NOTA: Números de ligações gratuitas são para uso dentro do país para os quais estejam listados.
Quando você precisar entrar em contacto com a Dell, use os endereços de e-mail, números de telefone e códigos fornecidos na tabela a seguir. Se você precisar de ajuda para determinar quais códigos usar, entre em contacto com a telefonista local ou internacional.
|
País (Cidade) Código de Acesso Internacional Código País Código Cidade |
Nome Departamento ou Área de Serviço, Website e Endereço de E-mail |
Cód. Área |
Numeros Locais e Números de Ligação Gratuita |
| Anguilla | General Support | toll free:800-335-0031 | |
| Antigua and Barbuda |
General Support |
1-800-805-5924 |
|
| Argentina (Buenos Aires) International Access Code:00 Country Code:54 City Code:11
|
Technical Support and Customer Care |
toll free: 0800 444 0733 |
|
|
Sales |
toll free: 0810 444 3355 |
||
| Tech Support Fax | 11 |
4515-7139 |
|
| Customer Care Fax | 11 |
4515-7138 |
|
|
Website: www.dell.com.ar |
|
||
| Aruba | General Support |
toll-free:800-1578
|
|
|
Australia International Access Code:0011 Country Code:61 City Code:2
|
E-mail (Australia):
au_tech_support@dell.com
|
||
| E-mail (New Zealand): nz_tech_support@dell.com | |||
|
Home and Small Business |
|
1-300-65-55-33 |
|
|
Government and Business |
|
toll free: 1-800-633-559 |
|
|
Preferred Accounts Division (PAD) |
|
toll free: 1-800-060-889 |
|
| Customer Care |
toll free: 1-800-819-339 |
||
|
Corporate Sales |
|
toll free: 1-800-808-385 |
|
|
Transaction Sales |
|
toll free: 1-800-808-312 |
|
|
Fax |
|
toll free: 1-800-818-341 |
|
|
Austria International Access Code:900 Country Code:43 City Code:1
|
Switchboard |
01 |
491 040 |
| Home/Small Business Sales | 01 | 795676-02 | |
| Home/Small Business Fax | 01 | 795676-05 | |
| Home/Small Business Customer Care | 01 | 795676-03 | |
| Preferred Accounts/Corporate Customer Care | 0660-8056 | ||
| Home/Small Business Technical Support | 01 | 795676-04 | |
| Preferred Accounts/Corporate Technical Support | 0660-8779 | ||
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: tech_support_central_europe@dell.com |
|
|
|
| Bahamas | General Support | toll-free:1-866-278-6818 | |
| Barbados |
General Support |
1-800-534-3142 |
|
|
Belgium (Brussels) International Access Code:00 Country Code:32 City Code:2
|
Technical Support |
02 |
481 92 88 |
|
Customer Care |
02 |
481 91 19 |
|
|
Home/Small Business Sales |
|
toll free: 0800 16884 |
|
|
Corporate Sales |
02 |
481 91 00 |
|
|
Fax |
02 |
481 92 99 |
|
|
Switchboard |
02 |
481 91 00 |
|
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: tech_be@dell.com |
|
|
|
|
E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ |
|
||
| Bermuda |
General Support |
1-800-890-0748 |
|
| Bolivia | General Support | toll free: 800-10-0238 | |
| Brazil
International Access Code:00 Country Code:55 City Code:51
|
Customer Support, Technical Support |
toll free: 0800 90 3355 |
|
|
Technical Support Fax |
51 |
481-5470 |
|
| Customer Care Fax |
51 |
481-5480 |
|
| Sales |
toll free: 0800 90 3390 |
||
| Website: www.dell.com/br | |||
| British Virgin Islands |
General Support |
toll-free:1-866-278-6820 |
|
|
Country Code:673
|
Customer Technical Support |
604 |
633 4966 |
|
Customer Service |
604 |
633 4949 |
|
|
Transaction Sales |
604 |
633 4955 |
|
|
Canada International Access Code:011
|
Automated Order-Status System |
|
toll free: 1-800-433-9014 |
|
AutoTech (Automated technical support) |
|
toll free: 1-800-247-9362 |
|
|
Customer Care Home & Home Office & Small Business |
|
