 0800 |
| |
Home User Customer Care |
01 204 4014 |
| |
Small Business Customer Care |
01 204 4014 |
| |
U.K. Customer Care (dial within U.K. only) |
0870 906 0010 |
| |
Corporate Customer Care |
1850 200 982 |
| |
Corporate Customer Care (dial within U.K. only) |
0870 907 4499 |
| |
Ireland Sales |
01 204 4444 |
| |
U.K. Sales (dial within U.K. only) |
0870 907 4000 |
| |
Fax/SalesFax |
01 204 0103 |
| |
Switchboard |
01 204 4444 |
|
| Italy (Milan) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: support.euro.dell.com/it/it/emaildell/ |
|
| Country Code: 39 |
Home and Small Business |
|
| City Code: 02 |
Technical Support |
02 577 826 90 |
| |
Customer Care |
02 696 821 14 |
| |
Fax |
02 696 821 13 |
| |
Switchboard |
02 696 821 12 |
| |
Corporate |
|
| |
Technical Support |
02 577 826 90 |
| |
Customer Care |
02 577 825 55 |
| |
Fax |
02 575 035 30 |
| |
Switchboard |
02 577 821 |
|
| Japan (Kawasaki) |
Website: support.jp.dell.com |
|
| International Access Code: 001 |
Technical Support (servers) |
toll-free: 012-198-498 |
| Country Code: 81 |
Technical Support outside of Japan (servers) |
81-44-556-4162 |
| City Code:44 |
Technical Support (Dimension™ and Inspiron™) |
toll-free: 012-198-226 |
| |
Technical Support outside of Japan (Dimension and Inspiron) |
81-44-520-1435 |
| |
Technical Support (Dell Presision™, OptiPlex™, and
Latitude™) |
toll-free: 0120-198-433 |
| |
Technical Support outside of Japan (Dell Precision, OptiPlex,
and Latitude) |
81-44-556-3894 |
| |
Faxbox Service |
044-556-3490 |
| |
Customer Care |
044-556-4240 |
| |
Business Sales Division (up to 400 employees) |
044-556-1465 |
| |
Preferred Accounts Division Sales (over 400 employees) |
044-556-3433 |
| |
Large Corporate Accounts Sales (over 3500 employees) |
044-556-3430 |
| |
Public Sales (government agencies, educational institutions,
and medical institutions) |
044-556-1469 |
| |
Individual User |
044-556-1760 |
| |
Switchboard |
044-556-4300 |
|
| Latin America |
Customer Technical Support (Austin, Texas, U.S.A.) |
512 725-5007 |
| |
Customer Service (Austin, Texas, U.S.A.) |
512 725-5102 |
| |
Fax (Technical Support and Customer Service) |
512 728-3883 |
| |
Sales (Austin, Texas, U.S.A.) |
512 725-5007 |
| |
SalesFax (Austin, Texas, U.S.A.) |
512 728-4600
or 512 728-3772 |
|
| Luxembourg |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: tech_be@dell.com |
|
| Country Code: 352 |
Technical Support (Brussels, Belgium) |
3420808075 |
| |
Home/Small Business Sales (Brussels, Belgium) |
toll-free: 080016884 |
| |
Corporate Sales (Brussels, Belgium) |
02 481 91 00 |
| |
Customer Care (Brussels, Belgium) |
02 481 91 19 |
| |
Fax (Brussels, Belgium) |
02 481 92 99 |
| |
Switchboard (Brussels, Belgium) |
02 481 91 00 |
|
| Mexico |
Customer Technical Support |
001-877-384-8979
or 001-877-269-3383 |
| International Access Code: 00 |
Sales |
50-81-8800
or 01-800-888-3355 |
| Country Code: 52 |
Customer Service |
001-877-384-8979
or 001-877-269-3383 |
| |
Main |
50-81-8800
or 01-800-888-3355 |
|
| Netherlands (Amsterdam) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail (Technical Support): |
|
| Country Code: 31 |
(Enterprise): nl_server_support@dell.com |
|
| City Code: 20 |
