Manuals

Important User Information

The unit referred to in this guide is the Gold Card Global 56k+Fax PC Card.

Mark of origin :

The modem is manufactured in the UK.

IMPORTANT SAFETY INFORMATION

When using your modem, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following:

• Do not use this product near water, for example, near a bath, washing bowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool.
• When connected to a telephone line, avoid using during an electrical storm. There may be a remote risk of shock from lightening.

SAVE THESE INSTRUCTIONS

IMPORTANTES MESURES DE SECURITE

Certaines mesures de sécurité doivent être prises pendent l'utilisation de votre modem afin de réduire les risques d'incendie, de choc électrique et de blessures. En voici quelquesunes:

• Ne pas utiliser l'appareil près de l'eau, p.ex., près d'une baignoire, d'un lavabo, d'un évier de cuisine , d'un bac à laver, dans un sous-sol humide ou près d'une piscine.
• Eviter d'utiliser le modem (sauf connecté à un téléphone portable) pendant un orage électrique. Ceci peut présenter un risque de choc électrique causé par la foudre.

CONSERVER CES INSTRUCTIONS

Host Independent User guide statements

The power required by the host and the total of all adapter cards installed within the host environment, together with any auxiliary apparatus, shall not exceed the power specification of the host apparatus.

The power requirements for the Gold Card range of products are:
5VDC +/- 5% with 50mVrms maximum power rail noise
0.93W maximum peak power dissipation

It is essential that the PC Card is fitted only in a compatible slot designed for PC Cards/PCMCIA cards, containing only Safety Extra Low Voltage (SELV). Under normal conditions, the SELV limit is 42.4V peak a.c. or 60V d.c. If you have any doubt, seek advice from a competent engineer before installing the card.

Interconnection circuits shall be selected to provide continued compliance with the requirements of EN60950 clause 2.3 for SELV circuits and with the requirements of EN60950 clause 6 for TNV circuits after making connections between equipment.

This user guide must be supplied with the modem.

The modem approval mark (attached to the modem PSTN cable) must be visible whilst the modem is installed in the host. This should not, under any circumstances, be removed.

Selecting Country of operation:

The EasySwitch utility supplied with this product can be used to configure the modem for use in many countries. Please ensure that the modem is configured for the country in which it is to be used before connecting to the Public Switched Telecommunications Network.

Your Gold Card has approval for use in the following countries:

Information for Use in the European Union

This terminal equipment is intended for direct connection to the analogue Public Switched Telecommunications Network in the following Countries;

Austria, Belgium, Denmark, Finland France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, The Netherlands and the UK .

It supports the following features:

• Modem facility
• Autocalling facility
• Autoanswer facility
• DTMF signalling
• Operation in the absence of proceed indication or upon detection of proceed indication, selectable by the user.

NETWORK COMPATIBILITY STATEMENT

This product is designed to work with, and is compatible with the following networks. It has been tested to and found to conform with the additional requirements contained in EG 201 121.

Germany - ATAAB AN005, AN006, AN007, AN009, AN010, and DE03, 04, 05, 08, 09, 12, 14, 17
Greece - ATAAB AN005, AN006 and GR01, 02, 03, 04
Portugal - ATAAB AN001, 005, 006, 007, 011 and P03, 04, 08, 10
Spain - ATAAB AN005, 007, 012, and ES01
Switzerland - ATAAB AN002
All other countries - ATAAB AN003, 004

The equipment has been tested to comply with TBR 21: 1998, in accordance the requirements of the Radio and Telecommunications Directive 1995/5/EC. for Pan-European single terminal connection to the public switched telephone network (PSTN). However, due to differences between the individual PSTN's provided in different countries, this does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance.

