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Error Messages, IRQs, and Memory Assignments: Dell Latitude L400 User's
Guide
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Error Messages, IRQs, and Memory Assignments: Dell
Latitude L400 User's Guide
Your application programs, operating system, and the computer itself
can identify problems and alert you to them. When this occurs, a message may appear on the
computer's display or on an external monitor (if one is attached).
If an error message appears on the display or external monitor, make
a note of the message. For an explanation of the message and suggestions for correcting
any errors, see Table 1. The messages are listed alphabetically.
 |
NOTE: If the message is not listed in Table 1,
see the documentation for the application programs that were running at the time the
message appeared or the operating system documentation for an explanation of the message
and a recommended action. |
Table 1. System Error Messages
| Message |
Cause |
Action |
| 0271: Check date and time settings |
The real-time clock has reverted to a
default date and time. |
Enter the system setup program and change the date and time back to the correct
settings. If the problem persists, call
Dell for technical assistance. |
| 02B0:Diskette drive A error |
A connector may be loose or the diskette
may be faulty. |
If the diskette-drive access indicator
lights up when you access a file on the diskette, but you still get this error message,
try a different diskette. If the message reappears, shut down the computer, remove
the drive from the external media bay, and then reinsert it. Turn the computer back on,
and check for the error message. If the problem persists, run
the Diskette Drive test in the Dell Diagnostics. If
the problem still persists, call Dell
for technical assistance. |
| 0232:Extended RAM Failed at address
line: nnnn |
Extended memory is not configured
properly or has failed at memory address nnnn. |
Call Dell for
technical assistance. |
| 0200:Failure Fixed Disk |
The hard-disk drive failed to initialize.
|
Remove and reseat the hard-disk drive and
reboot the computer. If the problem persists, run the Hard-Disk Drive tests in the Dell Diagnostics. |
| 02B2:Incorrect drive A
typerun Setup |
The diskette drive is not identified
properly in the system setup program. |
Shut down the computer, remove the drive
from the external media bay, and then reinsert it. Turn the computer back on and check for
the error message. If the problem persists, reboot the
computer and press <F2> as soon as you see either the system
information screen or the Dell logo screen to enter the system setup program.
Write down the setting for Diskette A on the Main
screen. Then call Dell for technical
assistance. |
| 0212:Keyboard controller failed |
The keyboard controller is faulty. |
Call Dell for
technical assistance. |
| 0211:Keyboard error |
If an external keyboard is being used, a
cable or connector may be loose or the keyboard may be faulty. If the built-in keyboard is being used, it may be faulty. A key on the
built-in keyboard may have been pressed while the computer was booting. |
If using an external keyboard, check and
reseat the keyboard cable. Check and reseat the diskette drive cable. If the problem
persists, run the Stuck Key test in the Dell
Diagnostics. If the problem cannot be corrected, call Dell for technical assistance. |
| 0270:Real time clock error |
The CMOS battery that supports data
stored in NVRAM may be dead. |
Call Dell for
technical assistance. |
| 0231:Shadow RAM failed at offset: nnnn |
Shadow RAM failed at address nnnn. |
Call Dell for
technical assistance. |
| 0210:Stuck Key |
If the built-in keyboard is being used,
it may be faulty. A key on the built-in keyboard may have been pressed while the computer
was booting. |
Run the Stuck Key test
in the Dell Diagnostics. If the problem cannot be corrected,
call Dell for technical assistance. |
| 0250:System battery is
deadReplace and run Setup |
The system battery does not have enough
charge to power the computer. |
Connect the computer to electrical power
to recharge the battery, or replace the battery. Then check your system setup program
settings. |
| 02D0:System cache errorcache
disabled |
The primary cache internal to the
microprocessor has failed. |
Call Dell for
technical assistance. |
| 0251:System CMOS checksum
baddefault configuration used |
The BIOS has been changed. CMOS has been corrupted or modified, possibly by an application program that
changes data stored in CMOS. |
Reboot the computer. As soon as you see
the Dell logo screen, press <F2> to enter the system setup program and reconfigure the
system. If the problem persists, call Dell
for technical assistance. |
| 0230:System RAM failed at offset: nnnn |
System RAM failed at address nnnn
in the 64-KB block at which the error was detected. |
Call Dell for
technical assistance. |
| 0260:System timer error |
A chip on the system board may be
malfunctioning. |
Run the System Set test
group and the Keyboard Controller Test in the Dell Diagnostics. |
Problems can arise if two devices attempt to use the same interrupt
request (IRQ) line. To avoid this type of conflict, check the documentation for the
default IRQ line setting for each installed device. Then consult Table
2 to configure the device for one of the available IRQ lines.
 |
NOTES: Installed devices cannot share the
same COM port address. The default address of your computer's serial port is COM1.
To view IRQ line assignments in the Microsoft® Windows® 98 and Windows Me operating systems, click the Start
button, point to Settings, and click Control Panel.
Double-click the System icon. Select the Device Manager
tab, and then double-click Computer.
