Manuals

Warranty: Dell™ UltraScan P991 Color Monitor User's Guide

Limited One-Year Warranty (U.S. Only)

Dell Computer Corporation ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. Dell warrants that the hardware products it sells will be free from defects in materials and workmanship. The warranty term is one year beginning on the date of delivery.

Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, and failure to perform required preventive maintenance.

Dell will repair or replace products returned to Dell's facility. To request warranty service, you must call Dell customer service within the warranty period. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original packaging or equivalent, prepay shipping charges, and you must insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if you use an address in the United States (excluding Puerto Rico and U.S. possessions). Shipments to other locations will be made freight collect.

Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs a product, its warranty term is not extended; if Dell replaces a product, the replacement is warranted for the remainder of the original term or 60 days, whichever is longer.

Dell MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. DELL DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

Dell's RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET FORTH ABOVE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

Dell DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

These provisions apply to Dell's return-to-factory warranty only. For provisions of any on-site service contract covering your system, refer to the separate on-site service contract that you will receive.

Limited One-Year Warranty (Canada Only)

Dell Computer Corporation ("Dell") warrants that the hardware products it sells will be free from defects in materials and workmanship. The warranty term is one year beginning on the date of delivery. This warranty is transferable with the warranted products.

Damage due to shipping the products to you is covered under this warranty. Otherwise, this warranty does not cover damage due to external causes, including accident, abuse, misuse, problems with electrical power, servicing not authorized by Dell, usage not in accordance with product instructions, and failure to perform required preventive maintenance.

Dell will repair or replace products returned to Dell's facility. To request warranty service, you must call Dell customer service within the warranty period. If warranty service is required, Dell will issue a Return Material Authorization Number. You must ship the products back to Dell in their original packaging or equivalent, prepay shipping charges, and you must insure the shipment or accept the risk of loss or damage during shipment. Dell will ship the repaired or replacement products to you freight prepaid if you use an address in Canada. Shipments to other locations will be made freight collect.

Dell owns all parts removed from repaired products. Dell uses new and reconditioned parts made by various manufacturers in performing warranty repairs and building replacement products. If Dell repairs a product, its warranty term is not extended except as may be required by law; if Dell replaces a product, the replacement is warranted for the remainder of the original term or 60 days, whichever is longer.

Dell MAKES NO EXPRESS WARRANTIES BEYOND THOSE STATED HERE. Dell DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

Dell's RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR, REPLACEMENT, AND REFUND AS SET FORTH ABOVE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM ONE JURISDICTION TO ANOTHER.

Dell DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS WARRANTY STATEMENT OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR SOFTWARE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.

These provisions apply to Dell's return-to-factory warranty only. For provisions of any on-site service contract covering your system, refer to the separate on-site service contract that you will receive.

"Total Satisfaction" Return Policy (U.S. and Canada)

If you bought products directly from a Dell company, you may return them to Dell up to 30 days from the day they are delivered for a complete refund of the purchase price. If your company bought the products under a Corporate Performance Agreement with a Dell company, there are limits on when products may be returned to Dell under this policy. Please consult the person in your company that is the liaison with Dell for more information. To return products, you must call Dell customer service to receive a Credit Return Authorization Number. You must ship the products to Dell in their original packaging, prepay shipping charges, and insure the shipment or accept the risk of loss or damage during shipment. Returned products must be in as-new condition, and all of the manuals, diskettes, power cables, and other items included with a product must be returned with it.

One Year Dell Manufacturer End-User Guarantee European Union, Norway and Switzerland

Guarantee

DELL Products, Raheen Industrial Estate, Limerick, Ireland (DELL) warrants to the end-user in accordance with the following provisions that its branded hardware products, purchased by the end-user from a DELL company or an authorized DELL distributor, in the European Union, Norway or Switzerland, will be free from defects in materials, workmanship and design affecting normal use, for a period of one year as of the original purchase date. Products for which proper claims are made will, at DELL's option, be repaired or replaced at DELL's expense.

Exclusions

This Guarantee does not apply to defects resulting from: improper or inadequate installation, use or maintenance; actions or modifications by unauthorized third parties or the end-user; accidental or willful damage or normal wear and tear.

Making a claim

Claims must be made in the European Union, Norway or Switzerland, by contacting the point of sale or any DELL office within the guarantee period. The end-user must always supply proof of purchase, indicating name and address of the seller, date of purchase, model and serial number, name and address of the customer and details of symptoms and configuration at time of malfunction, including peripherals and software used. Otherwise, DELL may refuse the guarantee claim. Upon diagnosis of a warranted defect, DELL will make arrangements, and pay for ground freight and insurance to and from DELL repair/ replacement center. End-user must ensure defective product is available for collection properly packed in original or equally protective packaging together with details listed above and the return number provided to the end-user by DELL.

Limitation and Statutory Rights

DELL makes no other warranty, guarantee or like statement other than as explicitly stated above and this Guarantee is given in place of all other guarantees whatsoever, to the fullest extent permitted by law. In the absence of applicable legislation, this Guarantee will be the end-user's sole and exclusive remedy against DELL or any of its affiliates, and neither DELL nor any of its affiliates shall be liable for loss of profit or contracts, or any other indirect or consequential loss arising from negligence, breach of contract, or howsoever.

This Guarantee does not impair or affect mandatory statutory rights of the end-user against and/or any rights resulting from other contracts concluded by the end-user with DELL and/or any other seller.