CE Declaration of Conformity

We:

Psion Connect Ltd
Presley Way
Crownhill
Milton Keynes
MK8 0EF
United Kingdom

Declare under our sole responsibility that the product:

Gold Card Global 56k + Fax

fulfils the requirements of the following EC directives:

Electromagnetic Compatibility Directive 89/336/EEC

Amended by 92/31/EEC and 93/68/EEC

Low Voltage Equipment Directive 73/23/EEC

Amended by 93/68/EEC

R & TTE Directive 1995/5/EC

by meeting the following standards:

The product was tested in a typical configuration with laptops and personal computer (PC's)

Milton Keynes, 23 June 2000

Dr Lionel Wolovitz, Technical Director

Statutory Information for Australia

MODEM WARNING NOTICE

This modem has been specifically configured to ensure compliance with ACA Standards.
Do not adjust your modem or software outside the values indicated below. To do so would result in your modem being operated in a non-compliant manner.

Modem Commands:

Following S-registers are limited in the modem firmware:

Call Attempts/Retries:

• Applications software shall be configured so that no more than 10 attempts are made to establish a connection to a given number.
• There must be at least 2 seconds between call attempts.
• If the call sequence is unsuccessful, there shall be a delay of at least 30 minutes before attempting to call the number again.

Failure to set the modem, and any application software used with the modem, to the values shown above will result in the modem being operated in a non-compliant manner. Consequently, there would be no permit in force for this equipment, and the Telecommunication Act 1991 prescribes a penalty of $12,000 for the connection of non permitted equipment.

Statutory Information for United States of America

FCC Requirements

1. The Federal Communications Commission (FCC) has established Rules which permit this device to be directly connected to the telephone network.
   Standardized jacks are used for these connections. This equipment should not be used on party lines or coin phones.
2. If this device is malfunctioning, it may also be causing harm to the telephone network; this device should be disconnected until the source of the problem can be determined and until repair has been made. If this is not done, the telephone company may temporarily disconnect service.
3. The telephone company may make changes in its technical operations and procedures; if such changes affect the compatibility or use of this device, the telephone company is required to give adequate notice of the changes. You will be advised of your right to file a complaint with the FCC.
4. If the telephone company requests information on what equipment is connected to their lines, inform them of:
   
   • The telephone number to which this unit is connected.
   • The ringer equivalence number.
   • The USOC jack required.
   • The FCC Registration Number.

   Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used to determine how many devices can be connected to your telephone line. In most areas, the sum of the REN's of all devices on any one line should not exceed five (5.0). If too many devices are attached, they may not ring properly.

Warning: Changes or modifications to this unit not expressly approved by Psion Connect Inc could void the user's authority to operate the equipment.

Radio and Television Interference

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio TV technician for help.

Facsimile Machines: Identification of the Message Sender

The telephone consumer act of 1991 makes it unlawful for any person within the United States to use a computer or other electronic device, including fax machines to send any message unless such message clearly contains, in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business, or other entity, or individual sending the message and the telephone number of the sending machine or such business, other entity, or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges.)

SERVICE REQUIREMENTS

In the event of equipment malfunction, all repairs should be performed by our Company or an authorized agent. It is the responsibility of users requiring service to report the need for service to our Company or to one of our authorized agents. Service can be obtained at

Psion Connect Inc
150 Baker Avenue
Concord
MA 01742

FCC DECLARATION OF CONFORMITY

We:

Psion Connect Inc
150 Baker Avenue
Concord
MA 01742
Tel: +1 978 369 0655
Fax:+1 978 371 96911

Declare that:

Product: Gold Card Global

Model: 56k + fax

complies with the requirements of Part 15 of the FCC Rules for Class B equipment.

This declaration is based on:

Test Report No: 9C3175GUS1

Name: George Grey
Position: Senior Vice President Sales and Marketing

Statutory Information for Canada

Industry Canada (IC) Information

The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. Industry Canada does not guarantee the equipment will operate to the user's satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may be extended by means of a certified connector assembly (telephone extension cord). The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request the user to disconnect the equipment.

For their own protection users should ensure that the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.

Caution

Users should not attempt to make installation connections themselves, but should contact the appropriate electric inspection authority or electrician, as appropriate.

