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Manuals
Troubleshooting: Altec Lansing ADA885 User's Guide

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Troubleshooting: Altec Lansing ADA885 User's Guide


Symptoms

Possible Problem

Solution

All indicators are off

AC cord is not connected to wall outlet

Check to see if the LED is illuminated on the rear of the subwoofer. If not, connect AC power or try a different outlet.


Control speaker is not connected to the subwoofer

Connect control speaker to subwoofer


Power is off

Press power button or use remote to turn on system

No Sound from any Speakers

Power is not on

Verify the AC line cord is plugged into the wall outlet



Verify power switch has been pressed (Display is on)


Volume setting is too low

Raise master volume control


S/PDIF cable is not connected to DVD playback card

Connect S/PDIF cable to DVD card and make sure all software drivers for computer are set to proper output.


Signal cable is disconnected from sound card

Connect analog signal cable from sound card (not DVD card) to ADA885 analog input.


Right (Control) speaker is disconnected

Connect right (Control) speaker


Computer not sending out signal

Press the Diagnostic button on the rear of the ADA885 subwoofer. The speakers should sequentially play a tone. If so, the ADA885 is working properly and problem is cables or computer settings

Mute turns off unexpectedly

Mute was re-pressed or a function was selected

System will un-mute whenever the mute button pressed again, if a function button is pressed, or if the volume control is rotated

Subwoofer emits very loud humming/buzzing noise

Signal cable is not completely inserted into signal jack on subwoofer

Make sure signal cable is inserted snugly into signal jack. Especially check the signal cable at the computer end to make sure is completely plugged in.

No sound from Subwoofer

Subwoofer volume is too low

Select Bass function and raise volume level



Press the Diagnostic button on the rear of the ADA885. This will sequentially play a tone from each speaker, including the subwoofer. It will also set the system to the factory default levels.


Sound source has very little low frequency content

.WAV files often have little low frequency content. Try a music signal with more bass.

No sound from surround speakers

Unit is not in a surround mode

Press the mode button to select a surround mode.


Surround level is too low

Select surround level function and raise volume



Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and Surround levels to default position

Center and Surround buttons do not work

Unit is not in a surround mode

Press the mode button to select a surround mode.

No sound from surround speakers when detached

Surround bases are not connected

Connect surround bases to rear of subwoofer


Unit is not in a surround mode

Press the mode button to select a surround mode.


Surround level is too low

Select surround level function and raise volume



Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and Surround levels to default position

No playback from digital input

Digital signal cable is not connected to soundcard.

Connect digital signal cable to S/PDIF output of DVD playback card

Sound is distorted

Volume level too high

Decrease master volume level


Sound source is distorted

.WAV files are often of poor quality so distortion and noise are easily noticed with high powered speakers. Try a different sound source like a music CD.

Not enough treble

Treble setting is too low

Select Treble function and increase level



Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and surround levels to default position

Too much treble

Treble setting is too high

Select Treble function and decrease level



Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and surround levels to default position

Too much bass or subwoofer distorted

Bass setting is too high

Select Bass function and decrease level



Press and hold Treble and Bass buttons for 3 seconds to reset Treble, Bass, Center, and surround levels to default position

Remote Control does not work

Batteries are dead or not installed

Replace or install new batteries


Remote is not pointed at speakers

Point remote control at the right (control) speaker.


Remote signal path is blocked

Removed any object that is blocking the signal from the remote to the right ( control ) speaker next to the LCD display

No Sound when playing DVD

PCM Jack on dongle is connected to the system

Switch out the PCM RCA jack on dongle and connect the AC3 jack


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