| PCI Card Installation |
| Problem |
Cause |
Solution |
| The computer will not boot. |
PCI card is not inserted properly. |
Remove and re-insert the PCI card into the motherboard. |
| The PCI slot on the computer motherboard PCI BUS is defective. |
Insert the PCI card into another PCI slot on the computer. (NOTE: This will cause the driver to re-install.) |
| Hardware Detection |
| Problem |
Cause |
Solution |
| Hardware not detected by Windows operating system. |
PCI card is not inserted properly. |
Remove and re-insert the PCI card into the motherboard. |
| The PCI slot on the computer motherboard PCI BUS is defective. |
Insert the PCI card into another PCI slot on the computer. |
| Plug-and-Play is not enabled in the computer's BIOS. |
Other card/driver added is conflicting with Angel Dual TV Tuner. |
| Drivers are not installed or are damaged. |
Driver not properly loaded. Run SETUP.EXE from the Dell Resource CD ROM. |
| The PCI card may be bad. |
Call Dell Tech Support. |
| Video Source |
| Problem |
Cause |
Solution |
| Video source not detected. |
Cables are damaged or connected incorrectly. |
Verify that the cables are correctly installed and in good condition. |
| The video format is not set correctly. |
Check that correct video source is selected in the software application. (Tuner, Composite, or S-Video). Close the application and reboot the PC. |
| Plug-and-Play is not enabled in the computer's BIOS. |
Other card/driver added is conflicting with Emuzed Angel Dual TV Tuner. |
| The PCI card may be bad. |
Remove and re-insert the PCI card into the motherboard. If the problem remains, call Dell Tech Support. |
| Audio & Video |
| Problem |
Cause |
Solution |
| No video in PC window. |
Inlay or video source may be incorrectly set. |
Choose the proper video source: Tuner or S-video
or Composite. Make sure that the video source is powered and connected to the PCI card. |
| Poor performance (video jerky, audio noisy, etc.). |
System may not be optimized for performance. |
Verify that your hard disk is 5400 RPM or faster. This can not
be done through software. Be sure that DMA is enabled for the hard disk. If you have multiple
programs open, close applications that are not critical. |
| TV picture is bad. |
RF signal strength too low, noisy signal |
Verify that other channels work correctly by changing channels.
If all channels are bad, check the antenna or install an RF amplifier. |
| No video capture. |
Application software may have stopped. |
Verify that video is present in the overlay window
on the PC's monitor. If video is present on the PC's display, then restart the PC
and then the software application. |
| Cables or video source may be non-functional. |
If no video is present on the PC's display, check that
the cables are OK and the video source is on and operational. |
| Hard disk is full. |
Make room on your hard drive (delete some files) or
use a different hard drive. |
| No audio capture. |
Application software may have stopped. |
Verify that video is present in the overlay window
on the PC's monitor. If video is present on the PC's display, then restart the PC
and then the software application. |
| Speakers are not connected. |
Verify that speakers are connected to the sound card in the PC. |
| Audio MUTE is on. |
Check that Mute is disabled and Volume is up. |
| Hard disk is full. |
Make room on your hard drive (delete some files) or
use a different hard drive. |
| No audio during preview or capture with Windows Movie Maker. |
During the preview or capture of raw audio and video, no audio is heard. |
This is the normal behavior for Windows Movie Maker. Verify that audio can be heard when playing back the captured file. |
| Unable to perform raw audio/video capture. |
The audio and video source is not connected to the correct input connectors. |
Verify that the audio and video sources are connected to the channel 1 inputs (VID IN 1 and AUD IN 1) of the Emuzed Angel Dual TV Tuner card. |
