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Error Messages, IRQs, and Memory Assignments: Dell Latitude L400 User's Guide

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Error Messages, IRQs, and Memory Assignments: Dell™ Latitude™ L400 User's Guide


Error Messages

Your application programs, operating system, and the computer itself can identify problems and alert you to them. When this occurs, a message may appear on the computer's display or on an external monitor (if one is attached).

If an error message appears on the display or external monitor, make a note of the message. For an explanation of the message and suggestions for correcting any errors, see Table 1. The messages are listed alphabetically.

NOTE: If the message is not listed in Table 1, see the documentation for the application programs that were running at the time the message appeared or the operating system documentation for an explanation of the message and a recommended action.

Table 1. System Error Messages

Message Cause Action
0271: Check date and time settings The real-time clock has reverted to a default date and time. Enter the system setup program and change the date and time back to the correct settings. If the problem persists, call Dell for technical assistance.
02B0:Diskette drive A error A connector may be loose or the diskette may be faulty. If the diskette-drive access indicator lights up when you access a file on the diskette, but you still get this error message, try a different diskette. If the message reappears, shut down the computer, remove the drive from the external media bay, and then reinsert it. Turn the computer back on, and check for the error message.

If the problem persists, run the Diskette Drive test in the Dell Diagnostics. If the problem still persists, call Dell for technical assistance.

0232:Extended RAM Failed at address line: nnnn Extended memory is not configured properly or has failed at memory address nnnn. Call Dell for technical assistance.
0200:Failure Fixed Disk The hard-disk drive failed to initialize. Remove and reseat the hard-disk drive and reboot the computer. If the problem persists, run the Hard-Disk Drive tests in the Dell Diagnostics.
02B2:Incorrect drive A type—run Setup The diskette drive is not identified properly in the system setup program. Shut down the computer, remove the drive from the external media bay, and then reinsert it. Turn the computer back on and check for the error message.

If the problem persists, reboot the computer and press <F2> as soon as you see either the system information screen or the Dell logo screen to enter the system setup program. Write down the setting for Diskette A on the Main screen. Then call Dell for technical assistance.

0212:Keyboard controller failed The keyboard controller is faulty. Call Dell for technical assistance. 
0211:Keyboard error If an external keyboard is being used, a cable or connector may be loose or the  keyboard may be faulty.

If the built-in keyboard is being used, it may be faulty. A key on the built-in keyboard may have been pressed while the computer was booting.

If using an external keyboard, check and reseat the keyboard cable. Check and reseat the diskette drive cable. If the problem persists, run the Stuck Key test in the Dell Diagnostics. If the problem cannot be corrected, call Dell for technical assistance.
0270:Real time clock error The CMOS battery that supports data stored in NVRAM may be dead. Call Dell for technical assistance.
0231:Shadow RAM failed at offset: nnnn Shadow RAM failed at address nnnn. Call Dell for technical assistance.
0210:Stuck Key If the built-in keyboard is being used, it may be faulty. A key on the built-in keyboard may have been pressed while the computer was booting. Run the Stuck Key test in the Dell Diagnostics. If the problem cannot be corrected, call Dell for technical assistance.
0250:System battery is dead—Replace and run Setup The system battery does not have enough charge to power the computer. Connect the computer to electrical power to recharge the battery, or replace the battery. Then check your system setup program settings.
02D0:System cache error—cache disabled The primary cache internal to the microprocessor has failed. Call Dell for technical assistance.
0251:System CMOS checksum bad—default configuration used The BIOS has been changed.

CMOS has been corrupted or modified, possibly by an application program that changes data stored in CMOS.

Reboot the computer. As soon as you see the Dell logo screen, press <F2> to enter the system setup program and reconfigure the system. If the problem persists, call Dell for technical assistance.
0230:System RAM failed at offset: nnnn System RAM failed at address nnnn in the 64-KB block at which the error was detected. Call Dell for technical assistance.
0260:System timer error A chip on the system board may be malfunctioning. Run the System Set test group and the Keyboard Controller Test in the Dell Diagnostics.

Avoiding IRQ Assignment Conflicts

Problems can arise if two devices attempt to use the same interrupt request (IRQ) line. To avoid this type of conflict, check the documentation for the default IRQ line setting for each installed device. Then consult Table 2 to configure the device for one of the available IRQ lines.

NOTES: Installed devices cannot share the same COM port address. The default address of your computer's serial port is COM1.

To view IRQ line assignments in the Microsoft® Windows® 98 and Windows Me operating systems, click the Start button, point to Settings, and click Control Panel. Double-click the System icon. Select the Device Manager tab, and then double-click Computer.

