Answer: The signal strength status bar icon will indicate if there is coverage.
The service indicators will indicate the service available. If there is no service
the status display will display �No Service�. You must have an active subscription plan from your service provider
and must have activated the service.
Answer: Check that you have correctly installed the Dell Mobile Broadband Card Utility software located on the CD that came
with the product. You must have an active subscription plan from your service provider and must have activated the service.
If your software is correctly installed and you have an activated service, perform a self-diagnostic to determine the problem.
For detailed instructions on performing a self-diagnostic, see Self-Diagnostics.
Answer: You are probably in an area not covered by data coverage. Your mobile phone is a voice device and most voice carriers
have roaming agreements that provide a large coverage area. This may not be the case for your data service.
Check for data coverage with your service provider at
http://www.cingularwireless.com .
Answer: Data coverage areas and phone coverage areas do not always coincide. You are probably in an area with weaker data coverage than cellphone coverage.
Check for data coverage with your service provider.
Answer: The Signal Strength bar displays the strength of the cellular signal.
In order to attach to the network, you also need to have subscribed
to the service. Check with your service provider to ensure your service is activated.
Answer: The Signal Strength bar, located on the Main Window, indicates the quality of the signal.
If two or more bars are shaded, the signal strength is good. If fewer than two bars are shaded, the signal strength
is weak, and it may be difficult to establish and maintain a network connection. Contact your service provider about coverage for
weak signals.
Answer: Software includes the Dell Mobile Broadband Card Utility and corresponding drivers.
New versions of software will bundle this utility and drivers together.
In the main window click on Help and select About.
The software version, release date, and copyright information will be displayed. New versions can be obtained at
http://support.dell.com.
Answer: Firmware is software that runs internally on the Dell Mobile Broadband Card.
In the Main window, click on File and select Properties. The firmware version will be displayed.
In the Main window, select GPS Status from the Tools menu, or click the GPS Status button
in the tool bar.
In the GPS Status window, click Start GPS.
If the GPS position cannot be obtained within 5 minutes, a warning message appears:
�Unable to obtain a GPS fix. Please make sure you have a clear view of the sky. Would you like to stop GPS?�
Make sure the system has a clear view of the sky and click Continue Searching, or click Stop.
Once location information appears in the GPS window, open the mapping software and configure the correct COM port.
The GPS COM port can be found in the GPS Status window.
Answer: Enable GPS.
In your GPS mapping program, connect to the COM port shown in the GPS Status window as described in the answer to the next question.
Follow the directions in your GPS mapping program documentation.
Answer: In the Dell Broadband Card Utility main window, select GPS Status from the Tools menu or
click on the GPS Status button in the tool bar. In the GPS Status window, click Exit.