(Latitude): nl_latitude_support@dell.com |
|
| |
(Inspiron): nl_inspiron_support@dell.com |
|
| |
(Dimension): nl_dimension_support@dell.com |
|
| |
(OptiPlex): nl_optiplex_support@dell.com |
|
| |
(Dell Precision): nl_workstation_support@dell.com |
|
| |
Technical Support |
020 674 45 00 |
| |
Technical Support Fax |
020 674 47 66 |
| |
Home/Small Business Customer Care |
020 674 42 00 |
| |
Relational Customer Care |
020 674 4325 |
| |
Home/Small Business Sales |
020 674 55 00 |
| |
Relational Sales |
020 674 50 00 |
| |
Home/Small Business Sales Fax |
020 674 47 75 |
| |
Relational Sales Fax |
020 674 47 50 |
| |
Switchboard |
020 674 50 00 |
| |
Switchboard Fax |
020 674 47 50 |
|
| Norway (Lysaker) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail Support (portable computers): |
|
| Country Code: 47 |
nor_nbk_support@dell.com |
|
| |
E-mail Support (desktop computers): |
|
| |
nor_support@dell.com |
|
| |
E-mail Support (servers): |
|
| |
nordic_server_support@dell.com |
|
| |
Technical Support |
671 16882 |
| |
Relational Customer Care |
671 17514 |
| |
Home/Small Business Customer Care |
23162298 |
| |
Switchboard |
671 16800 |
| |
Fax Switchboard |
671 16865 |
|
| Poland (Warsaw) |
Website: support.euro.dell.com |
|
| International Access Code: 011 |
E-mail: pl_support@dell.com |
|
| Country Code: 48 |
Customer Service Phone |
57 95 700 |
| City Code: 22 |
Customer Care |
57 95 999 |
| |
Sales |
5795999 |
| |
Customer Service Fax |
57 95 806 |
| |
Reception Desk Fax |
57 95 998 |
| |
Switchboard |
57 95 999 |
|
| Portugal |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: support.euro.dell.com/pt/en/emaildell/ |
|
| Country Code: 351 |
Technical Support |
707200149 |
| |
Customer Care |
800 300 413 |
| |
Sales |
800 300 410 or 800 300 411 or
800 300 412 or 21 422 07 10 |
| |
Fax |
21 424 01 12 |
|
| Puerto Rico |
General Support |
1-800-805-7545 |
|
| Singapore (Singapore) |
Technical Support |
toll-free: 800 6011 051 |
| International Access Code: 005 |
Customer Service (Penang, Malaysia) |
604 633 4949 |
| Country Code: 65 |
Transaction Sales |
toll-free: 800 6011 054 |
| |
Corporate Sales |
toll-free: 800 6011 053 |
|
| Spain (Madrid) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: support.euro.dell.com/es/es/emaildell/ |
|
| Country Code: 34 |
Home and Small Business |
902 118 541 |
| City Code: 91 |
Technical Support |
902 100 130 |
| |
Customer Care |
902 118 540 |
| |
Sales |
902 118 541 |
| |
Switchboard |
902 118 541 |
| |
Fax |
902 118 539 |
| |
Corporate |
|
| |
Technical Support |
902 100 130 |
| |
Customer Care |
902 118 546 |
| |
Switchboard |
91 722 92 00 |
| |
Fax |
91 722 95 83 |
|
| Sweden (Upplands Vasby) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: swe_support@dell.com |
|
| Country Code: 46 |
E-mail Support for Latitude and Inspiron: |
|
| City Code: 8 |
Swe-nbk_kats@dell.com |
|
| |
E-mail Support for OptiPlex: Swe_kats@dell.com |
|
| |
E-mail Support for Servers: |
|
| |
Nordic_server_support@dell.com |
|
| |
Technical Support |
08 590 05 199 |
| |
Relational Customer Care |
08 590 05 642 |
| |
Home/Small Business Customer Care |
08 587 70 527 |
| |
Employee Purchase Program (EPP) Support |
20 140 14 44 |
| |
Fax Technical Support |