Windows 2000 handles IRQ assignments automatically. Refer to your Windows 2000 documentation for more information.

Table 2. IRQ Line Assignments

IRQ Line Assigned Device
IRQ0 Reserved; generated by the system timer
IRQ1 Reserved, generated by the keyboard controller
IRQ2 Cascade from the secondary interrupt controller
IRQ3 PCI IRQC
IRQ4 Serial port; available if serial port is not configured for COM1 or COM3
IRQ5 Available
IRQ6 Generated by the diskette drive controller to indicate that the diskette drive requires the attention of the microprocessor
IRQ7 Parallel port; available if parallel port is disabled
IRQ8 Reserved; generated by the real time clock
IRQ9 PCI IRQA and SCI in ACPI mode
IRQ10 PCI IRQB, D
IRQ11 Available
IRQ12 Reserved; generated by the keyboard controller to indicate that the output buffer of the touch pad or PS/2 mouse is full
IRQ13 Reserved; generated by the math coprocessor
IRQ14 Reserved; generated by the hard-disk drive to indicate that the drive requires the attention of the microprocessor
IRQ15 Reserved; generated by the CD-ROM or DVD-ROM drive in the external media bay to indicate that the drive requires the attention of the microprocessor

Memory Allocations

Table 3 provides a map of the conventional memory area. When the microprocessor or a program addresses a location within the conventional memory range, it is physically addressing a location in main memory.

NOTE: To view memory allocations in Windows 98, click the Start button, point to Settings, and click Control Panel. Double-click the System icon. Click the Device Manager tab, and then double-click Computer.

Windows 2000 handles memory allocations automatically. Refer to your Windows 2000 documentation for more information.

Table 3. Conventional Memory Map

Address Range Use
0000h-003FFh Interrupt vector table
00400h-004FFh BIOS data area
00500h-005FFh MS-DOS® and BASIC work area
00600h-9FBFFh User memory

Table 4 provides a map of the upper memory area. Some of these addresses are dedicated to various system devices, such as the system/video basic input/output system (BIOS). Others are available for use by expansion cards and/or an expanded memory manager (EMM).

When the microprocessor or a program addresses a location within the upper memory area, it is physically addressing a location within one of these devices.

Table 4. Upper Memory Map

Address Range Use
0009FC00-0009FFFF PS/2-mouse data area
000A0000-000BFFFF Video RAM
000C0000-000CFFFF Video BIOS
000D0000-000D07FF 3Com boot ROM
000D0800-000D3FFF Unavailable
000DC000-000DFFFF SMBIOS data area
000E8000-000FFFFF System BIOS
00100000-03FFFFFF High memory area
FD000000-FDFFFFFF (approximate; not a fixed location) Video RAM
FE000000-FE01FFFF (approximate; not a fixed location) Video RAM
FECFE000-FECFEFFF (approximate; not a fixed location) Video RAM
FFF80000-FFFFFFFF BIOS ROM

I/O Memory Map

Table 5 provides a map of memory addresses reserved by the computer for peripheral input/output (I/O) devices. Use the information in Table 5 to determine if the memory address of an external device (such as a PC Card) conflicts with a memory address reserved by the computer.

Check the documentation of the external I/O device to determine its memory address. If a device's memory address conflicts with a memory address reserved by the computer, change the address of the device.

NOTE: To view I/O addresses in Windows 98, click the Start button, point to Settings, and click Control Panel. Double-click the System icon. Click the Device Manager tab, and then double-click Computer.

Windows 2000 handles memory allocations automatically. Refer to your Windows 2000 documentation for more information.

Table 5. I/O Memory Map

Address Device
0000-001F DMA controller #1
0020-003F Interrupt controller #1
0040-005F System timers
0060-0060 Keyboard controller
0061-0061 System speaker
0062-0062 ACPI-compliant embedded controller
0064-0064 Keyboard controller
0066-0066 ACPI-compliant embedded controller
0070-007F RTC and NMI enable
0080-009F DMA page registers
00A0-00BF Interrupt controller #2
00C0-00DF DMA controller #2
00F0-00FF Math coprocessor
0170-0177 CD-ROM drive controller
01F0-01F7 Hard-disk drive controller
0376-0376 IDE controller
0378-037F LPT1
0398-0399 System  board resources
03B0-03BB VGA
03C0-03DF VGA
03E0-03E1 PC Card controller
03F2-03F5;
03F7-03F7
Diskette controller
03F8-03FF COM1

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