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Dell™ 1905FP 平板顯示器

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產品保固資訊

U.S. Terms and Conditions of Sale

These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy. (See: http://support.dell.com/ContactUs/ByPhone.aspx?c=us&l=en&s=gen for our contact information.) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION.

1. Other Documents.
  This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at https://support.dell.com/dellcare/Invoice.aspx  or by contacting your sales representative.
2.

Payment Terms; Orders; Quotes; Interest.

Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for Dellbranded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Dell is not responsible for pricing, typographical, or other errors, in any offer by Dell and reserves the right to cancel any orders resulting from such errors.

3.

Shipping Charges; Taxes; Title; Risk of Loss.

Shipping and handling are additional unless otherwise expressly indicated at the time of sale. Loss or damage that occurs during shipping by a carrier selected by Dell is Dell's responsibility. Loss or damage that occurs during shipping by a carrier selected by you is your responsibility. You must notify Dell within 30 days of the date of your invoice or acknowledgement if you believe any part of your purchase is missing wrong or damaged. Unless you provide Dell with a valid and correct tax exemption certificate applicable to your purchase of Product and the Product ship-to location, you are responsible for sales and other taxes associated with the order. Shipping dates are estimates only. Title to software will remain with the applicable licensor(s).

4.

Warranties.

THE LIMITED WARRANTIES APPLICABLE TO DELL-BRANDED HARDWARE PRODUCT CAN BE FOUND AT http://www.dell.com/policy/legal/warranty.htm  OR IN THE DOCUMENTATION DELL PROVIDES WITH THE PRODUCT. DELL MAKES NO WARRANTIES FOR SERVICE, SOFTWARE, OR NON-DELL BRANDED PRODUCT. SUCH PRODUCT IS PROVIDED BY DELL "AS IS". WARRANTY AND SERVICE FOR NON-DELL BRANDED PRODUCT, IF ANY, IS PROVIDED BY THE ORIGINAL MANUFACTURER, NOT BY DELL. DELL MAKES NO EXPRESS WARRANTIES EXCEPT THOSE STATED IN DELL'S APPLICABLE WARRANTY STATEMENT IN EFFECT ON THE DATE OF THE INVOICE, PACKING SLIP OR ACKNOWLEDGEMENT. WARRANTIES AND SERVICE WILL BE EFFECTIVE, AND DELL WILL BE OBLIGATED TO HONOR ANY SUCH WARRANTIES AND SERVICES, ONLY UPON DELL'S RECEIPT OF PAYMENT IN FULL FOR THE ITEM TO BE WARRANTED OR SERVICED.

5.

Software.

All software is provided subject to the license agreement that is part of the software package and you agree that you will be bound by such license agreement.

6.

Return Policies; Exchanges.

New and refurbished Product that you purchase directly from Dell (and not a third party) you may return or exchange only in accordance with Dell's return policy in effect on the date of the invoice or acknowledgement. Any returns or exchanges will be made in accordance with Dell's exchange policies in effect on the date of the return or exchange. You must contact us directly before you attempt to return Product to obtain a Return Material Authorization Number for you to include with your return. You must return Product to us in their original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. Additional fees may apply.

Dell's return policy for Dell-branded Product can be found at: http://www.dell.com/policy/legal/warranty.htm.

Non-Dell branded software and peripheral return policies can be found at: http://rcommerce.us.dell.com/rcomm/include/dw_policies.htm.

Refurbished Product return policies can be found at: http://www.dell.com/us/en/dfh/topics/segtopic_nav_info_002_info.htm.

 If you fail to follow the return or exchange instructions and policies provided by Dell, Dell is not responsible whatsoever for Product that is lost, damaged, modified or otherwise processed for disposal or resale. If you are returning all components in an order, you will be credited the full amount paid for the order. At Dell's discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing.

7.

Changed or Discontinued Product.

Dell's policy is one of ongoing update and revision. Dell may revise and discontinue Product at any time without notice to you and this may affect information saved in your online "cart." Dell will ship Product that have the functionality and performance of the Product ordered, but changes between what is shipped and what is described in a specification sheet or catalog are possible. Parts used in repairing or servicing Product may be new, equivalent-tonew, or reconditioned.

8.

Service and Support.

Service offerings may vary from Product to Product. If you purchase optional services and support from Dell, Dell and/or your third-party service provider will provide such service and support to you in the United States in accordance with the terms and conditions located at http://www.dell.com/us/en/gen/services/service_service_contracts.htm  or as mailed to you. You may contact Dell for more information, see http://www1.us.dell.com/content/topics/segtopic.aspx/contact/contact?c=us&l=en&s=gen for contact information. Dell and/or the third-party service provider may at their discretion, revise their general and optional service and support programs and the terms and conditions that govern them without prior notice to you. Dell has no obligation to provide service or support until Dell has received full payment for the Product or service/support contract you purchased. Dell is not obligated to provide service or support you purchase through a third party and not Dell.

9.

Limitation of Liability.

DELL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH HEREIN, INCLUDING BUT NOT LIMITED TO ANY LIABILITY FOR PRODUCT NOT BEING AVAILABLE FOR USE, LOST PROFITS, LOSS OF BUSINESS OR FOR LOST OR CORRUPTED DATA OR SOFTWARE, OR THE PROVISION OF SERVICES AND SUPPORT. EXCEPT AS EXPRESSLY PROVIDED HEREIN, DELL WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY CLAIM BY ANY THIRD PARTY. YOU AGREE THAT FOR ANY LIABILITY RELATED TO THE PURCHASE OF PRODUCT, DELL IS NOT LIABLE OR RESPONSIBLE FOR ANY AMOUNT OF DAMAGES ABOVE THE AMOUNT INVOICED FOR THE APPLICABLE PRODUCT. NOTWITHSTANDING ANYTHING IN THIS AGREEMENT TO THE CONTRARY, THE REMEDIES SET FORTH IN THIS AGREEMENT SHALL APPLY EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE. DELL IS NOT LIABLE TO YOU FOR WARRANTIES, SUPPORT, OR SERVICE MADE BY OR PURCHASED FROM A THIRD PARTY AND NOT DIRECTLY FROM DELL. DELL IS NOT RESPONSIBLE FOR REPRESENTATIONS OR OMISSIONS MADE BY A THIRD PARTY.

10.

Applicable Law; Not For Resale or Export.

You agree to comply with all applicable laws and regulations of the various states and of the United States. You agree and represent that you are buying only for your own internal use only, and not for resale or export. Dell has separate terms and conditions governing resale of Product by third parties and transactions outside the United States. Terms and conditions for resale are located at: www.dell.com/policy/legal/termsofsale.htm.

11.

Governing Law.

THIS AGREEMENT AND ANY SALES THERE UNDER SHALL BE GOVERNED BY THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO CONFLICTS OF LAWS RULES.

12.

Headings.

The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived there from.

13.

Binding Arbitration.

ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT AND EQUITABLE CLAIMS) BETWEEN CUSTOMER AND DELL, its agents, employees, principals, successors, assigns, affiliates (collectively for purposes of this paragraph, "Dell") arising from or relating to this Agreement, its interpretation, or the breach, termination or validity thereof, the relationships which result from this Agreement (including, to the full extent permitted by applicable law, relationships with third parties who are not signatories to this Agreement), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at http://www.arb-forum.com  , or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between customer and Dell. NEITHER CUSTOMER NOR DELL SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS BY OR AGAINST OTHER CUSTOMERS, OR ARBITRATE ANY CLAIM AS A REPRESENTATIVE OR CLASS ACTION OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. This transaction involves interstate commerce, and this provision shall be governed by the Federal Arbitration Act 9 U.S.C. sec. 1-16 (FAA). Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Dell will be responsible for paying any arbitration filing fees and fees required to obtain a hearing to the extent such fees exceed the amount of the filing fee for initiating a claim in the court of general jurisdiction in the state in which you reside. Each party shall pay for its own costs and attorneys' fees, if any. However, if any party prevails on a statutory claim that affords the prevailing party attorneys' fees, or if there is a written agreement providing for fees, the Arbitrator may award reasonable fees to the prevailing party, under the standards for fee shifting provided by law. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. (REV 3//04)

Limited Warranties and Return Policy

Dell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, one-year, two-year, three-year, or four-year limited warranty. To determine which warranty you purchased, see the invoice that accompanied your hardware product(s). The following sections describe the limited warranties and return policy for the U.S., the limited warranties and return policy for Canada, and the manufacturer guarantee for Latin America and the Caribbean.

Limited Warranty for the U.S.

