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Troubleshooting: Dell™ 3200MP Projector
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 No image appears
on the screen
Partial, scrolling,
or incorrectly displayed image
The screen does
not display your presentation
Image is unstable
or flickering
Image has vertical
flickering bar
Image is out
of focus
The image is
stretched when displaying 16:9 DVD
Image is reversed
Lamp is burned
out or makes a popping sound
Remote mouse
function does not work |
If you experience problems with your projector, see the following troubleshooting
tips. If the problem persists, contact Dell.
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| No image appears on the screen |
- Ensure that the lens cap is removed and the projector is turned
on.
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- Ensure the external graphics port is enabled. If you are using
a Dell portable computer, press
  . For other computers, consult your owner's
manual.
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- Ensure that the pins of the connectors are not bent or broken.
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| Partial, scrolling, or incorrectly displayed image |
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- If you are using a Dell portable computer (for other computers
consult your owner's manual):
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- Set the resolution of the computer to XGA (1024 x 768):
1a) Right click on the unused portion of your Windows desktop-»
Properties-» Settings tab.
1b) Verify the "Screen area" slide bar is set to
1024 x 768 pixels.
- Press
.
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- If you experience difficulty in changing resolutions or your
monitor freezes, restart all the equipment and the projector.
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| The screen does not display your presentation |
- If you are using a portable computer, press .
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| Image is unstable or flickering |
- Adjust the tracking in the OSD Computer Image tab.
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| Image has vertical flickering bar |
- Adjust the frequency in the OSD Computer Image
tab.
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| Image color is not correct |
- If your graphic card output signal is "sync on Green",
and you would like to display VGA at 60Hz signal, please go into
"OSD--> Management --> Signal Type" and select
"RGB".
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| Image is out of focus |
- Adjust the focus ring on the projector lens.
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- Ensure that the projection screen is within the required distance
from the projector (4.0ft [1.2m] to 39.4ft [12m]).
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| The image is stretched when displaying 16:9 DVD |
The projector automatically detects 16:9 DVD and adjusts the aspect ratio
to full screen with a 4:3 (letter-box) default setting.
If the image is still stretched, adjust the aspect ratio as follows: |
- If you are playing a 16:9 DVD, select 4:3 aspect ratio type
on your DVD player if capable.
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- If you cannot select 4:3 aspect ratio type on your DVD player,
select 4:3 aspect ratio in the "All Images" menu within
the OSD function.
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| Image is reversed |
- Select Management from the
OSD and adjust the projection mode.
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| Lamp is burned out or makes a popping sound |
- When the lamp reaches its end of life, it may burn out and may
make a loud popping sound. If this occurs, the projector will
not turn back on until the lamp is replaced. To replace the lamp,
see "Changing the Lamp".
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| Remote mouse function does not work |
- Ensure the remote is aimed at the remote mouse receiver.
- Replace batteries on remote if LED light does not operate when
a remote button is pressed.
- Ensure the USB remote mouse cable is properly inserted in the
computer.
- Power cycle the projector (power off projector->allow fans
to run two minutes->unplug projector->plug in projector->power
on projector).
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