1-800-847-4096 |
|
|
Customer Care Medium, Large, Commercial, Government (100+ Employees) |
|
1-800-326-9463 |
|
|
Technical Support Home & Home Office & Small Business |
|
1-800-847-4096 |
|
|
Technical Support Medium, Large, Commercial, Government (100+ Employees) |
|
1-800-387-5757 |
|
| Sales (direct-from outside Toronto) |
1-800-387-5752
|
||
| Sales (direct-from within Toronto) | 416-758-2200 | ||
| Sales (federal government, education, and medical) | 1-800-567-7542 | ||
|
TechFax |
|
toll free: 1-800-950-1329 |
|
| Cayman Islands |
General Support |
1-800-805-7541 |
|
|
Chile Country Code:56 City Code:2 |
Sales, Customer Support, and Technical Support |
|
toll free: 1230-020-4823 |
|
China
Country Code:86 City Code:592
|
Tech Support website: support.ap.dell.com/china |
||
|
Tech Support E-mail: cn_support@dell.com |
|||
| Tech Support Fax |
818-1350
|
||
|
Home and Small Business Technical Support |
|
toll free: 800 858 2437 |
|
| Corporate Accounts Technical Support |
toll free: 800 858 2333 |
||
|
Customer Experience |
|
toll free: 800 858 2060 |
|
|
Home and Small Business |
toll free: 800 858 2222 |
||
|
Preferred Accounts Division |
toll free: 800 858 2062 |
||
| Large Corporate Accounts North |
toll free: 800 858 2999 |
||
| Large Corporate Accounts North Government and Education |
toll free: 800 858 2955
|
||
| Large Corporate Accounts East |
toll free: 800 858 2020 |
||
| Large Corporate Accounts East Government and Education |
toll free: 800 858 2669
|
||
| Large Corporate Accounts Queue Team |
toll free: 800 858 2572
|
||
| Large Corporate Accounts South |
toll free: 800 858 2355 |
||
| Large Corporate Accounts West |
toll free: 800 858 2811 |
||
| Large Corporate Accounts GCP |
toll free: 800 858 2055 |
||
| Large Corporate Account Key Accounts |
toll-free:800-858-2628
|
||
| Large Corporate Accounts Spare Parts |
toll free: 800-858--2621 |
||
| Colombia |
General Support |
980-9-15-3978 |
|
| Costa Rica |
General Support |
0800-012-0435 |
|
|
Czech Republic International Access Code:00 Country Code:420 City Code:2
|
Technical Support |
02 |
22 83 27 27 |
|
Customer Care |
02 |
22 83 27 11 |
|
|
Fax |
02 |
22 83 27 14 |
|
|
TechFax |
02 |
22 83 27 28 |
|
|
Switchboard |
02 |
22 83 27 11 |
|
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: czech_dell@dell.com |
|
|
|
|
Denmark International Access Code:00 Country Code:45
|
Technical Support |
|
70230182 |
|
Customer Care(Relational) |
|
70230184 |
|
| Home/Small Business Customer Care |
32875505 |
||
|
Switchboard (Relational) |
|
32871200 |
|
| Fax Switchboard (Relational) | 32871201 | ||
|
Switchboard (Home/Small Business) |
|
32875000 |
|
|
Fax Switchboard (Home/Small Business) |
|
32875001 |
|
|
Website: support.euro.dell.com |
|
|
|
| E-mail Support (portable computers): den_nbk_support@dell.com | |||
| E-mail Support (desktop computers): den_support@dell.com | |||
|
E-mail Support (servers): Nordic_server_support@dell.com |
|
|
|
| Dominica |
General Support |
toll free: 1-866-278-6821 |
|
| Dominican Republic |
General Support |
toll free: 1-800-156-1588 |
|
| Ecuador | General Support |
toll-free 999-119
|
|
| El Salvador |
General Support |
01-889-753-0777 |
|
|
Finland International Access Code:990 Country Code:358 City Code:9 |
Technical Support |
09 |
253 313 60 |
| Technical Support Fax |
09 |
253 313 81 |
|
|
Relational Customer Care |
09 |
253 313 38 |
|
| Home/Small Business Customer Care |
09 |
693 791 94 |
|
|
Fax |
09 |
253 313 99 |
|
|
Switchboard |
09 |
253 313 00 |
|