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

  • Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, third-party software, or the reloading of software
  • Non-Dell-branded products and accessories
  • Problems that result from:
    • External causes such as accident, abuse, misuse, or problems with electrical power
    • Servicing not authorized by us
    • Usage that is not in accordance with product instructions
    • Failure to follow the product instructions or failure to perform preventive maintenance
    • Problems caused by using accessories, parts, or components not supplied by us
  • Products with missing or altered service tags or serial numbers
  • Products for which we have not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'S RESPONSIBILITY FOR MALFUNCITONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS AND IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIOD REFLECTED ON YOUR INVOICE. NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the availability of limited warranties, at its discretion, but any changes will not be retroactive.

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.

Individual Home Consumers: U.S. Only
Technical Support 1-800-624-9896
Customer Service 1-800-624-9897
Individual Home Consumers who purchased through
an Employee Purchase Program:
Technical Support and Customer Service 1-800-822-8965
Home and Small Business Commercial Customers:
Technical Support and Customer Service 1-800-456-3355
Medium, Large, or Global Commercial Customers,
Healthcare Customers, and Value Added Resellers
(VARs):
Technical Support and Customer Service 1-800-822-8965
Government and Education Customers:
Technical Support and Customer Service 1-800-234-1490
Dell-Branded Memory 1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.

If we determine that the product is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years: For the remaining period of the limited warranty, we will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in the United States (excluding Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

 

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service agreement. Please refer to that contract for details on how to obtain service.

If you purchased through us a service contract with one of our third-party service providers, please refer to that contract for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought.

What do I do if I am not satisfied?

We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT, OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach, termination, or validity thereof, the relationships which result from this limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com/ or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405. This provision applies only to individual home consumers and consumers who purchased through an employee purchase program. It does not apply to small, medium, large, and global commercial customers or government, education, and healthcare customers.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to Dell's website:

  • If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_015_ccare.htm
  • If you are a Small, Medium, Large, or Global Commercial Customer, go to
    www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_015_ccare.htm
  • If you are a Government, Education, or Healthcare Customer, or an Individual Consumer who purchased through an employee purchase program, go to www.dell.com/us/en/pub/topics/sbtopic_015_ccare.htm

If you do not have Internet access, call your customer care representative or call 1-800-624-9897.

Total Satisfaction Return Policy (U.S. Only)

We value our relationship with you and want to make sure that you're satisfied with your purchases. That's why we offer a Total Satisfaction return policy for most products that you, the end-user customer, purchase directly from Dell. Under this policy, you may return to Dell products that you purchased directly from Dell for a credit or a refund of the purchase price paid, less shipping and handling and applicable return fees as follows:

New Hardware Products and Accessories — Unless you have a separate agreement with Dell, all hardware, accessories, peripherals, parts and unopened software still in its/their sealed package, excluding the products listed below, may be returned within twenty-one (21) days from the date on the packing slip or invoice.
Exclusions from the foregoing return policy:

  • New PowerEdge™, PowerConnect™, and PowerVault™ products (excluding PowerVault? 160T tape libraries) may be returned within thirty (30) days from the date on the packing slip or invoice, except that new PowerEdge™ SC servers and n series products purchased from the Small and Medium Business Sales Division may only be returned within fourteen (14) days from the date on the packing slip or invoice.

  • Application software or an operating system that has been installed by Dell may not be returned unless you return the entire computer under the 21-day return policy, if applicable to your purchase (if not applicable to your purchase, you may not return application software or an operating system).
  • Non-defective third party and Dell-branded software, peripheral, electronics and accessory products (for example: televisions, printers, projectors, MP3 players, PDAs, battery chargers, un-preinstalled third party software, wireless cards/access points/routers), including but not limited to those sold by or through Dell's "Software & Peripherals" or "Electronics & Accessories" groups, may be returned within twenty-one (21) days from the date on the packing slip or invoice, but a fifteen percent (15%) return fee may be deducted from any refund or credit.
  • Dell | EMC storage products, EMC-branded products, Unisys-branded products, PowerVault™ 160T tape libraries, enterprise software, non-Dell branded enterprise products, software and/or software licenses, or any non-Dell customized hardware and/or software product(s) may not be returned at any time.

Reconditioned or Refurbished Dell-Branded Hardware Products and Parts — All reconditioned or refurbished PowerEdge™, PowerConnect™, and PowerVault™ products may be returned within thirty (30) days from the date on the packing slip or invoice. All other reconditioned or refurbished Dell-branded hardware products and parts may be returned within fourteen (14) days of the date on the packing slip or invoice.

How to Return — To return products, e-mail or call Dell customer service to receive a Credit Return Authorization Number within the return policy period applicable to the product you want to return. You must obtain a Credit Return Authorization Number in order to return the product. See "Contacting Dell" or "Getting Help" in your customer documentation (or go to  www.dell.com/us/en/gen/contact.htm) to find the appropriate contact information for obtaining customer assistance.

You must ship the products to Dell within five (5) days of the date that Dell issues the Credit Return Authorization Number. You must also return the products to Dell in their original packaging, in as-new condition along with any media, documentation, and all other items that were included in the original shipment, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary, or personal information and removable media such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary, or personal information; lost or corrupted data; or damaged or lost removable media.

Limited Warranty Terms for Canada

What is covered by this limited warranty?

This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.

What is not covered by this limited warranty?

This limited warranty does not cover:

  • Software, including the operating system and software added to the Dell-branded hardware products through our factory-integration system, or the reloading of the software
  • Non-Dell branded products and accessories
  • Problems that result from:
    • External causes such as accident, abuse, misuse, or problems with electrical power
    • Servicing not authorized by us
    • Usage that is not in accordance with product instructions
    • Failure to follow the product instructions or failure to perform preventive maintenance
    • Problems caused by using accessories, parts, or components not supplied by us
  • Products with missing or altered service tags or serial numbers
  • Products for which we have not received payment

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM PROVINCE TO PROVINCE. DELL'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN PRODUCT IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT, FOR THE TERM OF THE WARRANTY PERIOD REFLECTED ON YOUR INVOICE. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT, DELL DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, STATUTORY OR OTHERWISE. SOME PROVINCES DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS. THEREFORE, THE FOREGOING EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.

WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS WARRANTY STATEMENT OR FOR SPECIAL, INDIRECT, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LIABILTY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OUR LIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.

SOME PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

How long does this limited warranty last?

This limited warranty lasts for the time period indicated on your invoice, except that the limited warranty on Dell-branded batteries lasts only one year and the limited warranty on the lamps for Dell-branded projectors lasts only ninety days. The limited warranty begins on the date of the invoice. The warranty period is not extended if we repair or replace a warranted product or any parts. Dell may change the terms and availability of limited warranties, at its discretion, but any changes will not be retroactive (that is, the warranty terms in place at the time of purchase will apply to your purchase).

What do I do if I need warranty service?

Before the warranty expires, please call us at the relevant number listed in the following table. Please also have your Dell service tag number or order number available.

Individual Home Consumers; Home Office and Small
Business Customers:
Canada Only
Technical Support and Customer Service 1-800-847-4096
Medium, Large, and Global Commercial Customers;
Government, Education, and Healthcare Customers;
and Value Added Resellers (VARs):
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463
Government or Education Customers, or Individual
Home Consumers who purchased through an
Employee Purchase Program:
Technical Support 1-800-387-5757
Customer Service 1-800-326-9463 (Extension 8221 for Individual Consumers)
Dell-Branded Memory 1-888-363-5150

What will Dell do?

During the 90 days of the 90-day limited warranty and the first year of all other limited warranties: During the 90 days of the 90-day limited warranty and the first year of all other limited warranties, we will repair any Dell-branded hardware products returned to us that prove to be defective in materials or workmanship. If we are not able to repair the product, we will replace it with a comparable product that is new or refurbished.

When you contact us, we will issue a Return Material Authorization Number for you to include with your return. You must return the products to us in their original or equivalent packaging, prepay shipping charges, and insure the shipment or accept the risk if the product is lost or damaged in shipment. We will return the repaired or replacement products to you. We will pay to ship the repaired or replaced products to you if you use an address in Canada. Otherwise, we will ship the product to you freight collect.

If we determine that the problem is not covered under this warranty, we will notify you and inform you of service alternatives that are available to you on a fee basis.

NOTE: Before you ship the product(s) to us, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). Remove any confidential, proprietary or personal information, removable media, such as floppy disks, CDs, or PC Cards. We are not responsible for any of your confidential, proprietary or personal information; lost or corrupted data; or damaged or lost removable media.