Emissions Information For Canada

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.

Ringer Equivalence Number

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed five (5).

The Ringer Equivalence Number of this equipment is 0.2.

Statutory Information for Japan

Caution!

Please do not use this product under any other conditions other than those described in this manual.

Failure of this product due to damage may result in smoke or fire, therefore please take special care to avoid the following:

• Direct sunlight, as in a car or similar location.
• Close proximity to high heat or high heat emitting instruments.
• Areas of extremely high humidity.
• Areas with high concentrations of dust.
• Areas with oily surfaces.
• Areas subject to excess vibration and or shock.
• Close proximity to radios or televisions.

Should any of the following occur, please return your product for inspection and repair. If you continue to use the product as is trouble may occur.

• If it falls from a height of more than 90 cm.
• If you spill coffee, water or other liquids onto it.

Please Note

When connecting this product with any other equipment, please ensure that the power to the other equipment is turned off before proceeding. Making connection while the power to the other equipment is turned on can result in trouble.

This product is Class 2 Information Equipment (equipment for home and residential areas). If you use it near a radio or television it may cause interference to your radio or television reception. Please use

as per the instructions described in this manual.

If this product will be left in use but unattended, please check periodically that it still functions properly.

Please do not use gasoline, paint thinner, or alcohol to clean or wipe the product (these may cause discoloration or damage). Should the product become dirty, use a weak detergent and water solution and wipe with a soft cloth. Dry with a soft cloth.

Please use with the software included. Take care to use as per the following:

• This software is protected by copyright law therefore only the authorized purchaser may lawfully use it.
• The software may be passed on to a third party, but that party must also agree to abide by the conditions stated above.
• We do not warrant that the attached software is the latest version, or completely accurate or reliable. The user accepts full responsibility for the appropriateness of and results generated from using this software.

Please take sensible precautions when handling the attached CD-ROM.

During data transmission, should the computer lose power or the card cable become disconnected, transmission will cease and accurate data will not be received.

This product has been made to meet the standards for proper data transfer in all countries listed. For use in Japan, please install the attached utility software in your computer, follow the instructions in this manual and select the Japanese flag. Use of this product in Japan by selecting another nation's flag is unlawful under the Electronic Communications Industry Law (technical standard).

NOTES FOR USE OF THIS DEVICE IN NEW ZEALAND

The maximum upload speed of the modem is limited to 33.6 kbps as per the ITU V.34 Standard. The modem has a maximum possible download speed of 56 kbps. Operation of the modem at 56 kbps not only depends on line conditions and impairments but it also requires a very low noise line (noise levels well below the lower limits required for high quality speech). Consequently, the maximum download rate may not always be achievable.

• In addition to satisfactory line conditions a modem can only work properly if:
  a) it is compatible with the modem at the other end and
  b) the application using the modem is compatible with the application at the other end of the call - e.g. accessing the internet requires suitable software in addition to a modem.
• The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network. It indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item will work correctly in all respects with another item of Telepermitted equipment of a different make or model, nor does it imply that any product is compatible with all of Telecom's network services.
• This equipment shall not be used in any manner which could constitute a nuisance to other Telecom customers.
• In the event of any problem with this device, it is to be disconnected. A CPE item may be connected directly in its place. The user should then arrange for the product to be repaired. Should the matter be reported to Telecom as a wiring fault, and then the fault be proven to be due to this product, a call out charge will be incurred.
• Immediately disconnect this equipment should it become physically damaged, and arrange for its disposal or repair.
• This equipment shall not be set up to make automatic calls to the Telecom "111" Emergency Service.
• The correct settings for use with this modem in New Zealand are as follows:
  
  

  ATB0	(CCITT operation)
  A T&G2	(1800 Hz guard tone)
  AT&P1	(Decadic dialling make-break ratio = 33%67%)
  ATS0	(not auto answer)
  ATS11=65	(DTMF dialling on/off duration = 65ms)
  ATX2	(Dial tone detect, but not (U.S.A) call progress detect)