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: fin_support@dell.com |
|||
|
France International Access Code:00 Country Code:33 City Code:(1)(4)
|
Home and Small Business | ||
|
Technical Support |
0825 |
387 270 |
|
|
Customer Care |
0825 |
823 833 |
|
|
Switchboard |
0825 |
004700 |
|
|
Switchboard (calls from outside of France) |
04 |
99 75 40 00 |
|
|
Sales |
0825 |
004 700 |
|
|
Fax (calls from outside of France) |
04 |
99 75 40 001 |
|
|
Website: support.euro.dell.com |
|
||
|
E-mail: support.euro.dell.com/fr/fr/emaildell/ |
|||
|
Corporate |
|||
|
Technical Support |
0825 |
004 719 |
|
|
Customer Care |
0825 |
338 339 |
|
|
Fax |
01 |
55 94 71 01 |
|
|
Switchboard |
01 |
55 94 71 00 |
|
| Sales |
01 |
55 94 71 00 |
|
|
Germany International Access Code:00 Country Code:49
|
Technical Support |
06103 |
766-7200 |
| Home/Small Business Customer Care |
0180-5-224 400 |
||
| Global Segment Customer Care |
06103 |
766-9570 |
|
| Preferred Accounts Customer Care |
06103 |
766-9420 |
|
| Large Accounts Customer Care |
06103 |
766-9560 |
|
| Public Accounts Customer Care |
06103 |
766-9555 |
|
|
Switchboard |
06103 |
766-7000 |
|
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: tech_support_central_europe@dell.com |
|||
| Grenada | General Support | toll free:1-866-540-3355 | |
| Guatemala |
General Support |
1-800-999-0136 |
|
| Guyana | General Support | toll free:1-877-440-6511 | |
|
International Access Code:001 Country Code:852 |
Technical Support(Dimension™ and Inspiron™ ) |
|
296-93188 |
|
Technical Support (OptiPlex™, Latitude ™ , and Dell Precision™ ) |
296-93191
|
||
|
Customer Service (non-technical, post-sales issues) |
|
800-93-8291 |
|
|
Transaction Sales |
|
toll free: 800 96 4109 |
|
| Large Corporate Accounts HK |
toll free: 800 96 4108
|
||
|
Large Corporate Accounts GCP HK |
|
toll free: 800 90 3708 |
|
| India | Technical Support |
1600-33-8045 |
|
| Sales |
1600-33-8044 |
||
|
Ireland International Access Code:16 Country Code:353
|
Ireland Technical Support |
1850 |
543 543 |
| UK Technical Support (dial within UK only) |
0870 |
908 0800 | |
| Home User Customer Care |
01 |
204 4095 | |
|
Small Business Customer Care |
01 |
204 4444 |
|
| Corporate Customer Care |
01 |
204 4003 | |
| UK Customer Care (dial number within UK only) | 0870 | 906 0010 | |
|
Ireland Sales |
01 |
204 4444 |
|
| UK Sales (dial within UK only) | 0870 | 907 4000 | |
|
SalesFax |
01 |
204 0144 |
|
|
Fax
|
01 |
204 5960
|
|
|
Switchboard
|
01 | 204 4444 | |
|
Website: support.euro.dell.com
|
|||
|
E-mail: dell_direct_support@dell.com
|
|||
|
Italy International Access Code:00 Country Code:39 City Code:2
|
Home and Small Business | ||
|
Technical Support |
02 |
577 826 90 |
|
|
Customer Care |
02 |
696 821 14 |
|
|
Fax |
02 |
696 821 13 |
|
|
Switchboard |
02 |
696 821 12 |
|
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: support.euro.dell.com/it/it/emaildell/ |
|
||
| Corporate | |||
|
Technical Support |
02 |
577 826 90 |
|
|
Customer Care |
02 |
577 825 55 |
|
|
Fax |
02 |
577 035 30 |
|
|
Switchboard |
02 |
577 821 |
|
|
Website: support.euro.dell.com |
|
||
| E-mail: support.euro.dell.com/it/it/emaildell/ |
|
||
| Jamaica |
General Support (dial from within Jamaica only) |
1-800-404-9205 |
|
|
Japan International Access Code:001 Country Code:81 City Code:44
|
|||
| Web site: support.jp.dell.com | |||
| Technical Support (Projector) toll free |
44
|
0120-981-690
|
|
| Technical Support outside of Japan (Projector): |
44
|
556-3468
|
|
| Customer Care |
44
|
556-4240 | |
| 24-Hour Automated Order Service |