During the remaining years following the first year of all limited warranties: We will replace any defective part with new or refurbished parts, if we agree that it needs to be replaced. When you contact us, we will require a valid credit card number at the time you request a replacement part, but we will not charge you for the replacement part as long as you return the original part to us within thirty days after we ship the replacement part to you. If we do not receive the original part within thirty days, we will charge to your credit card the then-current standard price for that part.

We will pay to ship the part to you if you use an address in Canada. Otherwise, we will ship the part freight collect. We will also include a prepaid shipping container with each replacement part for your use in returning the replaced part to us.

NOTE: Before you replace parts, make sure to back up the data on the hard drive(s) and any other storage device(s) in the product(s). We are not responsible for lost or corrupted data.

What if I purchased a service contract?

If your service contract is with Dell, service will be provided to you under the terms of the service contract. Please refer to that contract for details on how to obtain service. Dell's service contracts can be found online at www.dell.ca or by calling Customer Care at 1-800-847-4096. If you purchased through us a service contract with one of our third-party service providers, please refer to that contract (mailed to you with your invoice) for details on how to obtain service.

How will you fix my product?

We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to Dell, some of which were never used by a customer. All parts and systems are inspected and tested for quality.
Replacement parts and systems are covered for the remaining period of the limited warranty for the product you bought. Dell owns all parts removed from repaired products.

What do I do if I am not satisfied?

We pride ourselves on our great customer service. If you are not satisfied with the service you receive under this limited warranty, please let us know. We have found that the best way to resolve issues regarding our limited warranty is to work together. If, after those discussions, you are still not satisfied, we believe arbitration is the most expeditious way to resolve your concerns. Therefore, ANY CLAIM, DISPUTE, OR CONTROVERSY (WHETHER IN CONTRACT, TORT, OR OTHERWISE, WHETHER PREEXISTING, PRESENT OR FUTURE, AND INCLUDING STATUTORY, COMMON LAW, INTENTIONAL TORT, AND EQUITABLE CLAIMS) AGAINST DELL arising from or relating to this limited warranty, its interpretation, or the breach, termination or validity thereof, the relationships which result from this limited warranty (including, to the full extent permitted by applicable law, relationships with third parties), Dell's advertising, or any related purchase SHALL BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED BY THE NATIONAL ARBITRATION FORUM (NAF) under its Code of Procedure then in effect (available via the Internet at www.arb-forum.com/, or via telephone at 1-800-474-2371). The arbitration will be limited solely to the dispute or controversy between you and Dell. Any award of the arbitrator(s) shall be final and binding on each of the parties, and may be entered as a judgment in any court of competent jurisdiction. Information may be obtained and claims may be filed with the NAF at P.O. Box 50191, Minneapolis, MN 55405.

May I transfer the limited warranty?

Limited warranties on systems may be transferred if the current owner transfers ownership of the system and records the transfer with us. The limited warranty on Dell-branded memory may not be transferred. You may record your transfer by going to our website:

  • If you are an Individual Home Consumer, go to www.dell.com/us/en/dhs/topics/sbtopic_016_ccare.htm
  • If you are a Home Office, Small, Medium, Large, or Global Commercial Customer, go to
    www.dell.com/us/en/biz/topics/sbtopic_ccare_nav_016_ccare.htm
  • If you are a Government, Education, or Healthcare Customer, or an Individual Home Consumer who purchased through an Employee Purchase Program, go to www.dell.com/us/en/pub/topics/sbtopic_016_ccare.htm

If you do not have Internet access, please call Dell at 1-800-326-9463.

Total Satisfaction Return Policy (Canada Only)

If you are an end-user customer who bought new products directly from Dell, you may return them to Dell up to 30 days after you receive them for a refund or credit of the product purchase price. If you are an end-user customer who bought reconditioned or refurbished products from Dell, you may return them to Dell within 14 days after the date of invoice for a refund or credit of the product purchase price. In either case, the refund or credit will not include any shipping and handling charges shown on your invoice and will be subject to a fifteen percent (15%) restocking fee, unless otherwise prohibited by law. If you are an organization that bought the products under a written agreement with Dell, the agreement may contain different terms for the return of products than specified by this policy.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. To expedite the process of your refund or credit, Dell expects you to return the products to Dell in their original packaging within five days of the date that Dell issues the Credit Return Authorization Number. You must also prepay shipping charges and insure the shipment or accept the risk of loss or damage during shipment. You may return software for a refund or credit only if the sealed package containing the floppy disk(s) or CD(s) is unopened. Returned products must be in as-new condition, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it. For customers who want to return, for refund or credit only, either application or operating system software that has been installed by Dell, the whole system must be returned, along with any media and documentation that may have been included in the original shipment.

The "Total Satisfaction" Return Policy does not apply to Dell | EMC storage products. It also does not apply to products purchased through Dell's Software and Peripherals division. For those products, please instead refer to Dell's Software and Peripheral's then-current return policy (see the following section, "Dell Software and Peripherals (Canada Only)").

Dell Software and Peripherals (Canada Only)

Third-Party Software and Peripherals Products

Similar to other resellers of software and peripherals, Dell does not warrant third-party products. Third-party software and peripheral products are covered by the warranties provided by the original manufacturer or publisher only. Third party manufacturer warranties vary from product to product. Consult your product documentation for specific warranty information. More information may also be available from the manufacturer or publisher.

While Dell offers a wide selection of software and peripheral products, we do not specifically test or guarantee that all of the products we offer work with any or all of the various models of Dell computers, nor do we test or guarantee all of the products we sell on the hundreds of different brands of computers available today. If you have questions about compatibility, we recommend and encourage you to contact the third-party software and peripheral product manufacturer or publisher directly.

Dell-Branded Peripheral Products

Dell does provide a limited warranty for new Dell-branded peripheral products (products for which Dell is listed as the manufacturer) such as monitors, batteries, memory, docking stations, and projectors). To determine which limited warranty applies to the product you purchased, see the Dell invoice and/or the product documentation that accompanied your product. Descriptions of Dell's limited warranties are described in preceding sections.

Return Policy

If you are an end-user customer who bought Dell Software and Peripherals products directly from a Dell company, you may return Dell Software and Peripherals products that are in as-new condition to Dell up to 30 days from the date of invoice for a refund of the product purchase price if already paid. This refund will not include any shipping and handling charges shown on your invoice; you are responsible for those.

To return products, you must call Dell Customer Service at 1-800-387-5759 to receive a Credit Return Authorization Number. You must ship the Dell Software and Peripherals products back to Dell in their original manufacturer's packaging (which must be in as-new condition), prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment.

To qualify for refund or replacement, returned products must be in as-new condition, software products must be unopened, and all of the manuals, floppy disk(s), CD(s), power cables, and other items included with a product must be returned with it.

One-Year End-User Manufacturer Guarantee (Latin America and the Caribbean Only)

Guarantee

Dell Inc. ("Dell") warrants to the end user in accordance with the following provisions that its branded hardware products, purchased by the end user from a Dell company or an authorized Dell distributor in Latin America or the Caribbean, will be free from defects in materials, workmanship, and design affecting normal use, for a period of one year from the original purchase date. Products for which proper claims are made will, at Dell’s option, be repaired or replaced at Dell’s expense. Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing repairs and building replacement products.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use, or maintenance; actions or modifications by unauthorized third parties or the end user; accidental or willful damage; or normal wear and tear.

Making a Claim

Claims must be made in Latin America or the Caribbean by contacting the Dell point of sale within the guarantee period. The end user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer, and details of symptoms and configuration at the time of malfunction, including peripherals and software used. Otherwise, Dell may refuse the guarantee claim. Upon diagnosis of a warranted defect, Dell will make arrangements and pay for ground freight and insurance to and from Dell’s repair/replacement center. The end user must ensure that the defective product is available for collection properly packed in original or equally protective packaging together with the details listed above and the return number provided to the end user by Dell.

Limitation and Statutory Rights

Dell makes no other warranty, guarantee or like statement other than as explicitly stated above, and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end user’s sole and exclusive remedy against Dell or any of its affiliates, and neither Dell nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end user against and/or any rights resulting from other contracts concluded by the end user with Dell and/or any other seller.