  
  
• Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) associated with this device. In order to operate within the limits for compliance with Telecom's Specifications, the associated equipment shall be set to ensure that calls are answered between 3 and 30 seconds of receipt of ringing. This ensures:
  a) a person calling your modem will hear a short burst of ringing before the modem answers. This confirms that the call has been successfully switched through the network.
  b) caller identification information (which occurs between the first and second ring cadences) is not destroyed.
• This equipment does not fully meet Telecom's impedance requirements. Performance limitations may occur when used in conjunction with some parts of the Network. Telecom will accept no responsibility should difficulties arise in such circumstances.
• The transmit level from this device is set at a fixed level and because of this there may be circumstances where this performance may be less than optimal. Before reporting such occurrences as faults, please check the line with a standard Telepermitted telephone, and only report a fault if the phone performance is impaired.
• It is recommended that this equipment be disconnected from the Telecom line during electrical storms.
• When relocating the equipment, always disconnect the Telecom line connection before the power connection, and reconnect the power first.
• This equipment may not be compatible with Telecom Distinctive Alert Cadences.

Use of Pulse (Decadic) Signalling

Provision of decadic signalling on new products is strongly discouraged by Telecom, and there is no guarantee that Telecom exchanges will continue to support decadic dialling.

Use of pulse dialling, when this equipment is connected to same line as other equipment, may give rise to bell tinkle or noise and may also cause a false answer condition. Should such problems occur, the user should NOT contact the Telecom Faults Service.

Automatic Re-attempts to the same number

Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment ( PC ) and application software associated with this device. The associated equipment shall be set to operate within the following limits for compliance with Telecom's Specifications:-

(a) There shall be no more than 10 call attempts to the same number within any 30 minute period for any single manual call initiation, and . .

(b) The equipment shall go on-hook for a period of not less than 30 seconds between the end of one attempt and the beginning of the next attempt.

Automatic calls to different numbers

Some parameters required for compliance with Telecom's Telepermit requirements are dependent on the equipment (PC) and application software associated with this device. In order to operate within the limits for compliance with Telecom's Specifications, the equipment shall be set to ensure that automatic calls to different numbers are spaced such that there is no less that 5 seconds between the end of one call and the beginning of another.

Manual insertion of additional digits

Operation of this unit in conjunction with other devices is not recommended. However, where the user chooses to do so, the following applies. This unit will only work in conjunction with tone signalling (DTMF) telephone, but some telephones my not be compatible. Since noise or speech from the telephone can upset dialling from this unit, errors may result if the devices are used together in other than quiet conditions.

Where it is necessary to dial prefix digits, such a Caller Display override code ("0196" or "0197"), this unit will have to be used in conjunction with as associated tone signalling (DTMF) telephone.

Note that some telephones are NOT compatible with this unit and dialling errors may result if the two devices are used together in other than quiet conditions. The Telecom Faults Service is NOT to be called should such problems arise. In such cases, it is recommended that the prefix and wanted number are dialled manually.

User Instructions

When installed on a telephone system or Network which uses prefix codes or other non-access codes, please note:

If a charge for local calls is unacceptable, the `Dial' button should NOT be used for local calls. Only the 7-digits of the local number should be dialled. DO NOT dial the area code digit or the `0' prefix.

Ringer Sensitivity

This device maybe subject to ringing or bell tinkle when certain other devices are connected on the same line, or when calls are made from another device on the same line. If this occurs, the problem should not be referred to the Telecom Faults Service.

Call logging

Call logging functions are dependent on the equipment (PC) and application software associated with this device. The call log provided may not record all answered calls. The log, therefore may not agree with the Telecom account which may include calls not shown on the log.

NOTE THAT FAULT CALLOUTS CAUSED BY ANY OF THE ABOVE CAUSES MAY INCUR A CHARGE FROM TELECOM