44
|
556-3801
|
|
| Individual User |
44
|
556-1760 | |
| Business Sales Division (Up to 400 employees) |
44
|
556-1465 | |
| Public Sales (Government agencies, education institutions, and medical institutions) |
44
|
556-1469 | |
| Preferred Accounts Division Sales (Over 400 employees) |
44
|
556-3433 | |
| Global Segment Japan |
44
|
556-3469 | |
|
Large Corporate Accounts Sales (Over 3500 employees) |
44 |
556-3430 | |
|
Faxbox Service |
44
|
556-3490 |
|
|
Switchboard |
44
|
556-4300 |
|
|
Korea International Access Code:001 Country Code:82 City Code:2 |
Technical Support |
|
toll free: 080-200-3800 |
|
Sales |
|
toll free: 080-200-3600 |
|
|
Customer Service (Penang, Malaysia) |
|
toll free: 604-633-4949 |
|
| Customer Service (Seoul, Korea) |
080-200-3800 |
||
|
Fax |
|
2194-6202 |
|
|
Switchboard |
|
2194-6000 |
|
|
Latin America
|
Customer Technical Support (Austin, Texas, U.S.A.) |
512 |
728-4093 |
|
Customer Service (Austin, Texas, U.S.A.) |
512 |
728-3619 |
|
|
Fax (Technical Support and Customer Service) |
512 |
728-3883 |
|
|
Sales (Austin, Texas, U.S.A.) |
512 |
728-4397 |
|
|
SalesFax (Austin, Texas, U.S.A.) |
512 |
728-4600 |
|
|
International Access Code:00 Country Code:352
|
Technical Support (Brussels, Belgium) |
02 |
481 92 88 |
|
Home/Small Business Sales (Brussels, Belgium) |
|
toll free: 080016884 |
|
|
Corporate Sales (Brussels, Belgium) |
02 |
481 91 00 |
|
|
Customer Care (Brussels, Belgium) |
02 |
481 91 19 |
|
|
Switchboard (Brussels, Belgium) |
02 |
481 91 00 |
|
|
Fax (Brussels, Belgium) |
02 |
481 92 99 |
|
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: tech_be@dell.com |
|
|
|
|
Country Code:853
|
Technical Support |
|
toll free: 0800 582 |
|
Customer Service (Penang, Malaysia) |
|
604 633 4949 |
|
|
Transaction Sales |
|
toll free: 0800 581 |
|
|
Malaysia International Access Code:00 Country Code:60 City Code: 4 |
Technical Support |
|
toll free: 1 800 888 298 |
|
Customer Service |
4 |
633 4949 |
|
|
Transaction Sales |
|
toll free: 1 800 888 202 |
|
|
Corporate Sales |
|
toll free: 1 800 888 213 |
|
|
International Access Code:00 Country Code:52 |
Customer Technical Support |
|
001-877-384-8979 or 001-877-269-3383 |
|
Sales |
|
50-81-8800 or 01-800-888-3355 |
|
|
Customer Service |
|
001-877-384-8979 or001-877-269-3383 |
|
|
Main |
|
50-81-8800 or 01-800-888-3355 |
|
| Montserrat | General Support |
toll free:1-866-278-
6822
|
|
| Netherlands Antilles |
General Support |
001-800-882-1519 |
|
|
Netherlands International Access Code:00 Country Code:31 City Code:20 |
Technical Support |
20 |
674 4500 |
| Home/Small and Medium Business |
20 |
674 5500 |
|
|
Home/Small and Medium Business Fax |
20 |
674 4775 |
|
|
Home/Small and Medium Business Customer Care |
20 |
674 4200 |
|
|
Corporate |
20 |
674 5000 |
|
|
Corporate Fax |
20 |
674 4779 |
|
|
Corporate Customer Care |
20 |
674 4325 |
|
|
Website: support.euro.dell.com |
|
||
| E-mail: support.euro.dell.com/nl/nl/emaildell/ | |||
|
E-mail (New Zealand): nz_tech_support@dell.com |
|||
| E-mail (Australia): au_tech_support@dell.com | |||
|
Home and Small Business |
0800 446 255 |
||
|
Government and Business |
|
0800 444 617 |
|
|
Sales |
|
0800 441 567 |
|
|
Fax |
|
0800 441 566 |
|
| Nicaragua |
General Support |
001-800-220-1006 |
|
|
Norway International Access Code:00 Country Code:47
|
Technical Support |
|
671 16882 |
|
Relational Customer Care |
671 17514 |
||
| Home/Small Business Customer Care |
231 62298 |
||
|
Switchboard |
|
671 16800 |
|
|
Fax Switchboard |
|
671 16865 |
|
|