Dell World Trade LP
One Dell Way, Round Rock, TX 78682, USA

Dell Computadores do Brasil Ltda (CNPJ No. 72.381.189/0001-10)/
Dell Commercial do Brasil Ltda (CNPJ No. 03 405 822/0001-40)
Avenida Industrial Belgraf, 400
92990-000 - Eldorado do Sul –RS - Brasil

Dell Computer de Chile Ltda
Coyancura 2283, Piso 3- Of.302,
Providencia, Santiago - Chile

Dell Computer de Colombia Corporation
Carrera 7 #115-33 Oficina 603
Bogota, Colombia

Dell Computer de Mexico SA de CV
Paseo de la Reforma 2620 - 11°Piso
Col. Lomas Altas
11950 México, D.F.

One-Year Dell Manufacturer End-User Guarantee (European Union, Norway, and Switzerland)

Guarantee

DELL Products, Raheen Industrial Estate, Limerick, Ireland (DELL) warrants to the end-user in accordance with the following provisions that its branded hardware products, purchased by the end-user from a DELL company or an authorized DELL distributor, in the European Union, Norway or Switzerland, will be free from defects in materials, workmanship and design affecting normal use, for a period of one year as of the original purchase date. Products for which proper claims are made will, at DELL’s option, be repaired or replaced at DELL’s expense.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use or maintenance; actions or modifications by unauthorized third parties or the end-user; accidental or willful damage or normal wear and tear.

Making a claim

Claims must be made in the European Union, Norway or Switzerland, by contacting the point of sale or any DELL office within the guarantee period. The end-user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer and details of symptoms and configuration at time of malfunction, including peripherals and software used. Otherwise, DELL may refuse the guarantee claim. Upon diagnosis of a warranted defect, DELL will make arrangements, and pay for ground freight and insurance to and from DELL repair/ replacement center. End-user must ensure defective product is available for collection properly packed in original or equally protective packaging together with details listed above and the return number provided to the end-user by DELL.

Limitation and Statutory Rights

DELL makes no other warranty, guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end-user’s sole and exclusive remedy against DELL or any of its affiliates, and neither DELL nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end-user against and/or any rights resulting from other contracts concluded by the end-user with DELL and/or any other seller.


安全資訊

警告:如不按照本文中特定的控制、調節或步驟規定進行使用, 將有可能引起休克、觸電危險或機械傷害。

連接使用電腦顯示器時,請在閱讀以下規定后進行操作:

  • 為了防止計算機的損傷,請在適當的地區和適當的電源上使用計算機用電源電壓開關。:
    • 大部分的南北美洲地區和部分遠東國家如日本、南韓(220伏(V)/60赫玆(HZ))以及臺灣使用115伏/60赫茲。
    • 大部分的歐洲地區以及中東和遠東國家使用230伏(V)/50赫茲(HZ)。

    要經常確定您的顯示器是否符合所在地區的AC電源標準。

請注意: 此顯示器無需AC電壓輸入設置電壓選擇開關。 在符合電器使用範圍內的任何一種AC電壓的輸入都可自動被承認。

  • 不要把任何金屬物體插入顯示器的縫隙,以免發生觸電危險。
  • 不要觸摸顯示器的內部,以防觸電。只有有資格的技師才可以打開顯示器的外殼。
  • 電源線被損壞時請不要使用顯示器。不要讓任何物體壓住電源線,使電源線遠離人經常走動的地方。
  • 解除顯示器與電源插座的連接時,請抓住插頭拔下電線,不要只抓電線。
  • 顯示器外殼的小孔是用來通風的。請不要堵塞或遮蓋這些通風口,以防過熱。請不要將顯示器放置在床、沙發、地毯或其他鬆軟的平面上,以防顯示器底部的通風口被堵塞。將顯示器放置在書櫃或其他封閉的地方時,請確保顯示器的通風。
  • 將顯示器放置在濕度低和灰塵少的地方,避免放置在潮濕的地下室或骯髒的走廊。
  • 不要讓顯示器淋雨或在靠近水源的地方使用(如廚房、游泳池附近等)。如果顯示器不小心被弄濕,請拔掉電源並馬上與指定經銷商聯繫。必要時您可以用濕布清潔顯示器,但要先拔掉電源。
  • 請將顯示器放置在牢固的平面上並小心操作。顯示器屏幕由玻璃製成,墜落或尖利物體的沖擊會損壞屏幕。
  • 將顯示器放置在接近電源插座的地方。
  • 如果顯示器不能正常工作時,尤其在發出異常的聲音和味道時,請馬上拔掉電源並與代理商或售后服務中心聯繫。
  • 不要試圖打開后蓋,以免導致觸電的危險。只有有資格的維修服務人員才可以打開。
  • 高溫會使顯示器發生問題,請不要在直射光線下使用顯示器,並遠離加熱器、火爐、壁爐和其他熱源。
  • 如果長時間不使用顯示器時,請拔掉電源。
  • 在接受維修服務之前,請拔掉電源插頭。
  • 本產品中的Hg燈內含汞成分,必須根據當地規定、州法或聯邦法律回收或棄置。或請與電子工業聯盟聯絡,以取得更多資訊:http://www.eiae.org

與 Dell 連絡

您可以使用以下網站與 Dell 連絡:

  • www.dell.com

  • support.dell.com (技術支援)

  • premiersupport.dell.com(教育、政府、醫療機構和中大型企業技術支援,包含尊榮、白金、金級客戶)

每個國家/地區的網址,請參閱以下表格:

請注意:免付費電話只限在列出的國家/地區使用。

當您需要連絡 Dell,請使用以下表格提供的網址、電話和區碼。如果您需要進一步了解要使用的區碼,請與當地或國際電信服務人員連絡。

國家/地區 (城市)
國際電話碼 國碼
區碼

部門名稱或支援服務
網站和電子郵件地址

區碼
當地電話
免付費電話

安圭拉

一般服務支援

免付費電話:800-335-0031

安地卡及巴布達

一般服務支援

1-800-805-5924

阿根廷 (布宜諾斯艾利斯)

國際電話碼: 00

國碼: 54

區碼: 11

網址: www.dell.com.ar

  

郵件地址: us_latin_services@dell.com

桌上型和可攜式電腦相關問題郵件地址:
la-techsupport@dell.com

伺服器或 EMC 相關問題郵件地址:
la_enterprise@dell.com

客戶服務

免付費電話:0-800-444-0730

技術支援

免付費電話:0-800-444-0733

技術支援服務

toll-free: 0-800-444-0724

銷售

0-810-444-3355

阿路巴

一般服務支援

免付費電話:800-1578

澳洲 (雪梨)

國際電話碼: 0011

國碼: 61

區碼: 2

郵件地址 (澳洲): au_tech_support@dell.com

   

郵件地址 (紐西蘭): nz_tech_support@dell.com

   

家庭和小型企業

1-300-65-55-33

政府和企業

免付費電話:1-800-633-559

Preferred Accounts Division (PAD)

免付費電話:1-800-060-889

伺服器和庫存

免付費電話:1-800-505-095

桌上型和可攜型電腦

免付費電話:1-800-733-314

客戶服務

免付費電話:1-800-819-339

企業組織銷售

免付費電話:1-800-808-385

業務銷售

免付費電話:1-800-808-312

傳真

免付費電話:1-800-818-341

奧地利 (維也納)

國際電話碼: 900

國碼: 43

區碼: 1

網址: support.euro.dell.com

    

郵件地址: tech_support_central_europe@dell.com

   

家庭/小型企業銷售電話

0820 240 530 00

家庭/小型企業傳真號碼

0820 240 530 49

家庭/小型企業客戶服務

0820 240 530 14

重要/企業用戶服務

0820 240 530 16

家庭/小型企業技術支援

0820 240 530 14

重要/企業用戶技術支援

0660 8779

總機

0820 240 530 00

巴哈馬

一般服務支援

免付費電話:1-866-278-6818

巴貝多

一般服務支援

1-800-534-3066

比利時 (布魯塞爾)

國際電話碼: 00

國碼: 32

區碼: 2

網址: support.euro.dell.com

  

郵件地址 (法文): support.euro.dell.com/be/fr/emaildell/

  

技術支援

02 481 92 88

技術支援傳真

02 481 92 95

客戶服務

02 713 15 .65

企業組織銷售

02 481 91 00

傳真

02 481 92 99

總機

02 481 91 00

百慕達

一般服務支援

1-800-342-0671

玻利維亞

一般服務支援

免付費電話:800-10-0238

巴西

國際電話碼: 00

國碼: 55

區碼: 51

網址: www.dell.com/br

  

客戶支援、技術支援

0800 90 3355

技術支援傳真

51 481 5470

客戶服務傳真

51 481 5480

銷售

0800 90 3390

英屬維爾京群島

一般服務支援

免付費電話:1-866-278-6820

汶萊

國碼: 673

客戶技術支援 (檳城, 馬來西亞)