08 590 05 594 |
| |
Sales |
08 590 05 185 |
|
| Switzerland (Geneva) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
E-mail: swisstech@dell.com |
|
| Country Code: 41 |
E-mail for French-speaking HSB and Corporate |
|
| City Code: 22 |
Customers: support.euro.dell.com/ch/fr/emaildell/ |
|
| |
Technical Support (Home and Small Business) |
0844 811 411 |
| |
Technical Support (Corporate) |
0844 822 844 |
| |
Customer Care (Home and Small Business) |
0848 802 202 |
| |
Customer Care (Corporate) |
0848 821 721 |
| |
Fax |
022 799 01 90 |
| |
Switchboard |
022 799 01 01 |
|
| U.K. (Bracknell) |
Website: support.euro.dell.com |
|
| International Access Code: 00 |
Customer Care website: support.euro.dell.com/uk/en/ECare/Form/Home.asp |
|
| Country Code: 44 |
E-mail: dell_direct_support@dell.com |
|
| City Code: 1344 |
Technical Support (Corporate/Preferred |
0870 908 0500 |
| |
Accounts/PAD [1000+ employees]) |
|
| |
Technical Support (direct/PAD and general) |
0870 908 0800 |
| |
Global Accounts Customer Care |
01344 373 186 |
| |
Home and Small Business Customer Care |
0870 906 0010 |
| |
Corporate Customer Care |
01344 373 185 |
| |
Preferred Accounts (500–5000 employees) |
0870 906 0010 |
| |
Customer Care |
|
| |
Central Government Customer Care |
01344 373 193 |
| |
Local Government & Education Customer Care |
01344 373 199 |
| |
Health Customer Care |
01344 373 194 |
| |
Home and Small Business Sales |
0870 907 4000 |
| |
Corporate/Public Sector Sales |
01344 860 456 |
|
| U.S.A. (Austin, Texas) |
Automated Order-Status Service |
toll-free: 1-800-433-9014 |
| International Access Code: 011 |
AutoTech (portable and desktop computers) |
toll-free: 1-800-247-9362 |
| Country Code: 1 |
Consumer (Home and Home Office) |
|
| |
Technical Support |
toll-free: 1-800-624-9896 |
| |
Customer Service |
toll-free: 1-800-624-9897 |
| |
DellNet™ Service and Support |
toll-free: 1-877-Dellnet
(1-877-335-5638) |
| |
Employee Purchase Program (EPP) Customers |
toll-free: 1-800-695-8133 |
| |
Financial Services website: www.dellfinancialservices.com |
|
| |
Financial Services (lease/loans) |
toll-free: 1-877-577-3355 |
| |
Financial Services (Dell Preferred Accounts [DPA]) |
toll-free: 1-800-283-2210 |
| |
Business |
|
| |
Customer Service and Technical Support |
toll-free: 1-800-822-8965 |
| |
Employee Purchase Program (EPP) Customers |
toll-free: 1-800-695-8133 |
| |
Projectors Technical Support |
toll-free: 1-877-459-7298 |
| |
Public (government, education, and healthcare) |
|
| |
Customer Service and Technical Support |
toll-free: 1-800-234-1490 |
| |
Employee Purchase Program (EPP) Customers |
toll-free: 1-800-234-1490 |
| |
Dell Sales |
toll-free: 1-800-289-3355
or toll-free: 1-800-879-3355 |
| |
Dell Outlet Store (Dell refurbished computers) |
toll-free: 1-888-798-7561 |
| |
Software and Peripherals Sales |
toll-free: 1-800-671-3355 |
| |
Spare Parts Sales |
toll-free: 1-800-357-3355 |
| |
Extended Service and Warranty Sales |
toll-free: 1-800-247-4618 |
| |
Fax |
toll-free: 1-800-727-8320 |
| |
Dell Services for the Deaf, Hard-of-Hearing, or
Speech-Impaired |
toll-free: 1-877-DELLTTY
(1-877-335-5889) |
|
Note: Dell's Express
Service Code system may not be available in all countries.