Website: support.euro.dell.com |
|
|
|
| E-mail Support (portable computers): nor_nbk_support@dell.com | |||
| E-mail Support (desktop computers): nor_support@dell.com | |||
|
E-mail Support (servers): nordic_server_support@dell.com |
|
|
|
| Panama |
General Support |
001-800-507-0962 |
|
| Peru |
General Support |
0800-50-669 |
|
|
Poland International Access Code:011 Country Code:48
|
Customer Service Phone |
22 |
57 95 700 |
|
Customer Care |
22 |
57 95 999 |
|
|
Sales |
22 |
57 95 999 |
|
|
Switchboard |
22 |
57 95 999 |
|
|
Customer Service Fax |
22 |
57 95 806 |
|
|
Reception Desk Fax |
22 |
57 95 998 |
|
|
Website: support.euro.dell.com |
|||
|
E-mail: pl_support@dell.com |
|
||
|
International Access Code:00 Country Code:35
|
Technical Support |
35 |
800 834 077 |
| Customer Care | 800 300 415 or 800 834 075 |
||
| Sales | 800 300 410 or 800 300 411 or 800 300 412 or 121 422 07 10 |
||
| Fax | 35 | 121 424 01 12 | |
|
E-mail: support.euro.dell.com/es/es/emaildell/ |
|||
| Puerto Rico |
General Support |
1-800-805-7545 |
|
| St. Kitts and Nevis |
General Support |
toll free:1-877-441-4731 |
|
| St. Lucia |
General Support |
1-800-882-1521 |
|
| St. Vincent and the Grenadines |
General Support |
toll free:1-877-441-4740 |
|
|
Singapore International Access Code:005 Country Code:65
|
Technical Support |
|
toll free: 800 6011 051 |
|
Customer Service (Penang, Malaysia) |
604 |
633 4949 |
|
|
Transaction Sales |
|
toll free: 800 6011 054 |
|
|
Corporate Sales |
|
toll free: 800 6011 053 |
|
|
South Africa (Johannesburg) International Access Code:09/091 Country Code:27 City Code:11 |
Technical Support |
011 |
709 7710 |
|
Customer Care |
011 |
709 7707 |
|
|
Sales |
011 |
709 7700 |
|
|
Fax |
011 |
706 0495 |
|
|
Switchboard |
011 |
709 7700 |
|
|
Website: support.euro.dell.com |
|
|
|
|
E-mail: dell_za_support@dell.com |
|
|
|
|
Southeast Asian/Pacific
Countries |
Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) |
604 |
633-4810 |
|
Spain International Access Code:00 Country Code:34 City Code:91
|
Home and Small Business | ||
|
Technical Support |
91 |
902 100 130 |
|
|
Customer Care |
91 |
902 118 540 |
|
|
Sales |
91 |
902 118 541 | |
|
Switchboard |
91
|
902 118 541 | |
|
Fax |
91 |
902 118 539 | |
|
Website: support.euro.dell.com |
|||
|
E-mail: support.euro.dell.com/es/es/emaildell/ |
|||
|
Corporate |
|||
|
Technical Support |
91 |
902 100 130 |
|
|
Customer Care |
91 |
902 118 546 |
|
|
Switchboard |
91 |
722 92 00 |
|
|
Fax |
91 |
722 95 83 | |
| Website: support.euro.dell.com | |||
| E-mail: support.euro.dell.com/es/es/emaildell/ | |||
|
Sweden International Access Code:00 Country Code:46 City Code:8 |
Technical Support |
08 |
590 05 199 |
|
Relational Customer Care |
08 |
590 05 642 |
|
| Home/Small Business Customer Care |
08 |
587 70 527 |
|
| Employee Purchase Program (EPP) Support | 20 140 14 44 | ||
|
Fax Technical Support |
08 |
590 05 594 |
|
|
Sales |
08 |
590 05 185 |
|
|
Website: support.euro.dell.com |
|
|
|
| E-mail: swe_support@dell.com | |||
|
E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell.com |
|||
|
E-mail Support for OptiPlex: Swe_kats@dell.com |
|||
|
E-mail Support for Servers: nordic_server_support@dell.com |
|||
|
Switzerland International Access Code:00 Country Code:41 City Code:22 |
Technical Support (Home and Small Business) |
22 |
0844 811 411 |
|
Technical Support (Corporate) |
22 |
0844 822 844 |
|
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Customer Care (Home and Small Business) |
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