604 633 4966

客戶服務 (檳城, 馬來西亞)

604 633 4949

業務銷售 (檳城, 馬來西亞)

604 633 4955

加拿大 (North York ,安大略)

國際電話碼: 011

線上訂單狀態: www.dell.ca/ostatus

 

AutoTech (自動化技術支援)

免付費電話:1-800-247-9362

家庭/小型企業客戶服務

免付費電話:1-800-847-4096

中大型企業/政府客戶服務

免付費電話:1-800-326-9463

家庭/小型企業技術支援

免付費電話:1-800-847-4096

中大型企業/政府技術支援

免付費電話:1-800-387-5757

家庭/小型企業銷售

免付費電話:1-800-387-5752

中大型企業/政府銷售

免付費電話:1-800-387-5755

備用零件銷售和延展服務銷售

1 866 440 3355

卡曼群島

一般服務支援

1-800-805-7541

智利 (聖地亞哥)

國碼: 56

區碼: 2

銷售、客戶支援、技術支援

免付費電話:1230-020-4823

中國 (廈門)

國碼: 86

區碼: 592

技術支援網站: support.dell.com.cn

 

技術支援相關問題郵件地址: cn_support@dell.com

 

技術支援傳真

818 1350

技術支援(Dimension™ 和 Inspiron™ )

免付費電話:800-858-2969

技術支援 (OptiPlex™、Latitude™和 Dell Precision™)

免付費電話:800-858-0950

技術支援 (伺服器和庫存)

免付費電話:800-858-0960

技術支援 (投影機、PDA、印表機、Switches、路由器和其他產品)

免付費電話:800-858-2920

客戶申訴

免付費電話:800-858-2060

客戶申訴傳真

592 818 1308

家庭和小型企業

免付費電話:800-858-2222

Preferred Accounts Division (PAD)

免付費電話:800-858-2557

大型企業用戶(Large Corporate Accounts, GCP)

免付費電話:800-858-2055

大型企業用戶主要帳號

免付費電話:800-858-2628

北部大型企業用戶

免付費電話:800-858-2999

北部政府和教育機構大型企業用戶

免付費電話:800-858-2955

東部大型企業用戶

免付費電話:800-858-2020

東部政府和教育機構大型企業用戶

免付費電話:800-858-2669

大型企業用戶 Queue 團隊

免付費電話:800-858-2572

南部大型企業用戶

免付費電話:800-858-2355

西部大型企業用戶

免付費電話:800-858-2811

大型企業用戶備用零件

免付費電話:800-858-2621

哥倫比亞

一般服務支援

980-9-15-3978

哥斯大黎加

一般服務支援

0800-012-0435

捷克 (布拉格)

國際電話碼: 00

國碼: 420

區碼: 2

網址: support.euro.dell.com

  

郵件地址: czech_dell@dell.com

  

技術支援

02  2186 27 27

技術支援傳真

02  2186 27 28

客戶服務

02  2186 27 11

客戶服務傳真

02  2186 27 14

總機

02  2186 27 11

丹麥 (哥本哈根)

國際電話碼: 00

國碼: 45

網址: support.euro.dell.com

   

可攜式電腦技術支援郵件地址: den_nbk_support@dell.com

  

桌上型電腦技術支援郵件地址: den_support@dell.com

  

伺服器技術支援郵件地址: Nordic_server_support@dell.com

   

技術支援

7023 0182

客戶服務 (相關)

7023 0184

家庭/小型企業客戶服務

3287 5505

總機 (相關)

3287 1200

總機傳真 (相關)

3287 1201

家庭/小型企業總機

3287 5000

家庭/小型企業總機傳真

3287 5001

多明尼克

一般服務支援

免付費電話:1-866-278-6821

多明尼加共和國

一般服務支援

1-800-148-0530

厄瓜多爾

一般服務支援

免付費電話:999-119

薩爾瓦多

一般服務支援

01-899-753-0777

芬蘭 (赫爾辛基)

國際電話碼: 990

國碼: 358

區碼: 9

網址: support.euro.dell.com

  

郵件地址: fin_support@dell.com

 

伺服器技術支援郵件地址: Nordic_support@dell.com

  

技術支援

09 253 313 60

技術支援傳真

09 253 313 81

相關客戶服務

09 253 313 38

家庭/小型企業客戶服務

09 693 791 94

傳真

09 253 313 99

總機

09 253 313 00

法國 (巴黎) (Montpellier)

國際電話碼: 00

國碼: 33

區碼: (1) (4)

網址: support.euro.dell.com

    

郵件地址: support.euro.dell.com/fr/fr/emaildell/

    

家庭和小型企業

    

技術支援

0825 387 270

客戶服務

0825 823 833

總機

0825 004 700

總機 (非法國地區電話)

04 99 75 40 00

銷售

0825 004 700

傳真

0825 004 701

總機傳真 (非法國地區電話)

04 99 75 40 01

企業

     

技術支援

0825 004 719

客戶服務

0825 338 339

總機

01 55 94 71 00

銷售

01 55 94 71 00

傳真

01 55 94 71 01

德國 (Langen)

國際電話碼: 00

國碼: 49

區碼: 6103

網址: support.euro.dell.com

 

郵件地址: tech_support_central_europe@dell.com

 

技術支援

06103 766-7200

家庭/小型企業客戶服務

0180-5-224400

全球部門客戶服務

06103 766-9570

重要用戶客戶服務

06103 766-9420

大型用戶客戶服務

06103 766-9560

公開用戶客戶服務

06103 766-9555

總機

06103 766-7000

希臘

國際電話碼: 00

國碼: 30

網址: support.euro.dell.com

 

郵件地址: support.euro.dell.com/gr/en/emaildell/

 

技術支援

00800-44 14 95 18

金級服務技術支援

00800-44 14 00 83

總機

2108129810

金級服務總機

2108129811

銷售

2108129800

傳真

2108129812

格瑞納達

一般服務支援

免付費電話:1-866-540-3355

瓜地馬拉

一般服務支援

1-800-999-0136

蓋亞那

一般服務支援

免付費電話:1-877-270-4609

香港

國際電話碼: 001

國碼: 852

網址: support.ap.dell.com

  

郵件地址: apsupport@dell.com

  

技術支援(Dimension™ 和 Inspiron™ )

2969 3188

技術支援 (OptiPlex™、Latitude™和 Dell Precision™)

2969 3191

技術支援 (PowerApp™ 、PowerEdge™、PowerConnect™和 PowerVault™)

2969 3196

金級 EEC 專線 (Gold Queue EEC Hotline)

2969 3187

客戶申訴

3416 0910

大型企業用戶(Large Corporate Accounts, GCP)

3416 0907

全球客戶部專案

3416 0908

中型企業部門

3416 0912

家庭和小型企業部門

2969 3155

印度

技術支援

1600 33 8045

銷售

1600 33 8044

愛爾蘭 (Cherrywood)

國際電話碼: 16

國碼: 353

區碼: 1

網址: support.euro.dell.com

   

郵件地址: dell_direct_support@dell.com

   

技術支援

1850 543 543

英國技術支援 (僅限英國地區撥打)

0870 908 0800

家庭用戶客戶服務

01 204 4014

小型企業客戶服務

01 204 4014

英國客戶服務 (僅限英國地區撥打)

0870 906 0010

企業客戶服務

1850 200 982

企業客戶服務 (僅限英國地區撥打)

0870 907 4499

愛爾蘭銷售

01 204 4444

英國銷售 (僅限英國地區撥打)

0870 907 4000

傳真/銷售傳真

01 204 0103

總機

01 204 4444

義大利 (米蘭)

國際電話碼: 00

國碼: 39

區碼: 02

網址: support.euro.dell.com

   

郵件地址: support.euro.dell.com/it/it/emaildell/

   

家庭和小型企業

     

技術支援

02 577 826 90

客戶服務

02 696 821 14

傳真

02 696 821 13

總機

02 696 821 12

企業

    

技術支援

02 577 826 90

客戶服務

02 577 825 55

傳真

02 575 035 30

總機

02 577 821 

牙買加

一般支援 (僅限牙買加地區撥打)

1-800-682-3639

日本 (Kawasaki)

國際電話碼: 001

國碼: 81

區碼: 44

網址: support.jp.dell.com

 

伺服器技術支援

免付費電話: 0120-198-498

日本以外地區伺服器技術支援

81-44-556-4162

技術支援(Dimension 和 Inspiron )