Windows 2000 handles IRQ assignments automatically. Refer to your
Windows 2000 documentation for more information. |
Table 2. IRQ Line Assignments
| IRQ Line |
Assigned Device |
| IRQ0 |
Reserved; generated by the system timer |
| IRQ1 |
Reserved, generated by the keyboard
controller |
| IRQ2 |
Cascade from the secondary interrupt
controller |
| IRQ3 |
PCI IRQC |
| IRQ4 |
Serial port; available if serial port is
not configured for COM1 or COM3 |
| IRQ5 |
Available |
| IRQ6 |
Generated by the diskette drive
controller to indicate that the diskette drive requires the attention of the
microprocessor |
| IRQ7 |
Parallel port; available if parallel port
is disabled |
| IRQ8 |
Reserved; generated by the real time
clock |
| IRQ9 |
PCI
IRQA and SCI in ACPI mode |
| IRQ10 |
PCI IRQB,
D |
| IRQ11 |
Available |
| IRQ12 |
Reserved; generated by the keyboard
controller to indicate that the output buffer of the touch pad or PS/2 mouse is full |
| IRQ13 |
Reserved; generated by the math
coprocessor |
| IRQ14 |
Reserved; generated by the hard-disk
drive to indicate that the drive requires the attention of the microprocessor |
| IRQ15 |
Reserved; generated by the CD-ROM or
DVD-ROM drive in the external media bay to indicate that the drive requires the attention
of the microprocessor |
Table 3 provides a map of the conventional
memory area. When the microprocessor or a program addresses a location within the
conventional memory range, it is physically addressing a location in main memory.
 |
NOTE: To view memory allocations
in Windows 98, click the Start button, point to Settings,
and click Control Panel. Double-click the System icon.
Click the Device Manager tab, and then double-click Computer. Windows 2000 handles memory allocations automatically. Refer to your
Windows 2000 documentation for more information. |
Table 3. Conventional Memory Map
| Address Range |
Use |
| 0000h-003FFh |
Interrupt vector table |
| 00400h-004FFh |
BIOS data area |
| 00500h-005FFh |
MS-DOS® and BASIC work area |
| 00600h-9FBFFh |
User memory |
Table 4 provides a map of the upper memory
area. Some of these addresses are dedicated to various system devices, such as the
system/video basic input/output system (BIOS). Others are available for use by expansion
cards and/or an expanded memory manager (EMM).
When the microprocessor or a program addresses a location within the
upper memory area, it is physically addressing a location within one of these devices.
Table 4. Upper Memory Map
| Address Range |
Use |
| 0009FC00-0009FFFF |
PS/2-mouse data area |
| 000A0000-000BFFFF |
Video RAM |
| 000C0000-000CFFFF |
Video BIOS |
| 000D0000-000D07FF |
3Com boot ROM |
| 000D0800-000D3FFF |
Unavailable |
| 000DC000-000DFFFF |
SMBIOS data area |
| 000E8000-000FFFFF |
System BIOS |
| 00100000-03FFFFFF |
High memory area |
| FD000000-FDFFFFFF
(approximate; not a fixed location) |
Video RAM |
| FE000000-FE01FFFF
(approximate; not a fixed location) |
Video RAM |
| FECFE000-FECFEFFF
(approximate; not a fixed location) |
Video
RAM |
| FFF80000-FFFFFFFF |
BIOS ROM |
Table 5 provides a
map of memory addresses reserved by the computer for peripheral input/output (I/O)
devices. Use the information in Table 5 to determine if the memory address of an external
device (such as a PC Card) conflicts with a memory address reserved by the computer.
Check the documentation of the external I/O device to determine its
memory address. If a device's memory address conflicts with a memory address reserved by
the computer, change the address of the device.
 |
NOTE: To view I/O addresses
in Windows 98, click the Start button, point to Settings,
and click Control Panel. Double-click the System
icon. Click the Device Manager tab, and then double-click Computer. Windows 2000 handles memory allocations automatically. Refer to your
Windows 2000 documentation for more information. |
Table 5. I/O Memory Map
| Address |
Device |
| 0000-001F |
DMA controller #1 |
| 0020-003F |
Interrupt controller #1 |
| 0040-005F |
System timers |
| 0060-0060 |
Keyboard controller |
| 0061-0061 |
System speaker |
| 0062-0062 |
ACPI-compliant
embedded controller |
| 0064-0064 |
Keyboard controller |
| 0066-0066 |
ACPI-compliant
embedded controller |
| 0070-007F |
RTC and NMI enable |
| 0080-009F |
DMA page registers |
| 00A0-00BF |
Interrupt controller #2 |
| 00C0-00DF |
DMA controller #2 |
| 00F0-00FF |
Math coprocessor |
| 0170-0177 |
CD-ROM drive controller |
| 01F0-01F7 |
Hard-disk drive controller |
| 0376-0376 |
IDE controller |
| 0378-037F |
LPT1 |
| 0398-0399 |
System
board resources |
| 03B0-03BB |
VGA |
| 03C0-03DF |
VGA |
| 03E0-03E1 |
PC Card controller |
03F2-03F5;
03F7-03F7 |
Diskette controller |
| 03F8-03FF |
COM1 |
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