免付費電話: 0120-198-226

日本以外地區 Dimension 和 Inspiron 技術支援

81-44-520-1435

技術支援 (OptiPlex™、Latitude™和 Dell Precision™)

免付費電話:0120-198-433

日本以外地區 Dell Precision™、OptiPlex™ 和 Latitude™ 技術支援

81-44-556-3894

PDA、投影機、路由器技術支援

免付費電話: 0120-981-690

PDA、投影機、路由器日本以外地區技術支援

81-44-556-3468

Faxbox 服務

044-556-3490

24 小時自動化訂單服務

044-556-3801

客戶服務

044-556-4240

企業銷售部門 (四百多位員工)

044-556-1465

Preferred Accounts Division Sales (四百多位員工)

044-556-3433

大型企業帳戶銷售部門 (三千五百多位員工)

044-556-3430

公眾服務銷售 (政府部門、教育和醫療機構)

044-556-1469

日本全球部門

044-556-3469

一般使用者

044-556-1760

總機

044-556-4300

韓國 (漢城)

國際電話碼: 001

國碼: 82

區碼: 2

技術支援

免付費電話:800-200-3800

銷售

免付費電話:800-200-3600

客戶服務 (漢城, 韓國)

免付費電話: 080-200-3800

客戶服務 (檳城, 馬來西亞)

604 633 4949

傳真

2194-6202

總機

2194-6000

拉丁美洲

客戶技術支援 (Austin, 德州, 美國)

512 728-4093

客戶服務 (Austin, 德州, 美國)

512 728-3619

技術支援和客戶服務傳真 (Austin, 德州, 美國)

512 728-3883

銷售 (Austin, 德州, 美國)

512 728-4397

銷售傳真 (Austin, 德州, 美國)

512 728-4600

或 512-728-3772

盧森堡

國際電話碼: 00

國碼: 352

網址: support.euro.dell.com

  

郵件地址: tech_be@dell.com

  

伺服器技術支援 (布魯塞爾, 比利時)

3420808075

家庭/小型企業銷售電話 (布魯塞爾, 比利時)

免付費電話:080016884

企業銷售 (布魯塞爾, 比利時)

02 481 91 00

客戶服務 (布魯塞爾, 比利時)

02 481 91 19

傳真 (布魯塞爾, 比利時)

02 481 92 99

電話總機 (布魯塞爾, 比利時)

02 481 91 00

澳門

國碼: 853

技術支援

免付費電話:0800-582

客戶服務 (檳城, 馬來西亞)

604 633 4949

業務銷售

免付費電話:0800-581

馬來西亞 (檳城)

國際電話碼: 00

國碼: 60

區碼: 4

技術支援 (Dell Precision™、OptiPlex™ 和 Latitude™)

免付費電話:1-800-88-0193

技術支援 (Dimension™ 和 Inspiron™)

免付費電話:1-800-88-1306

技術支援 (PowerEdge™ 和 PowerVault™)

免付費電話:1-800-88-1386

客戶服務

04 633 4949

業務銷售

免付費電話:1-800-888-202

企業組織銷售

免付費電話:1-800-888-213

墨西哥

國際電話碼: 00

國碼: 52

客戶技術支援

001-877-384-8979

或 001-877-269-3383

銷售

50-81-8800

或 01-800-888-3355

客戶服務

001-877-384-8979

或 001-877-269-3383

Main

50-81-8800

或 01-800-888-3355

Montserrat

一般服務支援

免付費電話:1-866-278-6822

荷屬安第列斯群島

一般服務支援

001-800-882-1519

荷蘭 (阿姆斯特丹)

國際電話碼: 00

國碼: 31

區碼: 20

網址: support.euro.dell.com

 

技術支援

020 674 45 00

技術支援傳真

020 674 47 66

家庭/小型企業客戶服務

020 674 42 00

相關客戶服務

020 674 4325

家庭/小型企業銷售電話

020 674 55 00

相關銷售

020 674 50 00

家庭/小型企業銷售傳真

020 674 47 75

相關銷售傳真

020 674 47 50

總機

020 674 50 00

總機傳真

020 674 47 50

紐西蘭

國際電話碼: 00

國碼: 64

郵件地址 (紐西蘭): nz_tech_support@dell.com

  

郵件地址 (澳洲): au_tech_support@dell.com

  

技術支援 (桌上型和可攜式電腦):

0800 443 563

技術支援 (伺服器和庫存)

0800 505 098

家庭和小型企業

0800 446 255

政府和企業

0800 444 617

銷售

0800 441 567

傳真

0800 441 566

尼加拉瓜

一般服務支援

001-800-220-1006

挪威 (Lysaker)

國際電話碼: 00

國碼: 47

網址: support.euro.dell.com

 

可攜式電腦技術支援郵件地址:

nor_nbk_support@dell.com

 

桌上型電腦技術支援郵件地址:

nor_support@dell.com

 

伺服器技術支援郵件地址:

nordic_server_support@dell.com

 

技術支援

671 16882

相關客戶服務

671 17514

家庭/小型企業客戶服務

23162298

總機

671 16800

總機傳真

671 16865

巴拿馬

一般服務支援

001-800-507-0962

祕魯

一般服務支援

0800-50-669

波蘭 (華沙)

國際電話碼: 011

國碼: 48

區碼: 22

網址: support.euro.dell.com

 

郵件地址: pl_support_tech@dell.com

 

客戶服務電話

 57 95 700

客戶服務

 57 95  999

銷售

 57 95 999

客戶服務傳真

 57 95 806

總機傳真

 57 95 998

總機

 57 95 999

葡萄牙

國際電話碼: 00

國碼: 351

網址: support.euro.dell.com

   

郵件地址: support.euro.dell.com/pt/en/emaildell/

    

技術支援

707200149

客戶服務

800 300 413

銷售

800-300-410 或 800-300-411 或 800-300-412 或 21-422-07-10

傳真

21 424 01 12

波多黎各

一般服務支援

1-800-805-7545

St. Kitts and Nevis

一般服務支援

免付費電話:1-877-441-4731

聖露西亞

一般服務支援

1-800-882-1521

St. Vincent and the Grenadines

一般服務支援

免付費電話:1-877-270-4609

新加坡 (新加坡)

國際電話碼: 005

國碼: 65

技術支援 (Dimension 和 Inspiron)

免付費電話:1-800-394-7430

技術支援 (Dell Precision™、OptiPlex™ 和 Latitude™)

免付費電話:1-800-394-7488

技術支援 (PowerEdge™ 和 PowerVault™)

免付費電話:1-800-394-7478

客戶服務 (檳城, 馬來西亞)

604 633 4949

業務銷售

免付費電話:800-6011-054

企業組織銷售

免付費電話:800-6011-053

南非 (約翰尼斯堡)

國際電話碼:

09/091

國碼: 27

區碼: 11

網址: support.euro.dell.com

 

郵件地址: dell_za_support@dell.com

 

Gold Queue

011  709 7713

技術支援

011 709 7710

客戶服務

011 709 7707

銷售

011 709 7700

傳真

011 706 0495

總機

011 709 7700

南亞和太平洋國家地區

客戶技術支援、客戶服務和銷售 (檳城, 馬來西亞)

604 633 4810

西班牙 (馬德里)

國際電話碼: 00

國碼: 34

區碼: 91

網址: support.euro.dell.com

 

郵件地址: support.euro.dell.com/es/es/emaildell/

 

家庭和小型企業

   

技術支援

902 100 130

客戶服務

902 118 540

銷售

902 118 541

總機

902 118 541

傳真

902 118 539

企業

   

技術支援

902 100 130

客戶服務

902 115 236

總機

91 722 92 00

傳真

91 722 95 83

瑞典 (Upplands Vasby)

國際電話碼: 00

國碼: 46

區碼: 8

網址: support.euro.dell.com

 

郵件地址: swe_support@dell.com

 

Latitude 和 Inspiron 相關問題郵件地址:
Swe-nbk_kats@dell.com

 

OptiPlex 支援郵件地址: Swe_kats@dell.com

 

伺服器支援郵件地址: Nordic_server_support@dell.com

 

技術支援

08 590 05 199

相關客戶服務

08 590 05 642

家庭/小型企業客戶服務

08 587 70 527

員購計畫(Employee Purchase Program, EPP) 支援

20 140 14 44

技術支援傳真

08 590 05 594

銷售

08 590 05 185

瑞士 (日內瓦)

國際電話碼: 00

國碼: 41

區碼: 22

網址: support.euro.dell.com

  

郵件地址: Tech_support_central_Europe@dell.com

  

HSB 和企業用戶郵件地址 (法文): support.euro.dell.com/ch/fr/emaildell/

  

技術支援 (家庭/小型企業)

0844 811 411

技術支援 (企業)

0844 822 844

家庭/小型企業客戶服務

0848 802 202

企業客戶服務

0848 821 721

傳真

022 799 01 90

總機

022 799 01 01

台灣

國際電話碼: 002

國碼: 886

技術支援 (桌上型和可攜式電腦):

免付費電話:0080-186-1011

技術支援 (伺服器和庫存)

免付費電話:0080-160-1256

企業組織銷售

免付費電話:0800-165-1227

泰國

國際電話碼: 001

國碼: 66

技術支援 (Dell Precision、OptiPlex 和 Latitude)

免付費電話:1800-0060-07

技術支援 (PowerEdge 和 PowerVault)

免付費電話:1800-0600-09

客戶服務 (檳城, 馬來西亞)

604 633 4949

銷售

免付費電話:0880-060-09

千里達托貝哥

一般服務支援

1-800-805-8035

該柯斯群島

一般服務支援

免付費電話:1-866-540-3355

英國 (Bracknell)

國際電話碼: 00

國碼: 44

區碼: 1344

網址: support.euro.dell.com

 

客戶服務網站: support.euro.dell.com/uk/en/ECare/Form/Home.asp

 

郵件地址: dell_direct_support@dell.com

 

技術支援 (企業/重要帳戶/PAD [一千多個員工])

0870 908 0500

技術支援 (直接/PAD 和一般)

0870 908 0800

全球帳戶客戶服務

01344 373 186

家庭/小型企業客戶服務

0870 906 0010

企業客戶服務

01344 373 185

重要用戶(500-5000 員工) 客戶服務

0870 906 0010

中央政府客戶服務

01344 373 193

當地政府和教育機構客戶服務

01344 373 199

醫療機構客戶服務

01344 373 194

家庭和小型企業銷售

0870 907 4000

企業/公眾銷售

01344 860 456

家庭和小型企業傳真

0870 907 4006

烏拉圭

一般服務支援

免付費電話:000-413-598-2521

美國 (Austin, 德州)

國際電話碼: 011

國碼: 1

自動化訂單狀態服務

免付費電話:1-800-433-9014

AutoTech (桌上型和可攜式電腦)

免付費電話:1-800-247-9362

客戶 (家庭和加個人工作室)

技術支援

免付費電話:1-800-624-9896

客戶服務

免付費電話:1-800-624-9897

DellNet 服務和支援

免付費電話:1-877-Dellnet

(1-877-335-5638)

員購計畫(Employee Purchase Program, EPP) 客戶

免付費電話:1-800-695-8133

金融服務網站: www.dellfinancialservices.com 

金融服務 (租契/借貸)

toll-free: 1-877-577-3355

金融服務 (Dell Preferred Accounts [DPA])

免付費電話:1-800-283-2210

企業

客戶服務和技術支援

免付費電話:1-800-822-8965

員購計畫(Employee Purchase Program, EPP) 客戶

免付費電話:1-800-695-8133

印表機和投影機技術支援

免付費電話:1-877-459-7298

公眾 (政府、教育和醫療機構)

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法規宣告

TCO(TCO'99)

Congratulations!

You have just purchased a TCO'99 approved and labelled product! Your choice has provided you with a product developed for professional use. Your purchase has also contributed to reducing the burden on the environment and also to the further development of environmentally adapted electronics products.

Why do we have environmentally labelled computers?

In many countries, environmental labelling has become an established method for encouraging the adaptation of goods and services to the environment. With the growing manufacture and usage of electronic equipment throughout the world, there is a recognized concern for the materials and substances used by electronic products with regards to their eventual recycling and disposal. By proper selection of these materials and substances, the impact on the environment can be minimized.

There are also other characteristics of a computer, such as energy consumption levels, that are important from the viewpoints of both the work (internal) and natural (external) environments. Electronic equipment in offices is often left running continuously, resulting in unnecessary consumption of large amounts of energy and additional power generation. From the standpoint of carbon dioxide emissions alone, it is vital to save energy.

What does labelling involve?

The product meets the requirements for the TCO'99 scheme which provides for international and environmental labelling of personal computers and/or displays. The labelling scheme was developed as a joint effort by the TCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National Energy Administration).

Approval requirements cover a wide range of issues: ecology, ergonomics, emission of electrical and magnetical fields, energy consumption and electrical safety.

Ecological criteria impose restrictions on the presence and use of heavy metals, brominated and chlorinated flame retardants, and other substances. The product must be prepared for recycling and the manufacturing site(s) shall be certified according to ISO14001 or EMAS registered.

Energy requirements include a demand that the system unit and/or display, after a certain period of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time to reactivate the system unit shall be reasonable for the user.

Labelled products must meet strict environmental demands, for example, in respect of the reduction of electrical and magnetical fields as well as work load and visual ergonomics.

Below you will find a brief summary of the ecological requirements met by this product. The complete ecological criteria document can be found at TCO Development's website http://www.tcodevelopment.com or may be ordered from:

TCO Development

SE-114 94 STOCKHOLM, Sweden

Fax: +46 8 782 92 07

E-mail development@tco.se

Information regarding TCO'99 approved and labelled products may also be obtained at
http://www.tcodevelopment.com

Ecological requirements

Flame retardants

Flame retardants may be present in printed wiring board laminates, cables, and housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30% by weight of the plastic in a computer casing can consist of flame retardant substances. Many flame retardants contain bromine or chlorine, and these flame retardants are chemically related to PCBs (polychlorinated biphenyls). Both the flame retardants containing bromine or chlorine and the PCBs are suspected of giving rise to health effects, including reproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes when not disposed of in accordance with strict standards for disposal.

TCO'99 requires that plastic components weighing more than 25 grams shall not contain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in the printed wiring board laminates due to the lack of commercially available alternatives.

Cadmium**

Cadmium is present in rechargeable batteries and in the colour-generating layers of certain computer displays. TCO'99 requires that batteries, the colour-generating layers of display screens, and the electrical or electronics components shall not contain any cadmium.

Mercury**

Mercury is sometimes found in batteries, relays and switches. TCO'99 requires that batteries shall not contain any mercury. It also demands that mercury is not present in any of the electrical or electronics components associated with the labelled unit. There is however one exception. Mercury is, for the time being, permitted in the back light system of flat panel monitors as there today is no commercially available alternative. TCO aims on removing this exception when a mercury free alternative is available.

Lead**

Lead can be found in picture tubes, display screens, solders and capacitors. TCO'99 permits the use of lead due to the lack of commercially available alternatives, but in future requirements TCO Development aims at restricting the use of lead.

* Bio-accumulative is defined as substances which accumulate in living organisms.

**Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.


TCO(TCO'03)

Congratulations!

The display you have just purchased carries the TCO'03 Displays label. This means that your display is designed, manufactured and tested according to some of the strictest quality and environmental requirements in the world. This makes for a high performance product, designed with the user in focus that also minimizes the impact on our natural environment.

Some of the features of the TCO'03 Display requirements:

Ergonomics

  • Good visual ergonomics and image quality in order to improve the working environment for the user and to reduce sight and strain problems. Important parameters are luminance, contrast, resolution, reflectance, colour rendition and image stability.

Energy

  • Energy-saving mode after a certain time - beneficial both for the user and the environment
  • Electrical safety

Emissions

  • Electromagnetic fields
  • Noise emissions

Ecology

  • The product must be prepared for recycling and the manufacturer must have a certified environmental management system such as EMAS or ISO 14000
  • Restrictions on
    • chlorinated and brominated flame retardants and polymers
    • heavy metals such as cadmium, mercury and lead.

The requirements included in this label have been developed by TCO Development in cooperation with scientists, experts, users as well as manufacturers all over the world. Since the end of the 1980s TCO has been involved in influencing the development of IT equipment in a more user-friendly direction. Our labelling system started with displays in 1992 and is now requested by users and IT-manufacturers all over the world.

For more information, please visit
www.tcodevelopment.com


Energy Efficiency

Energy Star The proper operation of the function requires a computer with VESA® DPM? power management capabilities. When used with a computer equipped with VESA® DPM?, the monitor is ENERGY STAR®-compliant.
As an ENERGY STAR® Partner, Dell Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.

Federal Communications Commission (FCC) Notice (U.S. Only)

CAUTION: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

  • This device may not cause harmful interference.
  • This device must accept any interference received including interference that may cause undesired operation.

Instructions to Users: This equipment complies with the requirements of FCC (Federal Communication Commission) equipment provided that following conditions are met.

  1. Power cable: Shielded power cable should be used.
  2. Video inputs: The input signal amplitude must not exceed the specified level.

注意: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.


FCC Declaration of Conformity

According to 47 CFR, Part 15 of the FCC Rules
* For the following named product :
  COLOR MONITOR
(Category Name)
 

1905FP / DELL

(Model No / Brand Name)    (Basic Model)

 
* Manufactured at :

1. LITEON TECHNOLOGY CORP.
2. LG Electronics, Inc.


We hereby declare that this device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions :
  1. This device may not cause harmful interference, and
  2. This device must accept any interference received,
    including interference that may cause undesired operation.
* FCC Rules :
Tested to comply with FCC part 15, class B
* Test site at :

1. SPORTON International Inc. - LITEON
2. PCTEST Engineering Laboratory, Inc. - LG

* Responsible Party for Product Compliance :

QA Lab of LITEON
 392, Ruey, Kuang Road, Neihu, Taipei 114, Taiwan R.O.C.
  Tel) 8798-2888             Fax) 8798-2829

LG Electronics U.S.A Inc.
2000 Millbrook Dr. Lincolnshire, IL 60069, U.S.A
Tel)847-941-8373 

* Manufacturer Information :
 

1. LITEON Technology Corp.

392, Ruey, Kuang Road, Neihu, Taipei 114, Taiwan R.O.C.

 

2004-07-15

Display Division
EMC Department
Manager

 

 

Douglas Yang / Manager

  (place and date of issue) (name and signature of authorized person)
 

2. LG Electronics Inc.
642, Jinpyeong-dong, Gumi-city, GyeongBuk, 730-727 Korea.

Display Division
EMC Department
Manager

 

 

Yeong Hur / Manager

  (place and date of issue) (name and signature of authorized person)

EU Declaration of Conformity (LVD, EMC)

For the following product:
COLOR MONITOR  

(category  name)

 

1905FP

 

(model name)  
Manufactured at :

1.LITEON Technology Corp.

392, Ruey, Kuang Road, Neihu, Taipei 114, Taiwan R.O.C.

2. LG Electronics Wales Ltd.
Imperial Park, Newport, South Wales,
United Kingdom NP10 8ZY
UK

 (factory name, address)

We hereby declare, that all major safety requirements, concerning to CE-Mark Directive (93/68/EEC) and Low Voltage Directive (73/23/EEC), Electromagnetic Compatibility Directives (89/336/EEC, 92/31/EEC) are fulfilled, as laid out in the guidelines set down by the member states of the EEC Commission. This declaration is valid for all samples that are part of this declaration, which are manufactured according to the production charts appendix. The standards relevant for the evaluation of electrical safety & EMC requirements are as follows :
LVD : EN 60950:2000 - LITEON
         EN 60950:2000
- LG

EMC : EN 55022:1998/A1:2000 Class B, EN 61000-3-2:2000, EN 61000-3-3:1995/A1:2001 and EN 55024:1998/A1:2001 - LITEON
          EN 55024:1998,EN55022:1998, EN 61000-3-2, 3:2000, EN 61000-3-3:1995 A1(2001) - LG

1. Certificate of conformity / Test report issued by :
EMC : NEMKO, SPORTON International Inc. - LITEON
          NEMKO - LG
LVD : NEMKO, TUV - LITEON
          NEMKO - LG
 
2. Technical documentation kept at :

1) Liteon Technology Corp.
2) LG Electronics Inc.

which will be made available upon request.
(Manufacturer)

1. LITEON Technology Corp.

392, Ruey, Kuang Road, Neihu, Taipei 114, Taiwan R.O.C.

 

2004-07-15

Display Division
Safety Department
Manager

 

Steven Yen / Manager

(place and date of issue) (name and signature of authorized person)

2. LG Electronics Inc.
642, Jinpyeong-dong, Gumi-city, GyeongBuk, 730-727 Korea.

Display Division
EMC Department
Manager

 

 

Yeong Hur / Manager

(place and date of issue) (name and signature of authorized person)

(Representative in the EU)

1. LITEON Technology Corp.

392, Ruey, Kuang Road, Neihu, Taipei 114, Taiwan R.O.C.

 

2004-07-15

 

Display Division
EMC Department
Manager

 

 

Douglas Yang / Manager

(place and date of issue) (name and signature of authorized person)

2. LG Electronics Inc.
642, Jinpyeong-dong, Gumi-city, GyeongBuk, 730-727 Korea.

 

Display Division
EMC Department
Manager

 

 

Yeong Hur / Manager

(place and date of issue) (name and signature of authorized person)

Canadian Regulatory Information (Canada Only)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications.

Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numerique de la classe B respecte toutes les exigencesdu Reglement sur le materiel brouilleur du Canada.


EN 55022 Compliance (Czech Republic Only)


VCCI Class B Notice (Japan Only)

This equipment complies with the limits for a Class B digital device (devices used in or adjacent to a residential environment) and conforms to the standards for information technology equipment that are set by the Voluntary Control Council for Interference for preventing radio frequency interference in residential areas.

Class B ITE


MIC Notice (Republic of Korea Only)

Class B Device

Please note that this device has been approved for non-business purposes and may be used in any environment, including residential areas.

Polish Center for Testing and Certification Notice

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, monitor, printer, and so on) should have the same power supply source.

The phasing conductor of the room's electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supply socket, which should be located near the equipment and easily accessible.

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements of standards PN-93/T-42107 and PN-89/E-06251.

polish.gif (26358 bytes)


NOM Information (Mexico Only)

The following information is provided on the device(s) described in this document in compliance with the requirements of the official Mexican standards (NOM):

Exporter: Dell Inc.
One Dell Way
Round Rock, TX 78682
Importer: Dell Computer de Mexico,
S.A. de C.V. Rio Lerma No. 302 - 4o Piso
Col. Cuauhtemoc 16500 Mexico, D.F.
Ship to: Dell Computer de Mexico,
S.A. de C.V. al Cuidado de Kuehne & Nagel
de Mexico S. de R.I., Avenida Soles No. 55
Col. Penon de los Banos, 15520 Mexico, D.F.
Supply voltage: 100-240 Vac
Frequency: 50/60 Hz
Current consumption: 1.5 A

BSMI Notice (Taiwan Only)


Ergonomics Notice (Germany Only)

Under the requirements of German ergonomics standard EK 1/59-98, EK 1/60-98, graphics or characters:

  1. Blue graphics or characters in dark background are not recommended. (This combination may increase eye fatigue due to poor visibility caused by low contrast.)
  2. Graphics controller and monitor are recommended to be used in the following conditions:
    • Vertical frequency : 60 Hz or higher.
    • Display mode : Dark characters in bright background.

Ergonomie Hinweis (nur Deutschland)

Um den Anforderungen der deutschen Ergonomie-Norm EK 1/59-98, EK 1/60-98 zu antsprechen.

  1. Wird empfahlen, die Grunfarbe Blau nicht auf dunklem Hintergrund zu verwenden (schiechte Erkennbarkeit. Augenbelastung bei zu geringem Zeicheenkontrast).
  2. Wird folgende Einstellung des Grafik-Controllers und Monitors empfohlen.
    • Vertikalfrequenz : 60 Hz oder hoher.
    • Ohne Zellensprung.

Regulatory Listing

Safety Certifications:

  • UL 60950
  • NOM
  • CE Mark–EN60950
  • IEC 60950
  • CCC (China only)
  • CSA
  • TUVGS
  • NEMKO
  • GOST
  • PSB (Singapore only)
  • TUV–S
  • SASO

EMC Certifications:

  • FCC Part 15 Class B
  • CE Mark–EN55022:1998, EN55024:1998, EN61000-3-2:1995, EN61000-3-3:1995
  • VCCI Class B ITE (Japan only)
  • MIC
  • BSMI (Taiwan only)
  • ICES–003
  • C–Tick

Ergonomics:

  • ENERGY STARR
  • TUV GS
  • TCO '99
  • TCO '03

Recycling:

  • Dell recommends that customers dispose of their used computer hardware, monitors, printers, and other peripherals in an environmentally sound manner. Potential methods include reuse of parts or whole products and recycling of products, components, and/or materials. For specific information on Dell’s worldwide recycling programs, see www.dell.com/recyclingworldwide.

面板安裝設定指南

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"安裝設定指南"(.pdf )

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